Unscoped DCT Report (Standard DCT)

MLF Label: 1.4.3 Manuals (Released)
DCT Type: ED DCT
Specialty: Airworthiness
Peer Group: H - Part 145 Outside US with a MIP
DCT Revision: 14.0 on 01/19/2017 (Released)
Summary Information

Purpose (Certificate Holder Responsibility): To provide manuals required by personnel to perform their duties.

Objective (FAA Responsibility): Determine if the CH will be able to; (1) Comply with regulations; (2) Provide manuals required by personnel to perform their duties.


Questions Answers References
1.4.3 Manuals
1. Does the manual include an organizational chart identifying each management position with authority to act on behalf of the Repair Station, and their:
      #1 Area of responsibility; and
      #2 Duties, responsibilities, and authority?



NOTE: 


Safety Attribute: Management Responsibility, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "145" ) , Rev.  4.0  01/19/2017, QID: 00001251, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
AC-145-9; 145.207(a); 145.209(a)
2. Is the individual with responsibility clearly identifiable and required to have the knowledge and qualifications necessary to plan, organize, direct and control activities for this element?



NOTE: 


Safety Attribute: Management Responsibility, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "121") OR (FAR PART = "135") OR (FAR PART = "145") , Rev.  5.0  07/13/2016, QID: 00010624, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
3. Is the individual with authority clearly identifiable, and required to have the knowledge and qualifications necessary to direct, control, or change procedures, and make key decisions, such as safety risk acceptance, associated with this element?



NOTE: 


Safety Attribute: Management Authority, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "121") OR (FAR PART = "135") OR (FAR PART = "145") , Rev.  5.0  07/13/2016, QID: 00010630, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
4. Are there process measurements that provide for the continuous monitoring and measuring of safety performance related to this element, to identify deficiencies or hazards?



NOTE: 


Safety Attribute: Process Measurement, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "121") OR (FAR PART = "135") OR (FAR PART = "145") , Rev.  5.0  07/13/2016, QID: 00010622, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
5. Do the Repair Station and Quality Control manuals have procedures for revising these manuals, to include notifying its CHDO and how often notifications will occur?



NOTE: 


Safety Attribute: Procedures, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "145" ) , Rev.  4.0  01/19/2017, QID: 00001236, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
AC-145-9; 145.207(a); 145.209(j); 145.211(c)
6. Do the procedures include instructions for correcting maintenance and administrative actions that are found not acceptable to the FAA?



NOTE: 


Safety Attribute: Procedures, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "145" ) , Rev.  2.0  03/28/2014, QID: 00001237, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
8900.1 Vol 2 Ch 11 Sec 4; AC-145-9; 145.211(c)
7. Do the procedures specify how and where manual acceptance is noted, including how the FAA will receive its revisions?



NOTE: This applies to the Repair Station Manual and Quality Control Manual.


Safety Attribute: Procedures, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "145" ) , Rev.  2.0  03/18/2015, QID: 00001238, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
8900.1 Vol 6 Ch 9 Sec 7; AC-145-9
8. Do the procedures specify how manual revisions will be distributed?



NOTE: 


Safety Attribute: Procedures, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "145" ) , Rev.  1.0  05/14/2014, QID: 00001239, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
AC-145-9
9. Do the procedures require that each manual holder receive each revision?



NOTE: 


Safety Attribute: Procedures, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "145" ) , Rev.  1.0  05/14/2014, QID: 00001240, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
AC-145-9
10. Do the procedures require that the revised text of each affected page be clearly identified?



NOTE: 


Safety Attribute: Procedures, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "145" ) , Rev.  1.0  05/14/2014, QID: 00001241, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
AC-145-9
11. Do procedures include controlling sections of the repair station manual, such as:
      #1 Identification;
      #2 Revision status;
      #3 Page numbering;
      #4 Issue date;
      #5 Approvals; and
      #6 Acceptance?



NOTE: 


Safety Attribute: Procedures, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "145" ) , Rev.  3.0  04/14/2016, QID: 00001242, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
8900.1 Vol 2 Ch 11 Sec 4; AC-145-9; 145.207(a); 145.209(k)
12. Do the procedures require current copies of the Repair Station Manual and Quality Control Manual to be accessible for use by Repair Station personnel?



