Unscoped DCT Report (Standard DCT)


MLF Label: 2.2 Aircraft Operations
DCT Type: SP DCT
Specialty: Operations
Peer Group: A - Part 121 Air Operators
DCT Revision: 19.0 on 05/18/18 (Released)
Summary Information

Purpose (Certificate Holder Responsibility): The CH is responsible to manage the safety of the Aircraft Operations processes within its operation.
Objective (FAA Responsibility): The FAA objective is to determine if the CH; (1) Met regulatory requirements, guidance, and safety performance objectives of its Aircraft Operations processes, and; (2) Managed safety of the Aircraft Operations processes by incorporating system safety principles which include safety attributes.


The Aircraft Operations Subsystem includes the following Element(s)
  2.2 Aircraft Operations
     2.2.2 (OP) Category II & III Operations
     2.2.1 (OP) Airmen Duties / Flight Deck Procedures
     2.2.3 (OP) Pilot Operating Limitations / Recent Experience


Questions Answers References
  2.2.1 (OP) Airmen Duties / Flight Deck Procedures
1   
Did your observations of Airmen Duties/Flight Deck procedures indicate the certificate holder met regulatory and guidance requirements?




NOTE: 

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) ,  Rev.  17  5/18/2018 10:49:39 AM, 

QID:
 00013202, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
8900.1 Vol 3 Ch 18 Sec 5, C048, A048, B030, B035, B036, B045, B051, B054, B343, C052, C054, C055, C068, C071, C077, 117.17(e), 8900.1 Vol 4 Ch 2 Sec 2, 8900.1 Vol 4 Ch 2 Sec 5, 8900.1 Vol 4 Ch 2 Sec 6, 8900.1 Vol 4 Ch 2 Sec 7, 121.303, 121.306, 121.310(d), 121.311(h), 121.315(c), 121.317(g), 121.333(c), 121.337(c), 121.357(c), 121.383(a), 121.542(a), 121.542(b), 121.543, 121.547, 121.548, 121.548a, 121.549(a), 121.549(b), 121.550, 121.553, 121.557(c), 121.559(c), 121.561, 121.561(a), 121.561(b), 121.563, 121.565(c), 121.577(a), 121.577(b), 121.577(c), 121.577(d), 121.579, 121.581, 121.583(c), 121.584, 121.585(g), 121.587, 121.589(b), 121.590, 121.599(b), 121.603(a), 121.605, 121.623(a), 121.623(b), 121.625, 121.627(b), 121.629(a), 121.631(b), 121.631(f), AC-120-110, 121.649, 121.651(a), 121.651(b), 121.651(c), 121.651(d), 121.651(f), 121.657, 121.659, 121.661, 121.667(a), 121.687(a), 121.687(b), 121.689(a), 121.689(b), 121.695(a), 121.697(a), 121.697(c), 121.701(a), 121.709(a), 121.709(b), 91.105, 91.123, 91.123(c), 91.183, 91.183(a), 91.183(b), 91.183(c), 91.185(b), 91.185(c), 91.187, 91.9, 91.9(a), 91.9(b), 121.621(a)
2   
Did the certificate holder effectively mitigate unacceptable levels of risk(s) for the Airmen Duties/Flight Deck process?




NOTE: 

Safety Attribute: Controls,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) ,  Rev.  3  3/27/2018 4:34:12 PM, 

QID:
 00013203, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Controls were effective
  Isolated instance(s) when controls were not effective
  Several instances when controls were not effective
  Systemic, significant issues, or regulatory non-compliance
  Not Observable
5.53, 5.55, 5.51
3   
Did the certificate holder's Airmen Duties/Flight Deck Procedures process ensure consistency of related processes between departments and employees (interfaces)?




NOTE: 

Safety Attribute: Interfaces,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) ,  Rev.  3  3/27/2018 4:34:12 PM, 

QID:
 00013204, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Interfaces were effective
  Isolated instance(s) when interfaces were ineffective
  Several instances when interfaces were ineffective
  Systemic or significant issues
  Not Observable
4   
Did the responsible person for Airmen Duties/Flight Deck process provide adequate resources (financial and human) to ensure the safety and performance in support of all process objectives?




