Unscoped DCT Report (Standard DCT)


MLF Label: 2.0 Flight Operations
DCT Type: SP DCT
Specialty: Operations
Peer Group: C - Part 135 (9 or Less Seats)
DCT Revision: 34.0 on 12/19/18 (Released)
Summary Information

Purpose (Certificate Holder Responsibility): The CH is responsible to manage the safety of the Flight Operations processes within its operation.
Objective (FAA Responsibility): The FAA objective is to determine if the CH; (1) Met regulatory requirements, guidance, and safety performance objectives of its Flight Operations processes, and; (2) Managed safety of the Flight Operations processes by incorporating system safety principles which include safety attributes.


The Flight Operations Subsystem includes the following Element(s)
  2.1 Training & Qualification
     2.1.1 (OP) Training of Flight Crewmembers
     2.1.2 (OP) Training of Check Airmen and Instructors
     2.1.3 (OP) Simulators/Training Devices
     2.1.4 (OP) Outsource Crewmember Training
     2.1.5 (OP) Appropriate Airmen / Crewmembers Checks and Qualifications
     2.1.6 (OP) Advanced Qualification Program (AQP)
     2.1.7 (OP) Flight Crewmember Flight / Duty / Rest Time
     2.1.8 (OP) Training of Operations Control Specialists
     2.1.9 (OP) Operations Control Specialist Duty / Rest Time
  2.2 Aircraft Operations
     2.2.1 (OP) Airmen Duties / Flight Deck Procedures
     2.2.2 (OP) Category II & III Operations
     2.2.3 (OP) Pilot Operating Limitations / Recent Experience
  2.3 Aircraft Equipment
     2.3.1 (OP) Appropriate Operational Equipment


Questions Answers References
  2.1 Training & Qualification
1   
Did your observations of Training of Flight Crew Members procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  15  12/19/2018 12:21:47 PM, 

QID:
 00011992, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 3 Ch 18 Sec 5, 8900.1 Vol 3 Ch 18 Sec 7, 8900.1 Vol 3 Ch 19 Sec 1, 8900.1 Vol 3 Ch 19 Sec 10, 8900.1 Vol 3 Ch 19 Sec 2, 8900.1 Vol 3 Ch 19 Sec 3, 8900.1 Vol 3 Ch 19 Sec 4, 8900.1 Vol 3 Ch 19 Sec 5, 8900.1 Vol 3 Ch 19 Sec 6, 8900.1 Vol 3 Ch 19 Sec 7, 8900.1 Vol 3 Ch 19 Sec 8, 8900.1 Vol 3 Ch 19 Sec 9, 8900.1 Vol 3 Ch 54 Sec 5, 8900.1 Vol 4 Ch 2 Sec 5, 8900.1 Vol 4 Ch 7 Sec 4, 8900.1 Vol 6 Ch 2 Sec 13, AC-135-14, AC-135-15, AC-120-35, AC-120-51, AC-120-68, A050, B046, C048, C081, A024, B030, B035, B040, B045, B059, C061, C063, C071, C072, C073, C076, C079, C300, C384, H104, H112, H119, H122, A061, 121 Appendix E, 121 Appendix F, 121.137(b), 121.337, 121.358, 121.401(a), 121.401(c), 121.401(d), 121.403, 121.403(b), 121.404, 121.405, 121.407(a), 121.409(a), 121.409(b), 121.409(c), 121.409(d), 121.412, 121.415(a), 121.415(b), 121.415(c), 121.415(d), 121.415(f), 121.415(g), 121.417, 121.417(b), 121.417(c), 121.417(d), 121.417(e), 121.418(a), 121.419(a), 121.419(b), 121.424(a), 121.424(b), 121.424(c), 121.424(d), 121.425(a), 121.426(b), 121.427(a), 121.427(b), 121.427(c), 121.427(d), 121.433(c), 121.433(d), 121.440, 121.441, 121.683(a), 121.805, 121.805(a), 121.805(b), 135 Subpart H, 135.154, 135.293(a), 135.293(b), 135.297, 135.299(a), 135.301(a), 135.323(a), 135.323(b), 135.323(c), 135.323(d), 135.323(e), 135.325(a), 135.329(c), 135.329(e), 135.330(b), 135.330(c), 135.330(d), 135.331, 135.331(b), 135.331(c), 135.331(d), 135.335(a), 135.335(b), 135.341, 135.341(a), 135.341(b), 135.341(c), 135.341(d), 135.345(a), 135.345(b), 135.347(a), 135.347(b), 135.347(c), 135.351(a), 135.351(b), 135.351(c), 14 CFR Part 121 Subpart N, 44703, 8000.88, 135.325, 8900.1 Vol 3 Ch 19 Sec 12, 121.419(c), 121.419(d), 61.156, 121.418(b), 121.418(c), 8900.1 Vol 3 Ch 19 Sec 15, H123, A051
2   
Did your observations of Training of Check Airmen and Instructors procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") AND ((TRAINING PERSONNEL = "CHECK AIRMEN AIRCRAFT") OR (TRAINING PERSONNEL = "CHECK AIRMEN SIMULATOR") OR (TRAINING PERSONNEL = "FLIGHT INSTRUCTOR AIRCRAFT") OR (TRAINING PERSONNEL = "FLIGHT INSTRUCTOR SIMULATOR")) ,  Rev.  10  12/19/2018 12:21:41 PM, 

