DEPARTMENT OF TRANSPORTATION
Coordination with the Air Mobility Command’s Department of Defense Commercial Airlift Division and the United States Transportation Command
1. Purpose of This Order. This order establishes
a shared Federal Aviation Administration (FAA) liaison position assigned by
the Air Transportation Division (AFS‑200) to the Air Mobility Command’s (AMC)
Department of Defense (DOD) Commercial Airlift Division and the United States
Transportation Command (USTRANSCOM). This order also provides coordination procedures
between the FAA and the DOD Commercial Airlift Division’s mission of evaluating
air carriers conducting contractual business with the DOD. Both the DOD Commercial
Airlift Division and USTRANSCOM are located at Scott Air Force Base (AFB), IL.
2. Audience. The primary audience for this order is the Flight
Standards Service (AFS) branches and divisions in headquarters (HQ), regions,
certificate-holding district offices (CHDO), certificate management offices
(CMO), Certificate Management Teams (CMT), and International Field Offices (IFO).
4. Cancellation. This order cancels FAA Order
8000.4J, Coordination with the Department of Defense, Commercial Airlift
Division, dated July 26, 2010.
5. Explanation of Changes. This order:
· Changes references from the Analysis and Information Staff (AFS-20)
to the Air Transportation Division (AFS‑200).
· Includes additional references to the “Commercial Aircraft Review
· Replaces “Flight Standards District Office (FSDO)” with “CHDO.”
· Includes references to the CMT.
· Includes references to USTRANSCOM.
· Includes the actual law (Title 10 of the United States Code (10
U.S.C.) § 2640) in paragraph 7.
6. Distribution. The FAA distributes this order to AFS at the
branch level, all regional Flight Standards divisions (RFSD) at the branch level,
all CHDOs/CMOs/CMTs, and all IFOs.
7. Background. The DOD contracts for passenger and air cargo
movements from air carriers certificated by the FAA. The DOD is required by
law (10 U.S.C. § 2640) to conduct capability evaluations of these carriers to
ensure that each is able to satisfy the unique requirements of the military
contract and adhere to the DOD Air Transportation Quality and Safety Requirements
published in Title 32 of the Code of Federal Regulations (32 CFR) part 861.
Generally, DOD surveillance requirements include an initial onsite capability
survey with a recurring onsite survey every 2 years thereafter, a performance
evaluation every 6 months, and periodic aircraft ramp inspections and cockpit
observations on selected air carriers.
8. Data Sharing. The DOD and FAA have agreed to share aviation
safety data. The DOD will provide survey reports, letters of concern, DOD CARB
actions, etc., to the FAA. The FAA will provide FAA investigative reports such
as regional or CHDO air carrier evaluations, national Air Carrier Evaluation
Program (ACEP) results, etc., to the DOD. The exchange of air carrier and safety
information should occur on a routine and timely basis. In accordance with existing
Memorandums of Understanding (MOU), each agency is responsible for understanding
and safeguarding the sensitivity of the data exchanged.
9. DOD Responsibilities. The DOD Commercial Airlift Division
is expected to follow these procedures:
a. Pre-Survey Notification. The survey team will notify the FAA
CHDO/CMO/CMT before embarking on capability surveys and will outline their inspection
b. Request for Information. Contact by DOD personnel with FAA
offices while conducting onsite surveys and performance evaluations may include
requests for information that pertain to:
· Aircraft accidents;
· Enforcement actions;
· Hazardous materials (hazmat) authorizations and security issues;
· National ACEP information/results;
· Regional Office (RO) and district office safety inspection results;
· Operations specifications (OpSpecs) changes; and
· Any other changes in the air carrier’s operation that could affect
its CFR compliance/safety posture.
c. Desktop Audits. Semiannual performance evaluations conducted
by DOD will normally be desktop audits. These evaluations will include communications
with appropriate FAA principal inspectors (PI) via telephone.
d. Aircraft Ramp Inspection Notification. Normally, the DOD does
not notify the CHDO/CMO/CMT PIs that a no-notice aircraft ramp inspection has
occurred unless the inspection reveals a potential problem or concern involving
the FAA’s area of responsibility.
