Unscoped DCT Report (Standard DCT)


MLF Label: 5.1.1 (OP) Training of Flight Attendants DCT Type: EP DCT Specialty: Operations Peer Group: A - Part 121 Air Operators DCT Revision: 17.0 on 12/28/21 (Released)
Summary Information

Purpose (Certificate Holder Responsibility): To train and qualify flight attendants.
Objective (FAA Responsibility): Determine if; (1) The CH followed the accepted or approved process; (2) The CH trained flight attendants; (3) The flight attendant training program is in compliance with regulations.

 (OP) Training of Flight Attendants Element includes the following System(s) and Subsystem(s)

Questions Answers Comments
  5.1.1 (OP) Training of Flight Attendants
1   
Best describe how the instruction for each newly hired flight attendant covered basic indoctrination training that included:

      #1 Duties and responsibilities of crewmembers;
      #2 Appropriate FARs; and
      #3 Appropriate portions of the operating manual.

REFERENCES: 121.135(b), 121.405(d), 121.415(a)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  5/22/2014 5:27:57 AM, 

QID:
 00017935, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
2   
Best describe how the instruction covered emergency training subjects, including:

      #1 Emergency assignments and procedures, including coordination among crewmembers;
      #2 The location, function, and operation of emergency equipment, including individual instruction;
      #3 The handling of emergency situations;
      #4 The handling of hijacking and other unusual situations; and
      #5 A review and discussion of previous aircraft accidents and incidents about actual emergency situations.

REFERENCES: AC-120-48, AC-120-51, 121.135(b), 121.417(a), 121.417(b)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  3  9/28/2021 9:22:46 AM, 

QID:
 00017940, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
3   
Best describe how the instruction covered differences training, including:

      #1 The flight attendant's assigned duties and responsibilities;.
      #2 Each appropriate subject; and
      #3 The hourly requirements were met.

REFERENCES: 121.135(b), 121.415(d), 121.418(a)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) AND ( TRAINING PROGRAMS = "DIFFERENCES TRAINING" ) ,  Rev.  2  5/22/2014 5:28:01 AM, 

QID:
 00017950, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
4   
Best describe how the instructors followed the courseware for the appropriate curriculum segment for the type of airplane and, if applicable, the particular variations on which the flight attendant is to serve.


REFERENCES: 121.401(a)

NOTE: The courseware consists of instructional material developed for each curriculum. This is information in lesson plans, instructor guides, computer software programs, audiovisual programs, workbooks, flight attendant manuals, and handouts. Courseware must accurately reflect curriculum requirements, be effectively organized, and be properly integrated with instructional delivery methods.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00017973, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
5   
Best describe how the knowledge and proficiency of flight attendants was evaluated through appropriate testing, checking, and competence checks.


REFERENCES: 121.401(a)

NOTE: Any flight attendant who has served as a required crewmember must have satisfactorily completed a competence check within the proceeding 12 calendar months. However, the required recurrent check may be completed in the calendar month of, the month before, or after the calendar month in which that check is required.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  6/25/2020 9:58:17 AM, 

QID:
 00017984, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Knowledge and proficiency evaluation was adequate
  Knowledge and proficiency evaluation was somewhat adequate
  Knowledge and proficiency evaluation was inadequate
  Not Observable
  Not Applicable
6   
Best describe how the competence check procedures were followed to determine the flight attendant's ability to perform assigned duties and responsibilities during initial or transition ground training.


REFERENCES: 121.415(a), 121.421(b)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00017987, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
7   
Best describe how each flight attendant, during initial training, accomplished a one-time approved PBE drill where they combated an actual or simulated fire using at least one type of installed fire extinguisher or approved fire extinguisher that was appropriate for the fire fought.


REFERENCES: 121.417(a), 121.417(c), 121.417(d)

NOTE: The PBE and firefighting drill may be accomplished under the requirements of 121.417(d).

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00017991, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
8   
Best describe how each flight attendant, during initial training, combated an actual fire using at least one type of installed hand fire extinguisher or approved fire extinguisher that was appropriate for the type of fire fought.