NOTE: All repair station employees on all shifts must have access to the manual, regardless of the media used (electronic, CD ROM, etc.)


Safety Attribute: Procedures, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "145" ) , Rev.  3.0  01/19/2017, QID: 00001249, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
AC-145-9; 145.207(c)
13. Do the manuals contain samples of inspection and maintenance forms and instructions for the completion of those forms or a reference to a separate forms manual?



NOTE: This applies to the Repair Station Manual and Quality Control Manual.


Safety Attribute: Procedures, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "145" ) , Rev.  2.0  01/19/2017, QID: 00001250, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
AC-145-9; 145.211(c)
14. Does the manual include procedures for maintaining and revising the personnel roster for:
      #1 Managers and supervisors;
      #2 Inspection personnel; and
      #3 Personnel authorized to approve for return to service?



NOTE: 


Safety Attribute: Procedures, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "145" ) , Rev.  2.0  04/14/2016, QID: 00001254, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
8900.1 Vol 2 Ch 11 Sec 4; AC-145-9; 145.161(a); 145.207(a); 145.209(b)
15. Do the procedures require that the manual be followed?



NOTE: 


Safety Attribute: Procedures, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "145" ) , Rev.  1.0  05/14/2014, QID: 00001258, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
145.207(a)
16. Does the manual include a description of the Repair Station's operations, including the required:
      #1 Housing;
      #2 Facilities;
      #3 Equipment; and
      #4 Materials?



NOTE: 


Safety Attribute: Procedures, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "145" ) , Rev.  2.0  04/14/2016, QID: 00001259, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
145.109(a); 145.207(a); 145.209(c)
17. Does the manual include procedures governing work performed at locations other than at the Repair Station's fixed location?



NOTE: 


Safety Attribute: Procedures, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "145") , Rev.  6.0  01/19/2017, QID: 00001264, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
AC-145-9; 145.203; 145.207(a); 145.209(f)
18. Does the repair station manual include procedures for performing line maintenance in accordance with the operator's manual or approved maintenance program:
      #1 For Operators under 14 CFR part 121, part 135, and U.S. registered aircraft under part 129;
      #2 Per the Operator's manual and approved maintenance program;
      #3 With the necessary equipment, trained personnel, and technical data; and
      #4 Only with OpSpecs authorizing performance of line maintenance?



NOTE: 


Safety Attribute: Procedures, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "145" ) AND ( OPSPEC = "D107" ) , Rev.  3.0  04/14/2016, QID: 00001265, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
8900.1 Vol 2 Ch 11 Sec 4; AC-145-9; 145.205(a); 145.205(c); 145.207(a); 145.209(g)
19. Does the manual include procedures to maintain, revise, and provide the FAA with contract maintenance information, including:
      #1 FAA-approved functions to be contracted to outside sources;
      #2 The name of each contracted facility and their certificate type (if any); and
      #3 The frequency of FAA notification?



NOTE: 


Safety Attribute: Procedures, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "145") , Rev.  4.0  01/19/2017, QID: 00001271, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
AC-145-9; 145.207(a); 145.209(h); 145.217(a)
20. Do the procedures include instructions for performing maintenance, preventive maintenance, and modifications on Canadian aeronautical products?



NOTE: 


Safety Attribute: Procedures, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "145" ) AND ( OTHER CERTIFICATES OR APPROVALS = "TCCA MAINTENANCE" ) , Rev.  1.0  05/14/2014, QID: 00001275, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
8900.1 Vol 2 Ch 11 Sec 4
21. Does the Quality Control Manual include procedures for:
      #1 Inspecting incoming raw materials to ensure acceptable quality;
      #2 Inspecting articles that have been in an accident for hidden damage before beginning work;
      #3 Establishing and maintaining proficiency of inspection personnel;
      #4 Qualifying and surveilling noncertificated persons who perform maintenance, prevention maintenance, or alterations for the repair station;
      #5 Performing final inspections and approval for return to service of maintained articles;
      #6 Calibrating measuring and test equipment used in the Repair Station, including intervals the equipment will be calibrated; and
      #7 Taking corrective action on deficiencies?
      #8 Performing preliminary inspections on all articles maintained;
      #9 Establishing and maintaining current technical data for maintaining articles;



