ORDER                                      
                                                                               
                                                                               
                                                                8000.75        
                                                                               
                                                                 2/8/93        
                                                                               
      Initiated                                                                
           by:  AFS-510                                                        
                                                                               
      SUBJECT:  AVIATION SAFETY INSPECTOR EN ROUTE INSPECTION                  
                PROCEDURES                                                     
                                                                               
      1.  PURPOSE.  This order contains information and guidance               
      concerning the conduct of en route inspections by aviation safety        
      inspectors of the Flight Standards Service.  Cabin Safety                
      Specialists, GS/GM-1801, and Aviation Safety Inspectors, GS/GM-          
      1825, are referred to in this order as inspectors.                       
                                                                               
      2.  DISTRIBUTION.  This order is distributed to the branch level         
      in the Flight Standards Service; and the Office of Aviation              
      System Standards; to all Regional Administrators; to the                 
      Directors of the Mike Monroney Aeronautical Center; and the              
      Europe, Africa, and Middle East Office, to the Regulatory                
      Standards and Compliance Division at the FAA Academy; to the             
      Flight Standards Division in the Europe, Africa, and Middle East         
      Office; to the branch level in the regional Flight Standards             
      Divisions; to all Flight Standards District Offices; to all              
      International, and Aeronautical Quality Assurance Field Offices;         
      to all Flight Standards Certificate Management Offices; and to           
      all Aircraft Evaluation Groups.                                          
      3.  BACKGROUND.  En route inspections are one of the most                
      important surveillance functions performed by aviation safety            
      inspectors.  The objective of the en route inspection program is         
      inspector observance of air operators in the environment of the          
      air transportation system and to encourage the highest level of          
      safety in air transportation.  Cockpit and cabin en route                
      inspections are the most efficient means of accomplishing these          
      critical safety functions.  Various documents have been published        
      concerning Flight Standards Service policy and procedures with           
      regard to en route inspections.  This order consolidates that            
      guidance and establishes standardized procedures for all Flight          
      Standards Service personnel involved with the en route inspection        
      work program.                                                            
                                                                               
      4.  APPLICABILITY.  This order is applicable to all en route             
      inspection job tasks conducted by operations, avionics,                  
      maintenance, and cabin safety inspectors, or any other inspectors        
      designated by the Director, Flight Standards Service.                    
                                                                               
      5.  GENERAL.  Each inspector must be authorized by his/her               
      supervisor to perform an en route inspection job function.               
      Supervisors are responsible for ensuring that inspectors perform         
      en route inspections and associated travel in accordance with            
      inspector duties and assigned work program accomplishments.              
                                                                               
           a.  En route inspections may be conducted to or from agency-        
      directed training, special projects, or any other temporary duty         
      by the inspector's supervisor or manager.  All supervisors and           
      managers are responsible for ensuring that Flight Standards work         
      program objectives are met when authorizing an en route                  
      inspection work activity.                                                
           b.  While it is the intent of the Flight Standards Service          
      to encourage en route inspections as part of its overall                 
      surveillance program, supervisors and managers should be aware of        
      trends which may later prove to reflect negatively upon the              
      agency.  These trends may be reflected by repeated inspections           
      which result in an inspector completing an activity at the same          
      destination, or over the same route, while not otherwise assigned        
      to an agency-directed function or project at that destination.           
                                                                               
           c.  Conduct of more than one en route inspection at the same        
      time, on the same aircraft, is not permitted.  Supervisors may           
      approve conduct of simultaneous cockpit and cabin en route               
      inspections when unique circumstances dictate and separate work          
      functions exist.                                                         
                                                                               
           d.  Code of Federal Regulations 49, Part 99, requires all           
      government employees to avoid the perception of a conflict of            
      interest.  The procedures in this order have been established by         
      the Flight Standards Service to provide guidance to Flight               
      Standards personnel in performance of en route work program              
      responsibilities and to provide a system of tracking and                 
      accountability as a safeguard against abuse of the en route              
      inspection program.                                                      
                                                                               
