3/22/17

 

8900.1 CHG 479

VOLUME 10  SAFETY ASSURANCE SYSTEM POLICY AND PROCEDURES

CHAPTER 1  GENERAL

Section 4  Safety Assurance System: Acronyms, Abbreviations, Terms, and Definitions

10-1-4-1    GENERAL.

A.    Purpose. This section provides a list of Safety Assurance System (SAS) acronyms, abbreviations, terms, and definitions.

B.    Scope. This section provides an overview of the SAS acronyms and abbreviations in Table 10-1-4A, Acronyms and Abbreviations, and terms and definitions in Table 10-1-4B, Terms and Definitions.

Table 10-1-4A.  Acronyms and Abbreviations

Acronym/Abbreviation

Description

AAA

Analysis, Assessment, and Action

AC

Advisory Circular

ACCD

Aircraft Configuration Control Document

ADG

Office of Hazardous Materials Safety

AFS

Flight Standards Service

AIPO

Analysis and Information Program Office

AITT

Action Item Tracking Tool

AQP

Advanced Qualification Program

ASA

Aviation Safety Assistant

ASAP

Aviation Safety Action Program

ASI

Aviation Safety Inspector

ASI-AD

Aviation Safety Inspector–Aircraft Dispatcher

ASI-CS

Aviation Safety Inspector–Cabin Safety

AST

Aviation Safety Technician

ATS

Air Transportation Supervisor

AUG

Automation User Guide

AW

Airworthiness (Avionics/Maintenance)