NOTE: 


Safety Attribute: Procedures, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "145" ) , Rev.  5.0  01/11/2016, QID: 00001276, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
8900.1 Vol 2 Ch 11 Sec 4; AC-145-9; 145.211(c)
22. Do the quality control procedures require preliminary inspections of all articles maintained or altered to check for:
      #1 Proper documentation, identification, and traceability;
      #2 Shipping damage and contamination;
      #3 State of preservation and life limits;
      #4 ADs and Service Bulletins;
      #5 Functional test or tear down inspections;
      #6 FAA approval of new articles; and
      #7 Determination of which repairs are necessary?



NOTE: 


Safety Attribute: Procedures, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "145" ) , Rev.  2.0  03/29/2014, QID: 00001284, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
8900.1 Vol 2 Ch 11 Sec 4; AC-145-9
23. Does the Quality Control Manual specify in-progress inspection procedures to ensure inspections, testing, and calibrations are conducted at various stages while the work is in progress?



NOTE: 


Safety Attribute: Procedures, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "145" ) , Rev.  2.0  01/19/2017, QID: 00001292, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
AC-145-9
24. Does the Quality Control Manual specify a final inspection that ensures the following was accomplished (including documentation):
      #1 Inspection;
      #2 Testing; and
      #3 Calibration of articles (if required)?



NOTE: 


Safety Attribute: Procedures, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "145" ) , Rev.  2.0  03/29/2014, QID: 00001293, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
8900.1 Vol 2 Ch 11 Sec 4; AC-145-9
25. Do the quality control procedures establish and maintain proficiency of inspection personnel, including:
      #1 Testing;
      #2 Formal Training; and
      #3 Recurrent Training?



NOTE: 


Safety Attribute: Procedures, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "145" ) , Rev.  2.0  03/29/2014, QID: 00001297, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
8900.1 Vol 2 Ch 11 Sec 4; AC-145-9
26. Do the procedures specify to request the current, applicable parts of an air carrier maintenance program or manuals at the time work is performed?



NOTE: This applies to Repair Stations performing maintenance, preventive maintenance, or alterations for Operators under 14 CFR Part 121, 125, 129, or 135. Maintenance must be performed per the Operator's program and maintenance manual.


Safety Attribute: Procedures, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "145" ) AND ( OTHER CERTIFICATES OR APPROVALS = "PERFORMS AIR CARRIER MAINTENANCE" ) , Rev.  2.0  03/18/2015, QID: 00001301, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
8900.1 Vol 6 Ch 9 Sec 7; AC-145-9
27. Do the procedures require that for Repair Station, Quality Control, and Training Manuals maintained on a network server:
      #1 Only authorized personnel make changes;
      #2 All employees be trained to access the manuals;
      #3 Access be password protected;
      #4 Users be made aware of revisions and the contents of those revisions; and
      #5 Current manuals be made available for all shifts?



NOTE: 


Safety Attribute: Procedures, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "145" ) AND ( OPSPEC = "A025" ) , Rev.  2.0  03/29/2014, QID: 00001303, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
AC-145-9; AC-120-78
28. Do the procedures require that for Repair Station, Quality Control, and Training Manuals maintained on a disk:
      #1 Manuals and any subsequent revisions be distributed;
      #2 Receipt of revisions be documented;
      #3 Software used for writing the manuals be compatible with the software used by all manual holders, including the FAA;
      #4 All manual holders be trained on accessing the manuals at their computer workstations; and
      #5 Repair Station personnel verify the currency of the disks before use?



NOTE: 


Safety Attribute: Procedures, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "145" ) AND ( OPSPEC = "A025" ) , Rev.  2.0  03/29/2014, QID: 00001309, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
AC-145-9; AC-120-78
29. Does the manual specify who will submit revisions to the FAA for review and acceptance and the frequency of such submissions?



NOTE: This applies to the Repair Station Manual and Quality Control Manual.


Safety Attribute: Procedures, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "145" ) , Rev.  1.0  05/14/2014, QID: 00001315, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
8900.1 Vol 2 Ch 11 Sec 4; AC-145-9; 145.209(j); 145.211(c)
30. Does the manual include procedures for revising the training program and submitting revisions to the FAA for approval?



