Unscoped DCT Report (Standard DCT)

MLF Label: 4.6 Maintenance Special Requirements (Released)
DCT Type: SP DCT
Specialty: Airworthiness
Peer Group: A - Part 121 Air Operators
DCT Revision: 15.0 on 01/24/2017 (Released)
Summary Information

Purpose (Certificate Holder Responsibility): The CH is responsible to manage the safety of the Maintenance Special Requirements processes within its operation.

Objective (FAA Responsibility): The FAA objective is to determine if the CH; (1) Met regulatory requirements, guidance, and safety performance objectives of its Maintenance Special Requirements processes, and; (2) Managed safety of the Maintenance Special Requirements processes by incorporating system safety principles which include safety attributes.

The Maintenance Special Requirements Subsystem includes the following Element(s):
4.6 Maintenance Special Requirements
4.6.1 (AW) Avionics Special Emphasis Programs
4.6.2 (AW) Maintenance Special Emphasis Programs

Questions Answers References
4.6.1 (AW) Avionics Special Emphasis Programs
1. Did your observations of Avionics Special Emphasis Programs procedures indicate the certificate holder produced outputs that met regulatory requirements, guidance, and safety performance objectives?



NOTE: 


Safety Attribute: Procedures, Question Type: Process Observation, Scoping Attribute:  (FAR PART = "121" ) , Rev.  12.0  09/14/2016, QID: 00017498, Response Details: SP DCTs (Both OP and AW), Status: Released
   Met regulatory requirements, guidance, and safety performance objectives
   Isolated instance(s) when guidance and safety performance objectives were not met
   Several instances when guidance and safety performance objectives were not met
   Regulatory noncompliance
   Not Observable
   Not Applicable
8900.1 Vol 3 Ch 18 Sec 5; 8900.1 Vol 3 Ch 61 Sec 1; 8900.1 Vol 4 Ch 10 Sec 1; 8900.1 Vol 4 Ch 14 Sec 8; 8900.1 Vol 4 Ch 14 Sec 9; 8900.1 Vol 4 Ch 15 Sec 1; 8900.1 Vol 4 Ch 2 Sec 10; 8900.1 Vol 6 Ch 11 Sec 17; AC-91-85; AC-120-28; AC-120-29; AC-120-59; AC-20-141; C048; D301; A061; AC-120-76; 121.344; 121.344a; 121.346; 121.359; 121.359(h); 121.359(i); 121.359(k); 121.367; 121.369(b); 121.375; 91 Appendix G; 91.180; 91.411; 91.413; 91.413(a); 121.343
2. Were the certificate holder's controls for Avionics Special Emphasis Programs effective in achieving the desired results?



NOTE: 


Safety Attribute: Controls, Question Type: Process Observation, Scoping Attribute:  (FAR PART = "121" ) , Rev.  2.0  05/22/2014, QID: 00017499, Response Details: SP DCTs (Both OP and AW), Status: Released
   Controls were effective
   Isolated instance(s) when controls were not effective
   Several instances when controls were not effective
   Systemic or significant issues
   Not Applicable
   Not Observable
3. Did the certificate holder's Avionics Special Emphasis Programs process ensure consistency of related processes between departments and employees (interfaces)?



NOTE: 


Safety Attribute: Interfaces, Question Type: Process Observation, Scoping Attribute:  (FAR PART = "121" ) , Rev.  2.0  05/22/2014, QID: 00017500, Response Details: SP DCTs (Both OP and AW), Status: Released
   Interfaces were effective
   Isolated instance(s) when interfaces were ineffective
   Several instances when interfaces were ineffective
   Systemic or significant issues
   Not Applicable
   Not Observable
4. Did the person responsible for the certificate holder's Avionics Special Emphasis Programs process effectively manage the planning, organizing, directing, and control of that process?



