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VOLUME 3  GENERAL TECHNICAL ADMINISTRATION

CHAPTER 63  FAA-APPROVED AIRCRAFT DISPATCHER CERTIFICATION COURSES

Section 3  Course Approval and Management

3-5024    GENERAL. This section provides policy regarding approval and management of Federal Aviation Administration (FAA)-approved Aircraft Dispatcher Certification Courses, approved in accordance with Title 14 of the Code of Federal Regulations (14 CFR) part 65. This policy has been established in coordination with the standards set forth in the current edition of Advisory Circular (AC) 65-34, FAA-Approved Aircraft Dispatcher Certification Courses, which was originally published on October 11, 2017.

3-5025    EFFECTIVE DATE OF NEW STANDARDS FOR AIRCRAFT DISPATCHER CERTIFICATION COURSES AND COURSE OPERATORS. The effective date of the standards as set forth in the current edition of AC 65-34, which are also described in this section, depend on the status of a course.

A.    New Course Applicants. For applicants seeking original FAA approval of a new Aircraft Dispatcher Certification Course, the standards set forth in the current edition of AC 65-34 are effective immediately.

B.    Existing Courses. FAA-approved Aircraft Dispatcher Certification Courses that are currently in existence and operating are being provided with a transition period during which a course operator can make the changes necessary to meet the standards of the current edition of AC 65-34.

1)    Course as Currently Approved. For existing Aircraft Dispatcher Certification Courses that have already received FAA approval as of the publication of the current edition of AC 65-34, the standards contained therein are effective on the date of the next renewal of FAA approval or on October 31, 2019, whichever is later, provided there are no changes made to the training course outline (TCO), equipment, or facilities during this transition period.
2)    Revisions or Changes to an Approved Course. A revision to an existing course approval in accordance with part 65, § 65.63(d) (e.g., revising the TCO, adding or changing equipment, adding or changing a training facility, etc.) is subject to the standards contained in the current edition of AC 65-34, effective immediately. In addition, changes that are included as part of a course renewal that occurs any time after the publication of the AC are immediately subject to the standards contained therein.

3-5026    ADDITIONAL POLICY. Dispatch Course Program Managers (DCPM) and approving office managers must familiarize themselves with the following additional policy:

A.    General Regulatory Requirements. The general regulatory requirements for Aircraft Dispatcher Certification Courses is contained in Volume 3, Chapter 63, Section 1.

B.    FAA Resources. Policy on the assignment of the appropriate FAA technical resources to approve and manage an Aircraft Dispatcher Certification Course is contained in Volume 3, Chapter 63, Section 2.

C.    Certification of Aircraft Dispatchers. Policy specific to the certification of aircraft dispatchers and the Aircraft Dispatcher Practical Test is contained in Volume 5, Chapter 5, Section 10.

D.    Designated Aircraft Dispatcher Examiners (DADE). Policy specific to managing DADEs and the duties and responsibilities of DADEs is contained in Volume 13, Chapter 3.

E.    English Language Requirements. The current edition of AC 60-28, FAA English Language Standard for an FAA Certificate Issued Under 14 CFR Parts 61, 63, 65, and 107, contains requirements and guidelines related to English language skills for aircraft dispatchers certificated under part 65.

F.    Information for Course Operators. The current edition of AC 65-34 contains information for potential and existing Aircraft Dispatcher Certification Course operators.

3-5027    PROGRAM TRACKING AND RECORDING SUBSYSTEM (PTRS) ACTIVITY CODES.

A.    Activity Codes Specific to Approval, Renewal, and Oversight.

1)    Evaluate Initial Application for Approval—1377. Use PTRS activity code 1377 (TECH/ADMN/EVAL TNG COURSE INIT (63, 65)) when conducting an initial evaluation of an Aircraft Dispatcher Certification Course application. Enter the name of the proposed course operator in the “Non-Cert:” field in the “Transmittal” portion of the PTRS. ASIs should open the PTRS activity at the beginning of the evaluation process and list information chronologically as appropriate until the evaluation is complete. This should be the rule of thumb unless otherwise determined by the aviation safety inspector’s (ASI) supervisor or office manager. Indicate in the comments section whether or not the initial application was approved.
2)    Evaluate a Course Revision—1378. Use PTRS activity code 1378 (TECH/ADMN/EVAL TNG COURSE REVS (63, 65)) when conducting an evaluation of an Aircraft Dispatcher Certification Course revision. Enter the name of the course operator in the “Non-Cert:” field in the “Transmittal” portion of the PTRS. ASIs should open the PTRS at the beginning of the evaluation, list appropriate information chronologically, and close the activity when the evaluation is complete. This should be the rule of thumb unless otherwise determined by the ASI’s supervisor or office manager.
3)    Evaluate a Course Renewal—1379. Use PTRS activity code 1379 (TECH/ADMIN/EVAL/TNG COURSE RENEWAL (65)) when renewing an Aircraft Dispatcher Certification Course approval in accordance with § 65.63(c). Enter the name of the course operator in the “Non-Cert:” field in the “Transmittal” portion of the PTRS. ASIs should open the PTRS at the beginning of the evaluation, list appropriate information chronologically, and close the activity when the evaluation is complete. This should be the rule of thumb unless otherwise determined by the ASI’s supervisor or office manager.
4)    Conduct Onsite Surveillance—1667. Use PTRS activity code 1667 (SURVL/AIRM/TRNG (61, 63, 65)) when conducting onsite surveillance of an Aircraft Dispatcher Certification Course operator actually conducting the course. In accordance with the National Work Program Guidelines (NPG) beginning in fiscal year (FY) 2014, this PTRS activity is required at least once annually. Enter the name of the course operator in the “Non-Cert:” field in the “Transmittal” portion of the PTRS. ASIs should open and close the PTRS activity on the date the surveillance is conducted, unless conducting onsite surveillance over the course of two or more days. When an ASI has negative findings through surveillance, the ASI should close the initial PTRS activity and use a follow-up activity to record corrections made by the course operator.
5)    Conducting Other Surveillance Activities—1692. Use PTRS activity code 1692 (SURVL/MISC/APRVD TRNG COURSE (63, 65)) when performing any other surveillance/oversight activities such as the ones listed below. Enter the name of the course operator in the “Non-Cert:” field in the “Transmittal” portion of the PTRS. ASIs should open and close these PTRS activities at their discretion or as otherwise determined by their supervisor or office manager:

    Training facility inspections.

    General courseware/content/curriculum review.

    Review of student records and reports required by § 65.70.

    The withdrawal or cancellation of approval of a course.

B.    PTRS Comments. The purpose of PTRS comments is to relay safety information and data pertinent to the task being performed, evaluated, or investigated. Comments including ASIs’ opinions may be included when they are relevant and add value. When commenting in the PTRS, ASIs must be clear, concise, and factual. Do not exaggerate or overemphasize facts and avoid dramatic statements. Use words such as “acceptable” and “adequate” to describe positive inspection outcomes. Avoid adjectives such as “great” or “excellent.” When describing negative outcomes, use words like “unsatisfactory” or “unacceptable.” Avoid words such as “terrible” or “awful.” Inspectors should also avoid the use of adverbs like “very,” “really,” or “extremely” and limit expressions of personal opinion to only what is absolutely necessary to convey the situation. Remember that PTRS comments are a matter of record and can be viewed by a multitude of FAA personnel. PTRS comments may also be subject to the Freedom of Information Act (FOIA). Refer to the current edition of the PTRS Procedures Manual-Reissue, Chapter 1, Section 3.

1)    Primary Area. When commenting, ASIs must select a primary area in the comment section of the PTRS. Unfortunately, Enhanced Flight Standards Automation System (eFSAS) does not currently contain a primary area specific to an FAA-approved Aircraft Dispatcher Certification Course, which falls under the category of a noncertificated entity. ASIs will select primary area “E” (Air Agency), which is the selectable entity that most resembles an Aircraft Dispatcher Certification Course. In order to address the discrepancy, make at least one comment selecting the keyword “719 Other/Remarks – Operations” and then state that the course operator is a noncertificated FAA-approved training course, not an Air Agency.
2)    Key Words and Opinion Codes. ASIs will use their discretion when selecting keywords and opinion codes, unless otherwise directed in this section.

3-5028    ENHANCED VITAL INFORMATION DATABASE (eVID). ASIs, with approval and oversight responsibility of an Aircraft Dispatcher Certification Course, will enter the appropriate information into the eVID by accessing the “Non-Certificated” link under “eVID” on the left hand side of the eFSAS home page. Follow the steps below.

A.    Add a New Course Operator:

1)    Enter the FAA approving office code.
2)    Enter the airport code of the airport closest to the course operator. For airports located within the 48 contiguous United States, enter the three-letter airport identifier (e.g., JFK). For airports located outside of the 48 contiguous states, use the four-letter International Civil Aviation Organization (ICAO) airport identifier (e.g., PANC).
3)    Enter the activity code “FADT,” which corresponds to “FAR 65 Aircraft Dispatcher Training.”
4)    Enter the name of the course operator.
5)    Click on the “Add New” button.
6)    Enter the information as required on the general information page.

B.    Update an Existing Course Operator:

1)    Enter the FAA approving office information.
2)    Enter the activity code “FADT.”
3)    Select the desired course from the display.
4)    Update the desired information.
5)    Update the validation date based on the date the new information was entered into the eVID.

C.    The eVID User Manual and Vital Information Subsystem Procedures Manual (VPM). User manuals are available on the eFSAS home page. The eVID user manual and the VPM are the primary information sources for populating eVID. In both manuals, information related to Aircraft Dispatcher Certification Courses is available in the “Non-Certificated” section/chapter of each manual. Information contained in this chapter is based on the eVID user manual and the VPM. When in doubt, ASIs must refer to the eVID user manual and/or the VPM for information on populating eVID.

3-5029    TECHNICAL RESOURCES REQUIRED FOR APPLICATION REVIEW, APPROVAL, AND MANAGEMENT. The FAA technical resource required for review and evaluation of an application for approval of an Aircraft Dispatcher Certification Course, and for ultimately managing the course once approved, is an ASI—Aircraft Dispatch (ASI-AD). (There is some limited temporary exception to this requirement where existing courses are concerned). It’s important to note that the primary policy applicable to the assignment of the appropriate technical resources for approval, management, and oversight of an Aircraft Dispatcher Certification Course is located in Volume 3, Chapter 63, Section 2. Flight Standards office managers and Front Line Managers (FLM) must review the requirements outlined in Volume 3, Chapter 63, Section 2 prior to accepting any application for approval of such a course.

3-5030    APPLICATION REQUIREMENTS. Application requirements for original approval, renewal, or revision of an Aircraft Dispatcher Certification Course are contained in §§ 65.61 and 65.63. These requirements are further outlined in Volume 3, Chapter 63, Section 1 and this section. Additionally, information on the application process for course operators and course applicants is available in the current edition of AC 65-34. A potential or existing course operator should submit the application package, including all course documents to the FAA in hard copy format. The submission of electronic documents may also be acceptable, provided it is mutually agreed upon by the FAA approving office and the course applicant/operator. Electronic course manuals and recordkeeping systems are subject to the standards of the current edition of AC 120-78, Electronic Signatures, Electronic Recordkeeping, and Electronic Manuals.

A.    Contents of an Application Package for Original Approval and Renewal. Section 65.63 requires a new or existing course operator to submit its application for original approval or renewal of approval in writing to the potential or actual approving office (depending on whether the application is for original or renewed approval). An application package for original approval or renewal of an FAA-approved Aircraft Dispatcher Certification Course must contain:

1)    Letter of Intent.
a)    Original Approval. For original approval, the Letter of Intent must include at least the following information:

    The proposed name of the course operator;

    The proposed location of the course training facility;

    The name(s), address, telephone number, and email address of the owner(s) of the course; and

    The proposed date the applicant desires to begin conducting the course.

b)    Renewal of Approval. For renewal of course approval, the letter requesting renewal of the course approval must contain:

    The name of the course operator;

    The location of the course training facility;

    The name(s), address, telephone number, and email address of the owner(s) of the course; and

    If the renewal contains any revised material, the revision number and the date on which the revision becomes effective.

2)    Items Required by § 65.63. In accordance with § 65.63, all application packages for original approval and renewal must contain:

    Two copies of the certification course outline (referred to as the TCO in this section) required under § 65.61(b);

    A description of the training facility and equipment; and

    A list of instructors, along with the résumé of each instructor.

3)    Instructional Materials (Courseware). The application package should include the courseware and instructional material developed by the course operator for each subject, topic, and subtopic.
4)    Sample Written Statement of Graduation.
a)    The application package should include a sample of the written statement of graduation (graduation certificate) the course operator will use, in accordance with the requirements of § 65.70(b).