NOTE: 

Safety Attribute: Management Responsibility,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) ,  Rev.  3  3/27/2018 4:34:12 PM, 

QID:
 00013205, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Management of the process was effective
  Isolated instance(s) where management of the process was ineffective
  Several instances where management of the process was ineffective
  Systemic, significant issues, or regulatory non-compliance
  Not Observable
5.21, 5.23(a), 5.25(a), 5.25(b), 5.25(c)
5   
Did the person with authority over the certificate holder's Airmen Duties/Flight Deck process effectively plan, direct, control, or change procedures, and make key determinations, including safety risk acceptance decisions?




NOTE: 

Safety Attribute: Management Authority,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) ,  Rev.  3  3/27/2018 4:34:14 PM, 

QID:
 00013206, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Management of the process was effective
  Isolated instance(s) where management of the process was ineffective
  Several instances where management of the process was ineffective
  Systemic, significant issues, or regulatory non-compliance
  Not Observable
5.23(b)
6   
Did the certificate holder monitor and measure the safety performance of the Airmen Duties/Flight Deck process to identify process deficiencies and take action to correct identified deficiencies?




NOTE: 

Safety Attribute: Process Measurement,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) ,  Rev.  4  3/30/2018 9:47:08 AM, 

QID:
 00013207, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Process measurements were effective
  Isolated instance(s) when process measurements were not used or ineffective
  Several instances when process measurements were not used or ineffective
  Systemic, significant issues, or regulatory non-compliance
  Not Observable
5.71, 5.73, 5.75
7   
Were individuals knowledgeable on how their safety-related duties contributed to the safety performance of the Airmen Duties/Flight Deck process?




NOTE: 

Safety Attribute: Safety Ownership,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) ,  Rev.  3  3/27/2018 4:34:14 PM, 

QID:
 00013208, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Individuals were knowledgeable
  Isolated instances where knowledge was lacking
  Several instances where knowledge was lacking
  Systemic, significant issues, or regulatory non-compliance
  Not Observable
5.23(a), 5.91, 5.93
  2.2.2 (OP) Category II & III Operations
8   
Did your observations of Category II & III Operations procedures indicate the certificate holder met regulatory and guidance requirements?




NOTE: 

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121") AND ((FLT AUTHORIZATION = "CONDUCTS CATEGORY II OPERATIONS") OR (FLT AUTHORIZATION = "CONDUCTS CATEGORY III OPERATIONS")) ,  Rev.  6  3/27/2018 4:34:56 PM, 

QID:
 00013209, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
AC-120-28, AC-120-29, C054, C060, D095, 121.579(f), 121.652
9   
Did the certificate holder effectively mitigate unacceptable levels of risk(s) for the Category II & III Operations process?




NOTE: 

Safety Attribute: Controls,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121") AND ((FLT AUTHORIZATION = "CONDUCTS CATEGORY II OPERATIONS") OR (FLT AUTHORIZATION = "CONDUCTS CATEGORY III OPERATIONS")) ,  Rev.  5  3/27/2018 4:34:56 PM, 

QID:
 00013210, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Controls were effective
  Isolated instance(s) when controls were not effective
  Several instances when controls were not effective
  Systemic, significant issues, or regulatory non-compliance
  Not Observable
5.53, 5.55, 5.51
10   
Did the certificate holder's Category II & III Operations process ensure consistency of related processes between departments and employees (interfaces)?




NOTE: 

Safety Attribute: Interfaces,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121") AND ((FLT AUTHORIZATION = "CONDUCTS CATEGORY II OPERATIONS") OR (FLT AUTHORIZATION = "CONDUCTS CATEGORY III OPERATIONS")) ,  Rev.  5  3/27/2018 4:34:56 PM, 

QID:
 00013211, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Interfaces were effective
  Isolated instance(s) when interfaces were ineffective
  Several instances when interfaces were ineffective
  Systemic or significant issues
  Not Observable
11   
Did the responsible person for Category II & III Operations process provide adequate resources (financial and human) to ensure the safety and performance in support of all process objectives?