REFERENCES: 121.417(a), 121.417(c), 121.417(d)

NOTE: This firefighting drill is not required if the crewmember performs the PBE drill by combating an actual fire.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00017992, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
9   
Best describe how each flight attendant, during initial training, accomplished a one-time evacuation drill egressing the airplane or approved training device using an installed emergency evacuation slide.


REFERENCES: 121.417(a), 121.417(c)

NOTE: The crewmember may either observe the airplane exits being opened in the emergency mode with the slide/slideraft being deployed and inflated, or perform the required actions.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) AND ( A/C CONFIGURATION = "EXIT MORE THAN 6 FEET FROM GROUND" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00017993, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
10   
Best describe how each flight attendant accomplished, during initial training or each 24 months, a performance drill where they:

      #1 Operated each type of emergency exit in the normal mode; and
      #2 Operated each type of emergency exit in the emergency mode including the actions and forces required in the deployment of the emergency evacuation slide, when applicable.

REFERENCES: 121.417(a), 121.417(c)

NOTE: The Operator may require that an exit performance drill be accomplished every 12 months.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  5/22/2014 5:28:15 AM, 

QID:
 00017994, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
11   
Best describe how each flight attendant accomplished the following performance drills during initial or each 24 months thereafter:

      #1 Operated each type of hand fire extinguisher, including removal from brackets;
      #2 Operated each type of oxygen system, including PBE;
      #3 Operated the individual flotation device; and
      #4 Accomplished a ditching drill.

REFERENCES: 121.417(a), 121.417(c)

NOTE: The Operator may require some drills be accomplished every 12 months.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  5/22/2014 5:28:19 AM, 

QID:
 00018001, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
12   
Best describe how each flight attendant accomplished the following first-aid performance drills during initial and each 24 months thereafter:

      #1 Use of AED, as applicable; and
      #2 CPR.

REFERENCES: 121.805(b)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  5/22/2014 5:28:23 AM, 

QID:
 00018011, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
13   
Best describe how the instruction covered the roles of other crewmembers during emergency evacuation and ditching drills.


REFERENCES: AC-120-48, AC-120-51, 8900.1 Vol 3 Ch 23 Sec 4

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  9/28/2021 9:22:46 AM, 

QID:
 00018026, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
14   
Best describe how the flight attendant demonstrated opening primary and second choice exits and passenger flow management skills during emergency drill training.


REFERENCES: 8900.1 Vol 3 Ch 23 Sec 4

NOTE: The flight attendant may simulate opening a second choice exit after actually opening their primary exit.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00018027, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
15   
Best describe how the instruction covered emergency training, including:

      #1 Individual instruction in the location, function, and operation of the equipment used in a ditching; and
      #2 Individual instruction in the location, function, and operation of the equipment used in an evacuation.

REFERENCES: 121.417(a), 121.417(b)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  5/22/2014 5:28:29 AM, 

QID:
 00018028, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
16   
Best describe how the instruction in emergency training was provided on the location, function, and operation of portable fire extinguishers with emphasis on the type of extinguisher to use on different classes of fire.


REFERENCES: 121.417(a), 121.417(b)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00018031, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
17   
Best describe how the instruction provided in emergency training included individual instruction in the location, function, and operation of emergency exits in the emergency mode with the evacuation slide/slideraft attached, if applicable.


REFERENCES: 121.417(a), 121.417(b)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00018032, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
18   
Best describe how the instruction in emergency training covered the handling of a rapid decompression.


REFERENCES: AC-120-48, AC-120-51, 121.417(a), 121.417(b)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) AND ( ALTITUDE LIMITATIONS = "ALT > FL250" ) ,  Rev.  2  9/28/2021 9:22:46 AM, 

QID:
 00018033, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
19   
Best describe how the instruction in emergency training covered the handling of:

      #1 Fire in flight;
      #2 Fire on the surface; and
      #3 Fire and smoke control with emphasis on electrical equipment and related circuit breakers.