e. Cockpit Observation. DOD commercial air carrier operations
evaluators possess FAA cockpit authority (Survey and Analysis (S&A) Form 110B,
DOD Commercial Air Carrier Evaluator’s Credential) and will frequently conduct
cockpit observations of commercial aircrews. These observations may or may not
coincide with scheduled onsite surveys. The evaluators will notify the appropriate
FAA RFSD and CHDO/CMO/CMT PI if they observed suspected violations of FAA regulations.
f. Debriefing. After completing a survey, the survey team will
debrief the appropriate CHDO/CMO/CMT personnel. In accordance with DOD procedures,
the team will not reach conclusions at this time, but will discuss its factual
findings. The debriefing may occur via telephone if a face-to-face debriefing
is impractical due to location, time, or non-availability of FAA personnel.
g. Formal Survey Report. The survey team will prepare a formal
report for all surveys that the Chief of the DOD Commercial Airlift Division
normally approves. If necessary, the survey team will also prepare a report
for consideration by the CARB at AMC, Scott AFB, IL. The CARB reviews and evaluates
a commercial air carrier’s eligibility and capability to provide or continue
airlift services to the DOD. The DOD provides copies of all survey reports to
the FAA liaison at HQ AMC for further FAA distribution, as required. The FAA
RFSD/CHDO/CMO/CMT can expect to receive a copy of the DOD survey report within
30 to 60 days from completion of the onsite survey. Additionally, copies of
foreign air carrier surveys are provided to the International Programs and Policy
Division (AFS‑50) for their information and use.
h. FAA Representation. The FAA liaison to HQ AMC will represent
the FAA as a non-voting advisor to the DOD CARB.
i. Survey Team Visit Schedule. Each FAA region and Air Transportation
Oversight System (ATOS) point of contact (POC) will receive a proposed monthly
schedule of DOD survey team visits from the FAA liaison. Additionally, the ATOS
program manager, or their POC, will provide a monthly schedule of national ACEP
evaluations to AFS-200 for distribution to the DOD through the FAA liaison.
10. FAA Regional Responsibilities. Each region will take the following
· Ensure cooperation with the DOD survey team, especially at the
· Appoint an FAA aviation safety inspector (ASI) (occupational code
1825) as the RFSD focal point for DOD survey activities, whose primary purpose
is to maintain a cooperative working relationship with the applicable CHDO/CMO/CMT
and the FAA liaison as the DOD coordinator; and
· Provide notification to the Air Carrier Operations Branch (AFS-220)
of the appointment.
11. FAA CHDO/CMO/CMT Responsibilities. Through the MOU, the FAA
and DOD have agreed to share information on air carriers. Each CHDO/CMO/CMT
contacted by the DOD Commercial Airlift Division will provide the following
a. Cooperation. Ensure full cooperation with all DOD Commercial
Airlift Division team members. Provide all available requested information pertaining
to the air carrier undergoing evaluation. The DOD has access to FAA databases,
including the enhanced Vital Information Database (eVID), Enforcement Information
System (EIS), Accident Incident Data System (AIDS), OpSpecs, Program Tracking
and Reporting Subsystem (PTRS), ATOS, and Safety Performance Analysis System
(SPAS). FAA PIs or their representatives will attend DOD survey team briefings
and debriefings, and be available during the inspection for consultation, whenever
practical, to answer any questions that may arise.
b. Respond to Requests. The CHDO/CMO/CMT will also respond to
all survey team requests for information after the survey is complete. The air
carrier responds directly to the DOD regarding specific findings. If a finding
is a violation of the CFR or violates operations or airworthiness manual requirements,
the CHDO/CMO/CMT will provide verification of FAA approval/acceptance of carrier
solutions to the DOD, when requested.
c. Liaison, Investigation, and Notification. On all surveys,
maintain close liaison with the RFSD DOD coordinator. Immediately investigate
any survey team findings that contain possible violations of Title 14 of the
Code of Federal Regulations (14 CFR). The CHDO/CMO/CMT will notify the RFSD
DOD coordinator of validated DOD findings and the proposed followup plan of
action by the CHDO/CMO/CMT as soon as practical, no later than 15 working-days
from the DOD debrief. The RFSD DOD coordinator will keep the FAA AFS-200 liaison
informed of such events and followup plans of action.
d. Followup. The DOD relationship with the air carriers is one
of a contractual nature where the DOD can make demands beyond those required
by FAA regulations. For this reason, the CHDO/CMO/CMT is primarily responsible
for following up on findings that meet the criteria of subparagraph 11c.