NOTE: 

Safety Attribute: Management Responsibility,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121") AND ((FLT AUTHORIZATION = "CONDUCTS CATEGORY II OPERATIONS") OR (FLT AUTHORIZATION = "CONDUCTS CATEGORY III OPERATIONS")) ,  Rev.  5  3/27/2018 4:34:56 PM, 

QID:
 00013212, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Management of the process was effective
  Isolated instance(s) where management of the process was ineffective
  Several instances where management of the process was ineffective
  Systemic, significant issues, or regulatory non-compliance
  Not Observable
5.21, 5.23(a), 5.25(a), 5.25(b), 5.25(c)
12   
Did the person with authority over the certificate holder's Category II & III Operations process effectively plan, direct, control, or change procedures, and make key determinations, including safety risk acceptance decisions?




NOTE: 

Safety Attribute: Management Authority,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121") AND ((FLT AUTHORIZATION = "CONDUCTS CATEGORY II OPERATIONS") OR (FLT AUTHORIZATION = "CONDUCTS CATEGORY III OPERATIONS")) ,  Rev.  5  3/27/2018 4:34:56 PM, 

QID:
 00013213, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Management of the process was effective
  Isolated instance(s) where management of the process was ineffective
  Several instances where management of the process was ineffective
  Systemic, significant issues, or regulatory non-compliance
  Not Observable
5.23(b)
13   
Did the certificate holder monitor and measure the safety performance of the Category II & III Operations process to identify process deficiencies and take action to correct identified deficiencies?




NOTE: 

Safety Attribute: Process Measurement,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121") AND ((FLT AUTHORIZATION = "CONDUCTS CATEGORY II OPERATIONS") OR (FLT AUTHORIZATION = "CONDUCTS CATEGORY III OPERATIONS")) ,  Rev.  6  3/30/2018 9:47:11 AM, 

QID:
 00013214, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Process measurements were effective
  Isolated instance(s) when process measurements were not used or ineffective
  Several instances when process measurements were not used or ineffective
  Systemic, significant issues, or regulatory non-compliance
  Not Observable
5.71, 5.73, 5.75
14   
Were individuals knowledgeable on how their safety-related duties contributed to the safety performance of the Category II & III Operations process?




NOTE: 

Safety Attribute: Safety Ownership,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121") AND ((FLT AUTHORIZATION = "CONDUCTS CATEGORY II OPERATIONS") OR (FLT AUTHORIZATION = "CONDUCTS CATEGORY III OPERATIONS")) ,  Rev.  3  3/27/2018 4:34:21 PM, 

QID:
 00013215, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Individuals were knowledgeable
  Isolated instances where knowledge was lacking
  Several instances where knowledge was lacking
  Systemic, significant issues, or regulatory non-compliance
  Not Observable
5.23(a), 5.91, 5.93
  2.2.3 (OP) Pilot Operating Limitations / Recent Experience
15   
Did your observations of Pilot Operating Limitations/Recent Experience procedures indicate the certificate holder met regulatory and guidance requirements?




NOTE: 

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) ,  Rev.  5  3/27/2018 4:34:43 PM, 

QID:
 00013216, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Met regulatory and guidance requirements
  Isolated instance(s) when guidance requirements were not met
  Several instances when guidance requirements were not met
  Regulatory noncompliance
  Not Observable
C054, 121.434(a), 121.434(b), 121.434(c), 121.438(a), 121.438(b), 121.439(a), 121.453(a), 121.652, 8900.1 Vol 6 Ch 2 Sec 14
16   
Did the certificate holder effectively mitigate unacceptable levels of risk(s) for the Pilot Operating Limitations/Recent Experience process?




