Unscoped DCT Report (Standard DCT)
MLF Label: 2.1.8 (OP) Training of Operations Control Specialists DCT Type: ED DCT Specialty: Operations Peer Group: C - Part 135 (9 or Less Seats) DCT Revision: 5.0 on 12/29/20 (Released)
Summary Information

Purpose (Certificate Holder Responsibility): To train and qualify operations control specialists.
Objective (FAA Responsibility): Determine if the CH will be able to; (1) Comply with regulations; (2) Train and qualify operations control specialists.

The (OP) Training of Operations Control Specialists Element includes the following System(s) and Subsystem(s)

Questions Answers Comments
  2.1.8 (OP) Training of Operations Control Specialists
1   
Does the process design ensure the individual with responsibility provides both financial and human resources for the safety and quality performance of this element?


REFERENCES: AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3

Safety Attribute: Management Responsibility,  Question Type: Output Validation,  

Scoping Attribute:  (FAR PART = "135" OR "145" OR "141" OR "142" OR "147") AND (SAFETY PROGRAMS = "SMSVP") ,  Rev.  2  3/8/2019 12:47:46 PM, 

QID: 00051929, Response Details: Responsibility ED/EP/SP DCTs (Both OP and AW),  Status: Released
◯  Yes
◯  No
2   
Does the process design ensure the individual with responsibility provides both financial and human resources for the safety and quality performance of this element?


Safety Attribute: Management Responsibility,  Question Type: Output Validation,  

Scoping Attribute:  (FAR PART = "135" OR "145" OR "141" OR "142" OR "147") AND NOT (SAFETY PROGRAMS = "SMSVP") ,  Rev.  2  3/8/2019 12:47:48 PM, 

QID: 00051943, Response Details: Responsibility ED/EP/SP DCTs (Both OP and AW),  Status: Released
◯  Yes
◯  No
3   
Is the person with authority clearly identifiable, qualified and knowledgeable to effectively plan, direct and control resources, change procedures and make key determinations including safety risk acceptance decisions for this element?


REFERENCES: AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3

Safety Attribute: Management Authority,  Question Type: Output Validation,  

Scoping Attribute:  (FAR PART = "135" OR "145" OR "141" OR "142" OR "147") AND (SAFETY PROGRAMS = "SMSVP") ,  Rev.  2  3/8/2019 12:47:48 PM, 

QID: 00051930, Response Details: Authority ED/EP/SP DCTs (Both OP and AW),  Status: Released
◯  Yes
◯  No
4   
Is the person with authority clearly identifiable, qualified and knowledgeable to effectively plan, direct and control resources, change procedures and make key determinations including safety risk acceptance decisions for this element?


Safety Attribute: Management Authority,  Question Type: Output Validation,  

Scoping Attribute:  (FAR PART = "135" OR "145" OR "141" OR "142" OR "147") AND NOT (SAFETY PROGRAMS = "SMSVP") ,  Rev.  2  3/8/2019 12:47:48 PM, 

QID: 00051944, Response Details: Authority ED/EP/SP DCTs (Both OP and AW),  Status: Released
◯  Yes
◯  No
5   
Do process measurement(s) exist to evaluate the performance of this element and implement corrective action if necessary?


REFERENCES: AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3

Safety Attribute: Process Measurement,  Question Type: Output Validation,  

Scoping Attribute:  (FAR PART = "135" OR "145" OR "141" OR "142" OR "147") AND (SAFETY PROGRAMS = "SMSVP") ,  Rev.  2  3/8/2019 12:47:48 PM, 

QID: 00051931, Response Details: Process Measurement ED/EP/SP DCTs (Both OP and AW),  Status: Released
◯  Yes
◯  No
6   
Do process measurement(s) exist to evaluate the performance of this element and implement corrective action if necessary?


Safety Attribute: Process Measurement,  Question Type: Output Validation,  

Scoping Attribute:  (FAR PART = "135" OR "145" OR "141" OR "142" OR "147") AND NOT (SAFETY PROGRAMS = "SMSVP") ,  Rev.  2  3/8/2019 12:47:48 PM, 

QID: 00051945, Response Details: Process Measurement ED/EP/SP DCTs (Both OP and AW),  Status: Released
◯  Yes
◯  No
7   
Do procedures require that the certificate holder may not use, nor may any person perform the duties of an operations control specialist unless they have satisfactorily completed a FAA-approved training program that includes;

      #1 Initial training; and
      #2 Recurrent training, as required?

REFERENCES: AC-120-96, 135.619(d), AC-135-14

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:  (FAR PART = "135") AND (OPSPEC = "A021") AND (TYPE/KIND OF OPERATION = "10 OR MORE HELICOPTER AIR AMBULANCES") ,  Rev.  2  12/29/2020 1:16:42 PM, 

QID: 00049658, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released
◯  Yes
◯  No
◯  Not Applicable
8   
Do procedures require that the certificate holder may not use, nor may any person perform the duties of an operations control specialist unless he/she passes an FAA-approved operations control specialist knowledge and practical test given by the certificate holder?