CAP

Comprehensive Assessment Plan

CASS

Continuing Analysis and Surveillance System

CAST

Commercial Aviation Safety Team

C DCT

Custom Data Collection Tool

CFR

Code of Federal Regulations

CHAT

Certificate Holder Assessment Tool

CHDO

Certificate‑Holding District Office

CHEP

Certificate Holder Evaluation Process

CHOP

Certificate Holder Operating Profile

CIPO

Continual Improvement Program Office

COS

Continued Operational Safety

CPD

Certification Process Document

CPM

Certification Project Manager

CPT

Certification Project Team

CSOP

Certification Service Oversight Process

CTL

Certification Team Leader

DA

Design Assessment

DCT

Data Collection Tool

DEPM

Data Evaluation Program Manager

DOR

Dynamic Observation Report

DQG

Data Quality Guidelines

DQR

Data Quality Reviewer

EASA

European Aviation Safety Agency

EDA

Element Design Assessment

ED DCT

Element Design Data Collection Tool

EFIS

Electronic Flight Information System

EMP

Essential Maintenance Provider

EPA

Element Performance Assessment

EP DCT

Element Performance Data Collection Tool

ETOPS

Extended Operations

eVID

Enhanced Vital Information Database

FAA

Federal Aviation Administration

FLM

Frontline Manager

FO

Field Office

FOIA

Freedom of Information Act

FOQA

Flight Operations Quality Assurance

FSDO

Flight Standards District Office

FSNFO

Flight Standards National Field Office

GEO ADD

Geographic Airport Data Display

HAA

Helicopter Air Ambulance

Hazmat

Hazardous Materials

HMDM

Hazardous Materials Division Manager

HM FLM

Hazardous Materials Frontline Manager

HMFO

Hazardous Materials Field Office

HMSP

Hazardous Materials Safety Program

HSI

Hazardous Materials Safety Inspector

ICAO

International Civil Aviation Organization

IEP

Internal Evaluation Program

ILT

Instructor-Led Training

IWP

Individual Work Plan

LOPA

List of Passenger Accommodations

MCPD

Major Change Process Document

MIP

Maintenance Implementation Procedures

MLF

Master List of Functions

NIIM

National Inspection and Investigations Manual

NSA

National Safety Analysis

OM

Office Manager

OpSpecs

Operations Specifications

ORA

Operations Research Analyst

PA

Performance Assessment

PHI

Principal Hazardous Materials Inspector

PI

Principal Inspector

POC

Point of Contact

PTRS

Program Tracking and Reporting Subsystem

RC

Regional Coordinator

RDL

Required Document List

RFSD

Regional Flight Standards Division

RI

Random Inspection

RM

Risk Management

RMP

Risk Management Process

RNA

Resources Not Available

RTR

Returns the Request

RWL

Resource Work List

SA

Safety Assurance

SAFE

SAS Assistance, Feedback, or Enhancement

SAS

Safety Assurance System

SASO

System Approach for Safety Oversight

SAT

System Analysis Team

SDR

Service Difficulty Report

SME

Subject Matter Expert

SMS

Safety Management System

SPA

System or Subsystem Performance Assessment

SPAS

Safety Performance Analysis System

SP DCT

System/Subsystem Performance Data Collection Tool

SRG

SAS Resource Guide

SRM

Safety Risk Management

SRR

Specific Regulatory Requirement

TC

Team Coordinator

TL

Team Leader

U.S.C.

United States Code

VDRP

Voluntary Disclosure Reporting Program

WBT

Web-based Training

Table 10-1-4B.  Terms and Definitions

Indicates new/changed information.

Term

Definition

Acceptable Risk

Level of risk that is allowed to persist after controls are applied. Risk is acceptable when further efforts to reduce it would degrade the probability of success of the operation.

Action Item Tracking Tool (AITT)

The AITT is a repository that provides access/manages functionality on all the action items created for any given certificate holder. The AITT includes action items created from various modules in Safety Assurance System (SAS) automation, such as Analysis, Assessment, and Action (AAA), Certificate Holder Assessment Tool (CHAT), Data Collection, and the AITT itself. The AITT does not replace documentation requirements specified in other guidance.

Applicant

An individual, group, or organization seeking new operating authority.

Assessment (in relation to Performance Assessment (PA) or Design Assessment (DA))

An item that the principal inspector (PI)/certification project manager (CPM) schedules or plans on the Comprehensive Assessment Plan (CAP). An assessment is created to evaluate the certificate holder’s or applicant’s process and procedures. Assessments include System/Subsystem Performance Data Collection Tools (SP DCT), Element Performance Data Collection Tools (EP DCT), Element Design Data Collection Tools (ED DCT), Custom Data Collection Tools (C DCT), random inspections (RI) (Ramp), and En Route inspections.

Authoring Tool

The authoring tool is an application used by AFS‑900 to sustain and continuously improve Data Collection Tools (DCT).

Authority Attribute

A clearly identifiable, qualified, and knowledgeable person who has the authority to set up and change a process.

Avionics Special Emphasis Programs

Accepted or approved programs to the certificate holder/applicant’s maintenance program requiring specific emphasis and procedures to ensure compliance with the associated regulations and guidance. These programs include: Cockpit Voice Recorders, Flight Data Recorders, Air Traffic Control (ATC) Transponder, Lower Landing Minimums, Reduced Vertical Separations Minimums, Aircraft Network Security Program, and Electrical Wiring Interconnection Systems.

Baseline Interval

The baseline interval is the criticality value of the assessment (high, medium, or low).

Bundling (in reference to planning assessments)

Grouping specific assessments together regardless of criticality for better resource management.

Certificate Holder Assessment Tool (CHAT)

The CHAT is an automated tool for each certificate holder and specialty that contains a series of risk indicators and PI options that help the PI assess risk. The output of the CHAT will assist the PIs to justify changes in resource order on the CAP.

Certificate Holder Evaluation Process (CHEP)

A standardized process to evaluate Title 14 of the Code of Federal Regulations (14 CFR) parts 121, 135, and 145 certificate holders. A CHEP can be conducted at the local, regional, or national level.

Certificate Holder Maintenance Provider

An individual whom the certificate holder has identified for the responsibility for the accomplishment of any of its maintenance, preventive maintenance, or alterations.