NOTE: 

Safety Attribute: Controls,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) ,  Rev.  3  3/27/2018 4:34:21 PM, 

QID:
 00013217, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Controls were effective
  Isolated instance(s) when controls were not effective
  Several instances when controls were not effective
  Systemic, significant issues, or regulatory non-compliance
  Not Observable
5.53, 5.55, 5.51
17   
Did the certificate holder's Pilot Operating Limitations/Recent Experience process ensure consistency of related processes between departments and employees (interfaces)?




NOTE: 

Safety Attribute: Interfaces,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) ,  Rev.  3  3/27/2018 4:34:21 PM, 

QID:
 00013218, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Interfaces were effective
  Isolated instance(s) when interfaces were ineffective
  Several instances when interfaces were ineffective
  Systemic or significant issues
  Not Observable
18   
Did the responsible person for Pilot Operating Limitations/Recent Experience process provide adequate resources (financial and human) to ensure the safety and performance in support of all process objectives?




NOTE: 

Safety Attribute: Management Responsibility,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) ,  Rev.  3  3/27/2018 4:34:21 PM, 

QID:
 00013219, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Management of the process was effective
  Isolated instance(s) where management of the process was ineffective
  Several instances where management of the process was ineffective
  Systemic, significant issues, or regulatory non-compliance
  Not Observable
5.21, 5.23(a), 5.25(a), 5.25(b), 5.25(c)
19   
Did the person with authority over the certificate holder's Pilot Operating Limitations/Recent Experience process effectively plan, direct, control, or change procedures, and make key determinations, including safety risk acceptance decisions?




NOTE: 

Safety Attribute: Management Authority,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) ,  Rev.  3  3/27/2018 4:34:24 PM, 

QID:
 00013220, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Management of the process was effective
  Isolated instance(s) where management of the process was ineffective
  Several instances where management of the process was ineffective
  Systemic, significant issues, or regulatory non-compliance
  Not Observable
5.23(b)
20   
Did the certificate holder monitor and measure the safety performance of the Pilot Operating Limitations/Recent Experience process to identify process deficiencies and take action to correct identified deficiencies?




NOTE: 

Safety Attribute: Process Measurement,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) ,  Rev.  4  3/30/2018 9:47:10 AM, 

QID:
 00013221, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Process measurements were effective
  Isolated instance(s) when process measurements were not used or ineffective
  Several instances when process measurements were not used or ineffective
  Systemic, significant issues, or regulatory non-compliance
  Not Observable
5.71, 5.73, 5.75
21   
Were individuals knowledgeable on how their safety-related duties contributed to the safety performance of the Pilot Operating Limitations/Recent Experience process?




NOTE: 

Safety Attribute: Safety Ownership,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) ,  Rev.  3  3/27/2018 4:34:22 PM, 

QID:
 00013222, Response Details: SP DCTs (Both OP and AW),  Status: Released

  Individuals were knowledgeable
  Isolated instances where knowledge was lacking
  Several instances where knowledge was lacking
  Systemic, significant issues, or regulatory non-compliance
  Not Observable
5.23(a), 5.91, 5.93


Response Details List  SP DCTs (Both OP and AW) (Released, 1.0)
1 Unclear procedure(s)
2 Conflicting procedure(s)
3 Used workaround(s)
4 Skipped process step(s)
5 Personnel failed to follow process (procedures, guidance, etc)
6 Procedures/guidance not available
7 Procedures/guidance not current
8 Inconsistent procedure(s)
9 Undocumented procedure(s)
10 Minor typographical error(s) (i.e. record entries)
11 Information missing
12 Communication failure(s)
13 Personnel failed to perform task
14 Process failed to meet desired outcome
15 Process oversight failure
16 Equipment/tools not available
17 Equipment/tools not adequate
18 Equipment/tools not calibrated
19 Facilities not adequate
20 Other
Response Details List  N/O Response Detail (Released, 1.0)
1 Personnel (i.e. key certificate holder personnel not present/available)
2 Equipment (i.e. equipment not present/available/in serviceable condition)
3 Event did not occur (i.e. the drunk passenger did not show up for the flight...)
4 Time Constraints (i.e. resources/workload)
5 Weather (i.e. weather needed for observation not present or weather made observation impossible)
6 Other