      6.  AUTHORIZATION OF EN ROUTE INSPECTIONS.  While scheduling for         
      an en route inspection may be initiated by either the inspector          
      or the supervisor, authorization for an en route inspection must         
      be given by the inspector's supervisor.  En route inspections            
      shall be approved by the assigned work program or on an                  
      individual basis.  The following procedures for authorizing              
      specific en route inspections supplement those contained in the          
      Air Transportation Operations Inspector's Handbook (Order                
      8400.10, Volume 6), in the Airworthiness Inspector's Handbook            
      (Order 8300.10), and the General Aviation Inspector's Handbook           
      (Order 8700.1).                                                          
                                                                               
           a.  When a supervisor or manager determines that an en route        
      inspection falls within the district office required "R" or              
      planned "P" work programs, or a Flight Standards regional office         
      or Federal Aviation Administration (FAA) headquarters' work              
      program and the assigned inspector is appropriately qualified in         
      accordance with this order, the supervisor manager is encouraged         
      to authorize the en route inspection.  Once authorized, the              
      inspector or supervisor will initiate an entry into the Program          
      Tracking and Reporting Subsystem (PTRS) for each specific                
      inspection.  The PTRS entry must include the air operator                
      designation code, the callup date (planned date of the activity),        
      the points of arrival and departure, and (if available)                  
      applicable flight numbers.  The PTRS record will remain either in        
      an "Open" or "Planned" status, as appropriate, and the assigned          
      inspector shall be given the record number to record PTRS closure        
      after entering the inspection results.  Supervisors should review        
      all PTRS transmittals prior to entry into the PTRS.  Entry into          
      the PTRS need not be completed prior to the inspector's departure        
      provided the FAA Form 8000-36, PTRS Transmittal Form, has been           
      initiated and the en route inspection has been authorized by the         
      inspector's supervisor or manager.                                       
                                                                               
           b.  Entry of basic National Program Guidelines (NPG),               
      required activities ("R" Items), into the PTRS at the beginning          
      of a fiscal year does not constitute open authorization for an           
      inspector to conduct an en route inspection or series of en route        
      inspections, unless the information outlined in subparagraph 6(a)        
      has been entered into the PTRS record.                                   
                                                                               
           c.  An inspector requiring a change in a previously                 
      authorized en route inspection while on itinerary will not be            
      required to notify or receive prior authorization from his/her           
      supervisor.  Upon return to the inspector's facility, however,           
      the inspector shall report the change in itinerary to his/her            
      supervisor, and an appropriate change in the PTRS record shall be        
      initiated by the supervisor.                                             
                                                                               
           d.  At the completion of an en route inspection, each               
      inspector shall complete an appropriate FAA Form 8000-36                 
      indicating the inspection results in accordance with the FAA             
      Order 8400.10, FAA Order 8300.10, Volume 3, Chapters 4 and 5, or         
      FAA Order 8700.1, Chapters 84 and 85, as appropriate.  The               
      inspector shall enter the results under the "Record ID" that had         
      been opened previously by the inspector's supervisor ensuring            
      that all appropriate fields are completed.  In addition to the           
      information required by the appropriate inspector's handbook,            
      each inspector shall enter the serial number of the FAA Form             
      8430-13, Request For Access to Aircraft, used on the inspection          
      in the "Tracking" field on the PTRS Data Sheet.                          
                                                                               
           e.  It is important that all inspectors complete FAA Form           
      8000-36 accurately and completely to assure that FAA records             
      document each en route inspection accomplished.  It is equally           
      important to perform appropriate followup action necessary to            
      correct any discrepancies noted during the inspection and to             
      document and codify these actions in the comments section of FAA         
      Form 8000-36.                                                            
                                                                               
