Unscoped DCT Report (Standard DCT)


MLF Label: 4.0 Technical Operations
DCT Type: SP DCT
Specialty: Airworthiness
Peer Group: C - Part 135 (9 or Less Seats)
DCT Revision: 35.0 on 12/19/18 (Released)
Summary Information

Purpose (Certificate Holder Responsibility): The CH is responsible to manage the safety of the Technical Operations processes within its operation.
Objective (FAA Responsibility): The FAA objective is to determine if the CH; (1) Met regulatory requirements, guidance, and safety performance objectives of its Technical Operations processes, and; (2) Managed safety of the Technical Operations processes by incorporating system safety principles which include safety attributes.


The Technical Operations
  4.1 Training & Qualification
     4.1.1 (AW) RII Personnel
     4.1.2 (AW) Maintenance Certificate Requirements
     4.1.3 (AW) Maintenance / Required Inspection Item (RII) Training Program
  4.2 Maintenance Planning and Monitoring
     4.2.1 (AW) Maintenance/Inspection Requirements
     4.2.2 (AW) Maintenance/Inspection Schedule
     4.2.3 (AW) AD Management
     4.2.4 (AW) Recordkeeping
     4.2.5 (AW) Maintenance Control Functions
  4.3 Maintenance Operations
     4.3.1 (AW) Airworthiness Release/Maintenance Log Requirements
     4.3.2 (AW) Required Inspection Items (RII)
     4.3.3 (AW) MEL/CDL/NEF and Other Deferred Maintenance
     4.3.4 (AW) Major Repairs & Alterations
     4.3.5 (AW) Extended Operations (ETOPS)
  4.4 Technical Administration
     4.4.1 (AW) Special Flight Permits
     4.4.2 (AW) Mechanical Interruption Summary (MIS) / Service Difficulty Reports (SDR)
     4.4.3 (AW) Short-term Escalations
     4.4.4 (AW) Aircraft Acceptance Process
     4.4.5 (AW) Weight and Balance
  4.5 Maintenance Facilities/Providers
     4.5.1 (AW) Maintenance Facility / Maintenance Base
     4.5.2 (AW) Maintenance Providers
     4.5.3 (AW) Line Stations
  4.6 Maintenance Special Requirements
     4.6.1 (AW) Avionics Special Emphasis Programs
     4.6.2 (AW) Maintenance Special Emphasis Programs
  4.7 Maintenance Tools & Parts Control
     4.7.1 (AW) Control of Calibrated Tools & Test Equipment
     4.7.2 (AW) Aircraft Parts/Material Control


Questions Answers References
  4.1 Training & Qualification
1   
Did your observations of RII Personnel procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") AND (OPSPEC = "D072") ,  Rev.  7  9/29/2018 1:18:20 PM, 

QID:
 00013912, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 3 Ch 43 Sec 1, 8900.1 Vol 3 Ch 43 Sec 2, 8900.1 Vol 6 Ch 2 Sec 28, 135.429(a), 135.429(b), 135.429(c), 135.429(d), 135.429(e), 135.435(a)
2   
Did your observations of Maintenance Certificate Requirements procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") ,  Rev.  6  3/23/2018 3:55:59 PM, 

QID:
 00013913, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 6 Ch 11 Sec 15, 135.427(b), 135.435(a), 135.435(b), 135.443(b), 43.17(c), 43.17(d), 43.17(e), 43.7(b), 65.103(a), 65.103(b), 65.81(a), 65.81(b), 65.83(b)
3   
Did your observations of Maintenance / RII Training Program procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") AND (OPSPEC = "D072") ,  Rev.  9  12/19/2018 10:29:34 AM, 

QID:
 00013914, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 3 Ch 24 Sec 1, 8900.1 Vol 4 Ch 7 Sec 4, 8900.1 Vol 6 Ch 11 Sec 22, AC-120-16, AC-120-72, AC-65-31, A050, D093, 135.433
  4.2 Maintenance Planning and Monitoring
4   
Did your observations of Maintenance/Inspection Requirements procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") ,  Rev.  14  6/28/2018 2:34:06 PM, 