1.    The graduation certificate should include a place for an authorized representative of the course operator to attest to (i.e., via signature) the successful completion of the course by the student to whom the graduation certificate is issued.

2.    The graduation certificate is valid for 90 days (it can be revalidated for an additional 90 days in accordance with § 65.70(b). Therefore, the statement of graduation must include the date on which it was issued to the student.

b)    Revalidation Criteria. Section 65.70(b) allows an Aircraft Dispatcher Certification Course operator to revalidate a graduation certificate after 90 days, for an additional 90 days, if the course operator determines that the student remains proficient in the subject areas listed in part 65 appendix A. The application package should include the revalidation methods the course operator will use, such as a test. The methods utilized by the course operator should be comprehensive enough to allow the course operator to reasonably establish that the student has in fact remained proficient in all subject areas listed in part 65 appendix A.
5)    Evaluation Methods and Criteria for Providing Student Credit for Previous Experience or Training. If a new course applicant or current course operator intends to provide its students with credit for previous experience or training as allowed by § 65.61(d), the application package should also include the proposed criteria for granting credit, along with method(s) of evaluating a student to determine if credit is warranted. The preferred way of including this information is to have it be part of the TCO along with the evaluating methods and criteria based on the full application of the course. However, a course operator listing the criteria and evaluating methods for determining student credit as a separate item within the application package is also acceptable.
6)    Recordkeeping and Reporting Methods.
a)    The application package should contain a description of the recordkeeping system used to maintain student records in accordance with § 65.70. If a new course applicant or current course operator elects to use an electronic method of recordkeeping, the standards set forth in the current edition of AC 120-78 are applicable.
b)    The application package should contain a description of the method the new course applicant or current course operator intends to use to transmit the annual report required by § 65.70(a)(1), to the approving office, no later than January 31 of each year.

B.    Contents of an Application Package for a Course Revision. Requests for approval of a revision of the course outline, facilities, or equipment must be made in accordance with § 65.63(a) and (d). Proposed revisions of the course outline or the description of facilities and equipment must be submitted in a format that will allow an entire page or pages of the approved outline or description to be removed and replaced by any approved revision. The list of instructors may be revised at any time without request for approval, provided the minimum requirements of § 65.67 maintained and the course operator notifies the approving office in writing. The application package for approval of a course revision must include the following:

1)    A letter requesting approval of the course revision must include the following:

    The name of the course operator;

    The name(s), address, telephone number, and email address of the owner(s) of the course; and

    The revision number and the date on which the revision becomes effective.

2)    For a revision to the TCO, two copies of the revised TCO.
3)    For a revision that applies to the approved facility, a description of the changes in the facility, or if adding a facility, the location of the new facility.
4)    For a revision that applies to the course equipment, a description of the changes to that equipment.

3-5031    THE TCO. Section 65.61(b) requires an FAA-approved TCO to describe the major topics and subtopics of the course and provide the number of proposed hours for each topic and subtopic. In addition to these requirements, each TCO should include the following elements:

A.    List of Effective Pages (LEP). Each TCO should include an LEP that reflects the current date and revision number of each page contained in the TCO.

B.    Methods of Instruction. A TCO should include a description of the methods of instruction the course operator will use. Instructional methods include, but are not limited to:

    Lecture,

    Computer-based training,

    Discussion,

    Scenario-based, and

    Demonstration performance.

C.    Evaluating Criteria and Methods. The TCO should include a description of the course operator’s student evaluating criteria and methods. The course operator’s evaluating methods must provide an adequate means of assessing an individual’s cognitive skills and overall comprehension of the instruction provided. The desired outcome is that each student will have a solid foundation of knowledge and understanding of the topic and subtopics required by part 65 appendix A. Examples of evaluation methods include, but are not limited to:

    Oral examination,

    Written examination,

    Airplane performance calculations,

    Manual flight planning scenarios, and

    Simulated briefing to the pilot in command (PIC).

D.    Successful Completion Standards. The TCO should include minimum test score requirements and standards for overall course completion as well as standards for completion of individual assignments and scenarios.

E.    Maximum Number of Credit Hours. Section 65.51(b) requires the TCO to describe the major topics and subtopics to be covered and the number of hours proposed for each. Where providing course credit is concerned, a course operator’s TCO should specify the maximum number of credit hours proposed for each topic and subtopic. This practice effectively identifies the minimum hours of instruction the course operator intends to provide on any given topic/subtopic, including any credit. It also helps to ensure continued compliance with § 65.51(b).

3-5032    INSTRUCTORS. Section 65.67 requires Aircraft Dispatcher Certification Course operators to have adequate qualified personnel. Well-qualified instructors and quality instruction are critical components of any course. During surveillance, DCPMs will monitor instructors to determine the adequacy and quality of instruction.

A.    List of Qualified Instructors. In accordance with § 65.63(a)(4), a course operator must maintain a current list of qualified instructors, including résumés for each instructor. In accordance with the requirements of § 65.63(d), a course operator must notify the approving office in writing of any revision to the list of qualified instructors. DCPMs may establish minimum notification time standards. However, the maximum notification time should not exceed 14 calendar-days.

B.    Regulatory Requirements for Instructors.

1)    At Least One Instructor Must Hold an Aircraft Dispatcher Certificate. In accordance with § 65.67(a)(1), each Aircraft Dispatcher Certification Course operator must have at least one instructor who holds an Aircraft Dispatcher Certificate and is available to coordinate all training course instruction.
2)    Student-to-Instructor Ratio. The ratio of students to instructors may not exceed 25 to 1.
3)    Practical Dispatch Applications. The instructor who teaches the Practical Dispatch Applications area of part 65 appendix A must hold an Aircraft Dispatcher Certificate.

C.    Knowledge of Training Policies. Instructors must know the course operator’s training policies and procedures and how to complete required training forms.

D.    Knowledge of Topics and Subtopics. Instructors must be knowledgeable in the specific topics and subtopics of instruction and must be able to present the material in a logical, clear, and organized manner.

E.    Use of Courseware and Lesson Plans. In order to maintain consistency and standardization of instruction, instructors must use the course operator’s courseware and follow the applicable lesson plans, guides, or other training aids. This will ensure that the material is properly presented as designed.

F.    Instructors Who are Also DADEs. FAA policy related to DADEs generally prohibits a DADE who trains an applicant for an Aircraft Dispatcher Certificate from examining that applicant for the purposes of certification. However, this practice is permissible when specifically authorized by the DADE’s managing specialist. The FAA will only authorize a DADE to test applicants instructed by the DADE if another instructor who holds an Aircraft Dispatcher Certificate administers the Practical Dispatch Applications area of knowledge training required by part 65 appendix A, section VIII (including all of the topics and subtopics contained therein) and is the recommending instructor (signs the Instructor’s Recommendation block on FAA Form 8400-3, Application for Airman Certificate and/or Rating.

1)    A course operator that uses a DADE as an instructor will be required to have at least one additional instructor who holds an Aircraft Dispatcher Certificate any time the DADE instructs and examines the same applicant.
2)    An instructor who is also a DADE may not be the recommending instructor of an applicant to whom the DADE is administering the Aircraft Dispatcher Practical Test.
3)    An applicant seeking original FAA approval of a new Aircraft Dispatcher Certification Course may use a DADE as an instructor. However, a DADE who will also be in a position to administer the Aircraft Dispatcher Practical Test to graduates of the course will be required to wait at least 12 calendar-months after original approval of the course prior to the FAA authorizing that DADE to test the course graduates. Practical testing of applicants for FAA certification is the responsibility of the FAA; therefore, the FAA will determine whether or not there is a need to authorize a DADE in accordance with 14 CFR part 183 (as a representative of the Administrator) to test the graduates of the course. The 12-month waiting period will also serve as a demonstration phase for the course operator to show that it has the ability to administer the course in accordance with the requirements of part 65 subpart C. During this time period, successful graduates of the course will be tested by an ASI-AD, or by a DADE that is not an instructor for or is otherwise affiliated with the course. After this initial operating period, the DCPM will review the observation data (PTRS records) along with the first annual report submitted by the course operator in accordance with § 65.70. If the data shows that authorizing the course operator’s instructor as a DADE who tests the graduates of the course is warranted, the FAA will grant the authorization via the DADE’s letter of authority (LOA).

3-5033    TRAINING FACILITIES. Each FAA-approved Aircraft Dispatcher Certification Course operator or new course applicant must have facilities, equipment, and materials adequate to provide each student the theoretical and practical aspects of aircraft dispatching. In accordance with § 65.65, each training facility, including all rooms and spaces, must meet the following minimum requirements:

    Be temperature controlled;

    Be lighted;

    Be ventilated;

    Be free from distraction; and

    Conform to all local building, sanitation, and health codes.

A.    Adequate Facilities. Training facilities should provide a safe and clean environment that is conducive to learning. Student access to emergency exits and adequate facilities for physiological needs is required at all times. If there is no cell phone access, the facility must have means to contact the appropriate personnel by telephone in case of an emergency. When determining the adequacy of a training facility, DCPMs and ASIs should use common sense.

1)    Temperature Controlled. Each training facility, room, and/or space must be maintained at a comfortable temperature. This is typically within the range of 68 to 76 degrees Fahrenheit. This range comes from the Occupational Safety and Health Act of 1970 (OSH Act) recommended temperatures for the workplace. Temperature controls must not present a hazard and must control the temperature in the entire room or training space (e.g., an old, small space heater in the corner of a large training room would not constitute adequate temperature control).
2)    Lighted. Each training facility, room, and/or space must have adequate lighting to provide each student with the proper lighting for viewing any written material and/or other training courseware.
3)    Ventilated. Each training facility, room, and/or space must have adequate ventilation that provides air circulation.
4)    Free from Distraction. Each training facility, room, and/or space should provide a clean and quiet environment that allows each student an unobstructed view of training presentations. Training facilities, rooms, and/or spaces should be conducive to a student’s overall ability to concentrate. Each training facility, room, and/or space must be located so that the students in that facility are not distracted by the instruction conducted in other rooms.
5)    Conformance with Local Building, Sanitation, and Health Codes. It is the course operator’s responsibility to ensure that the training facility conforms to all local building, sanitation, and health codes. A course operator should be able to show proof of conformance with these codes when requested by the Administrator.

B.    Adequate Workspace. Students must be provided with adequate workspace, equipment, and materials to complete intricate calculations related to aircraft performance and flight planning. The work space must provide each student with enough room to properly use all necessary aeronautical charts and reference materials.

C.    Location of Approved Facility. An FAA-approved Aircraft Dispatcher Certification Course is subject to continual oversight by the FAA. Therefore, a course facility should normally be located within the area of responsibility of the approving office. However, it is acceptable for a facility to be located outside of the area provided the ability to manage the course and conduct surveillance is not impeded due to constraints, such as travel and budget.

D.    Approval to Conduct the Course at an Additional Facility. All facilities used by an Aircraft Dispatcher Certification Course operator are subject to the requirements of § 65.65 and the standards set forth in the current edition of AC 65-34, which are outlined in this section. If a course operator desires to administer its approved course at a location other than its currently approved facility, the approving office may consider approving an additional facility on a case-by-case basis. The approval of an additional facility must not negatively affect the DCPM’s ability to manage the course, including onsite surveillance whenever necessary.

1)    Facilities Located Outside of the Approving Office’s Area of Responsibility. An approving office may approve a course operator to conduct the course at a facility located outside of the office’s area of responsibility provided the DCPM can continue to manage the course effectively. If the location of the new facility and its geographical proximity from the approving office will impede the DCPM’s ability to do this, the approving office has the right to deny approval of the additional facility. In this case the course operator does have the option to seek a new course approval (original approval) to operate the course at the desired facility, from a Flight Standards office in whose area of responsibility the facility is located.
a)    Continuing Ability to Maintain Oversight. The manager of the approving office will ensure that the DCPM is able to effectively manage the course, including onsite surveillance, while the course operator administers it at the additional facility located outside of the approving office’s area of responsibility.
b)    Surveillance Assistance. For a limited time, the approving office manager may request surveillance assistance from an ASI-AD located at the Flight Standards office in whose area of responsibility the additional facility is located. In this case, the office manager will request the ASI-AD’s assistance through that individual’s office manager.

1.    ASI-ADs who provide surveillance assistance are conducting surveillance on behalf of the DCPM. For the purposes of this chapter, any policy and guidance that applies to a DCPM applies to an ASI‑AD acting on behalf of the DCPM.

