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8900.1 CHG 757

VOLUME 3  GENERAL TECHNICAL ADMINISTRATION

CHAPTER 22  AIRCRAFT DISPATCHER TRAINING AND QUALIFICATION PROGRAMS

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Section 5  Safety Assurance System: Aircraft Dispatcher Recurrent and Requalification Curricula

Source Basis:

    Section 5.1, Applicability.

    Section 5.23, Safety Accountability and Authority.

    Section 5.91, Competencies and Training.

    Section 117.9, Fatigue Education and Awareness Training Program.

    Section 121.400, Applicability and Terms Used.

    Section 121.401, Training Program: General.

    Section 121.403, Training Program: Curriculum.

    Section 121.405, Training Program and Revision: Initial and Final Approval.

    Section 121.415, Crewmember and Dispatcher Training Program Requirements.

    Section 121.418, Differences Training and Related Aircraft Differences Training.

    Section 121.422, Aircraft Dispatchers: Initial and Transition Ground Training.

    Section 121.427, Recurrent Training.

    Section 121.433, Training Required.

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    Section 121.629, Operation in Icing Conditions.

    Section 121.1003, Hazardous Materials Training: General.

    Section 121.1005, Hazardous Materials Training Required.

    Part 121 Appendix O, Hazardous Materials Training Requirements for Certificate Holders.

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3-1680    GENERAL. This section contains information, direction, and guidance for Principal Operations Inspectors (POI) to use for the evaluation of the content of aircraft dispatcher recurrent and requalification training curricula. This section is related to Safety Assurance System (SAS) Element 3.1.1 (OP) Training and Qualification of Dispatchers and Flight Followers.

3-1681    RECURRENT TRAINING. Title 14 of the Code of Federal Regulations (14 CFR) part 121, §§ 121.427 and 121.415 require that certificate holders (CH) conduct aircraft dispatcher recurrent training to ensure that each aircraft dispatcher remains adequately trained and proficient in assigned duties and responsibilities in relation to each assigned airplane type and kind of operation. Section 121.415(h)(2) also requires aircraft dispatcher training in new equipment, facilities, procedures, and techniques.

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A.    Training Requirement. Section 121.433(c)(1)(ii) requires that each aircraft dispatcher complete recurrent training every 12 calendar-months. CHs also must conduct a competence check of each aircraft dispatcher and ensure that each aircraft dispatcher completes operating familiarization every 12 calendar-months, as required by § 121.463(c). See Volume 3, Chapter 22, Section 6 for information regarding competence checks and operating familiarization.

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B.    Programmed Hours. Section 121.427(c)(4) specifies the minimum programmed hours of instruction for recurrent training. The objective of aircraft dispatcher recurrent training is to ensure that aircraft dispatchers remain proficient in assigned duties and responsibilities. The aircraft dispatcher meets this objective when he or she can perform at an acceptable level of proficiency immediately before entering the next cycle of recurrent training, which may require more training hours than specified by the regulation. The minimum required hours are as follows:

    Group I reciprocating-powered airplanes—8 hours;

    Group I turbopropeller-powered airplanes—10 hours; and

    Group II airplanes—20 hours.

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NOTE:  The recurrent curriculum must include the minimum programmed hours for each group of aircraft in which an aircraft dispatcher will be qualified. For example, if a recurrent curriculum will qualify an aircraft dispatcher for both Group I turbopropeller-powered airplanes and Group II turbojet-powered airplanes, the curriculum must include the minimum programmed hours for both Group I and Group II (i.e., 30 hours). The CH may request a reduction in programmed hours under § 121.405 for the general subjects that overlap between each group.

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C.    Recurrent Training Course Content. Section 121.427 requires recurrent training be given in each training subject required by §§ 121.415(a)(1) and (a)(4) and 121.422(a). Inspectors must ensure that CHs have a means of identifying and correcting deficiencies in each aircraft dispatcher’s knowledge and proficiency in each of the required areas.

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1)    Section 121.415(h)(2) requires training in new equipment, facilities, procedures, and techniques. CHs should allot a block of time in recurrent or specialized training each year for such topics. They should also address current problems and concerns. This block of recurrent training should undergo revision on an annual cycle.
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2)    Recurrent training on each aircraft type, including differences training, must be conducted for aircraft dispatchers every year. This training must directly and specifically relate to aircraft dispatcher duties and may not be simply a repeat of the training given to flightcrew members. The amount of training given to the aircraft dispatcher must ensure the aircraft dispatcher’s continued proficiency in duties relative to each airplane type.

D.    Completion by an Air Transportation Ground Instructor or an Air Transportation Supervisor (ATS). An air transportation ground instructor or an ATS may complete recurrent ground training by conducting (i.e., instructing) or attending (i.e., as a student) all required modules. In accordance with § 121.427(b)(1), a person completing recurrent ground training by conducting a module(s) must still complete the quiz or other review required by the CH’s curriculum. A person who completes recurrent ground training by conducting a module(s) may not self-certify completion of the module(s), the quiz, or other review. In accordance with § 121.401(c), a different air transportation ground instructor or ATS must certify the proficiency and knowledge of the person and that the person satisfactorily completed the training, quiz, or other review.

E.    Approval. The CH should prepare a course outline for initial approval that contains details of the proposed training hours and an outline of the broad topic areas to be covered. The POI, with the assistance of an Aviation Safety Inspector—Aircraft Dispatch (ASI-AD), should evaluate the course content by using the job aids in Volume 3, Chapter 22, Sections 3 and 4 and by completing SAS Element 3.1.1, as appropriate.

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NOTE:  Usually, the required recurrent training must be accomplished in the minimum hours specified by regulation for simple operations of one or two types of aircraft. The involvement of complex operations and several different airplane types normally requires more hours. CHs and POIs can only determine the actual training hours required by observing and assessing the effectiveness of the training provided.