      7.  INSPECTOR ELIGIBILITY.  It is the intent of the Flight               
      Standards Service to encourage en route inspections to the               
      greatest extent possible.  Paragraphs 8 and 9 outline the minimum        
      qualification requirements to conduct en route inspections.              
      Other job functions which may be combined with the conduct of en         
      route inspection, such as initial operating experience, check            
      airman or aircrew program designee surveillance, may require             
      additional qualification and/or training.  Supervisors should            
      refer to appropriate handbook sections prior to newly qualifying         
      and assigning inspectors to en route inspection/surveillance and         
      associated job functions.  Inspectors previously ineligible to           
      conduct en route inspections aboard large aircraft operated under        
      Federal Aviation Regulations (FAR) Parts 121 or 125 require              
      additional training and qualifications, which are outlined in            
      paragraph 9.                                                             
                                                                               
      8.  INSPECTOR QUALIFICATIONS - AIRCRAFT TYPE CERTIFICATED WITH 30        
      SEATS OR LESS.                                                           
                                                                               
           a.  For an inspector to be eligible to conduct en route             
      inspections on aircraft that are type certificated with 30 seats         
      or less and operated under FAR Part 135, the following criteria          
      must be met:                                                             
                                                                               
                (1)  Hold an FAA Form 110A, Aviation Safety Credential.        
                                                                               
                (2)  Successful completion of the Aviation Safety              
      Inspector Indoctrination String Course (or previous FAA                  
      equivalent) appropriate to the inspector's specialty.                    
                                                                               
                (3)  Successful completion of all on-the-job training          
      (OJT) pertinent to the conduct of en route inspections in                
      aircraft operated under FAR Part 135 and in accordance with the          
      inspector's assigned duties.  All OJT must be documented as              
      outlined in Order 3140.19, On-The-Job Training (OJT) of Aviation         
      Safety Inspectors.                                                       
                                                                               
      9.  INSPECTOR QUALIFICATIONS - AIRCRAFT TYPE CERTIFICATED WITH 31        
      SEATS OR MORE.                                                           
                                                                               
           a.  For an inspector to be eligible to conduct en route             
      inspections aboard large aircraft that are type certificated for         
      31 seats or more, and operated under FAR Parts 121 or 125, the           
      following criteria must be met:                                          
                                                                               
                (1)  Be assigned to a position at GS-11 grade or above,        
      or be assigned en route job function duties in official position         
      description.  An exception to this policy may be granted in              
      writing from the regional Flight Standards Division Manager.             
                                                                               
                (2)  Hold a Form 110A.                                         
                                                                               
                (3)  Successful completion of the Aviation Safety              
      Inspector Indoctrination String Course (or previous FAA                  
      equivalent) appropriate to the inspector's specialty.                    
                                                                               
                (4)  Successful completion of the En Route Inspection          
      Course (21406) at the FAA Academy or as revised.                         
                                                                               
                (5)  Have successfully completed all OJT pertinent to          
      the conduct of en route inspections in aircraft operated under           
      FAR Parts 121 or 125 and in accordance with the inspector's              
      assigned duties.  All OJT must be documented as outlined in Order        
      3140.19.                                                                 
                                                                               
           b.  Successful completion of FAA Course 21406, En Route             
      Inspection, is not required for inspectors who successfully              
      completed the cockpit en route module in the Air Carrier                 
      Indoctrination String Course, or abbreviated Air Carrier                 
      Indoctrination Course.                                                   
                                                                               
           c.  Inspectors who were qualified and have conducted en             
      route inspections in aircraft under FAR Parts 121 and 125 prior          
      to the effective date of this order may continue to perform these        
      inspections.  A record shall be made by the supervisor and placed        
      in the inspector's OJT file documenting that the inspector has           
      previously qualified and conducted en route inspections in               
      aircraft operated under FAR Parts 121 or 125.                            
                                                                               