REFERENCES: 121.417(a), 121.417(b)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  5/22/2014 5:28:32 AM, 

QID:
 00018034, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
20   
Best describe how the instruction covered emergency training for operations above 25,000 feet, including:

      #1 Instructions in respiration, hypoxia, gas expansion, and gas bubble formation;
      #2 Duration of consciousness without supplemental oxygen at altitude; and
      #3 Physical phenomena and incidents of decompression.

REFERENCES: 8900.1 Vol 3 Ch 23 Sec 4, 121.417(a), 121.417(e)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") AND (ALTITUDE LIMITATIONS = "ALT > FL250" OR "ALT > FL270") ,  Rev.  3  3/29/2021 2:04:31 PM, 

QID:
 00018038, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
21   
Best describe how the recurrent ground training instructor ensured flight attendants completed, as applicable, the following:

      #1 A quiz or other review to determine the crewmember's knowledge of the airplane and position involved;
      #2 Instruction in the subjects required for initial ground training, including emergency training;
      #3 A competence check; and
      #4 Recurrent CRM training.

REFERENCES: 121.427(b)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  5/22/2014 5:28:35 AM, 

QID:
 00018042, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
22   
Best describe how the instruction covered emergency equipment training, including:

      #1 Methods of properly removing and securing equipment;
      #2 The function and operation, including operation of the equipment under adverse conditions;
      #3 Preflight of ditching and ground evacuation equipment; and
      #4 Preflight of first-aid equipment, portable oxygen systems, firefighting equipment, and additional equipment.

REFERENCES: 8900.1 Vol 3 Ch 23 Sec 4

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  5/22/2014 5:28:36 AM, 

QID:
 00018047, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
23   
Best describe how the instruction covered emergency equipment training, as applicable, in the use of the following:

      #1 Life preservers and flotation seat cushions;
      #2 Liferafts;
      #3 Slides and slide/rafts;
      #4 The function and use of raft survival equipment; and
      #5 Other equipment used in a ditching such as megaphones, flashlights, emergency lights, ELT, and first-aid kits.

REFERENCES: 8900.1 Vol 3 Ch 23 Sec 4, 121.417(a), 121.417(b)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  5/22/2014 5:28:37 AM, 

QID:
 00018052, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
24   
Best describe how the instruction covered emergency equipment training on the use of the following items, as applicable, during a ditching or ground evacuation:

      #1 Window exit escape ropes, removal, and function;
      #2 Slide/slideraft deployment, inflation, sliding techniques and use under adverse conditions; and
      #3 The removal, function, and operation of megaphones, flashlights, emergency lights, and ELTs.

REFERENCES: 8900.1 Vol 3 Ch 23 Sec 4

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  5/22/2014 5:28:38 AM, 

QID:
 00018058, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
25   
Best describe how the instruction covered aircraft ground training, that included the following:

      #1 Preflight check procedures of flight attendant stations;
      #2 Location and use of flight attendant stations; and
      #3 Flight attendant panels.

REFERENCES: 8900.1 Vol 3 Ch 23 Sec 5

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  5/22/2014 5:28:40 AM, 

QID:
 00018063, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
26   
Best describe how the instruction covered aircraft ground training that included, as applicable, the following:

      #1 Flight deck and cabin configuration;
      #2 Galleys and galley equipment;
      #3 Lavatory equipment and stowage areas; and
      #4 Passenger seats, convenience panels, and entertainment systems.

REFERENCES: 8900.1 Vol 3 Ch 23 Sec 5

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  5/22/2014 5:28:41 AM, 

QID:
 00018067, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
27   
Best describe how the instruction covered aircraft ground training of aircraft communication systems, including the following:

      #1 Call system;
      #2 Interphone system; and
      #3 Passenger address system.

REFERENCES: 8900.1 Vol 3 Ch 23 Sec 5

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  5/22/2014 5:28:44 AM, 

QID:
 00018072, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
28   
Best describe how the instruction in aircraft ground training covered the following:

      #1 Lighting, electrical systems, and circuit breakers;
      #2 Potable water system;
      #3 Air conditioning and pressurization system, including decompression vents; and
      #4 Aircraft markings and placards.