2.    ASI-ADs conducting surveillance on behalf of a DCPM will document the surveillance as a Planned Inspection Item (P-Item) utilizing PTRS activity code 1667. After completing surveillance on behalf of the DCPM, the ASI-AD will provide the DCPM with the appropriate PTRS information.

c)    Adequate Time for Coordination. Coordinating oversight and surveillance of a course as it is conducted outside of the approving office’s area of responsibility requires time. When surveillance assistance is necessary, coordination requires communication between Flight Standards offices. Requests for surveillance assistance also involve coordinating work schedules. When the DCPM is able to conduct surveillance of the course at a location outside of the approving office’s area, time is also needed to authorize and coordinate travel. DCPMs will inform the course operator of all coordination requirements.
d)    Responsibility for Coordination. The manager of the approving office is ultimately responsible for communication and coordination of resources associated with the conduct of the approved course. Interoffice communication should be accomplished in writing. When requesting surveillance assistance from another office, the approving office manager will make the request by memo to the office manager from whom the surveillance assistance is being requested. Office managers accepting or denying requests for surveillance assistance will respond by return memo.
e)    Requests for Assistance Should Not be Ongoing. Requesting surveillance assistance from another office should not occur on an ongoing basis. If there is a repeated need to request such assistance, it could be an indication that the approving office is unable to manage the course when it’s being administered at a facility located outside of the office’s area of responsibility. Under these circumstances, the approving office should notify the course operator of the following two options:

1.    Seek a new course approval (original approval) from a Flight Standards office whose area of responsibility includes the desired facility location, or

2.    Discontinue administering the course at that facility.

2)    Course Revision to Add Facility. Approval of a new course facility is accomplished through a course revision. In accordance with § 65.63(d), the course operator will need to submit an application for approval of the new facility. When the conduct of the course at a new facility is temporary in nature, the course operator will need to submit another revision removing the course facility after administering the course.

3-5034    EQUIPMENT AND MATERIALS. The requirements for training facilities, as set forth in § 65.65, also require an FAA-approved Aircraft Dispatcher Certification Course to have equipment and materials that adequately provide each student the theoretical and practical aspects of aircraft dispatching.

A.    Equipment. Any equipment used to deliver instruction must be kept in adequate working condition. Examples of instructional equipment include, but are not limited to:

    Audiovisual equipment, such as projectors, microphones, video screens;

    Computers used for computer-based training, including those used in Distance-Computer-Based Training (D-CBT);

    Manual air navigation or flight computers; or

    Protractors and course plotters.

B.    Materials (Courseware). Each course operator must maintain its courseware and keep it current. Courseware revisions should be appropriately identified by revision number. Courseware itself is not FAA approved; however, courseware must be generally acceptable to the FAA and must not be contrary to Federal regulations. Courseware must be in the English language and primarily use the U.S. system of weights and measurements. All applicants for an Aircraft Dispatcher Certificate must be able to read, speak, write, and understand the English language in accordance with § 65.53(b)(2). DCPMs should periodically review and evaluate courseware to verify continued adequacy. At any time a DCPM determines courseware to be unacceptable, the DCPM will notify the course operator in writing, provide an explanation of deficiencies, and provide the operator with a reasonable amount of time to make corrections. This time period should be set at 30 calendar-days from the time the course operator is notified of the deficiencies. However, if the courseware presents information that is contrary to Federal regulations, it is appropriate to inform the course operator of the need to cease using the courseware immediately and make the necessary corrections prior to reuse. Courseware for an Aircraft Dispatcher Certification Course should contain the following:

    Lesson plans that flow in a logical sequence;

    Instructor guides;

    Audiovisual materials;

    Training manuals;

    Workbooks;

    Aeronautical charts;

    Airplane Flight Manuals (AFM);

    Operations specifications (OpSpec);

    General Operations Manual (GOM);

    Current FAA-S-8081-10, Aircraft Dispatcher Practical Test Standards;

    Handouts; and

    Any other materials used to support the training curriculum.

3-5035    GUIDELINES FOR GRANTING CREDIT FOR PREVIOUS EXPERIENCE OR TRAINING. For the purpose of completing an FAA-approved Aircraft Dispatcher Certification Course, § 65.61(d) allows a student to substitute previous experience or training for a portion of the minimum 200 hours of training required by § 65.61(a)(2). The regulation states that the course operator determines the number of hours of credit based on an evaluation of the experience or training to determine if it is comparable to portions of the approved course curriculum. The credit allowed, including the total hours and the basis for it, must be placed in the student's record. The number of hours of instruction should not be reduced through credit as a matter of convenience for the student or the course operator. Quality instruction that is comprehensive in nature ensures a solid foundation of knowledge and helps prepare a student for certification. Solid foundational knowledge is also critical to the performance of duties as an aircraft dispatcher. One of the most significant duties of an aircraft dispatcher is exercising responsibility for operational control, together with the PIC, of air carrier flights operated in accordance with 14 CFR part 121 domestic and flag rules. Although the amount of allowable credit is ultimately determined by the course operator, the following requirements and guidelines apply:

A.    Evaluation Criteria for Credit.

1)    Previous Experience. Criteria for credit based on previous experience must include documentary evidence of experience gained. Evaluation methods regarding credit based on previous experience should be designed to determine if the experience is actually comparable to portions of the approved curriculum.
2)    Previous Training. Criteria for credit for previous training should be based on training satisfactorily completed at an accredited university or college or at another FAA-approved Aircraft Dispatcher Certification Course. The FAA strongly recommends, and the DCPM should encourage, a course operator to require student transcripts from previous learning institutions as documentary evidence of previous training.

B.    Providing Full Credit for a Particular Area or Topic is Not Recommended. It is not recommended that a course operator provide full credit for a particular topic or subtopic, even if a student provides a valid transcript indicating successful completion of that topic from an accredited university or college or another FAA-approved Aircraft Dispatcher Certification Course, or can show substantial previous experience. Where previous experience is concerned, the amount of knowledge obtained this way is subjective in nature and could be difficult to measure for its comparability to portions of the approved TCO. Where previous training is concerned, the intent of part 65 appendix A is to allow flexibility for course operators to develop their own sequence of instruction and provide a certain number of hours for each area of instruction. While all of the material listed in the appendix must be taught, the appendix states that “order of coverage” of the course material “is at the discretion of the approved school.” This means that the order in which a course operator delivers course material is flexible and the operator may use an integrated training approach. (Also refer to the regulatory preamble to the 1999 final rule for part 65 subpart C, which is published in Public Docket Number FAA‑1998‑4553). The byproduct of the flexibility provided in part 65 appendix A is that Aircraft Dispatcher Certification Courses vary in methodology, sequence, and the number of instructional hours provided for each area and topic. Therefore, a student transferring from one course to another, or seeking credit based on previous instruction in particular areas or topics, could have gaps in instruction resulting in critical portions of training being missed by the student. This could ultimately result in a less-knowledgeable aircraft dispatcher.

C.    Credit Hours Should Not Exceed One Half of the Hours of Instruction Required by § 65.61(a)(2). As a baseline standard, the total number of instruction hours credited to a student should not exceed one half of those set forth in § 65.61(a)(2), which requires a minimum of 200 hours of instruction. This baseline takes into account any gaps in knowledge areas a student may have.

D.    Credit Should Not be Given for Part 65 Appendix A, Section VIII or Any of the Topics Contained Therein. The Practical Dispatch Applications area of knowledge is critical and contains topics that are based on decision making skills, technique, and human factors. Instruction in this area could vary widely from course to course and previous experience in this area is subjective by nature. Therefore, no credit should be given to any student in this particular area of knowledge. This is also stated in the current edition of AC 65-34. DCPMs should direct potential and existing course operators to the contents of the AC.

3-5036    DISTANCE LEARNING. Distance learning is a non-regulatory term used by the FAA and the aviation industry. It has various meanings depending on context. Distance learning has been known by other terms such as e-learning, home study, self-guided training, virtual classroom, distributed training, computer‑based training, web-based training, etc. As a matter of policy, the FAA has allowed distance learning to be used as an alternative method to classroom training, when appropriate. Any alternative method of training must provide the student with an equivalent or better level of knowledge than what would be gained through traditional classroom training administered by an appropriately qualified instructor.

A.     The FAA’s Description of Distance Learning. The FAA typically describes distance learning as learning that is accomplished by any training method not including an instructor and a gathering of trainees collocated in a traditional classroom.

B.    Drawing a Distinction Within the Context of Aircraft Dispatcher Certification Courses. For the purposes of Aircraft Dispatcher Certification Courses, the FAA is drawing the following distinction:

1)    Self-Guided Distance Learning. Distance learning in the form of self-guided learning and/or home study completed by the student and accomplished through correspondence; versus
2)    Computer-Based Training. Instruction provided by the course operator as computer-based training delivered through an electronic Learning Management System (eLMS), outside of the classroom environment.

C.    What Qualifies as an Alternative to Classroom Instruction for the Purposes of Compliance with the Requirements of Part 65 Subpart C.

1)    Computer-Based Training Qualifies. Instruction provided by the course operator as computer‑based training delivered through an eLMS, outside of the classroom environment, qualifies as instruction for the purposes of satisfying the requirements of part 65 subpart C.
2)    Self-Guided Distance Learning Does Not Qualify. Distance learning completed by the student in the form of self-guided and/or home study that is accomplished through correspondence does not qualify as instruction in accordance with the requirements of part 65 subpart C. The FAA does not believe that this type of self‑guided learning provides an equivalent or appropriate alternative to classroom instruction that is provided in person by an appropriately qualified instructor; particularly as a means to prepare a student for initial certification as an aircraft dispatcher. A course operator may only use this type of self-guided learning as a means to provide information that is outside of the requirements of part 65 subpart C. Additionally, a course operator should not provide a student with course credit, in accordance with § 65.61(d), for any previous training in Aircraft Dispatcher Certification Course subject matter, unless the training was provided by an instructor in a traditional classroom, or via computer-based training provided through an eLMS.

3-5037    REGULATORY FOUNDATION FOR COMPUTER BASED TRAINING. Part 65 subpart C requires a course operator to provide at least 200 hours of instruction in accordance with § 65.61(a)(2), have qualified instructors in accordance with § 65.67, and have training facilities that meet the requirements of § 65.65. The part 65 subpart C regulatory requirements assume that the 200 hours of instruction is administered by a qualified instructor in a classroom. However, the preamble to the part 65 final rule contained in Public Docket Number FAA-1998-4553, dated December 8, 1999, states that the FAA used the words “a minimum of 200 hours of instruction” in the rule language to “clarify that a portion of those hours could include hours from computer-based training”. (In this context, the authors of the final rule used the word “instruction” and “training” synonymously.) The portion of instruction that may be administered via computer-based training is described in subparagraph 3-5038G.

3-5038     STANDARDS FOR COMPUTER-BASED TRAINING PROVIDED OUTSIDE OF THE CLASSROOM ENVIRONMENT. For the purposes of this chapter, the FAA is establishing the term “Distance‑Computer-Based Training (D-CBT)” to describe instruction that is provided by the course operator as computer‑based training delivered through an eLMS, outside of a classroom environment.

A.    Requires Specific Approval. A course operator who desires to use D-CBT as an alternative to classroom instruction must submit a request for approval that includes each intended curriculum topic, subtopic, and the associated training modules.

B.    Should Not be Approved During the Original Application or Initial Operation Phase. The approving office should not approve the course operator to use D-CBT as an alternative to classroom instruction until after the course has been in operation for at least 12 calendar-months. During this time period, the DCPM will need to observe, document, and evaluate the course as it’s conducted in a classroom environment to determine its adequacy and effectivity. After this initial operating period, the DCPM will review the observation data (PTRS records) along with the first annual report submitted by the course operator in accordance with § 65.70. If the DCPM determines that the course operator has successfully demonstrated the ability to conduct the course in accordance with part 65 subpart C, the approving office may approve the use of D-CBT, provided the course operator follows the standards (or their equivalent) for D-CBT as set forth in the current edition of AC 65-34.

C.    Provide Training Equivalent to What is Provided in the Classroom.

1)    D-CBT should contain identical or similar course material to what is presented in the classroom for the corresponding subject matter;
2)    D-CBT should include lessons on topics and subtopics that are of equal length to what is provided in the classroom, in accordance with the approved TCO; or
3)     D-CBT, when combined with classroom training on a particular topic or subtopic, must provide the total amount of instruction specified in the approved TCO.

D.    Training Objectives and Performance Criteria. The D-CBT portion of the approved course should contain clearly defined training objectives and performance criteria.

1)    Objectives should include at least the following:

    Students are able to recall and recognize topics administered via D-CBT;

    Students are able to comprehend topics administered via D-CBT; and

    Students are able to apply the knowledge gained via D-CBT.

2)    Performance criteria should ensure students are able to demonstrate their ability to apply the knowledge gained via D-CBT.