Certificate Holder Operating Profile (CHOP) (Also known as the operating profile)

The main purpose of the operating profile is to generate a specific set of DCTs used to conduct PAs and DAs. The operating profile is developed from configuration data taken from the enhanced Vital Information Database (eVID) and operations specifications (OpSpecs) as well as questions that must be answered by the PIs/CPMs. The operating profile represents a certificate holder/applicant’s scope of operations. The output of the operating profile is scoped data collection questions.

Certificated Repair Station (CRS)

Part 145 repair station.

Certification Project Manager (CPM)

Primary Federal Aviation Administration (FAA) spokesperson throughout the SAS initial certification process. The CPM is responsible for ensuring that all certification job functions are complete.

Certification Project Team (CPT)

Responsible for the oversight functions of an initial certification.

Comprehensive Assessment Plan (CAP)

The CAP is a tool used for planning, documenting, and tracking assessments. The PIs/CPMs use the CAP to schedule and adjust resource order and due dates of assessments, and to record the reasons for making those adjustments. The CAP is a 2‑year plan.

Configuration Data

A set of unique characteristics or attributes that define the certificate holder’s or applicant’s scope of operation. For example, route structure, fleet type, fleet size, domestic vs. international operations, and Extended Operations (ETOPS) are types of configuration data.

Continued Operational Safety (COS)

Routine recurring PAs (routine surveillance through safety inspections). Also includes certificate management, the management of major changes in operation (i.e., system configuration change).

Contract Maintenance

Any maintenance, preventive maintenance, or alterations accomplished by a certificate holder maintenance provider.

Control Attribute

Checks and restraints designed into a process to ensure a desired result.

Custom Data Collection Tool (C DCT)

There are two types of C DCTs: a PI C DCT and a National/Regional C DCT. Both C DCTs can be used for focused inspections, special emphasis oversight, and to collect data on specific areas of immediate concern outside of the normal planning schedule. If data needs to be collected on functions not covered by EP DCTs and ED DCTs, then a National/Regional C DCT template will need to be created.

A PI can create a C DCT to include:

·    Both scoped and unscoped questions.

·    Design questions.

·    Performance questions.

A PI cannot create a C DCT to:

·    Combine design and performance questions, or

·    Combine Airworthiness and Operations questions.

C DCTs created by PIs have the option of going through the AAA.

A template C DCT consists of questions for focused inspections. C DCTs created from a template will automatically go through the AAA.

Data Collection Tools (DCT)

Tools designed to collect data to help the PI/CPM determine if a certificate holder or applicant follows procedures, controls, and process measures for each element. Includes: SP DCTs, EP DCTs, ED DCTs, C DCTs, and En Route and Ramp inspections.

Data Quality Guidelines (DQG)

Guidelines that help determine acceptable levels of data quality during the evaluation of inspection records.

Data Quality Reviewer (DQR)

An individual who is designated for reviewing DCT reports and records to ensure they meet DQGs. This automation role can be held by a Frontline Manager (FLM) or a data evaluation program manager (DEPM).

Due Date

The required or expected completion date for assessments or DCTs.

Dynamic Observation Report (DOR)

The DOR is used to record safety observations outside the planned oversight process. There are two types of DORs: “Question-Based” and “Other.” The Question-Based DOR is used when there are existing SP DCT or EP DCT questions related to the observation. If there are no applicable questions, then it would be designated an “Other DOR.” DORs may be submitted for any part 121, 135, or 145 certificate holders.

Element

An element refers to the groupings per subsystem that characterize the components of that system.

Element Design Assessment (EDA)

The SAS function that measures a certificate holder/applicant’s operating systems at the element level for compliance with the full intent of regulations and system safety, including the requirement to provide service at the highest level of safety in the public interest.

Element Performance Assessment (EPA)

The SAS function that measures a certificate holder/applicant’s operating systems at the element level to confirm that the certificate holder is following its procedures and producing the intended result.

En Route Inspection

An inspection of the in-flight operations of a certificate holder within the operational environment of the air transportation system. Requires management approval.