      10.  EN ROUTE TASK FAMILIARIZATION AND OJT.                              
                                                                               
           a.  Since inspectors possess various degrees and types of           
      expertise and experience, each inspector should become familiar          
      with the following areas before undertaking an en route task:            
      the type of inspection, the air operator's procedures, and the           
      specific aircraft being inspected.  The inspector can accomplish         
      this through OJT with his/her supervisor and/or with other               
      experienced personnel qualified to conduct OJT.                          
                                                                               
           b.  Additionally, inspectors must receive OJT, appropriate          
      to assigned specially, concerning the en route inspection job            
      function.  Because en route inspections are conducted on various         
      types of aircraft used in various types of operations, OJT should        
      reflect the inspector's assigned area of expertise such as               
      operations, airworthiness, or cabin safety.  It should also be           
      tailored to aircraft category and type of operation.  All OJT            
      must be documented as outlined in Order 3140.19, specifying the          
      functions or type of surveillance which may be conducted.                
                                                                               
           c.  The FAA does not permit two inspectors to participate as        
      a team in the conduct of an actual cockpit en route inspection.          
      Therefore, the conduct of OJT to qualify new inspectors to               
      perform the en route inspection job function should be                   
      accomplished by a thorough briefing by the responsible training          
      supervisor or OJT instructor before the new inspector is                 
      authorized to conduct en route inspections.                              
                                                                               
      11.  SCHEDULING OF EN ROUTE INSPECTIONS.  The inspector should           
      make every effort to schedule the cockpit observer's seat with           
      the air operator before arriving at the airport, regardless of           
      whether the inspection is planned for the cockpit or cabin.  The         
      inspector should inform the air operator of his/her position as          
      an aviation safety inspector and of the requirement for the              
      cockpit observer's seat for the conduct of an en route inspection        
      on a "must ride" basis.  Also, at this time, inquiry should be           
      made about any operator scheduled checks such as line checks and,        
      if possible, the en route inspection should be scheduled to avoid        
      possible conflict.  These procedures should prevent scheduling           
      conflicts between the inspector and other FAA or National                
      Transportation Safety Board personnel (who also have cockpit             
      observer's seat eligibility), and with air operator personnel who        
      may rely upon the cockpit observer's seat to carry out required          
      management and/or operational functions.                                 
                                                                               
           a.  Authority.  FAR Sections 121.548, 121.581, 125.317, and         
      135.75 state an air operator's responsibilities with regard to an        
      aviation safety inspector's admission to the cockpit and the             
      availability of the flight deck observer's seat.  While these            
      requirements are established to ensure the availability of the           
      flight deck observer's seat for FAA surveillance, inspectors             
      should be aware that air carriers and operators may use these            
      seats for operational purposes such as required line checks,             
      initial operating experience, and equipment observations by              
      maintenance technicians.                                                 
                                                                               
           b.  Scheduling Conflicts with Air Carrier Personnel.  To            
      avoid disruption of an air operator's operations, inspectors             
      should evaluate situations where conflicts arise over the use of         
      the flight deck observer's seat.  If after evaluation an                 
      inspector determines that an air operator management function,           
      such as a line check, will create a conflict with regard to the          
      flight deck observer's seat, the inspector may determine the             
      planned en route inspection can be rescheduled.  However, where          
      the inspector has a specific function which can only be performed        
      aboard that particular flight and/or aircraft, such as the               
      surveillance of a specific flightcrew or aircraft, the inspector         
      should conduct the inspection as planned.                                
                                                                               
           c.  Scheduling Conflict with FAA or Other Governmental              
      Elements.  The inspector should handle scheduling conflicts              
      concerning other FAA elements or governmental agencies that may          
      arise after the inspector's arrival at the airport in a                  
      diplomatic and professional manner, and in an area isolated from         
      air operator personnel and passengers.  While an inspector has a         
      statutory inspection and surveillance function to perform, the           
      inspector should attempt to ascertain the purpose of the other           
      individual's need to occupy the forward observer's seat.  Unless         
      the inspector determines that the other individual's need for the        
      observer's seat is necessary and in the interest of safety, or to        
      perform another regulatory function which cannot be delayed, the         
      inspector should inform the individual and the air operator that         
      the inspector has a "must ride" priority for the observer's seat.        
                                                                               
           d.  Cockpit En Route Inspections in Aircraft not Equipped           
      with Cockpit Observer's Seat.  With the exception of aircraft            
      operated by a commuter air carrier under FAR Part 135 not                
      equipped with a cockpit observer's seat, there is no regulatory          
      requirement for an operator to make a passenger seat in the cabin        
      available to the FAA.  If a cabin seat is required to conduct a          
      cockpit en route inspection on an aircraft not equipped with an          
      cockpit observer's seat, the inspector should make an effort to          
      inform the air carrier in advance to preclude disruption of the          
      carrier's operations.                                                    
                                                                               
