7/26/17

 

8900.1 CHG 445

VOLUME 15  FAA SAFETY TEAM POLICIES AND PROCEDURES

CHAPTER 6  REMEDIAL TRAINING

Section 1  FAASTeam Program Manager/Regional FAASTeam Point of Contact Duties and Roles to Facilitate Remedial Training

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15-6-1-1    GENERAL. The Federal Aviation Administration (FAA) Safety Team (FAASTeam) supports the FAA Compliance Philosophy (CP) and Flight Standards Service (AFS) Compliance Policy through the remedial training (RT) process. The goal of CP is to correct safety issues that underlie deviations from standards as effectively, quickly, and efficiently as possible; to return an individual or entity that holds an FAA certificate, approval, authorization, or license to full compliance; and to prevent recurrence. FAASTeam Program Managers (FPM) are involved in the identification and development of the appropriate training curriculum based on input from the referring aviation safety inspector (ASI).

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A.    Purpose. This section describes the procedures and training options to be considered by the FPM/Regional FAASTeam Point of Contact (RFPOC) when developing an appropriate RT course syllabus or training agreement, and when managing the RT program until it has been completed.

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B.    Scope, Applicability, and Eligibility Criteria. See Volume 14, Chapter 3, Section 2.

C.    Goal. The goal of the RT program is to gain future compliance with FAA regulations through training, thereby enhancing safety in the National Airspace System (NAS). The FAA recognizes that some deviations arise from factors such as flawed procedures, simple mistakes, lack of understanding, or diminished skills. The FAA believes that deviations of this nature can most effectively be corrected through Root Cause Analysis (RCA) and training or education for airmen, as well as appropriate improvements to procedures or training programs for regulated entities, which are documented and verified to ensure effectiveness. However, reluctance in adopting these methods to remediate deviations or instances of repeated deviations might result in enforcement.

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15-6-1-3    DEFINITIONS. See Volume 14, Chapter 1, Section 2, subparagraph 14-1-2-3D.

15-6-1-5    TASK PREREQUISITES AND SIGNIFICANT INTERFACES.

NOTE:  FAASTeam staff must have knowledge of Title 14 of the Code of Federal Regulations (14 CFR) applicable to their assigned duties, FAA policies, and appointment as an FPM or RFPOC.

A.    Program Tracking and Reporting Subsystem (PTRS) Activity Code. See Table 15-6-1A, Remedial Training PTRS.

1)    Operations: 1950.
2)    Maintenance: 3950.
3)    Avionics: 5950.

Table 15-6-1A.  Remedial Training PTRS

PTRS Activity Code

National Use

Primary Area

Key Word

Description

Performance Target

LDR 12XXFAFAAST

1950 or 3950 or 5950

(Leave Blank)

K

999

Remedial Training

On Demand

RT0010

B.    Significant Interfaces. This task requires coordination with the following organizations or individuals:

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    The referring ASI (person who referred the airman to the FAASTeam);

    The responsible Flight Standards District Office (FSDO) or other appropriate manager;

    AFS field office managers and staffs;

    Certificated and noncertificated airmen, air operators, and air agencies;

    The educational product, service, and facility providers;

    The airman offered RT;

    The FAASTeam Representative (REP) volunteer workforce; and

    The RFPOC.

C.    Automation Tools:

    National FAASTeam website at http://www.FAASafety.gov;

    Safety Performance Analysis System (SPAS); and

    Air traffic quality assurance (ATQA).

D.    References.

NOTE:  To ensure you are using the most current information, check the Flight Standards Information Management System (FSIMS).

1)    Procedural Guidance (current editions):

    FAA Order 1380.51, Program Tracking and Reporting Subsystem.

    PTRS Procedures Manual (PPM).

    Volume 14, Chapter 1, Sections 1 and 2; and Chapter 3, Section 2.

    FAA Order 2150.3, FAA Compliance and Enforcement Program.

    FAA Order 8000.373, Federal Aviation Administration Compliance Philosophy.

2)    Forms:

    Job aids. [Reserved]

    FAA Form 8000-36, Program Tracking and Reporting System Data Sheet.

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    Sample Compliance Action Remedial Training Offer (see Volume 14, Chapter 3, Section 2, Figure 14-3-2A).

    Accepted Format for Remedial Training Agreement (Figure 15-6-1B).

    Sample Remedial Training Agreement Letter (Figure 15-6-1C).

    Notification of Successful Remedial Training Completion (Figure 15-6-1D).

    Notification of Failure of Remedial Training Completion (Figure 15-6-1E).

    Notification of Voluntary Airman Withdrawal (Figure 15-6-1F).

    Notification of Recommended Airman Withdrawal (Figure 15-6-1G).

    Sample Remedial Training Completion Certification from Remedial Training Provider (Figure 15-6-1H).

    Sample Letter of Rescission (Figure 15-6-1J).

    Privacy Act Notice (see Volume 14, Appendix 14-2).

15-6-1-7    BACKGROUND. The FAA CP is intended to find problems and correct them as effectively, quickly, and efficiently as possible. The FAA CP builds on and clarifies the existing policy latitude to use non‑enforcement methods first, where appropriate, to achieve compliance, such as RT (refer to Order 8000.373 and Volume 14, Chapter 1 for additional information).

15-6-1-9    RT PROCESS FLOW.

Figure 15-6-1A.  Remedial Training Process Flow Map

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Figure 15-6-1A. Remedial Training Process Flow Map

15-6-1-11    PROCEDURES.

A.    RT Initial Offer.

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1)    The ASI investigating the apparent deviation determines an airman’s eligibility for the RT program based on an assessment of the specific facts and circumstances and the airman’s observable behaviors and record (see Volume 14, Chapter 1, Section 2). If appropriate, the ASI makes an initial informal offer of RT (verbally or via email).
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2)    When the airman agrees to participate in the RT program, the referring ASI will send a formal written offer for the participation in RT following the procedures in Volume 14, Chapter 3, Section 2.