12. CHDO/CMO/CMT PTRS Procedures.
a. Timely Closeout Action. Entering the DOD survey report/letter
of concern/CARB findings or remarks into the PTRS provides HQ and regional personnel
with a method to ensure timely closeout action on each finding and/or eliminates
the need to generate manual reports.
b. Forward DOD Survey Report/Letter of Concern/CARB Letter. The
FAA liaison to HQ AMC will forward an electronic copy of the letter of concern,
or CARB letter when appropriate, and all DOD survey reports to the CHDO/CMO/CMT;
the appropriate RFSD DOD coordinator; and AFS-200 and AFS-5 (HQ AMC Liaisons
to FAA HQ).
c. Review Findings. The RFSD DOD coordinator will ensure contact
is made with the CHDO/CMO/CMT within 15 working-days of the email date to discuss
the DOD survey report, letter of concern, or CARB letter. Together, they will
review the DOD survey report, letter of concern, or CARB letter to determine
whether any of the findings contain FAA regulatory concerns that will require
corrective action by the carrier and further followup by the FAA.
Note: FAA CHDO/CMO/CMT personnel that have received a verbal debrief
by the DOD survey team should not wait for receipt of the DOD survey report,
letter of concern, or the CARB letter before beginning corrective action followup
on any FAA regulatory concerns. The CHDO/CMO/CMT should make a PTRS entry for
each FAA regulatory discrepancy identified and begin followup action to resolve
the discrepancy. The CHDO/CMO/CMT must communicate the results of the debriefing
to the FAA regional DOD coordinator as soon as practical, no later than 15 working-days
from the DOD survey team debrief. This communication should identify whether
or not there are any FAA regulatory issues, as well as any followup plan of
action by the CHDO/CMO/CMT to resolve FAA concerns.
d. Enter Findings into PTRS. The CHDO/CMO/CMT will enter all
findings on the DOD survey report, letter of concern, or CARB letter, including
those findings that were previously corrected onsite, into the PTRS under the
applicable activity code of 1086, 3086, or 5086 and using the “Primary/Key” entry of “A919” and the opinion of “I.” The CHDO/CMO/CMT
should also enter any additional findings from the body of the report, if applicable.
The CHDO/CMO/CMT should enter each finding that is of regulatory concern under
its individual record identification (ID) number.
(1) If the DOD survey report, letter of concern, or CARB letter contains
more than one finding that does not qualify as an FAA regulatory concern, then
the CHDO/CMO/CMT may enter and close all of the nonregulatory findings under
one finding number. Be sure to include the date of the DOD survey report, letter
of concern, or the CARB letter date (or the actual finding date) for each entry
to preclude confusion when the DOD accomplishes more than one survey on the
air carrier during that fiscal year.
(2) If there are FAA regulatory findings that meet the criteria outlined
in subparagraph 11c that involve systemic problems, the CHDO/CMO/CMT will make
entries into PTRS explaining what specific actions the air carrier took to correct
the root cause of the discrepancy, such as, “ACTION 10/1/2010: XYZ Airlines
has submitted revision 33 to the General Maintenance Manual (GMM), which formalizes
new improved Continuing Analysis and Surveillance (CAS) procedures. ACTION 10/23/2010:
Revision 33 to the GMM has been reviewed and accepted by the FAA. This finding
is closed.” Be sure to keep the finding open in the PTRS until the carrier has
completed all of the required corrective actions to fully resolve the discrepancy.