3-1682    OTHER REQUIRED RECURRENT TRAINING. In addition to the recurrent training required by part 121 subpart N, there are other aircraft dispatcher recurrent training requirements located in 14 CFR. These additional training requirements are described in the paragraphs below. As described below, some of this additional training may be included in the minimum programmed hours for recurrent training and some must be in addition to the minimum programmed hours.

A.    Safety Management Systems (SMS). In accordance with 14 CFR part 5, § 5.91, CHs must provide recurrent SMS training to ensure aircraft dispatchers maintain the competencies to perform their duties relevant to the operation and performance of the SMS. The CH must determine the appropriate timeframe for recurrent SMS training that will ensure those persons maintain the required competencies. SMS training may be included in the recurrent training on aircraft dispatcher duties and responsibilities. See Volume 17, Chapter 1 for information on the contents of SMS training.

B.    Fatigue Education and Awareness Training (FEAT). In accordance with 14 CFR part 117, § 117.9, each CH must provide recurrent FEAT at least every 12 calendar-months to aircraft dispatchers. Grace month provisions do not apply to FEAT. FEAT may not be included in the minimum programmed hours for recurrent training. See Volume 3, Chapter 58, Section 4 for information on the contents of FEAT.

C.    Ground Deicing/Anti-Icing. In accordance with § 121.629(c)(2), CHs must provide recurrent qualification annually for aircraft dispatchers regarding their duties and responsibilities under the CH’s ground deicing/anti-icing program. Ground deicing/anti-icing training may not be included in the minimum programmed hours for recurrent training. See Volume 3, Chapter 27 for information on the contents of ground deicing/anti‑icing training.

D.    Hazardous Materials (HAZMAT). In accordance with §§ 121.1003 and 121.1005, each CH must provide recurrent HAZMAT training at least every 24 calendar-months to aircraft dispatchers, if applicable to the aircraft dispatcher’s duties. HAZMAT training may not be included in the minimum programmed hours for recurrent training. See Volume 2, Chapter 2, Section 6 for information on the contents of and approval process for HAZMAT training.

3-1683    REQUALIFICATION TRAINING. In accordance with § 121.400(c)(9), requalification training is the training required for aircraft dispatchers previously trained and qualified, but who have become unqualified due to not having satisfactorily completed the recurrent training requirements of § 121.427 within the eligibility period. Additionally, § 121.415(h)(1) requires that, in addition to initial, transition, and recurrent categories of training, each training program must provide training as necessary to ensure each aircraft dispatcher remains adequately trained and proficient on each airplane type and kind of operation in which the aircraft dispatcher serves. Aircraft dispatchers that fail to complete recurrent training or a competence check within the eligibility period must complete requalification training before they can exercise operational control in revenue service.

NOTE:  Aircraft dispatchers that fail to complete operating familiarization within the preceding 12 calendar-months must complete the operating familiarization before they can exercise operational control in revenue service.

A.    Objectives. Aircraft dispatchers meet requalification training objectives by completing a combination of training and qualification curriculum segments, as necessary, to meet the CH’s defined proficiency standards. The training and qualification curriculum segments needed for an aircraft dispatcher’s requalification are determined by the reasons for and the length of the aircraft dispatcher’s unqualified status. Requalification may only require completion of the overdue training and checking. Alternatively, requalification may be as complex as the aircraft dispatcher having to accomplish the events in the initial equipment category of training when the aircraft dispatcher has been unqualified for an extended period of time.

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B.    Content and Training Hours. The minimum content and training hours for requalification training depends on the length of time the aircraft dispatcher has been unqualified. Requalification curriculum segment outlines must contain specific programmed training hours, elements, and events for approval. However, the CH should consider the individual case to determine if more or less elements, events, and training hours called for in the curriculum outline may be required. Table 3-83, Recommended Requalification Training, contains recommended requalification requirements for aircraft dispatchers who have exceeded their respective eligibility periods for required part 121 subpart N training or competence check.

C.    Curriculum Outline. Separate curriculum outlines should be prepared for aircraft dispatcher requalification training in accordance with Table 3-83, as appropriate. The curriculum outline should provide sufficient information to allow the POI to determine that the elements and events in each training module are adequate to requalify the aircraft dispatcher. The contents of training curriculum segments and qualification curriculum segments are in Volume 3, Chapter 22, Sections 3, 4, and 6. POIs should use the job aids associated with these sections in conjunction with Table 3-83 when determining the adequacy of a CH’s curriculum.

D.    Modules From Other Curricula. One technique a CH may use to construct requalification curriculum segments is to start with modules from other curricula (such as aircraft dispatcher transition training) and to remove unnecessary elements and events or to adjust the content of the elements and events as necessary.

E.    Aircraft Dispatcher’s Record. The reason for entry into requalification training must be placed in the aircraft dispatcher’s record. If the requalification training included satisfactory completion of all required recurrent training and checking, the CH may establish a new training/checking month (base month) or retain the aircraft dispatcher’s original training/checking month.

Table 3-83.  Recommended Requalification Training

Time Past Month Due

Requalification Ground Training Segment

Qualification Segment

Up to 12 calendar-months

All recurrent ground training elements not accomplished when due.

CC and/or OF if not accomplished when due.

12 to 35 calendar-months

All recurrent ground training elements. Minimum training hours as specified by § 121.427.

OJT with a qualified aircraft dispatcher, as necessary.

CC and OF.

More than 35 calendar‑months

Initial training.

OJT with a qualified aircraft dispatcher.

Initial qualification.

KEY:   CC = Competence Check.

OF = Operating Familiarization.

OJT = On-the-Job Training.

RESERVED. Paragraphs 3-1684 through 3-1694.