B.    FPM or RFPOC RT Assignment.

1)    The RFPOC should be involved in the coordination of FPM resources between managers for offices without an FPM. The RFPOC may be assigned to manage the RT if office resources are not available.
2)    The FPM/RFPOC will open the appropriate PTRS record.
a)    Operations: 1950.
b)    Maintenance: 3950.
c)    Avionics: 5950.
3)    The FPM/RFPOC will:
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a)    Provide the *950 PTRS record ID number to the referring ASI; and
b)    Enter a separate comment in the record with the referring ASI’s *749 PTRS record ID number using the appropriate Primary Area, Keyword “907,” and Opinion Code “I,” per chapter 4 of the PPM. Refer also to PPM appendix B for triggering and linking records.
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C.    Develop RT Curriculum and Agreement.

1)    The FPM/RFPOC will:
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a)    Review all RT referral information. If, after reviewing the referral, the FPM/RFPOC determines that the airman should be considered ineligible, the referral is returned to the referring office manager with a briefing of the FPM/RFPOC’s findings.
b)    Review the Compliance Action requirements and overall process in Volume 14, Chapter 1, Section 2, and supplemental information in Volume 14, Chapter 3, Section 2.

NOTE:  If the RT is the result of a runway incursion, please see paragraph 15-6-1-15, Runway Incursion RT Special Provisions Guidance, for special instructions.

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c)    Coordinate with the referring ASI regarding scope and objectives, and review the content of the proposed RT with the referring ASI and/or responsible manager.
d)    Develop the RT curriculum. Discuss the case with the referring ASI and/or responsible manager and clarify any points of confusion about the need for training and appropriate training; this would include a review of the proposed curriculum with the ASI and/or responsible manager prior to the initial meeting with the airman. The RT curriculum must be designed such that the airman must demonstrate sufficient knowledge to preclude recurrence of the apparent deviation. The RT curriculum will be developed by an FPM/RFPOC or ASI (if no FPM/RFPOC resources are available) who is within the specialty applicable to the RT curriculum. This does not preclude either FPM/RFPOC specialty from managing an RT case.
e)    Determine RT resources to accomplish RT curriculum. The following are resources that the FPM should consider when developing the RT course:

    Applicable online courses on www.FAASafety.gov;

    Available online training from another respected source;

    Available local training from an FAA-certificated school (e.g., 14 CFR Part 141 Pilot Schools, Part 147 Maintenance Schools, etc.);

    Available local training from an FAA-certificated airman actively engaged in testing or training (e.g., DPE, certificated flight instructor (CFI), or DME);

    FAASTeam REP; and

    Any other appropriately rated individual specifically qualified to provide the desired training (i.e., experienced in the type of aircraft involved in the violation).

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NOTE:  The FPM/RFPOC should take into account the availability of instructional resources in the airman’s area of operation. If necessary, the FPM/RFPOC may request that the closest FSDO or responsible office provide a list of approved training sources. The FPM/RFPOC should assist the airman in selecting a training source near where the airman resides and will be the final authority as to suitability of the selection. The FAA prefers the use of parts 141 and 147 approved schools and other training establishments periodically inspected by the FAA because of their high standards for training and recordkeeping. CFIs or maintenance instructors that are familiar with FAASTeam online resources are preferred as RT instructors. The FPM/RFPOC may train unfamiliar instructors to be knowledgeable resources.

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2)    Develop the RT agreement (see Figure 15-6-1B). The RT agreement should normally require no more than 21 calendar-days for completion after the airman signs the training agreement.
3)    Training completion time. RT completion times will vary depending on the requirements of the training syllabus. The FPM should ensure that the training is completed in a timely manner using the following guidelines:
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a)    The RT syllabus should normally require no more than 21 calendar-days for completion after the airman signs the training agreement.
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b)    If the airman requires more than 21 calendar-days to complete the training, it could indicate the airman’s lack of qualification. If this is the case, it would require reexamination under 49 U.S.C. § 44709(a).
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c)    The FPM may extend the RT agreement completion date if the extension is necessitated by urgent extenuating circumstances, such as illness or injury of the airman, death in the airman’s family, illness, continuous poor weather, or prolonged aircraft unavailability. Extensions should be coordinated with the referring office/inspector.
d)    Unless serious illness or injury of the airman is involved, an extended deadline should not exceed 6 months from the date the apparent violation was known to the FAA.
4)    Schedule/conduct the initial meeting with the airman. This meeting must include the following:
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a)    The FPM/RFPOC must provide the training timeline for RT completion as well as an explanation of the process if the RT is not accomplished in the prescribed time. (See Figure 15-6-1E.)
b)    The FPM/RFPOC must explain that the airman will bear all expenses incurred for the prescribed training.
c)    The FPM/RFPOC must describe to the eligible airman the proposed course of training and training objectives as detailed in the proposed RT curriculum.
d)    Before finalizing the RT agreement, the FPM/RFPOC must solicit input from the airman to make the training experience more effective and efficient.
e)    The FPM/RFPOC must discuss the human factors aspects of the event to determine if there are any additional educational outreach actions that the RT provider should complete.
f)    The FPM/RFPOC must also take the opportunity to discuss the following with the airman:

1.    The top 10 General Aviation (GA) accident causes.

2.    Familiarization with the www.FAASafety.gov website:

    Registration on the site;

    Training available;

    Setting preferences to receive email notifications; and

    The Pilot Proficiency Program (WINGS) or Aviation Maintenance Technician (AMT) Program.