Essential Maintenance Provider (EMP)

An EMP is any person with whom a part 121 certificate holder has made arrangements for the accomplishment of any of its on‑wing maintenance or alterations designated as Required Inspection Items (RII). EMP inspections are scheduled every 3 years.

External Portal

The external portal is a secured, user-friendly, Web-based system that allows the PI/CPM and the certificate holder or applicant to exchange information and populate the SAS automation.

Frontline Manager (FLM)

FLMs provide first‑level supervision to subordinate employees and manage the activities of one operating unit, project, or program area. FLMs report to middle or senior managers.

Geographic Resource

A geographic resource is an ASI that is not included on the office roster that can be requested by a PI or CPM to conduct planned or unplanned data collection. The process to request a geographic resource is described in Volume 10, Chapter 4.

Hazard

A hazard is defined as a condition that could foreseeably cause or contribute to an aircraft accident as defined in Title 49 of the Code of Federal Regulations (49 CFR) part 830, § 830.2.

Hazardous Materials (Hazmat)

A substance or material that the Secretary of Transportation has determined is capable of posing an unreasonable risk to health, safety, and property when transported in commerce, and has designated as hazardous under Title 49 of the United States Code (49 U.S.C.) § 5103. The term includes hazardous substances, hazardous wastes, marine pollutants, elevated temperature materials, materials designated as hazardous in the Hazardous Materials Table (see 49 CFR part 172, § 172.101), and materials that meet the defining criteria for hazard classes and divisions in 49 CFR part 173.

Identified Risk

A level of risk that is identified through various analysis techniques.

Individual Work Plan (IWP)

A rolling plan documenting the risk-prioritized DA and PA activities for each ASI. The IWP includes estimates of resources necessary to complete each activity and includes other ASI activities, such as training and office duties.

Interfaces Attribute

Interactions between processes that must be managed in order to ensure desired outcomes.

Maintenance Implementation Procedures (MIP)

The procedural document authorized by the Bilateral Aviation Safety Agreement (BASA) related to the performance of maintenance, alterations, and modifications on civil aeronautical products. This document defines the process for reciprocal acceptance of each authority’s recommendations for certification, renewal, and acceptance of eligible repair stations and maintenance organizations.

Maintenance Special Emphasis Programs

Accepted or approved programs applicable to the certificate holder/applicant’s maintenance program requiring specific emphasis and procedures to ensure compliance with the associated regulations and guidance. These programs include: Aging Airplane Inspections, Repair Assessment for Pressurized Fuselages, Damage Tolerance Assessment of Repairs to Pressurized Fuselages, Fatigue Critical Structure (FCS) Inspections, Electrical Wiring Interconnection Systems (EWIS), Fuel Tank System Maintenance Program, Limit of Validity, and Flammability Reduction Means.

Master List of Functions (MLF)

A list of functions that a part 121, 135, or 145 certificate holder or applicant could perform.

Mitigate

An action needed to reduce the level of risk.

Monitor

An action plan to keep under systematic review. Observe and check the certificate holder/applicant’s progress or quality over a period of time.

National/Regional C DCT

A template C DCT that consists of questions for focused inspections. The AFS-900 Continual Improvement Program Office (CIPO) Technical Support Team (TST) develops a National/Regional C DCT based on a request from a regional office, policy division or AFS-900 management. The National/Regional C DCT can include questions currently found in existing DCTs, and/or custom questions. A custom question is one that is created for the C DCT and not currently in a DCT. A National/Regional C DCT created from a template will automatically go through the AAA.

National Safety Analysis (NSA)

A national system‑level function that provides analytical support to identify new hazards or safety issues within the aviation community, assesses adverse trends in safety performance, and evaluates the effectiveness of existing safety risk controls.

New Hazard

A new hazard is defined as one that is not controlled by current regulations or did not previously exist, such as something that has arisen from new technologies or operational procedures, or other changes to the certificate holder’s system.

Off‑Hour

Activities that occur outside of normal FAA duty hours, including weekends.

Office Roster

The automation provides a roster that lists all the certificates and the office personnel. When FLMs assign work, they can select from any of the office personnel listed on the roster, regardless of the certificate.