REFERENCES: 8900.1 Vol 3 Ch 23 Sec 5

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  5/22/2014 5:28:45 AM, 

QID:
 00018076, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
29   
Best describe how the instruction in aircraft ground training covered, as applicable, the following:

      #1 Each type of cabin and flight deck exit;
      #2 Exits with slide/sliderafts;
      #3 Exits without slides; and
      #4 Window exits.

REFERENCES: 8900.1 Vol 3 Ch 23 Sec 5

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  5/22/2014 5:28:48 AM, 

QID:
 00018081, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
30   
Best describe how the instruction in aircraft ground training covered, as applicable, the following:

      #1 Flight crew and observer oxygen system; and
      #2 The passenger oxygen system.

REFERENCES: 8900.1 Vol 3 Ch 23 Sec 5

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  5/22/2014 5:28:50 AM, 

QID:
 00018086, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
31   
Best describe how the instruction in aircraft ground training covered the following:

      #1 Crewmember communication and coordination; and
      #2 Routine signals and procedures.

REFERENCES: AC-120-48, AC-120-51, 8900.1 Vol 3 Ch 23 Sec 5

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  3  9/28/2021 9:22:47 AM, 

QID:
 00018089, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
32   
Best describe how the instruction covered aircraft emergency training on aircraft exits.


REFERENCES: 8900.1 Vol 3 Ch 23 Sec 5

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00018092, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
33   
Best describe how all procedures and distance learning components of the flight attendant training program were followed to ensure that the training:

      #1 Provides enough knowledge for flight attendants to effectively recall facts, identify concepts, apply rules or principles, solve problems, and think creatively;
      #2 Teaches cognitive skills, in combination with the application of knowledge, to perform a task;
      #3 Provides interactivity between instructors and flight attendants and between the flight attendants themselves;
      #4 Has methods to validate proficiency through written, electronic or oral testing or through task performance;
      #5 Has a method for keeping test results and tracking each individual’s performance;
      #6 Has quality control procedures in place for the collection, protection, and analysis of data for tracking effectiveness of ground training; and
      #7 Has a strategy for equipment upgrade, program update and program adjustments driven by data and feedback from instructors, evaluators and flight attendants?

REFERENCES: 8900.1 Vol 3 Ch 23 Sec 5

NOTE:  Air Transportation Ground Instructors and Air Transportation Supervisors are interchangeable with instructors and evaluators who teach or validate proficiency.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") AND (TRAINING PROGRAMS = "USE DISTANCE LEARNING") ,  Rev.  4  9/28/2020 3:22:30 PM, 

QID:
 00018093, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
34   
Best describe how the flight attendants demonstrated, during emergency training, their ability to aggressively initiate their aircraft evacuation procedures.


REFERENCES: 8900.1 Vol 3 Ch 23 Sec 6

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00018099, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
35   
Best describe how the procedures were followed to train flight attendants on the following:

      #1 Signs of an overpressurized airplane on the ground;
      #2 The dangers of opening emergency exit doors while the airplane is overpressurized; and
      #3 Procedures to be followed in the event of an evacuation of an overpressurized airplane.

REFERENCES: 8900.1 Vol 3 Ch 23 Sec 2

NOTE: This is for airplanes without pressure relief systems for exit doors.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) AND ( A/C CONFIGURATION = "PRESSURIZED AIRCRAFT" ) ,  Rev.  2  5/22/2014 5:28:54 AM, 

QID:
 00018100, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
36   
Best describe how a qualified flight attendant supervisor observed the performance of the duties of a flight attendant acquiring OE.


REFERENCES: 121.434(e)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00018108, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
37   
Best describe how the instruction covered initial ground training, including:

      #1 Authority of PIC;
      #2 Passenger handling, including procedures in case of deranged people who could jeopardize safety;
      #3 Approved CRM training;
      #4 A general description of the airplane that may have a bearing on emergency procedures, ditching, and evacuation;
      #5 The use of the public address system and means of communicating with flight crewmembers, including hijacking or other unusual situations; and
      #6 Proper use of electrical galley equipment, as applicable, and controls for cabin heat and ventilation.