QID:
 00013919, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 3 Ch 17 Sec 1, 8900.1 Vol 3 Ch 32 Sec 11, 8900.1 Vol 3 Ch 43 Sec 1, 8900.1 Vol 6 Ch 11 Sec 14, 8900.1 Vol 6 Ch 2 Sec 36, 8900.1 Vol 6 Ch 2 Sec 4, 8900.1 Vol 6 Ch 2 Sec 5, AC-120-16, AC-120-77, AC-120-84, AC-120-85, D072, D077, D078, D080, D087, 135.413(a), 135.413(b), 135.422, 135.425, 135.427, 135.427(a), 135.427(b), 135.427(c), 135.437, 135.443, 21.50(b), 39.3, 43 Appendix B, 43.11(a), 43.11(b), 43.13(a), 43.13(b), 43.15(a), 43.15(b), 43.15(c), 43.16, 43.17, 43.2(a), 43.2(b), 43.3(d), 43.3(f), 43.3(h), 43.3(i), 43.5(a), 43.5(b), 43.5(c), 43.7, 43.7(e), 43.9(a), 43.9(d), 8900.1 Vol 3 Ch 64 Sec 1
5   
Did your observations of Maintenance/Inspection Schedule procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") ,  Rev.  13  12/19/2018 10:29:33 AM, 

QID:
 00013920, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 2 Ch 4 Sec 8, 8900.1 Vol 3 Ch 18 Sec 3, 8900.1 Vol 3 Ch 38 Sec 1, 8900.1 Vol 3 Ch 57 Sec 1, 8900.1 Vol 4 Ch 7 Sec 4, 8900.1 Vol 6 Ch 11 Sec 14, 8900.1 Vol 6 Ch 11 Sec 22, 8900.1 Vol 6 Ch 2 Sec 28, 8900.1 Vol 6 Ch 2 Sec 35, AC-120-16, AC-120-84, A050, D072, D073, D093, D101, D104, A449, D103, 119.49(c), 120.35, 135.23(o), 135.419, 135.421, 135.421(c), 135.422, 135.425, 135.431, 43.13(a), 43.15, 43.16, 91.205(h), 91.207(d), 91.409, 91.409(d), 91.409(f), 91.411, 91.413, TSO-C164, 120.39, 135.411(c), 91.1109, 8900.1 Vol 3 Ch 18 Sec 6, A051, D094
6   
Did your observations of AD Management procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") ,  Rev.  9  6/28/2018 2:34:04 PM, 

QID:
 00013921, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 3 Ch 31 Sec 5, 8900.1 Vol 3 Ch 31 Sec 6, 8900.1 Vol 3 Ch 59 Sec 1, 8900.1 Vol 3 Ch 59 Sec 3, AC-39-9, 135.439(a), 39.11, 39.17, 39.19, 39.21, 39.23, 39.27, 39.7, 91.417(a)
7   
Did your observations of Recordkeeping procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") ,  Rev.  8  6/28/2018 2:34:08 PM, 

QID:
 00013922, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 3 Ch 31 Sec 2, 8900.1 Vol 3 Ch 31 Sec 5, 8900.1 Vol 3 Ch 31 Sec 6, 8900.1 Vol 6 Ch 2 Sec 36, AC-120-78, A025, 135.439, 135.439(a), 135.439(b), 135.439(c), 135.443, 91.417(a), 91.417(b), 91.417(c)
8   
Did your observations of Maintenance Control Functions procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") ,  Rev.  9  12/19/2018 10:29:33 AM, 

QID:
 00013923, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 3 Ch 25 Sec 5, A008, 135.23(e), 135.23(h), 135.23(i), 135.425, 135.437, 135.443(a), 135.443(b), 135.347
  4.3 Maintenance Operations
9   
Did your observations of Airworthiness Release/Maintenance Log Requirements procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") ,  Rev.  10  12/19/2018 10:29:33 AM, 