g)    The FPM/RFPOC must carefully explain that while a need for RT has been identified, the Administrator has chosen not to require reexamination under 49 U.S.C. § 44709, because sufficient evidence of lack of qualification was not present during the investigation. However, should evidence of a lack of qualification such as the inability to complete the prescribed RT be uncovered, the FAA could still require reexamination.
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h)    The FPM/RFPOC must discuss the fact that if the airman conducts tasks identified in the RT agreement without supervision (e.g., without a qualified instructor or supervising mechanic) and has a similar deviation, this may be deemed as an unwillingness to comply and could result in the RT offer being withdrawn. The FPM/RFPOC must advise the airman to avoid exercising his or her certificate without supervision on tasks which involve the knowledge or skills that are included in the training curriculum until successfully completing the RT. It can be noted that the tasks identified in the RT agreement represent mutually agreed-upon areas of deficiency. The FPM/RFPOC should explain to the airman that caution to avoid similar operations is not limited to the geographic location where the deviation took place (e.g., an airport or specific airspace).
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i)    The FPM/RFPOC must ensure that the meeting does not develop into an informal discussion about the merits of the case.
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j)    If at any time the airman elects to contest the matter in litigation, the FPM/RFPOC must advise that the RT agreement will be returned to the referring ASI, and the ASI will determine the next action to take. The FPM/RFPOC will brief their manager on the ASI’s decision to rescind the airman’s RT offer.
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k)    The FPM/RFPOC will explain that the clearly stated objectives of the RT agreement will be satisfied when successful completion of training has been documented, by the agreed completion date, on the airman’s record at www.FAASafety.gov or by a document endorsed by the RT provider (e.g., logbook entry, completion of training statements, or completion certificates).
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NOTE:  The airman must appear in person for the meeting. The requirement for a personal meeting may be waived only under very unusual circumstances that would make an actual meeting impracticable or impose an undue hardship on the airman. Under such circumstances, the discussion may take place by telephone. However, the airman’s original signature must be on the RT agreement. If the Regional POC is performing the FPM duties in an RT case, it may not be practical for the POC to travel to the local office for a meeting with the airman. In such a case, the meeting can be conducted by telephone or by other electronic means.

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5)    The FPM/RFPOC will make a final determination of eligibility at the initial meeting. If, after the FPM meets with the airman, the FPM determines that the airman does not wish to participate in RT, does not present positive compliance behavior, or is otherwise not eligible, the FPM/RFPOC will discuss FPM findings with the referring ASI. The FPM/RFPOC and ASI will work together to reach a consensus of opinion whenever possible. Disagreements should be professionally elevated until resolved. If both ASI and FPM concur, the FPM will inform the airman and make a written recommendation to the referring ASI that the RT offer should be withdrawn. (See Figure 15-6-1G.)
6)    When the FPM/RFPOC and the airman reach an agreement on the training, they will both sign an agreement outlining the terms and conditions of the RT course.
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7)    The FPM/RFPOC sends the RT provider a blank RT completion certification letter template and advises to return a signed copy when training has been completed. (See Figure 15-6-1H.)
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D.    Monitor RT Progress to Ensure Completion. During the conduct of the training, the FPM/RFPOC will monitor the progress and brief the referring ASI as to the status of the training as it is being accomplished as stated in the RT agreement. If training progress is not occurring as agreed, the FPM/RFPOC should notify, in writing (e.g., email or other local memoranda), the referring ASI as soon as practical.

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NOTE:  There may be some instances where the FPM/RFPOC recommends that an airman’s RT be considered complete without the airman accomplishing the full amount of training hours specified in the RT agreement. Such instances may arise if the airman is unable to complete the training requirements due to illness, life events, etc. Consideration should be given to airmen who complete the WINGS program or the AMT Awards program. It is ultimately up to the referring ASI whether or not to accept this recommendation from the FPM/RFPOC and issue the Letter of Completion. See Volume 14, Chapter 3, Section 2 for additional referring ASI instructions when RT is part of a Letter of Correction or other enforcement settlement.

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E.    Verify Airman Has Met or Failed to Meet Objectives.

1)    The FPM/RFPOC will verify that the airman has successfully met, or failed to meet, the objectives outlined in the RT agreement. All documentation will be compiled and the *950 PTRS activity record completed by the FPM/RFPOC for the RT. When an airman fails to complete the agreed-upon RT to the FAA’s satisfaction, terminate the *950 activity record with a “T” in the results field along with explanatory comments.
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NOTE:  In the event the referring ASI disagrees with the FPM/RFPOC’s recommendation for the airman’s withdrawal, failure, or completion of an RT program, the FPM/RFPOC and the ASI will work together to reach a consensus of opinion whenever possible. Disagreements should be professionally elevated until resolved.

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2)    If the training provider identifies new areas of concern or deficiency outside the scope of the training agreement, the FPM/RFPOC will provide all available information to the referring ASI. The FPM/RFPOC must clearly explain to the airman and include the new concern/deficiency information in the initial RT Letter of Completion or Rescission as a separate item requiring additional followup from the referring ASI. The RT provider will complete the RT completion certification that the FPM/RFPOC provided as part of the RT documents during the curriculum development. (See Figure 15-6-1H.)
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3)    The FPM/RFPOC will verify with the RT provider that the RT completion certificate was properly completed. Copy and retain all RT agreement and training documents until verification that the referring ASI has received the originals. Electronic copies are acceptable.
4)    The FPM/RFPOC will notify the referring inspector (recommend a courtesy copy/message to the assigning office manager) that the training has been completed and forward all original RT documentation to the referring inspector for filing.
5)    The FPM/RFPOC will close the *950 PTRS activity record with comments consistent with the Figure 15-6-1-B section IV information from the training provider, including:
a)    Whether the airman withdrew or was recommended for withdrawal before beginning training, and if training began;
b)    Each type of training (e.g., flight, ground, seminar, or online);
c)    A brief description of each training topic and length;
d)    The name of each training provider;
e)    The certificate number of each certificated training provider;
f)    Whether or not the training was completed successfully;
g)    Any other applicable information (including newly discovered deficiencies); and
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h)    The referring ASI’s *749 PTRS record ID number in a separate comment coded as described in subparagraph 15-6-1-11B3) above.
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F.    Referring ASI Procedures. See Volume 14, Chapter 3, Section 2 for additional requirements.

15-6-1-13    TASK OUTCOMES. Completion of this task results in a useful historical record of the RT event and one of the following:

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    The airman successfully completing RT and the FPM/RFPOC notifying the referring ASI (Figure 15‑6‑1C);

    The airman being unsuccessful and the FPM/RFPOC notifying the referring ASI (Figure 15-6-1D);

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    The airman voluntarily withdrawing from RT and the FPM/RFPOC notifying the referring ASI (Figure 15-6-1E); or

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    The FPM/RFPOC recommending airman be withdrawn from RT and notifying the referring ASI (Figure 15-6-1F).