QID:
 00011990, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 3 Ch 20 Sec 1, 8900.1 Vol 3 Ch 20 Sec 2, 8900.1 Vol 3 Ch 20 Sec 4, AC-120-68, 121.401(a), 121.411(b), 121.411(c), 121.411(d), 121.411(e), 121.411(f), 121.412(b), 121.412(c), 121.412(f), 121.413, 121.413(a), 121.413(e), 121.414(a), 121.414(c), 121.414(d), 121.414(e), 135.247, 135.323(a), 135.337(b), 135.337(c), 135.337(d), 135.337(e), 135.337(f), 135.337(g), 135.338(b), 135.338(c), 135.338(e), 135.338(f), 135.338(g), 135.339, 135.339(a), 135.339(b), 135.339(c), 135.339(e), 135.339(f), 135.339(g), 135.340(a), 135.340(c), 135.340(e), 135.340(g), 44703, 8000.88, 8900.1 Vol 3 Ch 20 Sec 7, 8900.1 Vol 3 Ch 20 Sec 5
3   
Did your observations of Simulators / Training Devices procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") AND ((TRAINING EQUIPMENT = "FLIGHT SIMULATORS") OR (TRAINING EQUIPMENT = "FLIGHT TRAINING DEVICES")) ,  Rev.  8  3/23/2018 3:55:54 PM, 

QID:
 00011991, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 3 Ch 19 Sec 6, 135.327(b), 135.335(b), 135.335(d)
4   
Did your observations of Outsource Crewmember Training procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") AND (OPSPEC = "A031") ,  Rev.  5  3/23/2018 3:55:44 PM, 

QID:
 00011993, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 3 Ch 54 Sec 5, A031, 135.324(b)
5   
Did your observations of Appropriate Airmen / Crewmember Checks & Quals procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  12  9/28/2018 5:07:17 PM, 

QID:
 00011994, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 3 Ch 18 Sec 3, 8900.1 Vol 3 Ch 19 Sec 10, 8900.1 Vol 3 Ch 19 Sec 7, 8900.1 Vol 3 Ch 20 Sec 1, 8900.1 Vol 3 Ch 20 Sec 2, 8900.1 Vol 3 Ch 31 Sec 1, 8900.1 Vol 3 Ch 31 Sec 3, 8900.1 Vol 6 Ch 2 Sec 14, AC-135-14, AC-120-35, AC-120-68, A021, A031, 121.402(b), 121.409, 121.409(d), 121.427(a), 121.432(a), 121.432(b), 121.433(c), 121.433(e), 121.434(b), 121.434(c), 121.434(g), 121.439(a), 121.439(b), 121.439(c), 121.439(d), 121.440, 121.441, 121.441(a), 121.443(a), 121.443(b), 121.445(d), 135.115, 135.243(b), 135.243(c), 135.244(a), 135.244(b), 135.25(d), 135.293, 135.293(a), 135.293(b), 135.297, 135.299, 135.299(a), 135.301(a), 135.324(b), 135.337(b), 135.337(c), 135.338(b), 135.338(c), 135.351(a), 135.63(a), 135.63(b), 61.23(a), 61.3(a), 8000.88, 135.243, 135.299(b), 135.95, 121.436(a), 135.609(c), 135.603, 135.605(b), A051
6   
Did your observations of Advanced Qualification Program (AQP) procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") AND (OPSPEC = "A034") ,  Rev.  6  3/23/2018 3:55:47 PM, 