QID:
 00013926, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 2 Ch 4 Sec 6, 8900.1 Vol 3 Ch 31 Sec 5, 8900.1 Vol 3 Ch 31 Sec 6, 8900.1 Vol 3 Ch 32 Sec 11, 8900.1 Vol 3 Ch 32 Sec 4, 8900.1 Vol 4 Ch 4 Sec 1, 8900.1 Vol 4 Ch 4 Sec 3, 8900.1 Vol 6 Ch 2 Sec 35, 8900.1 Vol 6 Ch 2 Sec 36, AC-120-16, AC-43-9, D095, 135.179(a), 135.23(f), 135.23(g), 135.411(a), 135.413, 135.443, 135.443(b), 135.65(a), 135.65(b), 135.65(c), 135.65(d), 43.9(a), 8900.1 Vol 3 Ch 32 Sec 10
10   
Did your observations of RII procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") AND (OPSPEC = "D072") ,  Rev.  7  6/28/2018 2:34:15 PM, 

QID:
 00013927, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 3 Ch 43 Sec 2, AC-120-16, 135.423(c), 135.425(b), 135.427(a), 135.427(b), 135.427(c), 135.429(a), 135.429(b), 135.429(c), 135.429(e), 135.433, 43.9(b), 8900.1 Vol 6 Ch 2 Sec 42
11   
Did your observations of MEL/CDL/NEF/ and Other Deferred Maintenance procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") AND (OPSPEC = "D095") ,  Rev.  8  6/28/2018 2:33:58 PM, 

QID:
 00013928, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 4 Ch 4 Sec 1, 8900.1 Vol 4 Ch 4 Sec 3, 8900.1 Vol 6 Ch 2 Sec 4, AC-120-77, D095, 135.179(a), 135.179(b), 135.65(c), 43.13(a), 43.13(c), 43.16, 8900.1 Vol 4 Ch 4 Sec 4
12   
Did your observations of Major Repairs & Alterations procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") ,  Rev.  9  6/28/2018 2:33:48 PM, 

QID:
 00013929, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 3 Ch 31 Sec 5, 8900.1 Vol 3 Ch 31 Sec 6, 8900.1 Vol 3 Ch 43 Sec 1, 8900.1 Vol 6 Ch 11 Sec 14, 8900.1 Vol 6 Ch 11 Sec 19, 8900.1 Vol 6 Ch 2 Sec 28, AC-120-16, AC-120-77, AC-43.13-2, AC-43.9-1, 135.411(a), 135.413(b), 135.419, 135.421, 135.425(a), 135.427(b), 135.437(a), 135.437(b), 135.439(a), 135.439(b), 135.439(c), 135.441, 135.73, 43 Appendix A, 43 Appendix B, 43.11, 43.13(a), 43.16, 43.17(e), 43.3, 43.5, 43.7, 43.9, 43.9(d), 91.417(c), 91.419, 91.403(b), 8300.16
13   
Did your observations of ETOPS procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") AND ((OPSPEC = "B342") OR (OPSPEC = "B344") OR (OPSPEC = "D086")) ,  Rev.  5  3/23/2018 3:55:44 PM, 

QID:
 00013930, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 4 Ch 6 Sec 2, 8900.1 Vol 4 Ch 6 Sec 3, AC-135-42, D086, 135 Appendix G, 135.165(a)
14   
Did the certificate holder effectively mitigate unacceptable levels of risk(s) for the Technical Operations process?




NOTE: This question applies to all Elements within this System.

Safety Attribute: Controls,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  5  3/23/2018 3:56:00 PM, 

QID:
 00013931, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Controls were effective
  Isolated instance(s) when controls were not effective
  Several instances when controls were not effective
  Systemic or significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
15   
Did the certificate holder's Technical Operations process ensure consistency of related processes between departments and employees (interfaces)?




NOTE: This question applies to all Elements within this System.

Safety Attribute: Interfaces,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  5  3/23/2018 3:56:00 PM, 

QID:
 00013933, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Interfaces were effective
  Isolated instance(s) when interfaces were ineffective
  Several instances when interfaces were ineffective
  Systemic or significant issues
  Not Observable
16   
Did the responsible person for Technical Operations process provide adequate resources (financial and human) to ensure the safety and performance in support of all process objectives?




