Unscoped DCT Report (Standard DCT)


MLF Label: 4.2 Maintenance Planning and Monitoring
DCT Type: SP DCT
Specialty: Airworthiness
Peer Group: B - Part 135 (10 or More Seats)
DCT Revision: 23.0 on 12/19/18 (Released)
Summary Information

Purpose (Certificate Holder Responsibility): The CH is responsible to manage the safety of the Maintenance Planning and Monitoring processes within its operation.
Objective (FAA Responsibility): The FAA objective is to determine if the CH; (1) Met regulatory requirements, guidance, and safety performance objectives of its Maintenance Planning and Monitoring processes, and; (2) Managed safety of the Maintenance Planning and Monitoring processes by incorporating system safety principles which include safety attributes.


The Maintenance Planning and Monitoring Subsystem includes the following Element(s)
  4.2 Maintenance Planning and Monitoring
     4.2.1 (AW) Maintenance/Inspection Requirements
     4.2.2 (AW) Maintenance/Inspection Schedule
     4.2.3 (AW) AD Management
     4.2.4 (AW) Recordkeeping
     4.2.5 (AW) Maintenance Control Functions


Questions Answers References
  4.2.1 (AW) Maintenance/Inspection Requirements
1   
Did your observations of Maintenance / Inspection Requirements procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") ,  Rev.  10  6/28/2018 2:34:05 PM, 

QID:
 00015356, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 3 Ch 17 Sec 1, 8900.1 Vol 3 Ch 32 Sec 11, 8900.1 Vol 3 Ch 43 Sec 1, 8900.1 Vol 6 Ch 11 Sec 14, 8900.1 Vol 6 Ch 2 Sec 36, 8900.1 Vol 6 Ch 2 Sec 4, 8900.1 Vol 6 Ch 2 Sec 5, AC-120-16, AC-120-77, AC-120-84, AC-120-85, D072, D077, D078, D080, D087, 135.413(a), 135.413(b), 135.422, 135.425, 135.427, 135.427(a), 135.427(b), 135.427(c), 135.437, 135.443, 21.50(b), 39.3, 43 Appendix B, 43.11(a), 43.11(b), 43.13(a), 43.13(b), 43.15(a), 43.15(b), 43.15(c), 43.16, 43.17, 43.2(a), 43.2(b), 43.3(d), 43.3(f), 43.3(h), 43.3(i), 43.5(a), 43.5(b), 43.5(c), 43.7, 43.7(e), 43.9(a), 43.9(d), 8900.1 Vol 3 Ch 64 Sec 1
2   
Did the certificate holder effectively mitigate unacceptable levels of risk(s) for the Maintenance / Inspection Requirements process?




Safety Attribute: Controls,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  3  4/2/2018 12:18:31 PM, 

QID:
 00015357, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Controls were effective
  Isolated instance(s) when controls were not effective
  Several instances when controls were not effective
  Systemic or significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
3   
Did the certificate holder's Maintenance / Inspection Requirements process ensure consistency of related processes between departments and employees (interfaces)?




Safety Attribute: Interfaces,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  4  4/2/2018 12:18:31 PM, 

QID:
 00015358, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Interfaces were effective
  Isolated instance(s) when interfaces were ineffective
  Several instances when interfaces were ineffective
  Systemic or significant issues
  Not Observable
4   
Did the responsible person for Maintenance / Inspection Requirements process provide adequate resources (financial and human) to ensure the safety and performance in support of all process objectives?




Safety Attribute: Management Responsibility,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  3  4/2/2018 12:18:32 PM, 

QID:
 00015359, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Management of the process was effective
  Isolated instance(s) where management of the process was ineffective
  Several instances where management of the process was ineffective
  Systemic or significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
5   
Did the person with authority over the certificate holder's Maintenance / Inspection Requirements process effectively plan, direct, control, or change procedures, and make key determinations, including safety risk acceptance decisions?




Safety Attribute: Management Authority,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  3  4/2/2018 12:18:32 PM, 

QID:
 00015360, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Management of the process was effective
  Isolated instance(s) where management of the process was ineffective
  Several instances where management of the process was ineffective
  Systemic or significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
6   
Did the certificate holder monitor and measure the safety performance of the Maintenance / Inspection Requirements process to identify process deficiencies and take action to correct identified deficiencies?




Safety Attribute: Process Measurement,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  3  4/2/2018 12:18:58 PM, 

QID:
 00015361, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Process measurements were effective
  Isolated instance(s) when process measurements were not used or ineffective
  Several instances when process measurements were not used or ineffective
  Systemic or significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
7   
Were individuals knowledgeable on how their safety-related duties contributed to the safety performance of the Maintenance / Inspection Requirements process?