E.    Standards for an eLMS. For the purposes of this chapter, an eLMS is a system that uses computer‑based (e.g., web-based) technology for administering instruction, tracking student progress, and conducting student assessments. A course operator who desires to use D-CBT must have an eLMS along with sufficient procedures and technology to accomplish those tasks effectively and securely.

1)    Identity Verification. The eLMS must include controls that ensure that the student of record is the one completing the lessons. The system should have the ability to identify course participants at logon, during navigation of the lessons, and during course assessments (testing). An example of this kind of control would be software that requires a student to have a unique user name and password that is known only to the student.
2)    Ensure Student Confidentiality. There should be controls in place to ensure student confidentially, including the protection of personally identifiable information (PII).
3)     Knowledge Assessment. The eLMS should include software that periodically assesses a student’s knowledge. Knowledge assessments should include testing following the conclusion of a particular course topic, subtopic, or module. The testing should be designed to validate that training objectives have been met and that student has gained the required level of knowledge as outlined in the D-CBT and the course operator’s performance criteria.
4)    Student Tracking and Recordkeeping.
a)    The eLMS must include a method of tracking and recording student participation and completion of the required number of hours for each topic or module.
b)    The eLMS must have a method of tracking and recording student scores on the tests administered within the D-CBT.
5)    FAA Access. A course operator must provide the DCPM with access to the eLMS. The course operator may provide this access on a read-only basis. The level of access provided to the DCPM must be sufficient to allow that individual to evaluate the eLMS and the D-CBT content for course management purposes.

F.    Course Operator Procedures for D-CBT.

1)    Prequalifying Students. Prior to allowing a student to complete a portion of the FAA-approved course via D-CBT, the course operator should have a method of verifying that the student has an adequate environment (quiet, free from distractions, and with enough space for the student to work with materials, such as aeronautical charts, needed to support the training) and the necessary computer equipment and skills to complete the D-CBT portion of the course.
2)    Student Access to Instructors. A course operator must provide the student with ready access to the appropriate instructor during normal business hours. The instructor must be available to respond to questions the student may have and to help resolve issues encountered during any portion of the D-CBT.
3)    Post D-CBT Knowledge Assessment. Following a student’s completion of the portion of the Aircraft Dispatcher Certification Course delivered via D-CBT, the course operator should assess the student’s knowledge through comprehensive testing designed to validate the knowledge the student has gained through D-CBT. The assessment should be conducted in person at the course operator’s approved facility by an appropriately qualified instructor.
4)    Analysis of Assessments and Test Scores. The course operator should have a method of comparing test scores of students who received D-CBT for a particular topic, with the scores of students who received classroom training on the same topic. The method should include analysis to determine if either method of instruction contains shortcomings when compared to the other.

G.    The Portion of Instruction That May be Administered via D-CBT.

1)    Should Not Exceed 50 Percent of the Total FAA-Approved Hours of Instruction. As a baseline standard, a course operator should not use D-CBT to administer more than 50 percent of the 200 hours instruction required by 14 CFR part 61, § 61.61(a). However, depending on the sophistication of the D-CBT, the eLMS, and the course operator’s procedures, the DCPM may determine whether this baseline could be increased or whether it needs to be decreased. At no time may D-CBT be used to deliver all of the course material. The intent of part 65, stated in the 1999 preamble discussed in paragraph 3-5037, is that D-CBT can be used to deliver a portion of the required instruction.
2)     Should Not be Used as the Sole Method of Instruction for a Particular Area of Knowledge. The approving office should not approve a course operator to use D-CBT, as opposed to instructor-led classroom training, as the sole method to deliver instruction for a particular area of knowledge required by part 65 appendix A. The areas of knowledge in part 65 appendix A are represented by sections numbered I-VIII. Each area of knowledge contains numerous topics (also referred to as subjects in § 65.61(c)). A course operator may administer the majority of a particular topic (except those contained in part 65 appendix A, section VIII) via D‑CBT, provided the course operator’s eLMS and D-CBT procedures have significant evaluation criteria to ensure the student has a good understanding and can demonstrate having adequate knowledge of each topic.
3)    May Not be Used to Administer Instruction in the Area of Practical Dispatch Applications. The Practical Dispatch Applications area of knowledge contained in part 65 appendix A, section VIII, is perhaps the most critical for aircraft dispatcher certification. It contains topics and subtopics that are based on decision making skills, technique, and human factors. Section 65.65(b) requires that this entire area of instruction be administered by an instructor who holds an Aircraft Dispatcher Certificate. Therefore, the approving office may not approve a course operator to use D-CBT to deliver any instruction in this area of knowledge. The Practical Dispatch Applications area of knowledge, including all topics and subtopics contained therein, must be administered by an instructor who holds an Aircraft Dispatcher Certificate and in a traditional classroom located at the course operator’s FAA-approved training facility.

H.    Documentation in Student Record. Section 65.70 requires an Aircraft Dispatcher Certification Course operator to maintain a record for each student that includes a chronological log of instructors and subjects (areas and topics) covered. In order to maintain compliance with § 65.70(a), course operators must list a responsible instructor for each subject administered via D-CBT. Course operators should also clearly document the subjects that were administered via D-CBT. A course operator’s eLMS should have a method of student record keeping. However, it is also acceptable for a course operator to retain student records in traditional paper format, provided all of the required information from the D-CBT can be extracted. If student records are to be retained electronically through an eLMS or other electronic system, the electronic records are subject to the standards for electronic records set forth in the current edition of AC 120-78.

I.    D-CBT Application Requirements. A course operator who desires to use D-CBT as a method of instruction must submit the following information as part of the application package.

1)    A TCO Depicting Each Topic and Subtopic to be Administered via D-CBT. The course operator must specify in the TCO which topics and subtopics will be delivered via D-CBT, along with the maximum number of instruction hours proposed for each.
2)    Training Objectives and Performance Criteria. The course operator must include the training objectives and performance criteria associated with D-CBT.
3)    Evaluation Methods. A course operator must include a description of its methods for evaluating students and validating that each student has met the training and performance objectives for each topic and subtopic administered via D-CBT.
4)    A Detailed Description of eLMS. The course operator must include a detailed description of the eLMS it intends to use. The description should address the standards described in subparagraph 3-5038E. (The standards are also described in the current edition of AC 65-34, subparagraph 21e.)
5)    The Procedures Associated with D-CBT. The course operator must include, in the application, the procedures to be used in association with D-CBT. The procedures must address the items described in subparagraph 3-5038F. (The procedures are also described in the current edition of AC 65-34, subparagraph 21f.)

3-5039    AIRCRAFT DISPATCHER CERTIFICATION COURSES EMBEDDED IN COLLEGIATE PROGRAMS. Colleges and universities that desire to include an FAA-approved Aircraft Dispatcher Certification Course as part of an academic program must comply with all of the requirements of part 65 subpart C and appendix A, and are expected to conform to the standards contained in the current edition of AC 65-34. As far as FAA approval is concerned, each Aircraft Dispatcher Certification Course is treated as a separate entity, regardless of whether it is embedded in a collegiate program or is operated as a stand-alone course.

A.    DCPM Attention Items. DCPMs must pay particular attention to a collegiate program’s ability to adhere to the requirements for facilities (§ 65.65), appropriately certificated instructors (§ 65.67), and student‑to‑instructor ratio (§ 65.67(a)(2)). Challenges to these requirements could occur when part 65 appendix A subjects (e.g., meteorology, aircraft performance, air traffic control, etc.) are also part of other aviation-related curricula that are not subject to the requirements of part 65.

B.    Instruction Requirements. All instruction that is part of an Aircraft Dispatcher Certification Course, including one embedded in a collegiate program, must be administered in accordance with part 65 subpart C and appendix A. Any instruction administered contrary to these requirements does not qualify towards the minimum hours of instruction required by § 65.61(a)(2).

1)    Collegiate Instruction That May be Included in the Minimum Hours Required by § 65.61(a)(2). Any instruction in the areas, topics, and subtopics required by part 65 appendix A that is administered in accordance with the requirements of part 65 subpart C, including the student-to-instructor ratio of no more than 25 to 1, may be included in the minimum hours of instruction required by § 65.61(a)(2).
2)    Collegiate Instruction That May Not be Included in the Minimum Hours, but May be Considered for Credit as Previous Training in Accordance with § 65.61(d). Instruction provided in a collegiate program that contains some or all of the required topics and subtopics of part 65 appendix A, but does not meet all of the requirements of part 65 subpart C, may not be included in or counted toward the 200 minimum hours of instruction required by § 65.61(a)(2). However, an Aircraft Dispatcher Certification Course operator may grant a student some credit for successfully completed aviation collegiate program courses that include the topics and subtopics required by part 65 appendix A.

3-5040    COURSE OPERATOR RECORDKEEPING REQUIREMENTS. Each Aircraft Dispatcher Certification Course operator is required to maintain compliance with the recordkeeping requirements of § 65.70. If a course operator elects to maintain student records in an electronic format, the standards for electronic recordkeeping as set forth in the current edition of AC 120-78 are directly applicable.

A.    Student Record. An Aircraft Dispatcher Certification Course operator must maintain a record for each student.

1)    Chronological Log. Each student record must contain a chronological log of all instructors, subjects covered, course examinations, and results. The chronological log applies to subjects covered through D‑CBT, and should specify which subjects (e.g., topics, subtopics, modules) were administered via D-CBT.
2)    Documentation of Student Credit. Course operators who provide student credit for previous experience or training in accordance with § 65.61(d) must clearly and thoroughly document the following:
a)    The total number of hours of credit provided to the student.
b)    The number of hours credited for each comparable portion of the approved course (area, topic, and/or subtopic).
c)    The basis for the credit provided. This should include any results of evaluations used to determine the amount of credit.
3)    Record Retention. The course operator must retain each student record for at least 3 years after the student’s graduation from the course.

B.    Annual Report. The course operator must prepare an annual report for its records and for transmission to the approving office. The course operator must transmit the annual report no later than January 31 of each year. Each annual report must contain the following information from the previous year:

    The names of all students who graduated, along with the results of their Aircraft Dispatcher Certification Courses; and

    The names of all of the students who failed or withdrew, along with the results of their Aircraft Dispatcher Certification Courses or the reasons for their withdrawal.

3-5041    GRANT APPROVAL TO CONDUCT AN FAA-APPROVED AIRCRAFT DISPATCHER CERTIFICATION COURSE. The approving office may grant approval to conduct an Aircraft Dispatcher Certification Course to a course operator or applicant who meets the requirements of part 65 subpart C and appendix A, in accordance with the standards set forth in this section and the current edition of AC 65-34.

A.    Original Approval. When an applicant for original approval of an Aircraft Dispatcher Certification Course successfully completes the application process, the approving office will grant approval to conduct the course by issuing a letter of approval. The DCPM will stamp (or otherwise notate) approval on the TCO LEP and then sign the LEP. The DCPM will prepare the letter of approval and attach the signed LEP to the letter. The approving office manager or his/her delegate will sign the letter of approval and send it via certified mail. See Figure 3-259, Sample Original Approval Letter.

1)    Document the Evaluation of the Application and Course Approval in PTRS. The ASI-AD who evaluates the application and is assigned the duties of DCPM once the course is approved will document the application evaluation and course approval in PTRS using activity code 1377, in accordance with paragraph 3-5027.
2)    Course Information for eVID. The DCPM will enter the appropriate course information into the eVID in accordance with subparagraph 3-5028A.
3)    Observation (Onsite Surveillance) During the First Administration of the Course. The DCPM must observe the majority of the course the first time it is administered by the course operator. If possible the DCPM should observe the course in its entirety. The DCPM must observe all of the instruction administered in the Practical Dispatch Applications area of knowledge required by part 65 appendix A, section VIII.

B.    Renew an Aircraft Dispatcher Certification Course Approval. In accordance with § 65.63(c), an Aircraft Dispatcher Certification Course operator must submit an application for course renewal within 30 days preceding the month the approval expires. The application for renewal must meet all of the requirements of original approval in accordance with § 65.63(a). The approving office, through the DCPM, will renew a course approval by signing and dating the TCO LEP and attaching the signed LEP to a letter renewing the approval. The approving office manager will determine who signs the renewal letter. See Figure 3-260, Sample Course Approval Renewal Letter. Before renewing a course approval, DCPMs will ensure:

    There is documentary evidence indicating that at least 80 percent of the graduates of the course who applied for and took the practical test required by § 65.59 passed the test on their first attempt.

    The course continues to meet the requirements for course approval.