NOTE: This question applies to all Elements within this System.

Safety Attribute: Management Responsibility,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  5  3/23/2018 3:56:00 PM, 

QID:
 00013934, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Management of the process was effective
  Isolated instance(s) where management of the process was ineffective
  Several instances where management of the process was ineffective
  Systemic or significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
17   
Did the person with authority over the certificate holder's Technical Operations process effectively plan, direct, control, or change procedures, and make key determinations, including safety risk acceptance decisions?




NOTE: This question applies to all Elements within this System.

Safety Attribute: Management Authority,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  5  3/23/2018 3:56:00 PM, 

QID:
 00013935, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Management of the process was effective
  Isolated instance(s) where management of the process was ineffective
  Several instances where management of the process was ineffective
  Systemic or significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
18   
Did the certificate holder monitor and measure the safety performance of the Technical Operations process to identify process deficiencies and take action to correct identified deficiencies?




NOTE: This question applies to all Elements within this System.

Safety Attribute: Process Measurement,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  6  4/3/2018 10:32:59 AM, 

QID:
 00013936, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Process measurements were effective
  Isolated instance(s) when process measurements were not used or ineffective
  Several instances when process measurements were not used or ineffective
  Systemic or significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
19   
Were individuals knowledgeable on how their safety-related duties contributed to the safety performance of the Technical Operations process?




NOTE: This question applies to all Elements within this System.

Safety Attribute: Safety Ownership,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") ,  Rev.  4  4/3/2018 10:33:28 AM, 

QID:
 00013932, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Individuals were knowledgeable
  Isolated instances where knowledge was lacking
  Several instances where knowledge was lacking
  Systemic or significant issues
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
  4.5 Maintenance Facilities/Providers
25   
Did your observations of Maintenance Facility/Main Maintenance Base procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") ,  Rev.  6  3/23/2018 3:56:00 PM, 

QID:
 00013942, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 6 Ch 2 Sec 26, AC-120-78, 119.47(a), 119.47(b), 135.425(b), 135.427(b)
26   
Did your observations of Maintenance Providers procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") ,  Rev.  8  6/28/2018 2:33:50 PM, 

QID:
 00013943, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
135.435(a), 135.435(b), 135.439, 135.505, 91.417, 91.417(a), 8900.1 Vol 6 Ch 2 Sec 42, 135.426, 8900.1 Vol 6 Ch 2 Sec 35, 135.21(d), 135.23(h), 135.23(p), 135.413, 135.413(a), 135.415, 135.425, 135.425(a), 135.425(b), 135.425(c), 135.427(a), 135.431, 135.433
27   
Did your observations of Line Stations procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") AND (LOCATIONS = "AW LINE STATIONS") ,  Rev.  3  3/23/2018 3:55:56 PM, 

QID:
 00050099, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 3 Ch 32 Sec 8, 43.13
  4.4 Technical Administration
20   
Did your observations of Special Flight Permits procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") AND (OPSPEC = "D084") ,  Rev.  7  9/29/2018 1:18:21 PM, 

QID:
 00013937, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 4 Ch 13 Sec 1, D084, 21.197, 21.199, 39.23, 91.203(a), 91.611(a), 8130.2
21   
Did your observations of MIS/SDR procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  5  6/28/2018 2:33:52 PM, 

QID:
 00013938, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
135.415(a), 135.415(c), 135.415(d), 135.415(e), 135.415(g), 135.415(h), 135.417(a), 135.417(b)
22   
Did your observations of Short-term Escalations procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") AND (OPSPEC = "D076") ,  Rev.  6  3/23/2018 3:55:55 PM, 

QID:
 00013939, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 3 Ch 40 Sec 1, D076, 8900.1 Vol 3 Ch 37 Sec 1
23   
Did your observations of Aircraft Acceptance Process procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  11  6/28/2018 2:34:01 PM, 