NOTE: 


Safety Attribute: Procedures, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "145" ) , Rev.  1.0  05/14/2014, QID: 00001316, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
145.209(e)
31. Does the manual include procedures for performing maintenance, preventive maintenance, and alterations following the Operator's:
      #1 Continuous maintenance program under 14 CFR Part 121 or 135; and
      #2 FAA-approved maintenance program for foreign air carrier/persons operating U.S. registered aircraft under 14 CFR Part 129? (if applicable)



NOTE: 


Safety Attribute: Procedures, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "145" ) AND ( OTHER CERTIFICATES OR APPROVALS = "PERFORMS AIR CARRIER MAINTENANCE" ) , Rev.  3.0  04/14/2016, QID: 00001318, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
8900.1 Vol 2 Ch 11 Sec 4; AC-145-9; 145.207(a); 145.209(g)
32. Does the manual include a description of the recordkeeping system, including the required records and how they are:
      #1 Obtained;
      #2 Stored; and
      #3 Retrieved?



NOTE: These records must be in English


Safety Attribute: Procedures, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "145" ) , Rev.  5.0  01/19/2017, QID: 00001327, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
AC-145-9; 145.209(i)
33. Do the procedures include instructions for submitting reports of any serious failure, malfunction, or defect?



NOTE: 


Safety Attribute: Procedures, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "145" ) , Rev.  1.0  05/14/2014, QID: 00001331, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
8900.1 Vol 2 Ch 11 Sec 4; AC-145-9; 145.221(b)
34. Do the procedures include instructions for detecting and reporting suspected unapproved parts?



NOTE: 


Safety Attribute: Procedures, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "145" ) , Rev.  1.0  05/14/2014, QID: 00001332, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
8900.1 Vol 2 Ch 11 Sec 4; AC-145-9
35. Do procedures exist in enough detail to meet the regulatory and guidance requirements for this element to produce the intended results?



NOTE: 


Safety Attribute: Procedures, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "121") OR (FAR PART = "135") OR (FAR PART = "145") , Rev.  5.0  07/13/2016, QID: 00010595, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
36. Do controls exist to ensure processes associated with this element achieve the intended results?



NOTE: Controls associated with this element may include, but are not limited to, hardware, software, special procedures or procedural steps, checklists, or supervisory practices.


Safety Attribute: Controls, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "145") OR (FAR PART = "121") OR (FAR PART = "135") , Rev.  4.0  07/13/2016, QID: 00010681, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable
37. Does the certificate holder have a method to evaluate the impact of changes on related processes (interfaces) for this element?



NOTE: 


Safety Attribute: Interfaces, Question Type: Output Validation, Scoping Attribute:  (FAR PART = "121") OR (FAR PART = "135") OR (FAR PART = "145") , Rev.  5.0  07/13/2016, QID: 00010623, Response Details: EP & ED DCTs (Both OP and AW), Status: Released
   Yes
   No
   Not Applicable


Response Details List EP & ED DCTs (Both OP and AW) (Released , 1.0)
1 Unclear procedure(s)
2 Conflicting procedure(s)
3 Used workaround(s)
4 Skipped process step(s)
5 Personnel failed to follow process (procedures, guidance, etc)
6 Procedures/guidance not available
7 Procedures/guidance not current
8 Inconsistent procedure(s)
9 Undocumented procedure(s)
10 Minor typographical error(s) (i.e. record entries)
11 Information missing
12 Communication failure(s)
13 Personnel failed to perform task
14 Process failed to meet desired outcome
15 Process oversight failure
16 Equipment/tools not available
17 Equipment/tools not adequate
18 Equipment/tools not calibrated
19 Facilities not adequate
20 Other
Response Details List N/A Response Detail (Released , 1.0)
1 Operator not authorized by OpSpecs
2 Equipment not equipped/authorized
3 Not applicable due to exemption, deviation, or exception
4 Not authorized by regulation
5 Not authorized by Order
6 Not authorized by Notice
7 Not authorized/recommended by Advisory Circular
8 Not authorized by Policy Letter, Legal Interpretation, or other guidance
9 Other