Operating Profile (Also known as Certificate Holder Operating Profile (CHOP))

OpSpecs and eVIDs create an operating profile, which is a tailored list of systems/subsystems, elements, and questions that are applicable to a certificate holder/applicant’s scope of operation. The PI/CPM can modify the profile if the certificate holder or applicant has a unique situation that results in differences from the standard configuration, such as a deviation or exemption.

Operational Risk

A risk indicator that has the potential to affect the operations of the certificate holder.

Operations Research Analyst (ORA)

Responsible for assisting the office personnel in collecting and analyzing certificate holder or applicant data.

Operations Specifications (OpSpecs)

Legal and binding contract between a certificate holder and the FAA that documents specifically how the certificate holder operation is conducted.

Organizational Risk

A risk indicator that has the potential to affect the organizational and environmental factors of the certificate holder.

Outsourcing

The practice of contracting internal certificate holder programs, processes, and traditional certificate holder functions to external independent vendors, suppliers, and contractors, such as maintenance, training, and ground handling. Oversight for the quality of the overall process remains with the certificate holder.

Peer Group A

All part 121 certificate holders.

Peer Group B

Part 135—10 or more seats.

Peer Group C

Part 135—9 or less seats.

Peer Group D

Part 135—9 or less single‑pilot only.

Peer Group E

Part 135 Helicopter Air Ambulance (HAA).

Peer Group F

Part 145 located within the United States.

Peer Group G

Part 145 located outside of the United States without Aviation Safety Agreement.

Peer Group H

Part 145 located outside of the United States with Aviation Safety Agreement.

Performance History

The results of the certificate holder’s operations over time.

Performance Measure

A description of the desired outcome of a certificate holder element process. It is used to determine whether the desired results of that process were achieved.

Planning Cycle

The term cycle is used to distinguish the planning differences between part 121 and parts 135 and 145. The planning cycle for part 121 is quarterly; for parts 135 and 145, the planning cycle is annually.

Preapplication Statement of Intent (PASI)

The completed PASI is a document used in initial certification that denotes intent by the applicant to initiate the certification process and which allows the FAA to plan activities and prepare to commit resources.

Principal Inspector (PI)

The PI is the primary FAA spokesperson and decision maker for their specialty in all applications of SAS.

Procedures Attribute

Written or unwritten methods, regulatory or nonregulatory, a certificate holder/applicant uses to accomplish a particular process.

Process

Policies and procedures designed to produce a desired result or end product for a certificate holder.

Process Measures Attribute

Used to validate a process and identify problems or potential problems in order to correct them.

Random Inspections (RI) (Ramp)

Planned or unplanned ramp inspections, with authorization. Supports the Geographic Airport Data Display (GEO ADD) tool and Public Law (PL) 111-216, Airline Safety and Federal Aviation Administration Extension Act of 2010.

Resource Work List (RWL)

Located in Module 3, Resource Management. The RWL displays the rows for the DCTs to which the FLM/Office Manager (OM) can assign (or recommend in the case of the PI/CPM).

Responsibility Attribute

A clearly identifiable, qualified, and knowledgeable person who is accountable for the quality of a process.

Risk

The combination of predicted severity and the likelihood of the potential effect of a hazard.

Risk Analysis

The injury and damage potential of events related to hazards regarding the likelihood of occurrence and severity of resulting consequences.

Risk Assessment

The process by which the results of risk analysis are used to make decisions.

Risk Control

To reduce or eliminate the effects of hazards.

Risk Factors

Risk factors identify what must be controlled in order to reduce the level of risk.

Risk Indicator

Conditions that may create hazards in the certificate holder’s systems.

Risk Management (RM)

The process composed of describing the system, identifying the hazards, and analyzing, assessing, and controlling risk.

Risk Severity Values

High—Loss (or breakdown) of an entire system or subsystem; accident or serious incident.

Medium—Potential moderate damage to an aircraft, partial breakdown of a certificate holder system, or a violation of regulations or company rules.