15-6-1-15    RUNWAY INCURSION RT SPECIAL PROVISIONS GUIDANCE.

A.    RT Runway Incursion Procedures. In addition to the current referenced RT guidance in Volumes 7 and 14, the following are the RT runway incursion procedures. The FPM or RFPOC, as appropriate, must take into account the provisions of this section when drafting RT agreements. Further, the FPM or RFPOC will coordinate with their respective Regional Runway Safety Group office to determine if any additional information needs to be included in the RT agreement.

B.    Special Emphasis. Additional procedures exist for RT that is being offered to airmen as a result of a runway incursion due to the special emphasis that has been placed on runway incursions by FAA Aviation Safety (AVS).

1)    RT programs that result from a runway incursion will include a standardized modular ground training curriculum called the Runway Incursion Remedial Training Program (RIRTP) available at www.FAASafety.gov.
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2)    The FPM, in collaboration with the referring ASI, is expected to use interdependence and critical thinking to evaluate the discrete facts of the runway incursion event and assign the module(s) that will fix the problem, ensuring that the outcome is consistent with regulations, policies, and the specific circumstances.
3)    If the airman has previously completed an RIRTP, the ASI will determine if repeating an RIRTP will mitigate any future reoccurrences or if litigation should be used.
4)    Additional ground training topics may be included as part of the RIRTP curriculum if warranted by the runway incursion event.
5)    An authorized flight or ground instructor (preferably a FAASTeam REP) that is approved by the FPM or RFPOC must give the ground training required by the RIRTP.
6)    The FPM or RFPOC may include additional flight training requirements as part of the RIRTP if warranted by the particular facts of the runway incursion event.
7)    During the conduct of the RIRTP, the instructor will evaluate the airman’s knowledge of the required subject areas and proficiency in the maneuvers and procedures required in the RIRTP.

NOTE:  For the purpose of RT, the airman may accomplish flight training in a flight simulation training device (FSTD) if the FPM or RFPOC finds the use of the FSTD appropriate. The airman must be agreeable to the use of an FSTD in the curriculum.

8)    Additional provisions required for runway incursions classified as Category A or Category B include the following:
a)    Flight training must be included as part of the RT curriculum. This may include, but it is not limited to, taxi procedures, landing procedures, takeoff procedures, and ATC communications.
b)    A CFI who is a current DPE or Former ASI (FASI) must conduct the flight and ground training.

1.    If a DPE is used, the FPM or RFPOC should explain to the DPE that they will not be performing certification duties or tasks during this training; rather, the examiner will be providing ground and flight instruction to the airman as a CFI and determining if the airman has an acceptable level of knowledge and proficiency of only the tasks required by the curriculum.

2.    If a FASI is used, the following requirements must be met:

    The FASI must hold a current CFI certificate appropriate to the RT syllabus requirements.

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    The FPM must verify the FASI’s currency in testing and/or training airmen within the last 30 calendar-days.

    The FPM must ensure the FASI has current knowledge of runway incursion causal factors and mitigation strategies.

    The FPM must review the modular RIRTP assigned to the airman with the FASI.

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Figure 15-6-1B.  Accepted Format for Remedial Training Agreement

I.        A training agreement must contain the following elements at a minimum:

A.  The proposed/required source(s) of training.

B.  A clearly stated training objective(s).

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C.  A firm completion date (no more than 30 calendar-days).

1.  Extensions may be approved with coordination between the Federal Aviation Administration (FAA) Safety Team (FAASTeam) Program Manager (FPM)/Regional FAASTeam Point of Contact (RFPOC) and aviation safety inspector (ASI).

2.  Extensions should not exceed 6 months from date of apparent deviation.

D.  A waiver of right regarding the stale complaint rule.

E.  A clear training syllabus that can be easily followed by the Training Provider that includes:

1.  A clear syllabus objective.

2.  A definitive syllabus content and scope (e.g., flight, ground, and/or technical training, as appropriate).

3.  Minimum training completion standards (e.g., FAA Practical Test Standards (PTS)).

F.  Documents that will prove acceptable verification of completion of training requirements.

G.  A statement regarding the airman’s responsibility in the burden of costs.

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H.  A statement that if the airman conducts operations in the tasks identified in the remedial training (RT) agreement and has a similar deviation, this may be deemed as an unwillingness to comply and would result in RT being withdrawn.

II.        Training must be accomplished by a source and/or facility acceptable to the assigned FPM or RFPOC. The FAA does not conduct any training, except a specific FAASTeam-sponsored Aviation Safety Meeting may be appropriate as part of an RT program. Other examples of acceptable sources are listed below:

A.  Applicable courses on www.FAASafety.gov.

B.  Available online training from another respected source.

C.  Title 14 of the Code of Federal Regulations (14 CFR) part 141 approved schools or other flight schools with adequate facilities.

D.  Title 14 CFR part 147 approved schools or other Maintenance Technician schools with adequate facilities.

E.  Available local training from an FAA-certificated airman actively engaged in testing or training (e.g., Designated Pilot Examiner (DPE), certificated flight instructor (CFI), Designated Mechanic Examiner (DME), Airframe and Powerplant (A&P)/Inspection Authorization (IA), etc.).

F.  Numerous volunteer FAASTeam Representatives (REP) who pose specialized knowledge of the training objectives.

G.  Other persons of specialized skill related to the training objectives who are otherwise experienced training providers.

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Figure 15-6-1B.  Accepted Format for Remedial Training Agreement (Continued)

H.  An appropriate air traffic control (ATC) facility (in cases involving runway safety and airspace management).

I.  A designated medical examiner.

J.  Civil Aerospace Medical Institute (CAMI) presentations in Oklahoma City and at aviation events nationwide.

K.  Military resources (e.g., physiological training centers).

L.  Other training resources as appropriate (e.g., Crew Resource Management (CRM) training provided by contractors).

M.  Technical training conducted by a manufacturer, maintenance organization, or employer.

III.       The airman and/or the Training Provider must provide periodic progress reports to the assigned FPM/RFPOC to ensure that all elements of the RT agreement will be accomplished within the prescribed time limit. The FPM/RFPOC should reach an agreement with the airman as to the form, manner, and frequency of these reports (e.g., weekly “how goes it” calls from the airman’s Training Provider).

