Unscoped DCT Report (Standard DCT)
MLF Label: 6.2 Ground Handling
DCT Type: SP DCT
Specialty: Airworthiness
Peer Group: B - Part 135 (10 or More Seats)
DCT Revision: 16.0 on 12/19/18 (Released)
Summary Information

Purpose (Certificate Holder Responsibility): The CH is responsible to manage the safety of the Ground Handling processes within its operation.
Objective (FAA Responsibility): The FAA objective is to determine if the CH; (1) Met regulatory requirements, guidance, and safety performance objectives of its Ground Handling processes, and; (2) Managed safety of the Ground Handling processes by incorporating system safety principles which include safety attributes.


The Ground Handling Subsystem includes the following Element(s)
  6.2 Ground Handling
     6.2.1 (AW) Fueling


Questions Answers References
  6.2.1 (AW) Fueling
1   
Did your observations Fueling procedures indicate the certificate holder met regulatory and guidance requirements?




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:  (FAR PART = "135" ) ,  Rev.  8  12/19/2018 10:29:30 AM, 

QID: 00019187, Response Details: SP DCTs (Both OP and AW),  Status: Released
◯  Met regulatory and guidance requirements
◯  Isolated instance(s) when guidance requirements were not met
◯  Several instances when guidance requirements were not met
◯  Regulatory noncompliance
◯  Not Observable
8900.1 Vol 2 Ch 2 Sec 5, 8900.1 Vol 3 Ch 32 Sec 4, 8900.1 Vol 6 Ch 11 Sec 21, AC-00-34, 135.21(a), 135.21(d), 135.23(j)
2   
Did the certificate holder effectively mitigate unacceptable levels of risk(s) for the Fueling procedures process?




Safety Attribute: Controls,  Question Type: Process Observation,  

Scoping Attribute:  (FAR PART = "135" ) ,  Rev.  3  4/3/2018 10:33:16 AM, 

QID: 00019188, Response Details: SP DCTs (Both OP and AW),  Status: Released
◯  Controls were effective
◯  Isolated instance(s) when controls were not effective
◯  Several instances when controls were not effective
◯  Systemic or significant issues
◯  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
3   
Did the certificate holder's Fueling process ensure consistency of related processes between departments and employees (interfaces)?




Safety Attribute: Interfaces,  Question Type: Process Observation,  

Scoping Attribute:  (FAR PART = "135" ) ,  Rev.  5  4/3/2018 10:33:16 AM, 

QID: 00019189, Response Details: SP DCTs (Both OP and AW),  Status: Released
◯  Interfaces were effective
◯  Isolated instance(s) when interfaces were ineffective
◯  Several instances when interfaces were ineffective
◯  Systemic or significant issues
◯  Not Observable
4   
Did the responsible person for Fueling procedures process provide adequate resources (financial and human) to ensure the safety and performance in support of all process objectives?




Safety Attribute: Management Responsibility,  Question Type: Process Observation,  

Scoping Attribute:  (FAR PART = "135" ) ,  Rev.  4  4/3/2018 10:33:16 AM, 

QID: 00019190, Response Details: SP DCTs (Both OP and AW),  Status: Released
◯  Management of the process was effective
◯  Isolated instance(s) where management of the process was ineffective
◯  Several instances where management of the process was ineffective
◯  Systemic or significant issues
◯  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
5   
Did the person with authority over the certificate holder's Fueling procedures effectively plan, direct, control, or change procedures, and make key determinations, including safety risk acceptance decisions?




Safety Attribute: Management Authority,  Question Type: Process Observation,  

Scoping Attribute:  (FAR PART = "135") ,  Rev.  4  4/3/2018 10:33:17 AM, 

QID: 00019191, Response Details: SP DCTs (Both OP and AW),  Status: Released
◯  Management of the process was effective
◯  Isolated instance(s) where management of the process was ineffective
◯  Several instances where management of the process was ineffective
◯  Systemic or significant issues
◯  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
6   
Did the certificate holder monitor and measure the safety performance of the Fueling procedures process to identify process deficiencies and take action to correct identified deficiencies?




Safety Attribute: Process Measurement,  Question Type: Process Observation,  

Scoping Attribute:  (FAR PART = "135" ) ,  Rev.  4  4/3/2018 10:33:17 AM, 

QID: 00019192, Response Details: SP DCTs (Both OP and AW),  Status: Released
◯  Process measurements were effective
◯  Isolated instance(s) when process measurements were not used or ineffective
◯  Several instances when process measurements were not used or ineffective
◯  Systemic or significant issues
◯  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
7   
Were individuals knowledgeable on how their safety-related duties contributed to the safety performance of the Fueling process?




Safety Attribute: Safety Ownership,  Question Type: Process Observation,  

Scoping Attribute:  (FAR PART = "135" ) ,  Rev.  4  4/3/2018 10:33:17 AM, 

QID: 00019193, Response Details: SP DCTs (Both OP and AW),  Status: Released
◯  Individuals were knowledgeable
◯  Isolated instances where knowledge was lacking
◯  Several instances where knowledge was lacking
◯  Systemic or significant issues
◯  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3


Response Details List  SP DCTs (Both OP and AW) (Released, 1.0)
1 Unclear procedure(s)
2 Conflicting procedure(s)
3 Used workaround(s)
4 Skipped process step(s)
5 Personnel failed to follow process (procedures, guidance, etc)
6 Procedures/guidance not available
7 Procedures/guidance not current
8 Inconsistent procedure(s)
9 Undocumented procedure(s)
10 Minor typographical error(s) (i.e. record entries)
11 Information missing
12 Communication failure(s)
13 Personnel failed to perform task
14 Process failed to meet desired outcome
15 Process oversight failure
16 Equipment/tools not available
17 Equipment/tools not adequate
18 Equipment/tools not calibrated
19 Facilities not adequate
20 Other
Response Details List  N/O Response Detail (Released, 1.0)
1 Personnel (i.e. key certificate holder personnel not present/available)
2 Equipment (i.e. equipment not present/available/in serviceable condition)
3 Event did not occur (i.e. the drunk passenger did not show up for the flight...)
4 Time Constraints (i.e. resources/workload)
5 Weather (i.e. weather needed for observation not present or weather made observation impossible)
6 Other