1)    Document the Application Evaluation and Course Renewal in PTRS. The DCPM will document the application evaluation and course renewal in PTRS using activity code 1379 in accordance with paragraph 3-5027.
2)    Update eVID. The DCPM will verify that all of the course operator’s information is up to date in the eVID and make any necessary adjustments to the information. Annotate the course renewal information (e.g., the date the course has been renewed and the effective period of the renewal) via comments into the eVID and adjust the validation date accordingly. Information on how to update an existing course operator is located in subparagraph 3-5028B.
3)    Failure by the Course Operator to Apply for Renewal. Failure by the course operator to submit an application for renewal in accordance with the requirements of § 65.63 will result in expiration of the course approval on the last day of the 24th month from the month the approval was issued.

C.    Approve a Course Revision. In accordance with § 65.63(d), a course operator who desires to revise an Aircraft Dispatcher Certification Course must submit a request for approval in the same manner as a request for original approval or renewal of the course. Section 65.63(a) contains the requirements for application. All course revisions must continue to meet the requirements of part 65 subpart C and appendix A. The FAA approving office, through the DCPM, will grant approval of a course revision by signing and dating the LEP and attaching the signed LEP to an approval letter. See Figure 3-261, Sample Course Revision Approval Letter. The approval of a course revision is effective until the date on which the course renewal is originally due. Continuing approval of the course revision is carried out when the DCPM approves the course renewal.

1)    Document the Course Revision Evaluation in PTRS. The DCPM will document the course revision evaluation and approval in PTRS using activity code 1378 in accordance with paragraph 3-5027.
2)    Update eVID. The DCPM will annotate course revision information (e.g., the revision number and effective date) via comments into the eVID and adjust the validation date accordingly. (See also subparagraph 3-5028B.)

3-5042    DENY APPROVAL.

A.    Deny Original Approval. The FAA will deny original approval of an Aircraft Dispatcher Certification Course upon determination that the application for approval is incomplete, insufficient, and/or fails to meet the requirements of part 65 subpart C and/or appendix A. When it becomes evident that denying approval is the appropriate course of action, the Flight Standards office evaluating the application will take the following steps.

1)    Reject Incomplete or Unacceptable Application. If an application for original approval is incomplete or obviously unacceptable, the office manager will notify the applicant in writing of the unacceptable submission, and reject it by returning it to the applicant immediately with a written explanation of the deficiencies before conducting any further review or evaluation.
2)    Provide an Opportunity to Correct a Deficient Application. If an application is somewhat deficient, but is not incomplete or obviously unacceptable, the reviewing office should provide the applicant with an opportunity to correct deficiencies. If an applicant makes the necessary corrections the office may continue its review and evaluation of the application. If the applicant is unable or unwilling to make the necessary corrections, the reviewing office will deny approval. When the FAA denies approval, the applicant is free to reapply in the future. Once approval is denied, however, an applicant who desires to reply must repeat the application process in its entirety.
3)    Notify the Applicant in Writing that Approval is Being Denied. The office manager of the Flight Standards office to whom the application for approval was made will deny approval in writing and provide the reason(s) for the denial. See Figure 3-262, Sample Letter Denying Original Approval.
4)     Document in PTRS. The ASI-AD who evaluates the application will document the application deficiencies in PTRS using activity code 1377 in accordance with paragraph 3-5027, and indicate that approval was denied through comments in the PTRS.

B.    Deny Renewal of Course Approval. In accordance with § 65.63(c), a course operator must submit an application for renewal of an approved Aircraft Dispatcher Certification Course within 30 days preceding the month the approval expires. For the purposes of this chapter, the 30-day time interval will be referred to as the renewal window.

1)    Deny Renewal Due to Documented Failure by the Course Operator to Continue to Meet the Requirements of Part 65. The FAA approving office will deny renewal of a course approval if the office determines, through documented evidence, that the course fails to adhere to the prohibitions of part 65 subpart A, or fails to continue to meet the requirements of part 65 subpart C and appendix A. When denying renewal, the approving office must first notify the course operator and provide an opportunity for the operator to take corrective action.
a)    Notify the Course Operator in Writing. Upon receipt of the course operator’s request and application for renewal, the office manager will respond by notifying the course operator in writing that the FAA is denying the request for renewal based on the documentary evidence showing that the course fails to meet the requirements of part 65 subpart C. The letter notifying the course operator must provide the details of the noncompliance such as specific issues and actions that were contrary to regulatory requirements. The letter must also provide the course operator with an opportunity to respond and take corrective action. In this case, any required corrective action by the course operator must be completed and found to be acceptable by the approving office before the course expires. Based on the 30-day renewal window, the time afforded to the course operator to take corrective action should be 10 calendar-days. The intent of the 10 calendar-day corrective action period is to provide the course operator with adequate time for correction, while providing the DCPM with sufficient time to follow up and verify that the course operator completed the required corrective action before approval expires. See Figure 3-263, Example Letter Denying Renewal.
b)    Corrections Made Within Renewal Window. If the course operator makes the necessary corrections to the satisfaction of the approving office within the renewal window, and the office manager determines it’s warranted, the office manager will renew the course approval prior to its expiration.
c)    Failure to Make Corrections. If the course operator fails to make the necessary corrections to the satisfaction of the approving office, the office manager will allow the approval to expire. It’s important to note that once FAA approval expires, it cannot be renewed. A course operator whose FAA approval to conduct a course has expired must cease conducting the course and reapply for approval in accordance with § 65.63(a). This includes submitting an entirely new application.
2)    Reject Incomplete or Unacceptable Application for Renewal. If an application for renewal is incomplete or obviously unacceptable, the approving office manager will immediately notify the course operator in writing of the unacceptable submission, and reject it by returning it to the applicant with a written explanation of the deficiencies before conducting any further review or evaluation. The letter rejecting the application should include an invitation to resubmit a corrected application. Based on the 30-day renewal window, the time afforded to the course operator to make the necessary corrections should be 10 calendar-days. This time period should be sufficient to enable the course operator to make the necessary corrections to the application while providing the DCPM with enough time to thoroughly review the corrected application and determine whether or not it is acceptable, before approval expires.
a)    If the course operator makes the necessary corrections within the renewal window and the DCPM is able to determine that the application is acceptable, the office may renew FAA approval to conduct the course.
b)    If the course operator fails to make the necessary corrections to the satisfaction of the DCPM, prior to last day of the 24th month from the month the approval was issued, FAA approval of the course will expire in accordance with § 65.63(b)(1). Once FAA approval expires, it cannot be renewed. A course operator whose FAA approval to conduct a course has expired must cease conducting the course and reapply for approval in accordance with § 65.63(a). This includes submitting an entirely new application.
3)    PTRS and eVID. When denying renewal of a course approval, complete a PTRS and update eVID as follows:
a)    Complete a PTRS. The DCPM will complete PTRS activity code 1379 and provide the reason for not renewing the course in the comment section of the PTRS.
b)    Update eVID. The DCPM updates eVID in accordance with subparagraph 3-5028B, annotates the reason why the course is not being renewed, changes the status of the course from active (A) to inactive (I), and adjusts the validation date accordingly.

3-5043    REQUEST FOR CANCELLATION BY THE COURSE OPERATOR. A course operator may request cancellation of course approval by letter to the approving office manager. Upon receipt of the request by the course operator, the approving office will immediately cancel approval. Once FAA approval has been cancelled, the course operator must cease all course activity. The operator must also forward any records to the FAA as requested by the Administrator.

NOTE:  There are no PTRS activities required when an operator requests cancellation; however, the DCPM must update the course status in the eVID and reflect it as being inactive.

3-5044    WITHDRAW FAA APPROVAL. In accordance with § 65.63(c), failure by a course operator to continue to meet the requirements of part 65 subpart C for the approval or operation of an FAA-approved Aircraft Dispatcher Certification Course is grounds for withdrawal of approval of the course. In addition, actions by a course operator that are contrary to § 65.18 or § 65.20 are also grounds to withdraw approval. Withdrawing FAA approval is a serious matter and should not be taken lightly. The approving office must act in accordance with the Flight Standard Service’s Compliance Philosophy (see Volume 14, Chapter 1). Do not take actions to withdraw approval unless:

    There is sufficient documentary evidence of failure by the course operator to meet regulatory requirements;

    Attempts are made to resolve the issues; and

    The course operator is given notice and an opportunity to take corrective action.

A.    Document Negative Findings. When inspections reveal negative findings and/or noncompliance with Federal regulations, the DCPM must clearly document this in PTRS. The PTRS entries should be clear, concise, and factual. PTRS entries should provide as much detail as possible without conveying emotion or prejudice. Where regulatory noncompliance is concerned, the PTRS entries must include references to the appropriate regulation.

B.    Notify the Course Operator in Writing of Grounds for Withdrawal of FAA Approval. Inform the operator in writing of that grounds have been established for withdrawing FAA approval, and provide a detailed explanation of the negative findings and regulatory noncompliance. List any corrective actions that need to be taken.

C.    Provide an Opportunity for Correction. Provide the operator with an adequate amount of time to make the necessary corrections. The time allowed should be no less than 30 and no more than 45 calendar‑days, depending upon severity.

D.    Conduct Follow-Up Inspections. The DCPM will conduct follow-up inspections to determine if corrections have been made within the time specified and if they are satisfactory. If the course operator makes the appropriate corrections to the satisfaction of the DCPM, actions to withdraw approval should not be taken.

E.    Failure by the Operator to Correct and Return to Compliance. If the course operator fails to take the necessary corrective action to return to compliance with part 65, the approving office will begin the process of withdrawing FAA approval of the course. The process should typically include providing written notice of the FAA’s intent to withdraw approval and warning the operator that the course is under review for the purposes of making a final determination that approval is in fact warranted

1)    Send Written Notice to the Operator. The approving office will send a letter notifying the operator of the FAA’s intent to withdraw approval. The letter must include detailed information outlining the discrepancies leading to the determination that withdrawal is indicated. The letter must provide the operator with 30 calendar-days to complete all corrective action necessary to return to compliance. The letter must also provide the operator with an opportunity to discuss the matter in person or submit a written statement within 10 calendar‑days following receipt of the letter. An operator’s statement should contain all pertinent facts and any mitigating circumstances that the operator believes have a bearing on the matter. An example letter is depicted in Figure 3-264, Example Notice of Intent to Withdraw FAA Approval. The example is designed to represent the level of detail that should be included in a notice of this nature.
2)    Conduct Follow-Up Inspections. Unless the course operator has provided written information mitigating the issue, at the conclusion of the 30 calendar-days specified in the Notice of Intent to Withdraw FAA Approval conduct at least one follow-up inspection to verify all of the necessary corrective action has been satisfactorily completed by the operator.
3)    Make a Final Determination. After conducting follow-up inspections as necessary, the office will make a final determination on whether or not to withdraw approval of the course.
a)    Issues are Resolved. If the course operator satisfactorily completes corrective action to resolve discrepancies and prevent further occurrence, then the approving office may consider the issue to be resolved. However, the office should let the operator know that the course will continue to be under review. In this case, the office manager will send a letter conveying the decision to suspend proceedings to withdraw course approval and warn the operator that further occurrence of noncompliance could result in future withdrawal of FAA approval or the decision to not renew course approval. An example letter is depicted in Figure 3-265, Example Decision to Suspend Withdrawal Process.
b)    Issues are Not Resolved. If the course operator is unable, unwilling, or otherwise fails to take the required corrective action after being giving the opportunity to do so, the approving office will withdraw FAA approval of the course. In this case the office manager will send a letter informing the operator of the FAA’s final determination to withdraw approval. An example letter is depicted in Figure 3-266, Example Final Determination to Withdraw FAA Approval.
4)    PTRS Activity. There is no PTRS activity specific to FAA withdrawal of approval of an Aircraft Dispatcher Certification Course. Failure by the course operator to continue to meet the requirements of part 65 subpart C should have otherwise been documented by the DCPM in PTRS during oversight and surveillance activities, or in extreme cases, in PTRS activities associated with investigations.
5)    Update eVID. The DCPM will update the course status in the eVID and reflect it as being inactive. The DCPM will annotate that the course approval has been withdrawn in the comments/remarks section of the eVID.

3-5045    CHANGE OF OWNERSHIP, NAME, OR LOCATION.

A.    Change of Ownership. In accordance with § 65.63(f), if any change in ownership of an Aircraft Dispatcher Certification Course occurs, continued approval of the course is contingent upon the following:

1)     Within 10 days after the date that any change in ownership occurs, the course operator applies for an appropriate amendment to the original approval or renewal that was based on the previous owner; and
2)    There is no change in facilities, personnel, or content of the approved Aircraft Dispatcher Certification Course that is involved.
3)    A course operator seeking an amendment to the original approval or renewal of a course due to a change in ownership will make an application in writing to the approving office and provide the name, address, telephone number, and email address of the new owner of the course. The FAA will not grant an amendment to an existing course approval based on a change in ownership unless the course operator meets the requirements of subparagraphs 1) and 2) above and continues to meet all of the requirements of part 65 subpart C and appendix A.