      12.  CABIN EN ROUTE INSPECTIONS IN AIRCRAFT EQUIPPED WITH COCKPIT        
      OBSERVER'S SEAT.  There is no regulatory requirement for an              
      operator to make a passenger seat in the cabin available to the          
      FAA.  To facilitate and better ensure cabin en route and, in some        
      cases, cockpit en route inspection work program planning and             
      accomplishment, these procedures should be used.  A cockpit              
      observer's seat should be scheduled with the operator in advance         
      of the en route inspection in the same manner as scheduling a            
      cockpit en route inspection.  Upon arrival at the airport, the           
      inspector should inform the operator that he/she plans to perform        
      a cabin en route inspection and make a request for an available          
      seat in the passenger cabin.  Should a passenger seat not be             
      available, the inspector should use the scheduled cockpit                
      observer's seat and conduct a cockpit en route inspection.  The          
      operator shall not be requested to deny boarding to a revenue            
      passenger to allow the inspector a seat in the cabin on those            
      aircraft equipped with cockpit observer's seats.                         
                                                                               
      13.  COCKPIT EN ROUTE INSPECTIONS BY CABIN SAFETY INSPECTIONS.           
      The work program responsibility of the cabin safety inspector is         
      the surveillance and inspection of cabin safety functions and            
      equipment.  This responsibility is primarily accomplished by             
      cabin en route inspections.  To maximize surveillance of those           
      cabin safety functions and crew interfaces which are observable          
      from the cockpit observer's seat, cabin safety inspectors are            
      authorized to conduct cockpit en route inspections and shall be          
      issued an unrestricted FAA Form 110A.  The following guidance            
      shall be followed by cabin safety inspectors conducting cockpit          
      en route inspections.                                                    
                                                                               
           a.  While conducting cockpit en route inspections, the cabin        
      safety inspector shall remain in the cockpit, except as necessary        
      for physiological needs.  The cabin safety inspector's                   
      observations concerning crewmember interactions and cabin                
      activities should include but are not limited to:                        
                                                                               
                (1)  Crew compliance with sterile cockpit procedures,          
      including initiation and termination signals.                            
                                                                               
                (2)  Monitoring of aircraft public address system for          
      required passenger briefings and announcements.                          
                                                                               
                (3)  Cockpit-to-cabin crew coordination.                       
                                                                               
                (4)  Notification of turbulent air penetration.                
                                                                               
                (5)  Handling of problem passenger(s) or in-flight             
      medical emergencies.                                                     
                                                                               
                (6)  Proper locking and entry procedures for the flight        
      deck door.                                                               
           b.  Before departure or upon arrival at the gate, time and          
      circumstances permitting, the inspector may observe passenger            
      cabin safety preflight or postflight activities such as:                 
                                                                               
                (1)  Inspection of aircraft emergency equipment.               
                                                                               
                (2)  Inspection of flight attendant-required personal          
      equipment.                                                               
                                                                               
                (3)  Surveillance of the passenger                             
      boarding/disembarkation process to ensure compliance with the air        
      operator approved carry-on baggage program.                              
                                                                               
                (4)  Compliance with exit row seating program.                 
                                                                               
                (5)  Appropriate flight attendant complement as                
      required by the FAR with passengers remaining aboard the aircraft        
      at the gate.                                                             
                                                                               