REFERENCES: AC-120-96, 135.619(d), AC-135-14

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:  (FAR PART = "135") AND (OPSPEC = "A021") AND (TYPE/KIND OF OPERATION = "10 OR MORE HELICOPTER AIR AMBULANCES") ,  Rev.  2  12/29/2020 1:16:42 PM, 

QID: 00049661, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released
◯  Yes
◯  No
◯  Not Applicable
9   
Do procedures require the certificate holder maintain a training record for each operations control specialist employed by the certificate holder for the duration of that individual's employment and for 90 days thereafter?


REFERENCES: AC-120-96, 135.619(e), AC-135-14

NOTE: The training record must include a chronological log for each training course, including the number of training hours and the examination dates and results.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:  (FAR PART = "135") AND (OPSPEC = "A021") AND (TYPE/KIND OF OPERATION = "10 OR MORE HELICOPTER AIR AMBULANCES") ,  Rev.  2  12/29/2020 1:16:41 PM, 

QID: 00049662, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released
◯  Yes
◯  No
◯  Not Applicable
10   
Do procedures require the FAA approved operations control specialist training program include 80 hours of initial training in the topics of 14 CFR 135.619(f), to include;

      #1 Aviation weather;
      #2 Navigation;
      #3 Flight monitoring;
      #4 Air Traffic control;
      #5 Aviation communication;
      #6 Aircraft systems;
      #7 Aircraft limitations and performance;
      #8 Aviation policy and regulations:
      #9 Crew Resource Management;
      #10 Local flying area orientation; and
      #11 Any other requirements as determined by the Administrator to ensure safe operations?

REFERENCES: AC-120-96, 135.619(f), 135.619(d), AC-135-14

NOTE: The certificate holder may reduce the number of hours of initial training to a minimum of 40 hours for persons who have obtained, at the time of beginning initial training, a total of at least 2 years of experience during the last 5 years in any one or in any combination of the following areas— 1. In military aircraft operations as a pilot, flight navigator, or meteorologist; 2. In air carrier operations as a pilot, flight engineer, certified aircraft dispatcher, or meteorologist; or 3. In aircraft operations as an air traffic controller or a flight service specialist.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:  (FAR PART = "135") AND (OPSPEC = "A021") AND (TYPE/KIND OF OPERATION = "10 OR MORE HELICOPTER AIR AMBULANCES") ,  Rev.  2  12/29/2020 1:16:43 PM, 

QID: 00049663, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released
◯  Yes
◯  No
◯  Not Applicable
11   
Do procedures exist in enough detail to meet the regulatory and guidance requirements for this element to produce the intended results?


Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:  (FAR PART = "135" OR "145" OR "141" OR "142" OR "147") AND (SAFETY PROGRAMS = "SMSVP") ,  Rev.  2  3/8/2019 12:47:46 PM, 

QID: 00051926, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released
◯  Yes
◯  No
◯  Not Applicable
12   
Do procedures exist in enough detail to meet the regulatory and guidance requirements for this element to produce the intended results?


Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:  (FAR PART = "135" OR "145" OR "141" OR "142" OR "147") AND NOT (SAFETY PROGRAMS = "SMSVP") ,  Rev.  2  3/8/2019 12:47:47 PM, 

QID: 00051940, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released
◯  Yes
◯  No
◯  Not Applicable
13   
Do controls exist within this element that ensure risks are reduced to an acceptable level?


REFERENCES: AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3

Safety Attribute: Controls,  Question Type: Output Validation,  

Scoping Attribute:  (FAR PART = "135" OR "145" OR "141" OR "142" OR "147") AND (SAFETY PROGRAMS = "SMSVP") ,  Rev.  2  3/8/2019 12:47:46 PM, 

QID: 00051927, Response Details: Controls ED/EP/SP DCTs (Both OP and AW),  Status: Released
◯  Yes
◯  No
14   
Do controls exist within this element that ensure risks are reduced to an acceptable level?


Safety Attribute: Controls,  Question Type: Output Validation,  

Scoping Attribute:  (FAR PART = "135" OR "145" OR "141" OR "142" OR "147") AND NOT (SAFETY PROGRAMS = "SMSVP") ,  Rev.  2  3/8/2019 12:47:47 PM, 

QID: 00051941, Response Details: Controls ED/EP/SP DCTs (Both OP and AW),  Status: Released
◯  Yes
◯  No
15   
Does the certificate holder have a method to evaluate the impact of changes on related processes (interfaces) for this element?


Safety Attribute: Interfaces,  Question Type: Output Validation,  

Scoping Attribute:  (FAR PART = "135" OR "145" OR "141" OR "142" OR "147") AND (SAFETY PROGRAMS = "SMSVP") ,  Rev.  2  3/8/2019 12:47:46 PM, 

QID: 00051928, Response Details: Interfaces ED/EP/SP DCTs (Both OP and AW),  Status: Released
◯  Yes
◯  No
16   
Does the certificate holder have a method to evaluate the impact of changes on related processes (interfaces) for this element?