B.    Change in Name or Location. In accordance with § 65.63(g), if an Aircraft Dispatcher Certification Course operator changes its name or location, continued FAA approval is contingent upon the course operator notifying the approving office in writing within 10 days after the date of the change. If the course operator moves the course to a location outside of the approving office’s area of responsibility, the approving office manager must consider whether the new location, and its geographic proximity to the approving office, would continue to allow the DCPM to manage the course and maintain adequate oversight through surveillance. If the office manager determines that the change in the location of the course could have a negative impact on the DCPM’s ability to manage the course, the manager has the option of transferring the course approval and all oversight responsibility for the course to another Flight Standards office that has an ASI-AD who is able to take over the duties as DCPM. The office managers from the transferring office (the losing office) and the receiving office (gaining office) should work directly to coordinate and complete the transfer. (See Volume 3, Chapter 63, Section 2 for more information on transferring a course approval.)

3-5046    CONDUCT SURVEILLANCE OF AN AIRCRAFT DISPATCHER CERTIFICATION COURSE.

A.    Required Onsite Surveillance of a Course—PTRS Activity Code 1667 Required Inspection Item (R-item). In accordance with the current edition FAA Order of 1800.56, National Flight Standards Work Program Guidelines, the approving office manager will ensure the DCPM conducts at least one onsite inspection annually of an Aircraft Dispatcher Certification Course as it is being administered to actual students.

B.    Planned Onsite Surveillance of a Course—PTRS Activity Code 1667 Planned Inspection Item (P‑item). A planned onsite inspection of an Aircraft Dispatcher Certification Course as it’s being administered may be done in addition to the required inspection at any time the DCPM determines it is appropriate and in accordance with the guidance related to special emphasis items, which is located in subparagraph 3-5046F. DCPMs and ASI-ADs who are conducting surveillance on behalf of a DCPM will use PTRS activity code 1667 for all onsite surveillance, whether it is a required or planned inspection.

C.    Conduct an Onsite Inspection While the Course is Being Administered.

1)    Preparation for the Inspection. Prior to conducting an onsite inspection of an Aircraft Dispatcher Certification Course as it’s being administered live to students, review the FAA-approved TCO, and verify that it meets the requirements of § 65.61 and contains all of the areas of knowledge items listed in part 65 appendix A.
2)    Onsite Protocol. When observing an Aircraft Dispatcher Certification Course in progress, ASIs should act in a professional manner at all times, and avoid making interruptions during the conduct of the course. ASIs should hold off making comments until the end of the class or during a planned break. If an ASI observes an egregious error by an instructor, the ASI will request the instructor take a break and discuss the error outside of the classroom. ASI activities and actions should not disrupt or negatively impact the classroom environment.
3)    Evaluate the Courseware. Evaluate the overall quality of the courseware, such as presentations and handouts. Focus on the following:

    The courseware is consistent with the FAA-approved TCO and the course operator’s courseware manual.

    The courseware has sufficient detail to ensure that students comprehend the subject areas.

4)    Verify the Number of Instruction Hours. Compare the number of hours of instruction provided on each subject, topic, or subtopic observed to what has been approved in the TCO. Verify that the course operator provides the minimum amount of instruction required by § 65.61 and the course operator’s FAA‑approved TCO. At any time an ASI discovers a discrepancy where the number of course hours administered is less than the number of hours approved in the TCO for the corresponding subject, topic, or subtopic, the DCPM must inform the course operator of the error and require the operator to take corrective action by providing the amount of instruction necessary to equal the number of hours approved in the TCO, for each affected student. In addition, the DCPM will inform the operator that student records must not reflect the applicable subject, topic, or subtopic as being completed until the approved amount of instruction has been administered.
5)    Evaluate the Training Facilities. When conducting onsite surveillance of an Aircraft Dispatcher Certification Course in progress, evaluate the training facility to determine if it meets the requirements of § 65.65 and the standards set forth in this section and the current edition of AC 65-34. The training facility must be available for inspection by the Administrator. Whenever possible, conduct training facility inspections during normal operating hours. If conducting an inspection outside of operating hours, the DCPM must provide the course operator with prior notification to ensure somebody is available on the premises to provide access.
6)    Verify Instructor Requirements. Verify the following with respect to instructors:
a)    The student-to-instructor ratio does not exceed 25 to 1.
b)    At least one instructor holds an Aircraft Dispatcher Certificate and is available to coordinate all training course instruction.
c)    The instructor who teaches the Practical Dispatch Applications area of part 65 appendix A holds an Aircraft Dispatcher Certificate.
7)    Instructional Methods. Use the following guidelines to help determine if instructors are providing effective instruction.

    The instructor is familiar with the course operator’s policies and procedures and knows how to complete training forms.

    The instructor is knowledgeable in the specific area of instruction and is able to present the material in a factual, clear, logical, and organized manner.

    The instructor follows the applicable lesson plans, guides, or other training aids.

    The students in the class appear engaged and able to comprehend the lesson(s).

8)     Student Records. Whenever possible during an onsite inspection, review student records for compliance with § 65.70. Focus on the following when reviewing the records:
a)    Thoroughly review the records of those students to whom the course operator has provided credit based on previous experience or training. Verify that each of these records meets the documentation requirements set forth in § 65.61(d) and outlined in this section under subparagraph 3-5040A.
b)    When a course operator is approved to use D-CBT as a method of instruction, DCPMs will verify that there is an instructor documented for each topic administered via D-CBT.
c)    DCPMs who are also responsible for managing DADEs who test the course operator’s students should compare the DADE’s testing records with those of the course operator to verify accuracy.

D.    Separate Inspection Items and Additional PTRS Activity Numbers. In addition to the PTRS activity code 1667, the DCPM may conduct separate inspections of the items below at any time utilizing PTRS activity code 1692 (SURVL/MISC/APRVD TRNG COURSE (63, 65)).

1)    Training Facility Inspections. Use PTRS activity code 1692 to conduct additional surveillance of a course operator’s training facility.
2)    General Courseware Review. Use PTRS activity code 1692 to conduct surveillance of courseware review not associated with a course, revision, or renewal.
3)    Student Record Review. Use PTRS activity code 1692 to conduct additional surveillance of student records.
4)    Annual Report Review. Use PTRS activity code 1692 when reviewing the annual report submitted by the course operator in accordance with § 65.70.

E.    Inactive Course Operators. If a course operator remains inactive (has no students and conducts no classes) throughout a particular approval cycle, which is 24 months, the DCPM should conduct whatever inspections are necessary to ensure the course is maintaining compliance with the requirements of part 65 subpart C. DCPMs should pay particular attention to whether or not the course operator is continuing to maintain the approved training facilities, equipment, and course outline, as well as the personnel requirements of § 65.67. If a course operator fails to meet and maintain these requirements, it may be grounds to deny renewal of the course approval (see subparagraph 3-5042B).

F.    Special Emphasis—Increased Surveillance. As stated earlier in this section, the NPG mandates at least one direct observation of an Aircraft Dispatcher Certification Course as the course operator is administering it to students. However, increased surveillance may be required and/or recommended under any of the following conditions:

1)    Increased surveillance is required:
a)    During the first course administration following original approval, and
b)    When previous surveillance reveals negative findings.
2)    Increased surveillance is recommended:
a)    During the first year following original approval,
b)    After a significant revision of the TCO,
c)    After a revision to the list of qualified instructors, and
d)    When a course operator utilizes an instructor who is also a DADE that examines course graduates.

3-5047    FAA RECORDKEEPING.

A.    Case File.

1)    Content. Each case file for an FAA-approved Aircraft Dispatcher Certification Course must contain at least:

    A copy of the letter of original course approval,

    A copy of each letter renewing the course approval,

    A copy of each letter approving a course revision,

    Copies of all official correspondence with the course operator, and

    Copies of each annual report required by § 65.70(a).

2)    Retention and Disposition. The approving office of an Aircraft Dispatcher Certification Course will maintain a case file for each approved course. A case file for an approved Aircraft Dispatcher Certification Course must be retained while the course is active. The approving office may only destroy a case file 5 years after the course approval is withdrawn, expired, or cancelled. This time interval is in accordance the FAA’s Records Disposition Reference Table, section 8400, item number 2, Approved Schools. The table can be accessed at http://www.faa.gov/about/initiatives/records/policy/media/retention_schedule.pdf.

B.    TCO and Courseware. The approving office must retain a copy of the TCO and course manual, including the most current approved LEP. The FAA approving office will keep course operator proprietary information in a secure location that is only accessible by limited and appropriate FAA personnel. Both the TCO and course manual should be retained in hard copy format. However, it’s also acceptable for the course operator to provide electronic copies of the TCO and course manual. These electronic documents are subject to the standards for electronic manuals as outlined in the current edition of AC 120-78. In addition, the provision of electronic documents by the course operator must be mutually agreed upon by the approving office and the course operator. Any electronic document, such as the TCO LEP, that contains an indication of FAA approval must include that approval information when retained or provided in an electronic format.

C.    Inspection Activities. DCPMs and ASI-ADs acting on behalf of the DCPM will maintain records of inspection activities through PTRS entries into eFSAS. However, retention of PTRS activities that result in a DCPM or ASI-AD using a comment/opinion code such as “Information (I),” “Potential Problem (P),” or “Unacceptable (U)” should be retained in the course operator case file until such time as the file is destroyed.

3-5048    SAMPLE AND EXAMPLE LETTERS. The following figures contain example letters which are designed to provide a guideline for DCPMs and approving office managers.

A.    Figures 3-259 through 3-262. These figures contain generic sample letters which can be used as boilers plates to grant original approval, renew approval, approve a revision, or deny original approval.

B.    Figures 3-263 through 3-266. These figures contain examples that are designed to illustrate actions such as withdrawing approval or denying renewal. The figures are presented as fictitious letters which describe a set of circumstances that could lead to withdrawal of FAA approval, or denying renewal of FAA approval. The intent of these figures is to show the level of detail and documentation that would be necessary before an approving office determines that withdrawing approval or denying renewal is the appropriate course of action.

Figure 3-259.  Sample Original Approval Letter

[Date]

Certified-Return Receipt

[Name of Course Operator or Owner]

[Company]

[Address]

[City, State Zip]

Dear [Name of Course Operator or Owner]:

This letter and the attached approved List of Effective Pages constitute original Federal Aviation Administration (FAA) approval of the [insert name of course/company ] Aircraft Dispatcher Certification Course, in accordance with Title 14 of the Code of Federal Regulations (14 CFR) part 65 subpart C. This approval applies to the course being administered at the training facility located at [facility address, city, state zip]. [More than one training facility can be listed when appropriate.]

This approval is effective for 24 months and expires on [provide actual expiration date, based on the last day of the month in which the approval letter is dated], which is the last day of the 24th calendar-month following the date of this letter. Failure to continue to meet the requirements of part 65 subpart C for the approval or operation of an FAA-approved Aircraft Dispatcher Certification Course is grounds for withdrawal of FAA approval of this course.

In accordance with part 65, § 65.63(d), any requests for revision to the approved course outline, training facilities, and/or equipment must be made in writing to the manager of the XYZ Flight Standards Office. You may revise the list of instructors at any time without request for approval, provided the minimum requirements of § 65.67 are maintained and you notify the XYZ Flight Standards Office in writing.

In accordance with § 65.63(f), if a change of ownership occurs, within 10 days after the date of the change, you must apply for an amendment to this approval to reflect the change in ownership. If the change in ownership results in any change to facilities, personnel, or the course itself, you must apply for a new approval. Failure to act in accordance with these requirements will invalidate this approval.

In accordance with § 65.63(g), if you change the name or location of the course you must notify the XYZ Flight Standards Office in writing within 10 days after the date the change occurs, otherwise this approval will be terminated.

Should you desire to renew this course approval, you must make your request for renewal in writing to the XYZ Flight Standards Office within 30 days preceding the month this approval expires. Renewal of FAA approval of this course will be predicated on its continued compliance with part 65 subpart C and the continued ability to meet the requirement that at least 80 percent of the graduates from [name of course/company] who applied for the Aircraft Dispatcher Practical Test passed that test on their first attempt.

You must retain this approval letter until it expires, is withdrawn, or is otherwise cancelled or superseded. You must make this letter available to the Administrator upon request.

Please contact Inspector [inspector’s name], the Dispatch Course Program Manager, at [provide inspector’s telephone number and email address], if you have any questions or concerns.