Low—Potential poor certificate holder performance or disruption of the carrier’s operations.

Safety

The state in which the risk of harm to persons or property damage is reduced to, and maintained at or below, an acceptable level through a continuing process of hazard identification and RM. The quality of a system that allows the system to function under predetermined conditions with an acceptable level of risk.

Safety Assurance

Processes within a Safety Management System (SMS) that function systematically to ensure the performance and effectiveness of safety risk controls and that the organization meets or exceeds its safety objectives through the collection, analysis, and assessment of information.

Safety Assurance System (SAS)

SAS is the Flight Standards Service (AFS) oversight of parts 121, 135, and 145 certificate holders and applicants.

Safety Attributes

The qualities of a system (e.g., authority, responsibility, procedures, controls, process measures, and interfaces) that should be present in a well‑designed certificate holder system and process.

Safety Management System (SMS)

The formal, top-down, organization-wide approach to managing safety risk and assuring the effectiveness of safety risk controls. It includes systemic procedures, practices, and policies for management of safety risk.

Safety Performance Objectives

Measurable goals or desirable outcomes related to safety that the organization wants to achieve through the design of their processes.

Scalability

Scalability allows us to tailor and scope the operating profile to each certificate holder’s unique operation. This is accomplished through the use of peer groups and configuration data which results in scoped DCTs.

Scoped DCT

A DCT created using a process that filters available questions to include only those that apply to a specific certificate holder/applicant.

Scope of Operation

Description of a certificate holder/applicant’s authorized activities in air commerce.

Shared Resource

A shared resource is an ASI who is assigned to conduct work activities for more than one certificate holder.

Standard DCT

There are three types of standard DCTs: SP DCT, EP DCT, and ED DCT. Each standard DCT in SAS aligns with a specific MLF label.

Subsystem

The groupings per system that characterize the major operations within that system.

System

A group of interrelated processes which are a combination of people, procedures, materials, tools, equipment, facilities, and software operating in a specific environment to perform a specific task or achieve a specific purpose, support, or mission.

For the purposes of SAS, the six systems are defined as the following:

1.0 Organizational Management,

2.0 Flight Operations,

3.0 Operational Control,

4.0 Technical Operations,

5.0 Onboard Operations, and

6.0 Ground and Station Operations.

System Analysis Team (SAT)

A team that includes participants from the FAA, the certificate holder, other FAA organizations, and other non‑FAA entities (e.g., the manufacturer) to accomplish further analysis and determine root causes of system deficiencies.

System Approach

The structured, safety‑driven means by which the FAA certifies and conducts oversight activities on elements that are designed to interact predictably within the certificate holder’s systems and subsystems.

Systemic

Design/performance issues affecting one or more systems in a similar manner and magnitude. Also known as constant error.

System Safety

The application of special technical and managerial skills to identify, analyze, assess, and control hazards and risks associated with a complete system. System safety is applied throughout a system’s entire life cycle to achieve an acceptable level of risk within the constraints of operational effectiveness, time, and cost.

System Stability

A state of constant balance of safety resulting from a certificate holder’s ability to effectively manage aspects of their organization and environment (those they control directly and those over which they have no direct control).

Tailoring

Tailoring applies to the DAs and PAs to determine which DCTs are used for a particular assessment.

Team Coordinator (TC)

The TC organizes and coordinates the team activities. The TC monitors the ED DCT for accuracy and completeness.

Technical Operations

Those functions associated with aircraft maintenance including: Training and Qualification, Maintenance Planning and Monitoring, Maintenance Operations, Technical Administration, Maintenance Facilities/Providers, Maintenance Special Requirements, and Maintenance Tools and Parts Control.

Transfer

To reassign the risk to another FAA entity that has the authority to address the risk.

Unacceptable Risk

Risk that cannot be tolerated by the managing activity. It is a subset of identified risk that must be eliminated or controlled.

10-1-4-3 through 10-1-4-29 RESERVED.