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Note:  Reports indicating negative progress must be sent to the referring ASI, in writing, as soon as practical.

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IV.       The Training Provider must provide written documentation indicating the airman’s satisfactory completion of the RT curriculum to the airman who will in turn provide the documentation to the FPM/RFPOC. This documentation will be in the form of a written endorsement from the person or persons conducting the RT and records of progress or phase checks, etc. The endorsements will indicate each element of the training for which instruction was given and the level of proficiency achieved. The endorsements will include the Training Provider’s name, authorizing signature, certificate number (as appropriate), date, and scope and duration of training provided to include the number of hours accomplished (as applicable). An example of this documentation that can be modified as needed and used by the FPM/RFPOC and RT provider is found in Figure 15-6-1C.

V.        The RT curriculum must be part of the training agreement and contain the following:

A.  Pilot Proficiency Program (WINGS)/Aviation Maintenance Technician (AMT) accredited seminars, online courses found on FAASafety.gov, as appropriate, shall be utilized to fulfill training requirements. Such information can be found under “Activities, Courses, Seminars, & Webinars.”

1.  “Course Catalog” includes a variety of online training courses (free or pay for use).

2.  “Find Seminars” provides a search tool for local safety events.

3.  “Find Activities” provides a search tool for flight and ground training/activities.

4.  Airmen will be required to be registered on FAASafety.gov as a user.

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Figure 15-6-1B.  Accepted Format for Remedial Training Agreement (Continued)

B.  Duration of required training (hours, calendar-days, tasks, etc.): Types of training and hourly requirements for both pilots and mechanics should be the minimum required to correct the underlying behavior that caused the regulatory deviation. Any less or any more than the times recommended in this section would indicate that RT may not be the most effective means of fixing the problem.

1.  Ground school training for pilots or for mechanics/repairmen involved in vehicle/pedestrian deviations should not be less than 1 hour and no more than 10 hours of instruction.

2.  Flight training should require no less than 1 hour and no more than 8 hours of instruction. (Approved flight simulation training devices (FSTD) can be used in lieu of aircraft flight training when appropriate.)

3.  Mechanic/repairman RT for administrative (paperwork) noncompliance should not be less than 1 hour and no more than 8 hours of instruction.

4.  Mechanic/repairman RT for technical noncompliance should require no less than 1 hour and no more than 40 hours of instruction.

Indicates new/changed information.

C. An explanation that the need for additional training due to unsatisfactory performance during RT that is beyond that which was initially required or if the objectives of the RT agreement cannot be successfully reached, the airman may be withdrawn from the RT Program and considered for enforcement action or reexamination under Title 49 of the United States Code (49 U.S.C.) § 44709(a).

VI.       The RT agreement must contain a statement that the airman understands that all costs related to the RT are borne by the airman.

Indicates new/changed information.

VII.     The RT agreement must define a firm completion date (no more than 30 calendar-days) to satisfactorily complete the requirements of the agreement.

VIII.    The RT agreement must include the following statement:

I, [insert airman name], agree to comply with the terms and conditions specified in this Remedial Training (RT) Agreement. I understand that failure to complete any element of this agreement within the prescribed period of time may result in my removal from the RT program and appropriate administrative or legal enforcement action and/or reexamination under Title 49 of the United States Code (49 U.S.C.) § 44709(a). If legal enforcement action is taken, I waive my right under section 821.33 of the National Transportation Safety Board’s (NTSB) Rules of Practice (Title 49 of the Code of Federal Regulations (49 CFR) part 821, § 821.33), to move to dismiss the FAA’s complaint as stale.

Indicates new/changed information.

Figure 15-6-1C.  Sample Remedial Training Agreement Letter

[DATE]

[NAME]

[ADDRESS]

[CITY, STATE ZIP]

Subject: Remedial Training Agreement

[Title] [Name]

Indicates new/changed information.

This remedial training (RT) agreement and curriculum was created by [FPM/RFPOC name], FAA Safety Team (FAASTeam) Program Manager (FPM) or Regional FAASTeam Point of Contact (RFPOC), on the basis of a referral received from Inspector [referring aviation safety inspector’s (ASI) name], allowing you (aforementioned airman) to participate in the RT program. Accordingly, your signature on this agreement signifies your concurrence to complete the prescribed course of RT (enclosure) within the assigned period of time. To complete this RT program successfully, you must comply with the following:

1.  You must obtain the required training from designated/approved source(s). The source(s) is approved/designated by the FPM/RFPOC who drafted your RT agreement.

2.  All expenses/costs incurred by or as a result of the prescribed training must be borne by you.

3.  Once training begins, you are required to make periodic progress reports to the FPM/RFPOC assigned to your RT program.

Indicates new/changed information.

4.  If you continue to conduct operations in the areas identified in this RT agreement and have a similar deviation, this may be deemed as unwillingness to comply and would result in RT being withdrawn.

5.  You are required to complete all elements of the RT curriculum and meet acceptable completion standards no later than [Date RT to be completed by].

6.  You are required to provide the FPM/RFPOC with written documentation indicating satisfactory completion of the prescribed RT. You must provide the original (or certified copy) of a written certification issued by the RT Provider(s). The written certification must describe each element of the curriculum for which instruction was given and the level of proficiency you have achieved.

Indicates new/changed information.

Figure 15-6-1C.  Sample Remedial Training Agreement Letter (Continued)

Any endorsements will include the Training Provider’s name, authorizing signature, certificate number (as appropriate), date, scope and duration of training provided to include the number of hours accomplished (as applicable). A certificate of satisfactory completion will suffice for prescribed Web-based (online course) training (e.g., www.FAASafety.gov, Pilot Proficiency Program (WINGS), Aviation Maintenance Technician (AMT), Aircraft Owners and Pilots Association–Air Safety Foundation (AOPA-ASF), etc.).