NOTE: 


Safety Attribute: Management Responsibility, Question Type: Process Observation, Scoping Attribute:  (FAR PART = "121" ) , Rev.  2.0  05/22/2014, QID: 00017501, Response Details: SP DCTs (Both OP and AW), Status: Released
   Management of the process was effective
   Isolated instance(s) where management of the process was ineffective
   Several instances where management of the process was ineffective
   Systemic or significant issues
   Not Applicable
   Not Observable
5. Did the person with authority over the certificate holder's Avionics Special Emphasis Programs process effectively direct, control, or change procedures, and make key determinations including safety risk acceptance decisions?



NOTE: 


Safety Attribute: Management Authority, Question Type: Process Observation, Scoping Attribute:  (FAR PART = "121" ) , Rev.  2.0  05/22/2014, QID: 00017502, Response Details: SP DCTs (Both OP and AW), Status: Released
   Management of the process was effective
   Isolated instance(s) where management of the process was ineffective
   Several instances where management of the process was ineffective
   Systemic or significant issues
   Not Applicable
   Not Observable
6. Did the certificate holder monitor and measure the safety performance of the Avionics Special Emphasis Programs process, including audits, evaluations, employee reports, and investigations of events; and implement necessary action(s)?



NOTE: 


Safety Attribute: Process Measurement, Question Type: Process Observation, Scoping Attribute:  (FAR PART = "121" ) , Rev.  2.0  05/22/2014, QID: 00017503, Response Details: SP DCTs (Both OP and AW), Status: Released
   Process measurements were effective
   Isolated instance(s) when process measurements were not used or ineffective
   Several instances when process measurements were not used or ineffective
   Systemic or significant issues
   Not Applicable
   Not Observable
4.6.2 (AW) Maintenance Special Emphasis Programs
7. Did your observations of Maintenance Special Emphasis Programs procedures indicate the certificate holder produced outputs that met regulatory requirements, guidance, and safety performance objectives?



NOTE: 


Safety Attribute: Procedures, Question Type: Process Observation, Scoping Attribute:  (FAR PART = "121" ) , Rev.  9.0  01/24/2017, QID: 00017505, Response Details: SP DCTs (Both OP and AW), Status: Released
   Met regulatory requirements, guidance, and safety performance objectives
   Isolated instance(s) when guidance and safety performance objectives were not met
   Several instances when guidance and safety performance objectives were not met
   Regulatory noncompliance
   Not Observable
   Not Applicable
8900.1 Vol 4 Ch 6 Sec 4; 8900.1 Vol 6 Ch 11 Sec 23; 8900.1 Vol 6 Ch 11 Sec 24; AC-120-102; AC-120-104; AC-120-73; AC-120-93; AC-120-94; AC-120-97; AC-120-98; AC-25.1529-1; D097; D485; 119.51; 121.1105(b); 121.1105(c); 121.1105(d); 121.1105(e); 121.1107(a); 121.1109(c); 121.1111; 121.1111(b); 121.1111(c); 121.1111(d); 121.1111(e); 121.1113; 121.1113(b); 121.1113(c); 121.1113(d); 121.1113(e); 121.1113(f); 121.1115(b); 121.1115(c); 121.1115(d); 121.1115(e); 121.1115(f); 121.1117(b); 121.1117(c); 121.369(c); 121.380(a); 121.703; 121.703(a); 121.703(c); 26.33(a); 26.35(b); 26.35(c); 39.11; 39.7; 91.403(c)
8. Were the certificate holder's controls for Maintenance Special Emphasis Programs effective in achieving the desired results?



NOTE: 


Safety Attribute: Controls, Question Type: Process Observation, Scoping Attribute:  (FAR PART = "121" ) , Rev.  2.0  05/22/2014, QID: 00017506, Response Details: SP DCTs (Both OP and AW), Status: Released
   Controls were effective
   Isolated instance(s) when controls were not effective
   Several instances when controls were not effective
   Systemic or significant issues
   Not Applicable
   Not Observable
9. Did the certificate holder's Maintenance Special Emphasis Programs process ensure consistency of related processes between departments and employees (interfaces)?