Sincerely,

[Manager’s name]

Manager, XYZ Flight Standards Office

Figure 3-260.  Sample Course Approval Renewal Letter

[Date]

Certified-Return Receipt

[Name of Course Operator or Owner]

[Company]

[Address]

[City, State Zip]

Dear [Name of Course Operator or Owner]:

This letter and the attached approved List of Effective Pages constitute renewal of Federal Aviation Administration (FAA) approval of the [name of course/company] Aircraft Dispatcher Certification Course, in accordance with Title 14 of the Code of Federal Regulations (14 CFR) part 65 subpart C. This approval applies to the course being administered at the training facility located at [facility address, city, state zip]. [More than one training facility can be listed when appropriate.]

This approval is effective for 24 months and expires on [provide actual expiration date, based on the last day of the month in which the approval letter is dated], which is the last day of the 24th calendar-month following the date of this letter. Failure to continue to meet the requirements of part 65 subpart C for the approval or operation of an FAA-approved Aircraft Dispatcher Certification Course is grounds for withdrawal of approval of this course.

In accordance with part 65, § 65.63(f), if a change of ownership occurs, within 10 days after the date of the change, you must apply for an amendment to this approval to reflect the change in ownership. If the change in ownership results in any change to facilities, personnel, or the course itself, you must apply for a new approval. Failure to act in accordance with these requirements will invalidate this approval.

In accordance with § 65.63(g), if you change the name or location of the course you must notify the XYZ Flight Standards Office in writing within 10 days after the date the change occurs, otherwise this approval will be terminated.

Should you desire to renew this course approval, you must make your request for renewal in writing to the XYZ Flight Standards Office within 30 days preceding the month this approval expires. Renewal of FAA approval of this course will be predicated on its continued compliance with part 65 subpart C and the continued ability to meet the requirement that at least 80 percent of the graduates from [name of course/company] who applied for the Aircraft Dispatcher Practical Test passed that test on their first attempt.

You must retain this approval letter until it expires, is withdrawn, or is otherwise cancelled or superseded. You must make this letter available to the Administrator upon request.

Please contact Inspector [inspector’s name], the Dispatch Course Program Manager, at [provide inspector’s telephone number and email address], if you have any questions or concerns.

Sincerely,

[Manager’s name]

Manager, XYZ Flight Standards Office

Figure 3-261.  Sample Course Revision Approval Letter

[Date]

Certified-Return Receipt

[Name of Course Operator or Owner]

[Company]

[Address]

[City, State Zip]

Dear [Name of Course Operator or Owner]:

This letter and the attached approved List of Effective Pages constitute Federal Aviation Administration (FAA) approval of revision number [insert revision number] to the [name of course/company] Aircraft Dispatcher Certification Course, in accordance with Title 14 of the Code of Federal Regulations (14 CFR) part 65 subpart C.

This letter is an addendum to your current course approval and must be retained as part of that approval until such time as it is superseded by another revision, FAA approval of the course is renewed, the course approval expires, or is otherwise withdrawn or cancelled. You must make this letter available to the Administrator upon request.

Continuing approval of this course revision will be granted through the normal process of renewing FAA approval of the overall course.

Please contact Inspector [inspector’s name], the Dispatch Course Program Manager, at [provide inspector’s telephone number and email address], if you have any questions or concerns.

Sincerely,

[Manager’s name]

Manager, XYZ Flight Standards Office

Figure 3-262.  Sample Letter Denying Original Approval

[Date]

Certified-Return Receipt

[Name of Course Operator or Owner]

[Address]

[City, State Zip]

Dear [Name of Course Operator or Owner]:

This letter is to inform you that the XYZ Flight Standards Office has reviewed your application for original approval to conduct an Aircraft Dispatcher Certification Course, in accordance with Title 14 of the Code of Federal Regulations (14 CFR) part 65 subpart C.

After reviewing your application, we have determined that we are unable to grant you approval to conduct the course, due to the following deficiencies:

    The proposed training facility does not provide adequate space or temperature control in accordance with the requirements of § 65.65.

    The personnel presented in your application do not meet the requirements of § 65.67.

    Your application does not contain a description of how you intend to comply with the requirements of § 65.70.

Should you desire to reapply to this office for approval to conduct an Aircraft Dispatcher Certification Course, you must correct the deficiencies outlined in this letter.

Sincerely,

[Manager’s name]

Manager, XYZ Flight Standards Office

Figure 3-263.  Example Letter Denying Renewal

April 05, 2017

Certified-Return Receipt

Mr. Joe Operator

10 Busy Street

Anytown, US 12345

Dear Mr. Operator:

This letter is to inform you that the XYZ Flight Standards Office is denying your request and application for renewal of the ABC Aircraft Dispatcher Certification Course, due to its failure to meet the requirements set forth in Title 14 of the Code of Federal Regulations (14 CFR) part 65 subpart C. In accordance with part 65, § 65.63(c), continuing to meet the requirements of part 65 subpart C is a condition for renewal.

Specifically, for the past two consecutive years you have failed to transmit the student records required by § 65.70 to the XYZ Flight Standards Office within the time specified by regulation. The regulation requires the records to be transmitted by a course operator not later than January 31 of each year. The Dispatch Course Program Manager (DCPM) made several requests to you for these records, both verbally and in writing. In each case, it took several attempts before you eventually transmitted the records approximately two months late.

The first set of records, which you submitted on March 24, 2016, was incomplete and lacked the required chronological log of instructors for 7 out of 10 of the students who graduated. The second set of records, which you submitted on April 01, 2017, revealed that the course failed to maintain the minimum passing requirements set forth in § 65.63(c)(1), which requires at least 80 percent of the graduates from an Aircraft Dispatcher Certification Course to have passed the Aircraft Dispatcher Practical Test on their first attempt.

At the first occurrence of your failure to transmit the student records in accordance with the required due date, you were provided with written notification via letter dated March 31, 2016. The letter provided the details of the regulatory noncompliance and warned you that failure to meet the requirements of part 65 subpart C could result in denial by the Federal Aviation Administration (FAA) to renew your course approval. We provided you the opportunity to continue the course with the expectation of your return to compliance. However, as of this date the ABC Aircraft Dispatcher Certification Course still fails to comply with the regulatory requirements for student records and has failed to maintain the minimum percentage of graduates passing the Aircraft Dispatcher Practical Test on their first attempt.

We are providing you with an opportunity to discuss this matter in person or to submit a written statement. Accordingly, you have 10 calendar-days following receipt of this letter to submit information or your views regarding this denial. If submitting a statement, it should contain all pertinent facts and any mitigating circumstances you believe may have a bearing on this matter.

If you elect to discuss the matter in person, please contact the DCPM to make an appointment. If submitting a written statement, please address it to the manager of the XYZ Flight Standards Office. If we do not hear from you within the specified 10 calendar-days, the current course approval will expire on April 30, 2017 and will not be renewed.

Sincerely,

[Manager]

XYZ Flight Standards Office

Figure 3-264.  Example Notice of Intent to Withdraw FAA Approval

April 25, 2017

Certified-Return Receipt

Mr. Joe Operator

10 Busy Street

Anytown, US 12345

Dear Mr. Operator:

This letter serves as notice that XYZ Flight Standards Office intends to withdraw Federal Aviation Administration (FAA) approval of the ABC Aircraft Dispatcher Certification Course. Our intended withdrawal is based on the failure by the course to continue to meet the requirements set forth in Title 14 of the Code of Federal Regulations (14 CFR) part 65 subpart C. Withdrawal on these grounds is in accordance with part 65, § 65.63(e).

During recent inspections of the ABC Aircraft Dispatcher Certification Course, the XYZ Flight Standards Office discovered deficiencies and apparent noncompliance with the requirements of part 65 subpart C. Specific issues are outlined below.

1. On March 7, 2017, the Dispatch Course Program Manager (DCPM) conducted an inspection at the ABC Aircraft Dispatcher Certification Course training facility, located at 10 Busy Street, Anytown, US 12345. During the inspection, the DCPM noted that the facility did not meet the requirements of § 65.65. In particular the following discrepancies were noted:

    Inadequate Temperature Control. The ambient temperature of the classroom in which the course was being administered was uncomfortably warm. The thermostat, located in the rear of the classroom, displayed a room temperature of 84 degrees Fahrenheit, which is beyond the recommended temperatures for the workplace established in the Occupational Safety and Health Act of 1970 (OSH Act). These recommended temperatures are typically within the range of 68 to 76 degrees Fahrenheit.

    Inadequate Ventilation. The ventilation system in the classroom did not appear to be working. There was no air circulating and the room smelled of mold. The design of the building in which the training facility is located prevents the windows from being opened.

    Students Appeared Distracted. The students appeared to be warm and were seen fanning themselves with paper. One student complained of a headache and left the room. In addition, the ambient noise coming from the adjacent classroom room made it necessary for the instructor to raise his voice to be heard by the students. Several students asked the instructor to repeat himself.

The DCPM brought these discrepancies to your attention during the inspection. At that time, you stated that you would correct these issues within two weeks.

On March 8, 2017, the DCPM sent you a letter documenting these deficiencies, as well as your statement that you would correct them within two weeks. The letter also provided you with advanced notice of a follow-up inspection of the training facility sometime after the two week period you specified.

2. On March 29, 2017, the DCPM conducted a follow up at the ABC Aircraft Dispatcher Certification Course training facility. The inspection revealed that no corrective action had been taken. The training facility classroom was still uncomfortably warm. The thermostat displayed a room temperature of 85 degrees Fahrenheit. The smell of mold had not abated and there was no air circulating. The sound of a loud video coming from an adjacent classroom made it necessary for the instructor in your classroom to raise his voice and, at times, repeat himself.

3. During that same inspection on March 29, 2017, the DCPM observed an unqualified instructor teaching the Practical Dispatch Applications area of instruction, which is required by part 65 appendix A, section VIII. The instructor did not hold an Aircraft Dispatcher Certificate as required by § 65.67(b). The DCPM brought this to your immediate attention and advised you that any training provided by an unqualified instructor in the area of Practical Dispatch Applications would have to be re-administered to all affected students by an instructor who holds a valid Aircraft Dispatcher Certificate.

On April 3, 2017, the DCPM sent you another letter which documented the circumstances of the follow-up inspection conducted on March 29, 2017. The letter outlined the issue of an unqualified instructor and your continued failure to make the necessary corrections to the discrepancies regarding the training facility classroom. The letter conveyed the expectation that, within 14 calendar-days, all affected students would receive instruction by an appropriately qualified instructor and all discrepancies regarding your training facility would be corrected. The letter advised you that the DCPM would be following up with another inspection to confirm all of this had been accomplished satisfactorily.

4. On April 21, 2017, the DCPM conducted another follow-up inspection of the ABC Aircraft Dispatcher Certification Course training facility. The inspection revealed that some corrective action regarding the classroom appeared to have been taken, but that it was not satisfactory. The issue with air circulation appeared to be corrected; however, the temperature in the classroom was still warm. The thermostat read 80 degrees Fahrenheit. The smell of mold appeared to worsen with the circulating air, and no measures had been taken to soundproof the room against the noise in the adjacent classroom.

5. Also during the April 21 follow-up, the DCPM conducted a review of the student records required by § 65.70. The review revealed no evidence that any of the students who had received instruction from the unqualified instructor, as outlined in item number 3 of this letter, had received re-instruction in the area of Practical Dispatch Applications, by an appropriately qualified instructor. In addition, the review revealed five students whose records did not contain a chronological log of all instructors and the subjects covered, which is a requirement of § 65.67(a). The DCPM discussed the training records with you for the purposes of confirming whether or not students had received instruction from an appropriately qualified instructor. At that time, you advised the DCPM that you were unable to find an instructor and that you had no prospective candidates.

Based on the discrepancies noted in items 1 through 5 above, this letter serves as notice that the ABC Aircraft Dispatcher Certification Course is under review by the XYZ Flight Standards Office for the purpose of making a final determination as to whether or not to withdraw FAA approval. Prior to making our final determination, you will be afforded the opportunity to communicate with us regarding this matter and to complete corrective actions.

You have 30 calendar-days from receipt of this letter to complete corrective actions to resolve the discrepancies noted in this letter, and prevent further recurrence. In addition, we are offering you an opportunity to discuss this matter in person or submit a written statement within 10 calendar-days from receipt of this letter. If submitting a statement, it should contain all pertinent facts and any mitigating circumstances you believe may have a bearing on this matter.

At the conclusion of the 30 calendar-day time period we have provided for you to make the necessary corrections, the XYZ Flight Standards Office will conduct follow-up inspections to determine if the corrective actions have been completed satisfactorily. We will take into consideration any mitigating information provided by you, prior to making a final determination.