Indicates new/changed information.

If the objectives of this RT agreement cannot be successfully reached, you may be referred back to Inspector [referring ASI’s name] to be withdrawn from the RT program.

1 of 2

I, [Insert Airman’s Name], agree to comply with the terms and conditions specified in this remedial training (RT) agreement. I understand that failure to complete any element of this agreement within the prescribed period of time may result in my removal from the RT program and administrative or legal enforcement action and/or reexamination under Title 49 of the United States Code (49 U.S.C.) § 44709(a).

                                                                                                                                                                                 

Airman Signature                                            Certificate Number                                            Date

                                                                                              XXX-XXX                                                              

    [Insert FPM/RFPOC Name]                                Routing Number                                            Date

FAASTeam Program Manager

Regional FAASTeam Point of Contact

Enclosure: Remedial Training Curriculum

2 of 2

Indicates new/changed information.

Figure 15-6-1C.  Sample Remedial Training Agreement Letter (Continued)

Sample Remedial Training Curriculum Enclosure

Indicates new/changed information.

REMEDIAL TRAINING CURRICULUM – Sample 1 (see Figures 15-6-1K and 15-6-1L for more samples)

Objective: To improve the airman’s knowledge and pilot proficiency in flight planning with emphasis on fuel management, cross-country flight planning, the use of navigation charts, and the use of the GNS 430 for cross-country navigation.

Content:

A.    A minimum of 4 hours of ground instruction on the following subjects:

1.  FAASafety.gov Learning Center Course, “The Art of Aeronautical Decision Making” by AFS-800 (online course). (1.0 hours)

2.  Cross-country flight planning with emphasis on Cirrus SR-22 performance/fuel consumption charts. (1.5 hours)

3.  Programming and use of the GNS 430 for visual flight rules (VFR) cross-country operations. (1.0 hours)

4.  Cirrus SR-22 emergency procedures – engine failure/loss of power. (0.5 hours)

B.    A minimum of 4 hours of flight instruction to include:

1.  Flight Task Activity Number A100125-09 (Airplane Single-Engine Land (ASEL)-Navigation) found in the Pilot Proficiency Program (WINGS) on FAASafety.gov. Activity to be demonstrated using appropriate navigation charts and the GNS 430 when applicable.

2.  Demonstrate proficiency utilizing the GNS 430 during flight to include in-flight changes and the ability to find the nearest airports.

3.  Cirrus SR-22 emergency procedures – engine failure/loss of power.

Completion Standards: The training will have been successfully completed when the assigned remedial training (RT) provider, by oral testing and practical demonstration, certifies that the airman has completed instruction in the above mentioned tasks in accordance with the RT curriculum. When applicable, the above mentioned tasks will be completed to the level of proficiency stated in the Private Pilot Practical Test Standards (PTS)) (the current edition of FAA-S-8081-14) [insert applicable FAA PTS reference]. Documentation must be provided to the FAA Safety Team (FAASTeam) Program Manager (FPM) as stated in the RT agreement.

I agree to comply with the terms and conditions specified in this letter. I understand that failure to complete any element of this agreement within the prescribed period of time may result in my removal from the RT program and administrative or legal enforcement action and/or reexamination under Title 49 of the United States Code (49 U.S.C.) § 44709(a). If legal enforcement action is taken, I waive my right under section 821.33 of the National Transportation Safety Board’s (NTSB) Rules of Practice (Title 49 of the Code of Federal Regulations (49 CFR) part 821, § 821.33), to move to dismiss the FAA’s complaint as stale.

[Insert name]                                                                                                                             Date: [Insert date]

Indicates new/changed information. FAA Memorandum Header

Figure 15-6-1D. Notification of Successful Remedial Training Completion

Federal Aviation Administration logo

Federal Aviation

Administration

MEMORANDUM

Date:        October 1, 2015

Indicates new/changed information.

To:           [Insert Name], Aviation Safety Inspector, [Insert Office Routing Symbol]

From:       [Insert Name], FAASTeam Program Manager (FPM), Regional FAASTeam Point of Contact (RFPOC) [Insert Phone]

Indicates new/changed information.

Through:  [Insert Name], Manager, [Insert Office Routing Symbol], [Insert Phone]

Subject:   Remedial Training – [Insert Airman’s Name]

Notification of Successful Remedial Training Completion

FAA Memorandum Header

This Memorandum serves as notification that Airman [Insert Airman’s Name], referred by you to the FAASTeam on [Insert Date of RT Referral], successfully completed all of the minimum requirements of the Remedial Training Agreement on [Insert Date of RT Completion].

I have reviewed the airman’s Remedial Training progress and I am satisfied that all of the training objectives requested in your referral have been satisfied. Additionally, I have concurrence of completion from the Remedial Training Provider.

Indicates new/changed information.

I hereby return all pertinent original documentation to you, the referring ASI.

Please refer to Program Tracking and Reporting Subsystem ID# [Insert PTRS ID#] for pertinent details regarding the FAASTeam response to your referral.

This memorandum concludes the FAASTeam action herein.

Indicates new/changed information. FAA Memorandum Header

Figure 15-6-1E.  Notification of Failure of Remedial Training Completion

Federal Aviation Adminstration Logo

Federal Aviation

Administration

MEMORANDUM

Date:        October 1, 2015

Indicates new/changed information.

To:           [Insert Name], Aviation Safety Inspector, [Insert Office Routing Symbol]

From:       [Insert Name], FAASTeam Program Manager (FPM), Regional FAASTeam Point of Contact (RFPOC) [Insert Phone]

Indicates new/changed information.

Through:   [Insert Name], Manager, [Insert Office Routing Symbol], [Insert Phone]

Subject:    Remedial Training – [Insert Airman’s Name]

Notification of Failure of Remedial Training Completion

FAA Memorandum Header

This Memorandum serves as notification that Airman [Insert Airman’s Name], referred by you to the FAASTeam on [Insert Date of RT Referral], has failed to successfully complete the minimum requirements of the Remedial Training Agreement.