Safety Attribute: Safety Ownership,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  3  4/2/2018 12:18:32 PM, 

QID:
 00015362, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Individuals were knowledgeable
  Isolated instances where knowledge was lacking
  Several instances where knowledge was lacking
  Systemic, significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
  4.2.2 (AW) Maintenance/Inspection Schedule
8   
Did your observations of Maintenance / Inspection Schedule procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") ,  Rev.  12  12/19/2018 10:53:45 AM, 

QID:
 00015363, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
135.419, 135.421, 135.421(c), 135.422, 135.425, 135.431, 43.13(a), 43.15, 43.16, 91.205(h), 91.207(d), 91.409, 91.409(d), 91.409(f), 91.411, 91.413, TSO-C164, 120.39, 135.411(c), 91.1109, 8900.1 Vol 3 Ch 18 Sec 6, A051, D094, 8900.1 Vol 2 Ch 4 Sec 8, 8900.1 Vol 3 Ch 18 Sec 3, 8900.1 Vol 3 Ch 38 Sec 1, 8900.1 Vol 3 Ch 57 Sec 1, 8900.1 Vol 4 Ch 7 Sec 4, 8900.1 Vol 6 Ch 11 Sec 14, 8900.1 Vol 6 Ch 11 Sec 22, 8900.1 Vol 6 Ch 2 Sec 28, 8900.1 Vol 6 Ch 2 Sec 35, AC-120-16, AC-120-84, A050, D072, D073, D093, D101, D104, A449, D103, 119.49(c), 120.35, 135.23(o)
9   
Did the certificate holder effectively mitigate unacceptable levels of risk(s) for the Maintenance / Inspection Schedule process?




Safety Attribute: Controls,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  3  4/2/2018 12:18:32 PM, 

QID:
 00015364, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Controls were effective
  Isolated instance(s) when controls were not effective
  Several instances when controls were not effective
  Systemic or significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
10   
Did the certificate holder's Maintenance / Inspection Schedule process ensure consistency of related processes between departments and employees (interfaces)?




Safety Attribute: Interfaces,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  3  4/2/2018 12:18:32 PM, 

QID:
 00015365, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Interfaces were effective
  Isolated instance(s) when interfaces were ineffective
  Several instances when interfaces were ineffective
  Systemic or significant issues
  Not Observable
11   
Did the responsible person for Maintenance / Inspection Schedule process provide adequate resources (financial and human) to ensure the safety and performance in support of all process objectives?




Safety Attribute: Management Responsibility,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  3  4/2/2018 12:18:32 PM, 

QID:
 00015366, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Management of the process was effective
  Isolated instance(s) where management of the process was ineffective
  Several instances where management of the process was ineffective
  Systemic or significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
12   
Did the person with authority over the certificate holder's Maintenance / Inspection Schedule process effectively plan, direct, control, or change procedures, and make key determinations, including safety risk acceptance decisions?




Safety Attribute: Management Authority,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  3  4/2/2018 12:18:33 PM, 

QID:
 00015367, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Management of the process was effective
  Isolated instance(s) where management of the process was ineffective
  Several instances where management of the process was ineffective
  Systemic or significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
13   
Did the certificate holder monitor and measure the safety performance of the Maintenance / Inspection Schedule process to identify process deficiencies and take action to correct identified deficiencies?




Safety Attribute: Process Measurement,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  3  4/2/2018 12:18:58 PM, 

QID:
 00015368, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Process measurements were effective
  Isolated instance(s) when process measurements were not used or ineffective
  Several instances when process measurements were not used or ineffective
  Systemic or significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
14   
Were individuals knowledgeable on how their safety-related duties contributed to the safety performance of the Maintenance / Inspection Schedule process?




Safety Attribute: Safety Ownership,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  3  4/2/2018 12:18:33 PM, 

QID:
 00015369, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Individuals were knowledgeable
  Isolated instances where knowledge was lacking
  Several instances where knowledge was lacking
  Systemic, significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
  4.2.3 (AW) AD Management
15   
Did your observations of AD Management procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") ,  Rev.  7  6/28/2018 2:34:03 PM, 

QID:
 00015370, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 3 Ch 31 Sec 5, 8900.1 Vol 3 Ch 59 Sec 1, 8900.1 Vol 3 Ch 59 Sec 3, AC-39-9, 135.439(a), 39.11, 39.17, 39.19, 39.21, 39.23, 39.27, 39.7
16   
Did the certificate holder effectively mitigate unacceptable levels of risk(s) for the AD Management process?