QID:
 00013940, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
AC-120-27, E096, D085, 135.185, 135.25(a), 135.25(d), 3.5(a), 91.403(c), 91.411, 91.413, 91.417(a), 21.41, 8900.1 Vol 10 Ch 9 Sec 1, 8900.1 Vol 3 Ch 18 Sec 13
24   
Did your observations of Weight & Balance Program procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  7  6/28/2018 2:33:55 PM, 

QID:
 00013941, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 3 Ch 48 Sec 1, AC-120-27, E096, 135.185
  4.6 Maintenance Special Requirements
28   
Did your observations of Avionics Special Emphasis Programs procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135" ) ,  Rev.  13  9/29/2018 1:18:20 PM, 

QID:
 00013944, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 3 Ch 18 Sec 5, 8900.1 Vol 3 Ch 61 Sec 1, 8900.1 Vol 4 Ch 10 Sec 1, 8900.1 Vol 4 Ch 14 Sec 2, 8900.1 Vol 4 Ch 14 Sec 8, 8900.1 Vol 4 Ch 14 Sec 9, 8900.1 Vol 4 Ch 15 Sec 1, 8900.1 Vol 4 Ch 2 Sec 10, 8900.1 Vol 4 Ch 2 Sec 11, 8900.1 Vol 6 Ch 11 Sec 17, AC-91-85, AC-20-141, C048, D092, A061, AC-120-76, 135.151, 135.152, 135.152(d), 135.152(e), 135.156, 91 Appendix G, 91.180, 91.411, 91.413, 91.413(a), 91.227, AC-20-165B
29   
Did your observations of Maintenance Special Emphasis Programs procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") ,  Rev.  8  3/23/2018 3:56:00 PM, 

QID:
 00013945, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 6 Ch 11 Sec 14, AC-25.1529-1, 135.422(b), 135.422(d), 43.16, APPENDIX H TO PART 25, 8300.16
  4.7 Maintenance Tools & Parts Control
30   
Did your observations of Control of Calibrated Tools & Test Equipment procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") ,  Rev.  9  12/19/2018 10:29:33 AM, 

QID:
 00013946, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 6 Ch 11 Sec 17, 8900.1 Vol 6 Ch 11 Sec 20, 8900.1 Vol 6 Ch 2 Sec 26, 119.69(d), 135.411(a), 135.425, 135.427(b), 135.433, 43.13
31   
Did your observations of Aircraft Parts/Material Control procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") ,  Rev.  7  6/28/2018 2:34:13 PM, 

QID:
 00013947, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 3 Ch 39 Sec 1, 8900.1 Vol 6 Ch 2 Sec 26, 8900.1 Vol 6 Ch 2 Sec 27, AC-20-154, AC-20-62, AC-21-29, A055, D083, 135.25(a), 135.413(a), 135.433, 43.10(c), 43.13, 43.13(b), 45.10(a), 45.10(b), 45.15, 45.15(a), 45.15(c), 45.16


Response Details List  SP DCTs (Both OP and AW) (Released, 1.0)
1 Unclear procedure(s)
2 Conflicting procedure(s)
3 Used workaround(s)
4 Skipped process step(s)
5 Personnel failed to follow process (procedures, guidance, etc)
6 Procedures/guidance not available
7 Procedures/guidance not current
8 Inconsistent procedure(s)
9 Undocumented procedure(s)
10 Minor typographical error(s) (i.e. record entries)
11 Information missing
12 Communication failure(s)
13 Personnel failed to perform task
14 Process failed to meet desired outcome
15 Process oversight failure
16 Equipment/tools not available
17 Equipment/tools not adequate
18 Equipment/tools not calibrated
19 Facilities not adequate
20 Other
Response Details List  N/O Response Detail (Released, 1.0)
1 Personnel (i.e. key certificate holder personnel not present/available)
2 Equipment (i.e. equipment not present/available/in serviceable condition)
3 Event did not occur (i.e. the drunk passenger did not show up for the flight...)
4 Time Constraints (i.e. resources/workload)
5 Weather (i.e. weather needed for observation not present or weather made observation impossible)
6 Other