      14.  INSPECTOR CONDUCT ON EN ROUTE INSPECTIONS.  In performing en        
      route inspections, the actions of the inspector are highly               
      visible to airline employees and to the general public.  The             
      inspector should be cautious when discussing FAA policy and/or           
      technical matters which may be outside the inspector's knowledge         
      or expertise.  Also, inspectors should avoid discussions                 
      concerning other operators or air carriers.  If an inspector is          
      approached by a passenger to inquire about the air operator,             
      aircraft, or any other operational information, the inspector            
      should tactfully direct the passenger to the air operator's              
      representative or agent.  It is imperative that inspectors be            
      tactful and use good judgment at all times.                              
      15.  ISSUANCE AND CONTROL OF FAA FORM 8430-13.  The key control          
      document for the en route program is Form 8430-13, which is              
      issued in booklets and is accountable property.  Each facility           
      charged with the responsibility for the issuance of these forms          
      shall establish a control system and internal audit procedures to        
      track and assure accountability.                                         
                                                                               
           a.  Tracking Methods.  Tracking systems such as journal book        
      entries or an index card system are acceptable methods of                
      tracking accountability.  The tracking system should include the         
      documented serial numbers, name and signature of person issued           
      booklet, date of issuance, and return of booklet covers and/or           
      any unused copies of Form 8430-13.  Each inspector issued Form           
      8430-13 is responsible for the proper use and safekeeping of this        
      form.                                                                    
                                                                               
           b.  Return of Forms.  Upon an inspector's separation or             
      transfer from an office, region, or headquarters, all unused Form        
      8430-13 booklets issued by that office shall be accounted for and        
      returned to the issuing supervisor or manager.                           
                                                                               
           c.  Record Retention.  Each facility will maintain records          
      of both the issuance and the return of Form 8430-13, as well as          
      the expended form booklets for 2 years.  Yellow file copies of           
      used Form 8430-13 may be disposed of by the inspector's assigned         
      office on an annual basis.                                               
                                                                               
      16.  DIRECTIVE FEEDBACK.  All AFS employees are encouraged to            
      identify the need for policy and procedural guidance that will           
      ensure efficient work accomplishment.  If you have noted a               
      deficiency, clarification, or improvement that may be needed in          
      this directive, please use the attached FAA Form 1320-19,                
      Directive Feedback Information, to submit your comments to the           
      Administrative Management Branch, AFS-13.  If an interpretation          
      is urgently needed, you may call the originating office for              
      guidance, but you should follow up with submission of the Form           
      1320-19.                                                                 
                                                                               
      /s/ Thomas C. Accardi                                                    
          Director, Flight Standards Service                                   
                                                                               
      U.S. Department                                                          
      of Transportation                                                        
                                                                               
      Federal Aviation                                                         
      Administration                                                           
                                                                               
                                                                               
                                                                               
                       Directive Feedback Information                          
                                                                               
      Please submit any written comments or recommendations for                
      improving this directive, or suggest new items or subjects to be         
      added to it.  Also, if you find an error, please tell us about           
      it.                                                                      
                                                                               
      Subject:  Order 8000.75                                                  
                                                                               
      To:  Directive Management Officer, _____________________                 
                                                                               
      (Please check all appropriate line items)                                
      ____                                                                     
      |__| An error (procedural or typographical) has been noted in            
      paragraph __________ on page ________.                                   
      ____                                                                     
      |__| Recommend paragraph ________  on page ________ be changed as        
      follows:  (attach separate sheet if necessary)                           
                                                                               
                                                                               
                                                                               
      ____                                                                     
      |__| In a future change to this directive, please include                
      coverage on the following subject (briefly describe what you want        
      added):                                                                  
                                                                               
                                                                               
                                                                               
      ____                                                                     
      |__| Other comments:                                                     
                                                                               
                                                                               
                                                                               
      ____                                                                     
      |__| I would like to discuss the above.  Please contact me.              
                                                                               
                                                                               
      Submitted by: _____________________  Date: _________________             
                                                                               
                                                                               
      FTS Telephone Number: ___________ Routing Symbol: ___________