I have reviewed the airman’s Remedial Training progress and discussed any shortcomings with the selected Remedial Training Provider(s) and the airman. Because the airman has failed to meet the expectations of the Agreement within the allotted timeframe, Remedial Training has failed to achieve the desired results in this instance.

Indicates new/changed information.

I hereby return all pertinent original documentation to you, the referring ASI. Please refer to Program Tracking and Reporting Subsystem ID# [Insert PTRS ID#] for pertinent details regarding the FAASTeam response to your referral.

This memorandum concludes the FAASTeam action herein.

Indicates new/changed information. FAA Memorandum Header

Figure 15-6-1F.  Notification of Voluntary Airman Withdrawal

Federal Aviation Adminstration Logo

Federal Aviation

Administration

MEMORANDUM

Date:        October 1, 2015

Indicates new/changed information.

To:           [Insert Name], Aviation Safety Inspector, [Insert Office Routing Symbol]

From:       [Insert Name], FAASTeam Program Manager (FPM), Regional FAASTeam Point of Contact (RFPOC) [Insert Phone]

Indicates new/changed information.

Through:   [Insert Name], Manager, [Insert Office Routing Symbol], [Insert Phone]

Subject:     Remedial Training – [Insert Airman’s Name]

Notification of Voluntary Airman Withdrawal

FAA Memorandum Header

On [Insert Effective Date], Airman [Insert Airman’s Name] voluntarily withdrew from the Remedial Training Program. You had referred this airman to the FAASTeam on [Insert Date of RT Referral].

The airman has stated his/her reason(s) for withdrawal is/are [State Reason(s) for Withdrawal].

Indicates new/changed information.

I am returning all pertinent original documentation to you, the referring ASI. Please refer to Program Tracking and Reporting Subsystem ID# [Insert PTRS ID#] for pertinent details regarding the FAASTeam response to your referral.

This memorandum concludes the FAASTeam action herein.

Indicates new/changed information. FAA Memorandum Header

Figure 15-6-1G. Notification of Recommended Airman Withdrawal

Federal Aviation Adminstration Logo

Federal Aviation

Administration

MEMORANDUM

Date:           October 1, 2015

Indicates new/changed information.

To:              [Insert Name], Aviation Safety Inspector, [Insert Office Routing Symbol]

From:         [Insert Name], FAASTeam Program Manager (FPM), Regional FAASTeam Point of Contact (RFPOC) [Insert Phone]

Indicates new/changed information.

Through:    [Insert Name], Manager, [Insert Office Routing Symbol], [Insert Phone]

Subject:      Remedial Training – [Insert Airman’s Name]

Notification of Recommended Airman Withdrawal

FAA Memorandum Header

This Memorandum serves as recommendation that the Remedial Training offer made to Airman [Insert Airman’s Name], referred by you to the FAASTeam on [Insert Date of RT Referral], be withdrawn.

I have reviewed the airman’s Remedial Training progress and discussed any shortcomings with the selected Remedial Training Provider(s) and the airman. Because the airman has failed to meet Remedial Training expectations, it is my recommendation that you withdraw airman’s Remedial Training Referral and proceed with appropriate followup action as applicable.

The specific reason(s) for this recommendation is/are [State Reason(s) for Recommendation].

Indicates new/changed information.

I hereby return all pertinent original documentation to you, the referring ASI. Please refer to Program Tracking and Reporting Subsystem ID# [Insert PTRS ID#] for pertinent details regarding the FAASTeam response to your referral.

This memorandum concludes the FAASTeam action herein.

Indicates new/changed information.

Figure 15-6-1H.  Sample Remedial Training Completion Certification from Remedial Training Provider

TO:             Jane L. Smith

FAASTeam Program Manager (or Regional FAASTeam Point of Contact)

Blythe Flight Standards District Office

2600 Cactus Blvd.

Blythe, CA 92225

FROM:       _______________________________________________

Remedial Training Provider’s Name (print)

_______________________________________________

Address

_______________________________________________

City                                                      State                  ZIP

This is to certify that Mr. John D. Doe has satisfactorily completed the following tasks from the remedial training (RT) program curriculum dated [RT agreement signed date] (online courses not shown). I have given Mr. Doe training on these tasks from the prescribed RT curriculum and the level of proficiency achieved by Mr. Doe is described below. Proficiency level was determined by practical demonstration and oral testing.

Objective: To improve the airman’s knowledge and pilot proficiency in flight planning with emphasis on fuel management, cross-country flight planning, the use of navigation charts and the use of the Garmin GNS 430 for cross‑country navigation.

Content:

A.    Four hours of ground instruction on the following subjects:

1.   Cross-country flight planning with emphasis on Cirrus SR-22 performance/fuel consumption charts. (hours, e.g., 1.2)

2.   Programming and use of the GNS 430 for visual flight rules (VFR) cross-country operations. (hours)

3.   Cirrus SR-22 emergency procedures – engine failure/loss of power. (hours)

B.   Four hours of flight instruction consisting of the following tasks:

1.   Flight Task Activity Number A100125-09 (Airplane Single-Engine Land (ASEL)-Navigation) found in the Pilot Proficiency Program (WINGS) on FAASafety.gov. Activity to be demonstrated using appropriate navigation charts and the GNS 430 when applicable (Activity No. A100125-09 validated in WINGS). (hours)

2.   Demonstrate proficiency utilizing the GNS 430 during flight to include in-flight changes and the ability to find the nearest airports. (hours)

3.   Cirrus SR-22 emergency procedures – engine failure/loss of power. (hours)

1 of 2

Indicates new/changed information.

Figure 15-6-1H.  Sample Remedial Training Completion Certification from Remedial Training Provider (Continued)

Level of Proficiency Achieved: The above tasks were completed to the level of proficiency stated in the applicable Practical Test Standards (PTS)) (FAA-S-8081-[insert standard used]). Scope and comments are attached.

Signature: _________________________________________

Applicable Certificate No.: __________________     Expires: __________

Date signed: __________________

2 of 2

Indicates new/changed information.