QID:
 00011995, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 2, 8900.1 Vol 3 Ch 21 Sec 3, 8900.1 Vol 3 Ch 21 Sec 5, AC-120-35, AC-120-54, AC-120-68, 121.903, 121.903(c), 121.909, 121.909(b), 121.913(a), 121.913(b), 121.913(d), 121.915(a), 121.915(b), 121.917(a), 121.917(b), 121.917(c), 121.921, 121.923, 121.925, 135.335(a), 135.335(b), 44703, 8000.88
7   
Did your observations of Flight Crewmember Flight/Duty/Rest Time procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") ,  Rev.  5  6/28/2018 9:00:39 AM, 

QID:
 00011996, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
135.263
8   
Did your observations of Training of Operations Control Specialists procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") AND (OPSPEC = "A021") AND (TYPE/KIND OF OPERATION = "10 OR MORE HELICOPTER AIR AMBULANCES") ,  Rev.  2  3/23/2018 3:55:52 PM, 

QID:
 00049725, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
AC-120-96, 135.619(f), 135.619(d), 135.619(e)
9   
Did your observations of Operations Control Specialist Duty/Rest Time procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") AND (OPSPEC = "A021") AND (TYPE/KIND OF OPERATION = "10 OR MORE HELICOPTER AIR AMBULANCES") ,  Rev.  2  3/23/2018 3:55:52 PM, 

QID:
 00049726, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
AC-120-96, 135.619(g)
  2.2 Aircraft Operations
10   
Did your observations of Airmen Duties/Flight Deck Procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  17  12/19/2018 12:21:40 PM, 

QID:
 00011999, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
91.187, 91.409, 91.7(a), 91.9, 135.144, 135.171(a), 135.209, 135.223, 135.69(b), 135.609(a), 135.613(b), 135.609(b), 135.613(a), 135.611(a), 8900.1 Vol 4 Ch 6 Sec 6, A051, 8900.1 Vol 3 Ch 18 Sec 3, 8900.1 Vol 3 Ch 18 Sec 5, 8900.1 Vol 3 Ch 18 Sec 7, 8900.1 Vol 3 Ch 19 Sec 7, 8900.1 Vol 4 Ch 1 Sec 2, 8900.1 Vol 4 Ch 1 Sec 5, 8900.1 Vol 4 Ch 3 Sec 5, 8900.1 Vol 4 Ch 7 Sec 4, AC-135-14, AC-90-80, A050, A057, C048, C081, A015, A021, B030, B035, B036, B045, C052, C054, C055, C057, C064, C071, C075, C077, H101, H102, H103, H104, H105, H106, H112, H114, H116, H117, H118, H119, H120, H122, AC-91-70, 135.100, 135.105(a), 135.105(c), 135.115, 135.117, 135.121(c), 135.122, 135.151, 135.152, 135.159(f), 135.171(b), 135.175(c), 135.19(c), 135.203(a), 135.203(b), 135.205(a), 135.205(b), 135.207, 135.217, 135.221, 135.225, 135.225(c), 135.229(a), 135.229(b), 135.299(c), 135.419, 135.63(c), 135.63(d), 135.65(b), 135.65(c), 135.67, 135.69(a), 135.71, 135.75, 135.78, 135.83(a), 135.83(b), 135.85, 135.89(a), 135.89(b), 135.93, 61.3(a), 61.3(c), 91.103, 91.105, 91.123, 91.153(b), 91.169(d), 91.175(c), 91.175(l), 91.183, 91.183(a), 91.183(b), 91.183(c), 91.185(b), 91.185(c)
11   
Did your observations of Category II & III Ops procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") AND ((FLT AUTHORIZATION = "CONDUCTS CATEGORY II OPERATIONS") OR (FLT AUTHORIZATION = "CONDUCTS CATEGORY III OPERATIONS") OR (OPSPEC = "H108") OR (OPSPEC = "H109")) ,  Rev.  7  3/23/2018 3:56:02 PM, 

QID:
 00011997, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
AC-120-28, AC-120-29, C060, 135.111, 135.93(f)
12   
Did your observations of Pilot Operating Limitations/Recent Experience procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  11  12/19/2018 12:21:48 PM, 

QID:
 00011998, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 6 Ch 2 Sec 14, A050, 121.434(a), 121.434(b), 121.434(c), 121.438(a), 121.438(b), 121.439(a), 135.225(e), 135.244, 135.247(a), 135.63(a), 135.63(b), 61.57(f), 61.57, 61.57(g), A051, 135.245(c)
13   
Did the certificate holder effectively mitigate unacceptable levels of risk(s) for the Flight Operations process?