Safety Attribute: Controls,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  3  4/2/2018 12:18:34 PM, 

QID:
 00015371, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Controls were effective
  Isolated instance(s) when controls were not effective
  Several instances when controls were not effective
  Systemic or significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
17   
Did the certificate holder's AD Management process ensure consistency of related processes between departments and employees (interfaces)?




Safety Attribute: Interfaces,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  3  4/2/2018 12:18:34 PM, 

QID:
 00015372, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Interfaces were effective
  Isolated instance(s) when interfaces were ineffective
  Several instances when interfaces were ineffective
  Systemic or significant issues
  Not Observable
18   
Did the responsible person for AD Management process provide adequate resources (financial and human) to ensure the safety and performance in support of all process objectives?




Safety Attribute: Management Responsibility,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  3  4/2/2018 12:18:34 PM, 

QID:
 00015373, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Management of the process was effective
  Isolated instance(s) where management of the process was ineffective
  Several instances where management of the process was ineffective
  Systemic or significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
19   
Did the person with authority over the certificate holder's AD Management process effectively plan, direct, control, or change procedures, and make key determinations, including safety risk acceptance decisions?




Safety Attribute: Management Authority,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  3  4/2/2018 12:18:35 PM, 

QID:
 00015374, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Management of the process was effective
  Isolated instance(s) where management of the process was ineffective
  Several instances where management of the process was ineffective
  Systemic or significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
20   
Did the certificate holder monitor and measure the safety performance of the AD Management process to identify process deficiencies and take action to correct identified deficiencies?




Safety Attribute: Process Measurement,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  4  4/2/2018 12:18:58 PM, 

QID:
 00015375, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Process measurements were effective
  Isolated instance(s) when process measurements were not used or ineffective
  Several instances when process measurements were not used or ineffective
  Systemic or significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
21   
Were individuals knowledgeable on how their safety-related duties contributed to the safety performance of the AD Management process?




Safety Attribute: Safety Ownership,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  3  4/2/2018 12:18:35 PM, 

QID:
 00015376, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Individuals were knowledgeable
  Isolated instances where knowledge was lacking
  Several instances where knowledge was lacking
  Systemic or significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
  4.2.4 (AW) Recordkeeping
22   
Did your observations of Recordkeeping procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") ,  Rev.  8  6/28/2018 2:34:07 PM, 

QID:
 00015377, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 3 Ch 31 Sec 2, 8900.1 Vol 3 Ch 31 Sec 5, 8900.1 Vol 3 Ch 31 Sec 6, 8900.1 Vol 6 Ch 2 Sec 36, AC-120-78, A025, 135.439, 135.439(a), 135.439(b), 135.439(c), 135.443, 91.417(a), 91.417(b), 91.417(c)
23   
Did the certificate holder effectively mitigate unacceptable levels of risk(s) for the Recordkeeping process?




Safety Attribute: Controls,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  5  4/2/2018 12:18:35 PM, 

QID:
 00015378, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Controls were effective
  Isolated instance(s) when controls were not effective
  Several instances when controls were not effective
  Systemic or significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
24   
Did the certificate holder's Recordkeeping process ensure consistency of related processes between departments and employees (interfaces)?




Safety Attribute: Interfaces,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  4  4/2/2018 12:18:36 PM, 

QID:
 00015379, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Interfaces were effective
  Isolated instance(s) when interfaces were ineffective
  Several instances when interfaces were ineffective
  Systemic or significant issues
  Not Observable
25   
Did the responsible person for Recordkeeping process provide adequate resources (financial and human) to ensure the safety and performance in support of all process objectives?




Safety Attribute: Management Responsibility,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  3  4/2/2018 12:18:36 PM, 

QID:
 00015380, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Management of the process was effective
  Isolated instance(s) where management of the process was ineffective
  Several instances where management of the process was ineffective
  Systemic or significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
26   
Did the person with authority over the certificate holder's Recordkeeping process effectively plan, direct, control, or change procedures, and make key determinations, including safety risk acceptance decisions?




Safety Attribute: Management Authority,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  3  4/2/2018 12:18:36 PM, 

QID:
 00015381, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Management of the process was effective
  Isolated instance(s) where management of the process was ineffective
  Several instances where management of the process was ineffective
  Systemic or significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
27   
Did the certificate holder monitor and measure the safety performance of the Recordkeeping process to identify process deficiencies and take action to correct identified deficiencies?