If corrective actions are not satisfactorily completed and this situation is not otherwise resolved by you, the XYZ Flight Standards Office will withdraw approval of the ABC Aircraft Dispatcher Certification Course. We will make a final determination of whether or not to withdraw approval within 10 calendar-days after completing our follow-up inspections. If so determined, withdrawal of our approval would be effective immediately upon your receipt of our final determination.

Sincerely,

[Manager’s name]

Manager, XYZ Flight Standards Office

Figure 3-265.  Example Decision to Suspend Withdrawal Process

June 5, 2017

Certified-Return Receipt

Mr. Joe Operator

10 Busy Street

Anytown, US 12345

Dear Mr. Operator;

This letter is to inform you that the XYZ Flight Standard Office has determined that withdrawing Federal Aviation Administration (FAA) approval of the ABC Aircraft Dispatcher course is not warranted at this time. The basis of our decision is outlined below.

In a letter dated April 25, 2017, you were informed of our intent to withdraw FAA approval of the ABC Aircraft Dispatcher Certification Course based on failure to meet the requirements set forth in Title 14 of the Code of Federal Regulations (14 CFR) part 65 subpart C. The letter outlined discrepancies that were found during inspections conducted by this office during the months of March and April of 2017. The letter provided you with 30 calendar‑days from receipt to complete corrective actions to resolve the discrepancies and prevent further recurrence. In addition, the letter offered you the opportunity to discuss this matter in person or submit a written statement within 10 calendar-days.

On May 1, 2017, you met with me and the Dispatch Course Program Manager (DCPM) to discuss this issue and to provide your written statement in person. During our conversation, you explained the circumstances and events leading to the regulatory noncompliance documented by this office. The written statement you provided outlined mitigating circumstances and conveyed your commitment that all necessary corrective action would be completed in the time specified and that you would not hold another class until this was accomplished. In your statement, you also committed to preventing further noncompliance.

On May 30, 2017, the DCPM along with a supervisory inspector from this office conducted follow-up inspections of the ABC Aircraft Dispatcher Certification Course training facility, student records, and list of instructors. These were the items that you were expected to correct. The follow-up inspections revealed that you had satisfactorily corrected all of the deficiencies previously noted.

Based on the corrective actions you have taken, and your written commitment to prevent further recurrence, the XYZ Flight Standards Office has determined not to withdraw approval of the ABC Aircraft Dispatcher Certification Course at this time. Please be advised that the course will remain under review and you are reminded that further occurrence of noncompliance could result in future withdrawal of FAA approval or the determination by this office not to renew course approval.

Sincerely,

[Manager’s name]

Manager, XYZ Flight Standards Office

Figure 3-266.  Example Final Determination to Withdraw FAA Approval

June 2, 2017

Certified-Return Receipt

Mr. Joe Operator

10 Busy Street

Anytown, US 12345

Dear Mr. Operator:

This letter is to inform you that the XYZ Flight Standard Office has made a final determination to withdraw Federal Aviation Administration (FAA) approval of the ABC Aircraft Dispatcher Certification Course, in accordance with Title 14 of the Code of Federal Regulations (14 CFR) part 65, § 65.63(e). During multiple inspections, we have found that the course does not meet the approval or operational requirements of part 65 subpart C. Attempts to rectify the situation have been unsuccessful. The basis of our decision is outlined below.

In a letter dated April 25, 2017, this office informed you of our intent to withdraw FAA approval of the ABC Aircraft Dispatcher Certification Course based on continued failure to meet the requirements set forth in part 65 subpart C. The letter outlined discrepancies that were found during inspections conducted by this office during the months of March and April of 2017. The letter provided you with 30 calendar-days from receipt to complete corrective action to resolve the discrepancies and prevent further recurrence. In addition, the letter offered you the opportunity to discuss this matter in person or submit a written statement within 10 calendar-days.

On May 4, 2017, you contacted me via telephone. During our telephone conversation you generally disputed the findings related to the ABC Aircraft Dispatcher Certification Course training facility. You stated that you did not agree that the air temperature or quality in the classroom was an issue and that noise from the adjacent classroom could not be avoided. You conveyed an overall unwillingness to further discuss the matter of the classroom or to take further corrective action. With respect to the issues related to the unqualified instructor and student records, you stated that you had yet to find a qualified instructor and that you were not pursuing one at the moment because the affected students had withdrawn from the course.

On May 26, 2017, the Dispatch Course Program Manager (DCPM), together with a supervisory inspector from this office, conducted follow-up inspections of the ABC Aircraft Dispatcher Certification Course training facility, student records, and list of instructors. The inspections revealed that no corrections had been made to the discrepancies outlined in our letter dated April 25, 2017.

Your failure to make the necessary corrections to maintain compliance with the requirements of part 65 subpart C has led to the final determination by this office that withdrawal of FAA approval of the ABC Aircraft Dispatcher Certification Course is both warranted and in the public interest.

Pursuant to § 65.63(e), FAA approval of the ABC Aircraft Dispatcher Certification Course is hereby withdrawn with immediate effect. Upon receipt of this letter, you must cease operation of this course.

If you wish to appeal this decision, you must make the request in writing within 14 calendar-days of receipt of this letter. Your request for appeal must be addressed to: Manager, Air Transportation Division, AFS-200, Federal Aviation Administration, 800 Independence Avenue, SW, Washington, DC 20591, for reconsideration. AFS‑200 will make the final decision on your appeal request.

Sincerely,

[Manager’s name]

Manager, XYZ Flight Standards Office

Indicates new/changed information.

Figure 3-267.  Aircraft Dispatcher Certifications Course Job Aid

JOB AID

AIRCRAFT DISPATCHER CERTIFICATION COURSE APPROVAL

14 CFR Part 65 Subpart C and Appendix A

Order 8900.1, Volume 3, Chapter 63, Section 3

PHASE

SUBJECT

Reference

YES

NO

Remarks

I

 

 

 

APPLICATION

65.63

 

 

 

 

A

 

 

Application for original approval of an Aircraft Dispatcher Certification Course or the renewal of approval of an Aircraft Dispatcher Certification Course under this part must be:

65.63(a)

 

 

 

 

 

1

 

Made in writing to the Administrator.

65.63(a)(1)

 

 

 

 

 

2

 

Accompanied by two copies of the course outline required under § 65.61(b) of this part, for which approval is sought.

65.63(a)(2)

 

 

 

 

 

3

 

Accompanied by a description of the equipment and facilities to be used.

65.63(a)(3)

 

 

 

 

 

4

 

Accompanied by a list of the instructors and their qualifications.

65.63(a)(4)

 

 

 

 

 

5

 

Includes the items listed in the current edition of AC 65‑34.

AC 65-34, paragraph 13

 

 

 

 

B

 

 

COURSE CONTENTS

65.61

 

 

 

 

 

1

 

The course must provide instruction in the areas of knowledge and topics listed in part 65 appendix A.

65.61(a)(1)

 

 

 

 

 

2

 

The course must provide a minimum of 200 hours of instruction.

65.61(a)(2)

 

 

 

 

 

3

 

The training course outline (TCO) must contain the major topics and subtopics to be covered and the number of hours proposed for each.

65.61(b)

 

 

 

 

 

4

 

If subjects not required by part 65 appendix A are included in the TCO, the proposed hours for those subjects must be in addition to the minimum 200 course hours.

65.61(c)

 

 

 

 

 

5

 

If the course operator allows credit for previous experience or training, the TCO contains the maximum allowable credit for each topic and subtopic.

65.61(b)

 

 

 

 

C

 

 

TRAINING FACILITIES

65.65

 

 

 

 

 

1

 

Facilities, equipment, and materials must provide each student the theoretical and practical aspects of aircraft dispatching.

65.65

 

 

 

 

 

2

 

Each room, training booth, or other space used for instructional purposes must be temperature controlled, lighted, and ventilated to conform to local building, sanitation, and health codes.

65.65

 

 

 

 

 

3

 

Facility must be located so that the students in that facility are not distracted.

65.65

 

 

 

 

D

 

 

PERSONNEL

65.67

 

 

 

 

 

1

 

The course operator must have adequate personnel.

65.67(a)(1)

 

 

 

 

 

2

 

One instructor must hold an Aircraft Dispatcher Certificate and be available to coordinate all training course instruction.

65.67(a)(1)

 

 

 

 

 

3

 

The course operator must not exceed a ratio of 25 students for 1 instructor.

65.67(a)(2)

 

 

 

 

 

4

 

The instructor who teaches the Practical Dispatch Applications area of the part 65 appendix A course must hold an Aircraft Dispatcher Certificate.

65.67(b)

 

 

 

 

E

 

 

RECORDS

65.70

 

 

 

 

 

1

 

Records for each student, including a chronological log of all instructors, subjects covered, and course examinations and results, must be maintained for at least 3 years after graduation.

65.70(a)

 

 

 

 

 

2

 

The course operator must prepare for its records, and transmit to the Administrator no later than January 31 of each year, a report containing the following information for the previous year:

65.70(a)

 

 

 

 

 

 

a

The names of all students who graduated, together with the results of their Aircraft Dispatcher Certification Courses.

65.70

 

 

 

 

 

 

b

The names of all the students who failed or withdrew, together with the results of their Aircraft Dispatcher Certification Courses or the reasons for their withdrawal.

65.70

 

 

 

 

 

3

 

The course operator must provide each student who successfully completes the course with a written statement of graduation, which is valid for 90 days.

65.70

 

 

 

 

 

4

 

The course must contain criteria for determining a student’s continued proficiency, when revalidating a graduation statement for an additional 90 days.

65.70

 

 

 

II

 

 

 

APPROVAL

65.63

 

 

 

 

A

 

 

Letter of Approval issued.

 

 

 

 

 

 

1

 

Approval valid for 24 months.

65.63(b)(1)

 

 

 

III

 

 

 

RENEWAL

65.63

 

 

 

 

A

 

 

Application for renewal of approval must be made within 30 days preceding the month the approval expires, provided the course operator meets (both) the following requirements:

65.63(c)

 

 

 

 

 

1

 

At least 80 percent of the graduates from the certification course who applied for the practical test required by § 65.59 passed the practical test on their first attempt.

65.63(c)(1)

 

 

 

 

 

2

 

The Aircraft Dispatcher Certification Course continues to meet the requirements of part 65 subpart C and appendix A. All of the requirements for course approval must be met.

65.63(c)(2)

 

 

 

IV

 

 

 

COURSE REVISION

65.63(d)

 

 

 

 

A

 

 

Requests for approval of a revision of a course outline, facilities, or equipment must be in accordance with the application requirements contained in part 65 subpart C.

65.63(d)

 

 

 

 

B

 

 

The list of instructors may be revised at any time without request for approval, provided the minimum requirements of § 65.67 are maintained, and the Administrator is notified in writing.

65.63(d)

 

 

 

VI

 

 

 

CHANGE OF ADDRESS OR LOCATION

65.63

 

 

 

 

A

 

 

If submitted within 10 days of the change, approval is continued. Otherwise approval is withdrawn.

65.63(g)

 

 

 

VII

 

 

 

CHANGE OF OWNERSHIP

65.63

 

 

 

 

A

 

 

If submitted within 10 days after the date that any change in ownership of the course occurs, approval is continued provided (otherwise approval is withdrawn):

65.63(f)

 

 

 

 

 

1

 

Application is made for an appropriate amendment to the approval; and

65.63(f)(1)

 

 

 

 

 

2

 

No change in the facilities, personnel, or approved Aircraft Dispatcher Certification Course is involved.

65.63(f)(2)

 

 

 

VIII

 

 

 

WITHDRAWAL OR CANCELLATION OF APPROVAL

65.63

 

 

 

 

A

 

 

Approval of an FAA-approved Aircraft Dispatcher Certification Course may be withdrawn or cancelled:

65.63(e)

 

 

 

 

 

1

 

Voluntary cancellation (not for cause). If the operator requests cancellation of the course approval, the operator must forward any records requested by the Administrator.

65.63(e)

 

 

 

 

 

2

 

Withdrawal due to failure to continue to meet the requirements (for cause). The procedures for withdrawing FAA approval as outlined in FAA Order 8900.1, Volume 3, Chapter 63, Section 3 have been followed.

65.63(e) and Order 8900.1, Volume 3, Chapter 63, Section 3, paragraph 3‑5044

 

 

 

IX

CHRONOLOGY / SUSPENSES
(Notes on Separate Sheets)

Application Received:

Application Reviewed:

Preapproval Meetings:

Application Resubmitted:

Facilities Inspection:

Instructor Qualifications Reviewed:

Approval Granted:

Approval Letter:

Renewals:

Course Changes:

Course Changes:

Course Changes:

Other (Change of address, location, ownership):

Withdrawal or Cancellation of Approval:

RESERVED. Paragraphs 3-5049 through 3-5061.