NOTE: This question applies to all Elements within this System.

Safety Attribute: Controls,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  4  3/23/2018 3:55:42 PM, 

QID:
 00012000, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Controls were effective
  Isolated instance(s) when controls were not effective
  Several instances when controls were not effective
  Systemic or significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
14   
Did the certificate holder's Flight Operations process ensure consistency of related processes between departments and employees (interfaces)?




NOTE: This question applies to all Elements within this System.

Safety Attribute: Interfaces,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  4  3/23/2018 3:55:42 PM, 

QID:
 00012001, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Interfaces were effective
  Isolated instance(s) when interfaces were ineffective
  Several instances when interfaces were ineffective
  Systemic or significant issues
  Not Observable
15   
Did the responsible person for Flight Operations process provide adequate resources (financial and human) to ensure the safety and performance in support of all process objectives?




NOTE: This question applies to all Elements within this System.

Safety Attribute: Management Responsibility,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  4  3/23/2018 3:55:42 PM, 

QID:
 00012002, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Management of the process was effective
  Isolated instance(s) where management of the process was ineffective
  Several instances where management of the process was ineffective
  Systemic or significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
16   
Did the person with authority over the certificate holder's Flight Operations process effectively plan, direct, control, or change procedures, and make key determinations, including safety risk acceptance decisions?




NOTE: This question applies to all Elements within this System.

Safety Attribute: Management Authority,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") ,  Rev.  4  3/23/2018 3:55:42 PM, 

QID:
 00012003, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Management of the process was effective
  Isolated instance(s) where management of the process was ineffective
  Several instances where management of the process was ineffective
  Systemic or significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
17   
Did the certificate holder monitor and measure the safety performance of the Flight Operations process to identify process deficiencies and take action to correct identified deficiencies?




NOTE: This question applies to all Elements within this System.

Safety Attribute: Process Measurement,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  5  4/3/2018 10:32:59 AM, 

QID:
 00012005, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Process measurements were effective
  Isolated instance(s) when process measurements were not used or ineffective
  Several instances when process measurements were not used or ineffective
  Systemic or significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
18   
Were individuals knowledgeable on how their safety-related duties contributed to the safety performance of the Flight Operations process?




NOTE: This question applies to all Elements within this System.

Safety Attribute: Safety Ownership,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  6  4/3/2018 10:33:28 AM, 

QID:
 00012006, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Individuals were knowledgeable
  Isolated instances where knowledge was lacking
  Several instances where knowledge was lacking
  Systemic or significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
  2.3 Aircraft Equipment
19   
Did your observations of Appropriate Operational Equipment procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  13  6/28/2018 9:00:40 AM, 

QID:
 00012004, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 3 Ch 18 Sec 3, 8900.1 Vol 6 Ch 11 Sec 22, 8900.1 Vol 6 Ch 2 Sec 4, AC-121-24, AC-135-14, A050, A021, A056, A046, A061, AC-20-42, 135.117(e), 135.129(d), 135.149, 135.150, 135.155, 135.157, 135.158, 135.159, 135.161, 135.163, 135.163(f), 135.165, 135.167, 135.173, 135.175, 91.205(h), 135.607, 135.605, 135.611(b), 135.160(a), 135.168(b), 8900.1 Vol 4 Ch 6 Sec 6, A051


Response Details List  SP DCTs (Both OP and AW) (Released, 1.0)
1 Unclear procedure(s)
2 Conflicting procedure(s)
3 Used workaround(s)
4 Skipped process step(s)
5 Personnel failed to follow process (procedures, guidance, etc)
6 Procedures/guidance not available
7 Procedures/guidance not current
8 Inconsistent procedure(s)
9 Undocumented procedure(s)
10 Minor typographical error(s) (i.e. record entries)
11 Information missing
12 Communication failure(s)
13 Personnel failed to perform task
14 Process failed to meet desired outcome
15 Process oversight failure
16 Equipment/tools not available
17 Equipment/tools not adequate
18 Equipment/tools not calibrated
19 Facilities not adequate
20 Other
Response Details List  N/O Response Detail (Released, 1.0)
1 Personnel (i.e. key certificate holder personnel not present/available)
2 Equipment (i.e. equipment not present/available/in serviceable condition)
3 Event did not occur (i.e. the drunk passenger did not show up for the flight...)
4 Time Constraints (i.e. resources/workload)
5 Weather (i.e. weather needed for observation not present or weather made observation impossible)
6 Other