Unscoped DCT Report (Standard DCT)


MLF Label: 1.2.2 (OP) Manual Management
DCT Type: EP DCT
Specialty: Operations
Peer Group: C - Part 135 (9 or Less Seats)
DCT Revision: 12.0 on 02/27/19 (Released)
Summary Information

Purpose (Certificate Holder Responsibility): To provide manuals required by operations personnel to perform their duties.
Objective (FAA Responsibility): Determine; (1) If the CH followed the accepted or approved process; (2) If the CH provided manuals required by operations personnel to perform their duties.


The (OP) Manual Management Subsystem includes the following Element(s)


Questions Answers References
  1.2.2 (OP) Manual Management
1   
Best describe how the personnel followed manual management procedures.




Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") AND NOT (APPROVALS = "SPIC NO MANUALS") ,  Rev.  3  12/13/2018 3:52:04 PM, 

QID:
 00011551, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
8900.1 Vol 3 Ch 32 Sec 1, 8900.1 Vol 3 Ch 32 Sec 4, 8900.1 Vol 6 Ch 2 Sec 11, 135.21(a), 135.21(d), 135.21(e)
2   
Did the responsible person provide adequate resources (financial and human) to ensure the safety and performance in support of all process objectives for this element?




Safety Attribute: Management Responsibility,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135" OR "145") AND (SAFETY PROGRAMS = "SMSVP") ,  Rev.  1  3/19/2018 9:46:59 AM, 

QID:
 00051936, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
3   
Did the responsible person provide adequate resources (financial and human) to ensure the safety and performance in support of all process objectives for this element?




Safety Attribute: Management Responsibility,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135" OR "145") AND ( NOT (SAFETY PROGRAMS = "SMSVP")) ,  Rev.  1  3/19/2018 9:46:59 AM, 

QID:
 00051950, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
4   
Did the person with authority over the certificate holder's process effectively plan, direct and control resources; or change procedures and make key determinations including safety risk acceptance decisions for this element?




Safety Attribute: Management Authority,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135" OR "145") AND (SAFETY PROGRAMS = "SMSVP") ,  Rev.  1  3/19/2018 9:46:58 AM, 

QID:
 00051937, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
5   
Did the person with authority over the certificate holder's process effectively plan, direct and control resources; or change procedures and make key determinations including safety risk acceptance decisions for this element?




Safety Attribute: Management Authority,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135" OR "145") AND ( NOT (SAFETY PROGRAMS = "SMSVP")) ,  Rev.  1  3/19/2018 9:46:58 AM, 

QID:
 00051951, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
6   
Did the certificate holder:

      #1 Maintain a complete and separate set of its OpSpecs at its principal base of operations;
      #2 Insert the pertinent excerpts of its OpSpecs, which are clearly identified or references to them, in its manual;
      #3 State that compliance with each OpSpec requirement is mandatory; and
      #4 Inform employees and other people used in its operations of the provisions of its OpSpecs that apply to that employee's or person's duties and responsibilities?



Safety Attribute: Process Measurement,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND NOT (APPROVALS = "SPIC NO MANUALS") ,  Rev.  4  12/13/2018 3:52:02 PM, 

QID:
 00011562, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
8900.1 Vol 3 Ch 18 Sec 1, 8900.1 Vol 6 Ch 2 Sec 11, 119.43(a), 119.43(b), 119.43(c)
7   
Were the manuals in a FAA Form that was easy to revise?




Safety Attribute: Process Measurement,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND NOT (APPROVALS = "SPIC NO MANUALS") ,  Rev.  2  12/13/2018 3:52:02 PM, 

QID:
 00011568, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
8900.1 Vol 3 Ch 32 Sec 1
8   
Did the certificate holder monitor and measure the safety performance of this element and identify deficiencies and implement necessary action(s)?




Safety Attribute: Process Measurement,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135" OR "145") AND (SAFETY PROGRAMS = "SMSVP") ,  Rev.  1  3/19/2018 9:46:58 AM, 

QID:
 00051938, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
9   
Did the certificate holder monitor and measure the safety performance of this element and identify deficiencies and implement necessary action(s)?




Safety Attribute: Process Measurement,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135" OR "145") AND ( NOT (SAFETY PROGRAMS = "SMSVP")) ,  Rev.  1  3/19/2018 9:46:58 AM, 

QID:
 00051952, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
10   
Were the manuals that were reviewed current to include the latest revision?




Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND NOT (APPROVALS = "SPIC NO MANUALS") ,  Rev.  3  12/13/2018 3:52:03 PM, 

QID:
 00011552, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
8900.1 Vol 3 Ch 32 Sec 1, 8900.1 Vol 3 Ch 32 Sec 4, 8900.1 Vol 6 Ch 2 Sec 11, 135.21(a), 135.21(d), 135.21(e)
11   
Did the certificate holder provide copies, changes, and additions of its required manuals to:

      #1 Appropriate ground operations personnel;
      #2 Maintenance personnel;
      #3 Crewmembers; and
      #4 The assigned representatives of the Administrator?



Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND NOT (APPROVALS = "SPIC NO MANUALS") ,  Rev.  4  12/13/2018 3:52:03 PM, 

QID:
 00011553, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
8900.1 Vol 3 Ch 32 Sec 1, 8900.1 Vol 3 Ch 32 Sec 4, 8900.1 Vol 6 Ch 2 Sec 11, 135.21(a), 135.21(d)
12   
Were manual changes or additions furnished or available to all personnel to whom a manual or portions of a manual were furnished or made available?




Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND NOT (APPROVALS = "SPIC NO MANUALS") ,  Rev.  3  12/13/2018 3:52:03 PM, 

QID:
 00011558, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
8900.1 Vol 3 Ch 32 Sec 1, 135.21(d)
13   
Were the current manuals or parts of the manuals made available and used by flight, ground and maintenance personnel when conducting operations?




Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND NOT (APPROVALS = "SPIC NO MANUALS") ,  Rev.  3  12/13/2018 3:52:03 PM, 

QID:
 00011559, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
8900.1 Vol 3 Ch 32 Sec 1, 135.21(a)
14   
Were the appropriate parts of the certificate holder's manual on its aircraft when operating away from the principal base of operations?




Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND NOT (APPROVALS = "SPIC NO MANUALS") ,  Rev.  3  12/13/2018 3:52:02 PM, 

QID:
 00011561, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
8900.1 Vol 3 Ch 32 Sec 1, 135.21(f)
15   
Was at least one copy of the manual maintained at its principal base of operations?




Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND NOT (APPROVALS = "SPIC NO MANUALS") ,  Rev.  4  12/13/2018 3:52:01 PM, 

QID:
 00011567, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
8900.1 Vol 6 Ch 2 Sec 11, 135.21(b)
16   
Did the certificate holder follow policies, procedures, instructions, and information for this element?




Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135" OR "145") AND (SAFETY PROGRAMS = "SMSVP") ,  Rev.  1  3/19/2018 9:46:57 AM, 

QID:
 00051933, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
17   
Did the certificate holder follow policies, procedures, instructions, and information for this element?




Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135" OR "145") AND ( NOT (SAFETY PROGRAMS = "SMSVP")) ,  Rev.  1  3/19/2018 9:46:59 AM, 

QID:
 00051947, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
18   
Did the certificate holder effectively mitigate unacceptable levels of risk(s) for this element?




Safety Attribute: Controls,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135" OR "145") AND (SAFETY PROGRAMS = "SMSVP") ,  Rev.  1  3/19/2018 9:46:57 AM, 

QID:
 00051934, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
19   
Did the certificate holder effectively mitigate unacceptable levels of risk(s) for this element?




Safety Attribute: Controls,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135" OR "145") AND ( NOT (SAFETY PROGRAMS = "SMSVP")) ,  Rev.  1  3/19/2018 9:46:59 AM, 

QID:
 00051948, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
20   
Were the certificate holder's interfaces effective for this element?




Safety Attribute: Interfaces,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135" OR "145") AND (SAFETY PROGRAMS = "SMSVP") ,  Rev.  1  3/19/2018 9:46:58 AM, 

QID:
 00051935, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
21   
Were the certificate holder's interfaces effective for this element?




Safety Attribute: Interfaces,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135" OR "145") AND ( NOT (SAFETY PROGRAMS = "SMSVP")) ,  Rev.  1  3/19/2018 9:46:58 AM, 

QID:
 00051949, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
22   
Were individuals knowledgeable on how their safety related duties contributed to the safety performance of this element?




Safety Attribute: Safety Ownership,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135" OR "145") AND (SAFETY PROGRAMS = "SMSVP") ,  Rev.  1  3/19/2018 9:46:58 AM, 

QID:
 00051939, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3
23   
Were individuals knowledgeable on how their safety related duties contributed to the safety performance of this element?




Safety Attribute: Safety Ownership,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135" OR "145") AND ( NOT (SAFETY PROGRAMS = "SMSVP")) ,  Rev.  1  3/19/2018 9:46:58 AM, 

QID:
 00051953, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable


Response Details List  EP & ED DCTs (Both OP and AW) (Released, 1.0)
1 Unclear procedure(s)
2 Conflicting procedure(s)
3 Used workaround(s)
4 Skipped process step(s)
5 Personnel failed to follow process (procedures, guidance, etc)
6 Procedures/guidance not available
7 Procedures/guidance not current
8 Inconsistent procedure(s)
9 Undocumented procedure(s)
10 Minor typographical error(s) (i.e. record entries)
11 Information missing
12 Communication failure(s)
13 Personnel failed to perform task
14 Process failed to meet desired outcome
15 Process oversight failure
16 Equipment/tools not available
17 Equipment/tools not adequate
18 Equipment/tools not calibrated
19 Facilities not adequate
20 Other
Response Details List  N/O Response Detail (Released, 1.0)
1 Personnel (i.e. key certificate holder personnel not present/available)
2 Equipment (i.e. equipment not present/available/in serviceable condition)
3 Event did not occur (i.e. the drunk passenger did not show up for the flight...)
4 Time Constraints (i.e. resources/workload)
5 Weather (i.e. weather needed for observation not present or weather made observation impossible)
6 Other
Response Details List  N/A Response Detail (Released, 1.0)
1 Operator not authorized by OpSpecs
2 Equipment not equipped/authorized
3 Not applicable due to exemption, deviation, or exception
4 Not authorized by regulation
5 Not authorized by Order
6 Not authorized by Notice
7 Not authorized/recommended by Advisory Circular
8 Not authorized by Policy Letter, Legal Interpretation, or other guidance
9 Other