(3) If the determination is made that a finding does not meet the criteria
of subparagraph 11c, the CHDO/CMO/CMT will make the following entry in PTRS
for that finding: “This finding was found to contain no FAA regulatory concerns
and is hereby closed.”
(4) If there are no findings in the entire survey report, letter of concern,
or CARB letter that concern the FAA, the CHDO/CMO/CMT should make one PTRS entry
stating, for example: “The 10/12/2010 (date of survey) DOD survey report was
reviewed and found to contain no FAA regulatory concerns, and is hereby closed.”
Any PTRS entry originating from a letter of concern or CARB letter in which
there are no findings that meet the criteria outlined in subparagraph 11c should
remain open until the CHDO/CMO/CMT has received and reviewed the DOD survey
report, letter of concern, or CARB letter for any additional findings or corrections
that the air carrier or FAA may need to address before final closeout.
(5) The CHDO/CMO/CMT should make the initial PTRS entries within 15 working-days
of receipt of the DOD survey report, letter of concern, or CARB letter, whichever
it received first. Any finding that is duplicated in the letter of concern,
CARB letter, or DOD survey report should only be entered once in the PTRS.
e. Provide Support for Concern Resolution. When the CHDO/CMO/CMT
determines that a finding is not regulatory in nature, but would increase the
operational safety posture of a carrier, it is highly recommended that the region
and CHDO/CMO/CMT provide support to satisfactorily resolve the DOD concerns.
f. Enter Relevant Portion of DOD Survey Report, Letter of Concern,
or CARB Letter. The CHDO/CMO/CMT should refrain from entering the entire
DOD survey report, letter of concern, or CARB letter into the PTRS as this serves
no useful purpose and needlessly clutters the PTRS.
g. CHDO/CMO/CMT Action Monitoring. Along with the host FAA region,
the FAA liaison will monitor any required CHDO/CMO/CMT actions to ensure the
entry of all findings within 15 working-days and proper closure of the findings
within 120 days of the email date of the DOD survey report, letter of concern,
or CARB letter. Findings that are not recorded on a PTRS record within 15 working-days
or that remain open beyond 120 days may be brought to the attention of the respective
FAA division manager through AFS-200.
13. DOD Web Page. The DOD Commercial Airlift Division maintains
a Web site where the following information is available: office background,
DOD commercial air transportation quality and safety requirements, DOD model
programs, DOD survey checklists, and newsletters. This Web site is at http://www.amc.af.mil/library/businesscustomers.asp.
14. Contacts. Contact the FAA liaison to HQ AMC for all matters
concerning this order at the following address:
Attn: FAA Liaison
402 Scott Drive, Unit 3A1
Scott AFB, IL 62225-5302
15. Directive Feedback Information. Any deficiencies found, clarifications
needed, or suggested improvements regarding the contents of this order should
be forwarded to the originating office (AFS-200) in addition to the Directives
Management Officer, AFS-140. For your convenience, FAA Form 1320-19, Directive
Feedback Information, is the last page of this order. If an immediate interpretation
is necessary, please call the originating office for guidance. However, you
should also use Form 1320-19 to follow up on your verbal conversation.
ORIGINAL SIGNED by
/s/ John M. Allen
Director, Flight Standards Service
FAA Form 1320-19, Directive Feedback
Please submit any written
comments or recommendations for improving this directive, or suggest new items
or subjects to be added to it. Also, if you find an error, please tell us about
Subject: Order 8000.4K, Coordination with the Air Mobility Command’s Department of Defense
Commercial Airlift Division and the United States Transportation Command
To: Directive Management Officer,
(Please check all appropriate
An error (procedural or typographical)
has been noted in paragraph ____________________ on
page _________ .
Recommend paragraph _______
on page ___________ be changed as follows: (attach separate sheet if necessary)
In a future change to this
directive, please include coverage on the following subject (briefly describe
what you want added):
I would like to discuss the
above. Please contact me.
Submitted by: ____________________________________________
FTS Telephone Number: _______________________
Routing Symbol: _____________________
FAA Form 1320-19 (8-89)