Figure 15-6-1J.  Sample Letter of Rescission

[Insert date]

[Insert name]

[Insert address]

Dear [Insert name]:

This is to inform you that we find you have not complied with the remedial training (RT) agreement executed on [insert date], requiring that you complete specified RT. Specifically, your supervising flight instructor, [insert name], advised us that you have not [insert description of RT agreement conditions not met, such as “begun the flight instruction in navigation procedures you agreed to have completed”] by [insert name of training provider]. Further, you were scheduled to participate in [insert description of other items if necessary] but you did not attend or advise us of any rescheduling of the training elements per the terms of the RT agreement.

Indicates new/changed information.

In view of your failure to complete the terms of the RT agreement, we have terminated your participation in the RT program effective this date. We are referring you back to the [insert Flight Standards office name] for their followup.

Sincerely,

[Insert name]

FAASTeam Program Manager/Regional FAASTeam Point of Contact

Indicates new/changed information.

Figure 15-6-1K.  Sample Remedial Training Curriculum – Maintenance Technician

REMEDIAL TRAINING CURRICULUM – MAINTENANCE TECHNICIAN (Sample)

Objective: To improve the airman’s knowledge and Aircraft Maintenance proficiency in recordkeeping requirements with emphasis on the consequences in failure to follow procedures and addressing Airworthiness Directives (AD).

Content:

A.    A minimum of 4 hours of education on the following subjects:

1.   FAASafety.gov Course, “Failure to Follow Procedures – INSPECTIONS,” by the FAA Safety Team (FAASTeam)/Achieve (online course) and complete the end of course exam (corrected to 100 percent). (2 hours)

2.   Attend the upcoming FAASTeam Safety Seminar, “Decoding Airworthiness Directives (AD),” being conducted [state location, date, and time]. (2 hours)

B.    A minimum of 4 hours of individual instruction with the appointed training provider to include:

1.   Tasks detailed in the Aviation Mechanic General (AMG), Practical Test Standards (PTS)), FAA-S-8081-26, Section I, Maintenance Forms and Records, Objective 2 to the demonstration of Skill (practical) to the Level 3 Performance Standard. (2 hours)

2.   Tasks detailed in the AMG, PTS, FAA-S-8081-26, Section I, Maintenance Forms and Records, Objective 3(c) and 3(e) to the demonstration of Skill (practical) to the Level 3 Performance Standard. (2 hours)

Completion Standards: The training will have been successfully completed when the assigned remedial training (RT) provider, by oral testing and practical demonstration, certifies that the airman has completed instruction in the above mentioned tasks in accordance with the RT curriculum. Documentation must be provided to the FAASTeam Program Manager (FPM)/Regional FAASTeam Point of Contact (RFPOC) as stated in the RT agreement.

Completion Date: [insert date]

Failure to complete any element of this agreement within the prescribed period of time will result in your removal from the RT program and commencement of other appropriate FAA reexamination or enforcement action.

[Insert name]                                                                                                                                        Date: [insert date]

FAASTeam Program Manager/Regional FAASTeam Point of Contact

I agree to comply with the terms and conditions specified in this letter. I understand that failure to complete any element of this agreement within the prescribed period of time may result in my removal from the RT program and administrative or legal enforcement action and/or reexamination under Title 49 of the United States Code (49 U.S.C.) § 44709(a). If legal enforcement action is taken, I waive my right under section 821.33 of the National Transportation Safety Board’s (NTSB) Rules of Practice (Title 49 of the Code of Federal Regulations (49 CFR) part 821, § 821.33), to move to dismiss the FAA’s complaint as stale.

[Insert name]                                                                                                                                        Date: [insert date]

Indicates new/changed information.

Figure 15-6-1L.  Sample Remedial Training Curriculum – Flight Operations

REMEDIAL TRAINING CURRICULUM – FLIGHT OPERATIONS (Sample)

Syllabus Objective: To improve the airman’s knowledge and proficiency in visual flight rules (VFR) radio navigation, cross-country flying, and operating procedures in terminal control areas (TCA).

Syllabus Content:

(1)  A minimum of 6 hours of ground instruction on the following subjects:

(a)  Reading aeronautical charts.

(b)  Operation of navigation equipment (both Global Positioning System (GPS) and Very high frequency Omnidirectional Range (VOR)).

(c)  Limitations of navigation equipment (both GPS and VOR).

(d)  Cross-country navigation using pilotage and radio navigation (both GPS and VOR).

(e)  Air traffic control (ATC) procedures for operating in TCAs under VFR.

(2)  At least one visit to the Metropolis TCA radar facility to participate in “Operation Rain Check.” Travel time, to and from the Metropolis Airport, cannot be credited toward the 6-hour ground instruction requirement.

(3)  Three hours of flight instruction in the following procedures:

(a)  Operation of navigation equipment (both GPS and VOR).

(b)  Cross-country navigation using pilotage and radio navigation (both GPS and VOR).

(c)  VFR operating procedures in TCAs.

Completion Standards: The training will have been successfully completed when, by oral testing and practical demonstration, the airman demonstrates proficiency in the above subjects and procedures in accordance with the applicable practical test standards (PTS)) to the supervising instructor.

Completion Date: [insert date]

Failure to complete any element of this agreement within the prescribed period of time will result in your removal from the remedial training (RT) program and commencement of other appropriate Federal Aviation Administration (FAA) reexamination or enforcement action.

[Insert name]                                                                                                                                        Date: [insert date]

FAASTeam Program Manager/Regional FAASTeam Point of Contact

I agree to comply with the terms and conditions specified in this letter. I understand that failure to complete any element of this agreement within the prescribed period of time may result in my removal from the RT program and administrative or legal enforcement action and/or reexamination under Title 49 of the United States Code (49 U.S.C.) § 44709(a). If legal enforcement action is taken, I waive my right under section 821.33 of the National Transportation Safety Board’s (NTSB) Rules of Practice (Title 49 of the Code of Federal Regulations (49 CFR) part 821, § 821.33), to move to dismiss the FAA’s complaint as stale.

[Insert name]                                                                                                                                     Date: [insert date]

15-6-1-17 through 15-6-1-31 RESERVED.