Safety Attribute: Interfaces,  Question Type: Output Validation,  

Scoping Attribute:  (FAR PART = "135" OR "145" OR "141" OR "142" OR "147") AND NOT (SAFETY PROGRAMS = "SMSVP") ,  Rev.  2  3/8/2019 12:47:47 PM, 

QID: 00051942, Response Details: Interfaces ED/EP/SP DCTs (Both OP and AW),  Status: Released
◯  Yes
◯  No
17   
Does the process design require that individuals understand their safety role and how it contributes to the safety performance of this element?


REFERENCES: AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3

Safety Attribute: Safety Ownership,  Question Type: Output Validation,  

Scoping Attribute:  (FAR PART = "135" OR "145" OR "141" OR "142" OR "147") AND (SAFETY PROGRAMS = "SMSVP") ,  Rev.  2  3/8/2019 12:47:46 PM, 

QID: 00051932, Response Details: Safety Ownership ED/EP/SP DCTs (Both OP and AW),  Status: Released
◯  Yes
◯  No
18   
Does the process design require that individuals understand their safety role and how it contributes to the safety performance of this element?


Safety Attribute: Safety Ownership,  Question Type: Output Validation,  

Scoping Attribute:  (FAR PART = "135" OR "145" OR "141" OR "142" OR "147") AND NOT (SAFETY PROGRAMS = "SMSVP") ,  Rev.  2  3/8/2019 12:47:48 PM, 

QID: 00051946, Response Details: Safety Ownership ED/EP/SP DCTs (Both OP and AW),  Status: Released
◯  Yes
◯  No


Response Details List  Authority ED/EP/SP DCTs (Both OP and AW) (Released, 1.0)
1 Process oversight failure
2 Unacceptable safety risk acceptance
3 Ineffective planning of resources
4 Ineffective use of resources
5 Ineffective control of resources
6 Failure to implement safety risk processes
7 Process owner not clearly identified
8 Unqualified
9 Other
Response Details List  Controls ED/EP/SP DCTs (Both OP and AW) (Released, 1.0)
1 Failure to identify hazards or ineffective risk controls
2 Failure to develop and maintain risk controls
3 Failure to effectively mitigate risk before applying risk controls
4 Risk controls ineffective
5 Unclear risk controls
6 Failure to assess risk for a new system
7 Failure to assess risk when revising an existing system
8 Failure to assess risk when developing operational procedures
9 Failure to maintain records of outputs of risk control assessments
10 Other
Response Details List  EP & ED DCTs (Both OP and AW) (Released, 1.0)
1 Unclear procedure(s)
2 Conflicting procedure(s)
3 Used workaround(s)
4 Skipped process step(s)
5 Personnel failed to follow process (procedures, guidance, etc)
6 Procedures/guidance not available
7 Procedures/guidance not current
8 Inconsistent procedure(s)
9 Undocumented procedure(s)
10 Minor typographical error(s) (i.e. record entries)
11 Information missing
12 Communication failure(s)
13 Personnel failed to perform task
14 Process failed to meet desired outcome
15 Process oversight failure
16 Equipment/tools not available
17 Equipment/tools not adequate
18 Equipment/tools not calibrated
19 Facilities not adequate
20 Other
Response Details List  Interfaces ED/EP/SP DCTs (Both OP and AW) (Released, 1.0)
1 Internal communication failure(s)
2 External communication failure(s)
3 Lack of interfaces
4 Inconsistent interfaces
5 Poor coordination between departments and employees
6 Failure of interfaces between processes or procedures
7 Other
Response Details List  Process Measurement ED/EP/SP DCTs (Both OP and AW) (Released, 1.0)
1 Inadequate monitoring of operations processes
2 Ineffective evaluations of processes or systems
3 Undocumented or insufficient investigations
4 Failure to conduct audits
5 Ineffective audits
6 Failure to detect changes in the operational environment
7 Personnel failed to perform/follow process (procedures, guidance, etc.)
8 Process failed to meet desired outcome
9 Process oversight failure
10 Other
Response Details List  Responsibility ED/EP/SP DCTs (Both OP and AW) (Released, 1.0)
1 Failed to provide financial resources
2 Failed to provide sufficient human resources
3 Individual not clearly identified
4 Failure to ensure safety of process
5 Failure to oversee operations conducted under the certificate
6 Failed to ensure quality performance of process
7 Process oversight failure
8 Communication failure(s)
9 Other
Response Details List  N/A Response Detail (Released, 2.0)
1 Not applicable or authorized for the certificate holder or applicant
2 Other
Response Details List  Safety Ownership ED/EP/SP DCTs (Both OP and AW) (Released, 3.0)
1 Unaware of or ineffective safety policies or processes
2 Unaware of or ineffective safety related reporting tools
3 Unclear safety policy
4 Ineffective safety related training
5 Lack of safety culture
6 Unclear safety objectives
7 Other