NOTE: 


Safety Attribute: Interfaces, Question Type: Process Observation, Scoping Attribute:  (FAR PART = "121" ) , Rev.  2.0  05/22/2014, QID: 00017507, Response Details: SP DCTs (Both OP and AW), Status: Released
   Interfaces were effective
   Isolated instance(s) when interfaces were ineffective
   Several instances when interfaces were ineffective
   Systemic or significant issues
   Not Applicable
   Not Observable
10. Did the person responsible for the certificate holder's Maintenance Special Emphasis Programsprocess effectively manage the planning, organizing, directing, and control of that process?



NOTE: 


Safety Attribute: Management Responsibility, Question Type: Process Observation, Scoping Attribute:  (FAR PART = "121" ) , Rev.  2.0  05/22/2014, QID: 00017508, Response Details: SP DCTs (Both OP and AW), Status: Released
   Management of the process was effective
   Isolated instance(s) where management of the process was ineffective
   Several instances where management of the process was ineffective
   Systemic or significant issues
   Not Applicable
   Not Observable
11. Did the person with authority over the certificate holder's Maintenance Special Emphasis Programs process effectively direct, control, or change procedures, and make key determinations including safety risk acceptance decisions?



NOTE: 


Safety Attribute: Management Authority, Question Type: Process Observation, Scoping Attribute:  (FAR PART = "121" ) , Rev.  2.0  05/22/2014, QID: 00017509, Response Details: SP DCTs (Both OP and AW), Status: Released
   Management of the process was effective
   Isolated instance(s) where management of the process was ineffective
   Several instances where management of the process was ineffective
   Systemic or significant issues
   Not Applicable
   Not Observable
12. Did the certificate holder monitor and measure the safety performance of the Maintenance Special Emphasis Programs process, including audits, evaluations, employee reports, and investigations of events; and implement necessary action(s)?



NOTE: 


Safety Attribute: Process Measurement, Question Type: Process Observation, Scoping Attribute:  (FAR PART = "121" ) , Rev.  2.0  05/22/2014, QID: 00017510, Response Details: SP DCTs (Both OP and AW), Status: Released
   Process measurements were effective
   Isolated instance(s) when process measurements were not used or ineffective
   Several instances when process measurements were not used or ineffective
   Systemic or significant issues
   Not Applicable
   Not Observable


Response Details List SP DCTs (Both OP and AW) (Released , 1.0)
1 Unclear procedure(s)
2 Conflicting procedure(s)
3 Used workaround(s)
4 Skipped process step(s)
5 Personnel failed to follow process (procedures, guidance, etc)
6 Procedures/guidance not available
7 Procedures/guidance not current
8 Inconsistent procedure(s)
9 Undocumented procedure(s)
10 Minor typographical error(s) (i.e. record entries)
11 Information missing
12 Communication failure(s)
13 Personnel failed to perform task
14 Process failed to meet desired outcome
15 Process oversight failure
16 Equipment/tools not available
17 Equipment/tools not adequate
18 Equipment/tools not calibrated
19 Facilities not adequate
20 Other
Response Details List N/O Response Detail (Released , 1.0)
1 Personnel (i.e. key certificate holder personnel not present/available)
2 Equipment (i.e. equipment not present/available/in serviceable condition)
3 Event did not occur (i.e. the drunk passenger did not show up for the flight...)
4 Time Constraints (i.e. resources/workload)
5 Weather (i.e. weather needed for observation not present or weather made observation impossible)
6 Other
Response Details List N/A Response Detail (Released , 1.0)
1 Operator not authorized by OpSpecs
2 Equipment not equipped/authorized
3 Not applicable due to exemption, deviation, or exception
4 Not authorized by regulation
5 Not authorized by Order
6 Not authorized by Notice
7 Not authorized/recommended by Advisory Circular
8 Not authorized by Policy Letter, Legal Interpretation, or other guidance
9 Other