Safety Attribute: Process Measurement,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  4  4/2/2018 12:18:58 PM, 

QID:
 00015382, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Process measurements were effective
  Isolated instance(s) when process measurements were not used or ineffective
  Several instances when process measurements were not used or ineffective
  Systemic or significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
28   
Were individuals knowledgeable on how their safety-related duties contributed to the safety performance of the Recordkeeping process?




Safety Attribute: Safety Ownership,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  3  4/2/2018 12:18:36 PM, 

QID:
 00015383, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Individuals were knowledgeable
  Isolated instances where knowledge was lacking
  Several instances where knowledge was lacking
  Systemic or significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
  4.2.5 (AW) Maintenance Control Functions
29   
Did your observations of Maintenance Control Functions procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") ,  Rev.  9  12/19/2018 10:53:46 AM, 

QID:
 00015384, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 3 Ch 25 Sec 5, A008, 135.23(e), 135.23(h), 135.23(i), 135.425, 135.437, 135.443(a), 135.443(b), 135.347
30   
Did the certificate holder effectively mitigate unacceptable levels of risk(s) for the Maintenance Control Functions process?




Safety Attribute: Controls,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  4  4/2/2018 12:18:37 PM, 

QID:
 00015385, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Controls were effective
  Isolated instance(s) when controls were not effective
  Several instances when controls were not effective
  Systemic or significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
31   
Did the certificate holder's Maintenance Control Functions process ensure consistency of related processes between departments and employees (interfaces)?




Safety Attribute: Interfaces,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  4  4/2/2018 12:18:37 PM, 

QID:
 00015386, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Interfaces were effective
  Isolated instance(s) when interfaces were ineffective
  Several instances when interfaces were ineffective
  Systemic or significant issues
  Not Observable
32   
Did the responsible person for Maintenance Control Functions process provide adequate resources (financial and human) to ensure the safety and performance in support of all process objectives?




Safety Attribute: Management Responsibility,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  4  4/2/2018 12:18:37 PM, 

QID:
 00015387, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Management of the process was effective
  Isolated instance(s) where management of the process was ineffective
  Several instances where management of the process was ineffective
  Systemic or significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
33   
Did the person with authority over the certificate holder's Maintenance Control Functions process effectively plan, direct, control, or change procedures, and make key determinations, including safety risk acceptance decisions?




Safety Attribute: Management Authority,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  4  4/2/2018 12:18:37 PM, 

QID:
 00015388, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Management of the process was effective
  Isolated instance(s) where management of the process was ineffective
  Several instances where management of the process was ineffective
  Systemic or significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
34   
Did the certificate holder monitor and measure the safety performance of the Maintenance Control Functions process to identify process deficiencies and take action to correct identified deficiencies?




Safety Attribute: Process Measurement,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  4  4/2/2018 12:18:58 PM, 

QID:
 00015389, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Process measurements were effective
  Isolated instance(s) when process measurements were not used or ineffective
  Several instances when process measurements were not used or ineffective
  Systemic or significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
35   
Were individuals knowledgeable on how their safety-related duties contributed to the safety performance of the Maintenance Control Functions process?




Safety Attribute: Safety Ownership,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  3  4/2/2018 12:19:19 PM, 

QID:
 00015390, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Individuals were knowledgeable
  Isolated instances where knowledge was lacking
  Several instances where knowledge was lacking
  Systemic or significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3


Response Details List  SP DCTs (Both OP and AW) (Released, 1.0)
1 Unclear procedure(s)
2 Conflicting procedure(s)
3 Used workaround(s)
4 Skipped process step(s)
5 Personnel failed to follow process (procedures, guidance, etc)
6 Procedures/guidance not available
7 Procedures/guidance not current
8 Inconsistent procedure(s)
9 Undocumented procedure(s)
10 Minor typographical error(s) (i.e. record entries)
11 Information missing
12 Communication failure(s)
13 Personnel failed to perform task
14 Process failed to meet desired outcome
15 Process oversight failure
16 Equipment/tools not available
17 Equipment/tools not adequate
18 Equipment/tools not calibrated
19 Facilities not adequate
20 Other
Response Details List  N/O Response Detail (Released, 1.0)
1 Personnel (i.e. key certificate holder personnel not present/available)
2 Equipment (i.e. equipment not present/available/in serviceable condition)
3 Event did not occur (i.e. the drunk passenger did not show up for the flight...)
4 Time Constraints (i.e. resources/workload)
5 Weather (i.e. weather needed for observation not present or weather made observation impossible)
6 Other