REFERENCES: AC-120-48, AC-120-51, 121.421(a)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  3  9/28/2021 9:22:47 AM, 

QID:
 00018116, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
38   
Best describe how the instruction covered transition ground training, including:

      #1 Authority of PIC;
      #2 Passenger handling, including procedures in case of deranged people who could jeopardize safety;
      #3 Approved CRM training;
      #4 A general description of the airplane that may have a bearing on emergency procedures, ditching, and evacuation;
      #5 The use of the public address system and means of communicating with flight crewmembers, including hijacking or other unusual situations; and
      #6 Proper use of electrical galley equipment, as applicable, and controls for cabin heat and ventilation.

REFERENCES: AC-120-48, AC-120-51, 121.421(a)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) AND ( TRAINING PROGRAMS = "TRANSITION TRAINING" ) ,  Rev.  3  9/28/2021 9:22:47 AM, 

QID:
 00018124, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
39   
Best describe how the instruction on emergency medical events covered:

      #1 Emergency medical event procedures, including coordination among crewmembers;
      #2 The location, function, and intended operation of emergency medical equipment;
      #3 Familiarization with the EMK contents;
      #4 The proper use of AED, as applicable, including performance drills; and
      #5 CPR, including performance drills.

REFERENCES: AC-120-48, AC-120-51, 121.417(a), 121.417(b), 121.805(b), 121.805(c)

NOTE: The crewmember instruction, performance drills, and recurrent training are not required to be at the expert level of proficiency attained by professional emergency medical personnel.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  3  9/28/2021 9:22:47 AM, 

QID:
 00018131, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
40   
Best describe how the instruction for each newly hired flight attendant covered basic indoctrination training that included:

      #1 Operational policies, regulations, and administrative practices;
      #2 Subjects such as authority of PIC, cockpit credential, required number of flight attendants, carry-on baggage, exit seating, alcoholic beverages, fueling with passengers on board, and carriage of pets;
      #3 Passenger handling policies and regulations; and
      #4 Subjects such as passenger acceptance or refusal policies, armed passengers, prisoners with escorts, passengers who abuse flight attendants, carry oxygen, and have special needs.

REFERENCES: AC-120-95, 8900.1 Vol 3 Ch 23 Sec 3

NOTE: The certificate holder may have more than one module to address these subjects.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  1  12/28/2016 2:41:10 PM, 

QID:
 00050736, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
41   
Best describe how the certificate holder followed its approved AQP training curriculum for each make, model, series or variant of aircraft while training flight attendants and other operations personnel.


REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 4, A034, 121.903(a)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (AQP = "FLIGHT ATTENDANT") ,  Rev.  1  12/29/2020 11:09:47 AM, 

QID:
 00057061, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the program
  Some steps were missed or not followed
  Program was not consistently followed or adequate
  Not Observable
  Not Applicable
42   
Best describe how the certificate holder's submissions of confidential AQP information or data met the requirements for electronic and/or paper submission and included justification for basis of confidentiality under 5 U.S.C. 552(b)(4).


REFERENCES: AC-120-54, A034, 121.905(b)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (AQP = "FLIGHT ATTENDANT") ,  Rev.  1  12/29/2020 11:09:48 AM, 

QID:
 00057066, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the program
  Some steps were missed or not followed
  Program was not consistently followed or adequate
  Not Observable
  Not Applicable
43   
Best describe how the certificate holder followed its AQP indoctrination training for newly hired persons for the following requirements:

      #1 Certificate holder policies;
      #2 Operating practices; and
      #3 General operational knowledge?

REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, A034, 121.911(a)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "INDOC") ,  Rev.  1  12/29/2020 11:09:52 AM, 

QID:
 00057075, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the program
  Some steps were missed or not followed
  Program was not consistently followed or adequate
  Not Observable
  Not Applicable
44   
Best describe how the certificate holder followed its AQP indoctrination training for new flight attendants, including general aeronautical knowledge appropriate to the duty position.


REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, A034, 121.911(b)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "INDOC") ,  Rev.  1  12/29/2020 11:09:52 AM, 

QID:
 00057079, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the program
  Some steps were missed or not followed
  Program was not consistently followed or adequate
  Not Observable
  Not Applicable
45   
Best describe how the certificate holder followed the AQP qualification training conducted for flight attendants and other operations personnel, as applicable, for the following requirements:

      #1 Training, evaluation, and certification activities that were aircraft and equipment specific to qualify a person for a particular duty position on, or duties related to the operation of, a specific make, model, series, or variant aircraft;
      #2 The knowledge requirements, subject materials, job skills, and qualification standards of each proficiency objective to be trained and evaluated; and
      #3 Requirements of the approved AQP program that were in addition to, or in place of, those in 14 CFR Part 121 or Part 135, as applicable.

REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, A034, 121.913(b)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "QUAL") ,  Rev.  1  12/29/2020 11:09:53 AM, 

QID:
 00057085, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the program
  Some steps were missed or not followed
  Program was not consistently followed or adequate
  Not Observable
  Not Applicable
46   
Best describe how the certificate holder followed the AQP qualification training conducted for flight attendant and other operations personnel, as applicable, for the following requirements:

      #1 Operating experience;
      #2 Evaluation/remediation strategies;
      #3 Provisions for special tracking; and
      #4 Recency of experience.

REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, A034, 121.913(b)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "QUAL") ,  Rev.  1  12/29/2020 11:09:54 AM, 

QID:
 00057089, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the program
  Some steps were missed or not followed
  Program was not consistently followed or adequate
  Not Observable
  Not Applicable
47   
Best describe how the certificate holder's Evaluation Period for flight attendants and other operations personnel met at least the following AQP continuing qualification curriculum requirements:

      #1 Two or more evaluation periods of equal duration;
      #2 Ground training and an evaluation of proficiency during each evaluation period at a training facility; and
      #3 The FAA approved number and frequency of training sessions.

REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, A034, 121.915(a)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "CONT QUAL") ,  Rev.  1  12/29/2020 11:09:56 AM, 

QID:
 00057095, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the program
  Some steps were missed or not followed
  Program was not consistently followed or adequate
  Not Observable
  Not Applicable
48   
Best describe how flight attendants and other operations personnel accomplished the following AQP continuing qualification training requirements:

      #1 First Look, if applicable;
      #2 Ground training with a general review of knowledge and skills covered in qualification training; a general review of knowledge and skills covered in qualification training; updated information on newly developed procedures; and safety information; and
      #3 For flight attendants and other operations personnel who conduct their duties in flight, the continuing qualification evaluation period included proficiency training on normal, abnormal and emergency procedures in an aircraft or other equipment.

REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 3, A034, 121.915(a)

NOTE:  Training must include all tasks, procedures and subjects in accordance with the approved program documentation.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "CONT QUAL") ,  Rev.  1  12/29/2020 11:10:00 AM, 

QID:
 00057102, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the program
  Some steps were missed or not followed
  Program was not consistently followed or adequate
  Not Observable
  Not Applicable
49   
Best describe how the certificate holder evaluated the proficiency of flight attendants and other operations personnel in the performance of their duties in accordance with its AQP continuing qualification curriculum.


REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 3, A034, 121.915(a)

NOTE:  Evaluation must be accomplished in their assigned tasks, in an operational setting, using a sample of the events and major subjects identified as diagnostic of competence and approved for that purpose.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "CONT QUAL") ,  Rev.  1  12/29/2020 11:09:59 AM, 

QID:
 00057106, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the program
  Some steps were missed or not followed
  Program was not consistently followed or adequate
  Not Observable
  Not Applicable
50   
Best describe how the certificate holder followed the curriculum for requalifying flight attendants and other operations personnel who had not maintained continuing qualification.


REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, A034, 121.915(e)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "CONT QUAL") ,  Rev.  1  12/29/2020 11:09:56 AM, 

QID:
 00057109, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the program
  Some steps were missed or not followed
  Program was not consistently followed or adequate
  Not Observable
  Not Applicable
51   
Best describe how the certificate holder followed its procedures for obtaining a Flight Attendant Certificate of Demonstrated Proficiency for each flight attendant.


REFERENCES: AC-120-54, A034, 121.919(b), 121.919(c), 121.919(e)

NOTE:  Flight attendant trainees must be trained to proficiency on the certificate holder's approved AQP Qualification Standards, show competence in technical knowledge and skills and CRM knowledge and skills in scenarios that test both types of knowledge and skills together, and satisfactorily completion of the appropriate qualification training curriculum. Refer to 49 U.S. Code § 44728.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "QUAL") ,  Rev.  1  12/29/2020 11:09:58 AM, 

QID:
 00057114, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the program
  Some steps were missed or not followed
  Program was not consistently followed or adequate
  Not Observable
  Not Applicable
52   
Best describe how the certificate holder followed its approved AQP training curriculum for each make, model, series or variant of aircraft while training instructors and evaluators.


REFERENCES: AC-120-54, A034, 121.903(a)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (AQP = "FLIGHT ATTENDANT") ,  Rev.  1  12/29/2020 11:10:00 AM, 

QID:
 00057118, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the program
  Some steps were missed or not followed
  Program was not consistently followed or inadequate
  Not Observable
  Not Applicable
53   
Best describe how the certificate holder followed its AQP indoctrination training for newly hired evaluators including:

      #1 General evaluation requirements of the AQP;
      #2 Methods of evaluating flight attendants and other operations personnel, as appropriate; and
      #3 Policies and practices used to conduct the kinds of evaluations particular to an AQP (e.g., LOE).

REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 3, A034, 121.911(d)

NOTE:  Evaluators require an indoctrination curriculum that is separate from the duty position indoctrination curriculum. This requires the development of separate JTA, qualification standards, curriculum outlines and other documents for these positions although they may share some common modules or lessons.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "INDOC") ,  Rev.  1  12/29/2020 11:10:02 AM, 

QID:
 00057123, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the program
  Some steps were missed or not followed
  Program was not consistently followed or inadequate
  Not Observable
  Not Applicable
54   
Best describe how the certificate holder followed the AQP qualification training requirements conducted for new instructors including:

      #1 Training and evaluation activities to qualify a person to conduct instruction on how to operate, or on how to ensure the safe operation of a particular make, model, and series aircraft (or variant);
      #2 Training to ensure instructional understanding of the knowledge requirements, subject materials, job skills, and qualification standards of each procedure and proficiency objective to be trained and evaluated; and
      #3 Training in the AQP evaluation and remediation strategies, standardization policies and recency requirements.

REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 3, A034, 121.913(d)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "QUAL") ,  Rev.  1  12/29/2020 11:10:03 AM, 

QID:
 00057131, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the program
  Some steps were missed or not followed
  Program was not consistently followed or inadequate
  Not Observable
  Not Applicable
55   
Best describe how the certificate holder followed the AQP qualification training conducted for new evaluators including:

      #1 Training and evaluation activities to qualify a person to conduct instruction on how to operate, or on how to ensure the safe operation of a particular make, model, and series aircraft (or variant);
      #2 Training and evaluation activities that are aircraft and equipment specific to qualify a person to assess the performance of persons who operate or who ensure the safe operation of, a particular make, model, and series aircraft (or variant);
      #3 Training to ensure instructional understanding of the knowledge requirements, subject materials, job skills, and qualification standards of each procedure and proficiency objective to be trained and evaluated; and
      #4 Evaluation of performance at the completion of the instructor or evaluator qualification curriculum in accordance with the approved test and evaluation strategy described in the AQP.

REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 3, A034, 121.913(e)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "QUAL") ,  Rev.  1  12/29/2020 11:10:03 AM, 

QID:
 00057135, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the program
  Some steps were missed or not followed
  Program was not consistently followed or inadequate
  Not Observable
  Not Applicable
56   
Best describe how the certificate holder's Evaluation Period for instructors and evaluators met at least the following AQP continuing qualification curriculum requirements:

      #1 Two or more evaluation periods of equal duration;
      #2 Ground training and an evaluation of proficiency during each evaluation period at a training facility; and
      #3 The FAA approved number and frequency of training sessions.

REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 3, A034, 121.915(a)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "CONT QUAL") ,  Rev.  1  12/29/2020 11:10:04 AM, 

QID:
 00057141, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the program
  Some steps were missed or not followed
  Program was not consistently followed or inadequate
  Not Observable
  Not Applicable
57   
Best describe how flight attendants and other operations personnel obtained the following AQP continuing qualification training requirements:

      #1 First Look, if applicable;
      #2 Ground training with a general review of knowledge and skills covered in qualification training; a general review of knowledge and skills covered in qualification training; updated information on newly developed procedures; and safety information;
      #3 For instructors and evaluators who conduct their duties in flight, the AQP continuing qualification evaluation period included proficiency training on normal, abnormal and emergency procedures in an aircraft or other equipment;
      #4 Proficiency training in an aircraft or other types of equipment, as appropriate, regarding equipment operation; and
      #5 For instructors and evaluators who are limited to conducting their duties on the ground in other types of equipment, training in operational procedures.

REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 3, A034, 121.915(a)

NOTE:  Training must include all tasks, procedures and subjects in accordance with the approved program documentation.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "CONT QUAL") ,  Rev.  1  12/29/2020 11:10:05 AM, 

QID:
 00057145, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the program
  Some steps were missed or not followed
  Program was not consistently followed or inadequate
  Not Observable
  Not Applicable
58   
Best describe how the certificate holder evaluated the proficiency of instructors and evaluators in the performance of their duties in accordance with its AQP continuing qualification curriculum.


REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 3, A034, 121.915(a)

NOTE:  Evaluation must be accomplished in their assigned tasks, in an operational setting, using a sample of the events and major subjects identified as diagnostic of competence and approved for that purpose.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "CONT QUAL") ,  Rev.  1  12/29/2020 11:10:21 AM, 

QID:
 00057151, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the program
  Some steps were missed or not followed
  Program was not consistently followed or inadequate
  Not Observable
  Not Applicable
59   
Best describe how the certificate holder adhered to its quality assurance program, which continually evaluates its qualification training programs, instructors, and evaluators to improve the quality of AQP training for its AQP instructor and evaluator qualification curriculum.


REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 3, 8900.1 Vol 3 Ch 21 Sec 4, A034

NOTE:  The most experienced, appropriately qualified personnel should staff the program; and, duties should include observing training, validation, and evaluation events in order to critique performance, recommend change, and provide feedback to the entire training organization at regular intervals.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "QUAL") ,  Rev.  1  12/29/2020 11:10:24 AM, 

QID:
 00057161, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the program
  Some steps were missed or not followed
  Program was not consistently followed or adequate
  Not Observable
  Not Applicable
60   
Best describe how the certificate holder adhered to its standardization program, which establishes uniform grading criteria, addresses reliability between instructors and evaluators, and develops remediation procedures for its AQP instructor and evaluator qualification curriculum for its AQP instructor and evaluator qualification curriculum.


REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 3, 8900.1 Vol 3 Ch 21 Sec 4, A034

NOTE:  A standardization program is necessary to establish uniform grading criteria, address reliability between instructors and evaluators, and develop remediation procedures. The AQP data collection and analysis is incumbent upon reliable and valid instructor and evaluator grading judgments. The program must provide inter-rater reliability (IRR) and referent rater reliability (RRR) training during the qualification, continuing qualification and differences curricula. Refer to AC 120-54 for RRR definitions.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "QUAL") ,  Rev.  1  12/29/2020 11:10:24 AM, 

QID:
 00057162, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the program
  Some steps were missed or not followed
  Program was not consistently followed or adequate
  Not Observable
  Not Applicable
61   
Best describe how the certificate holder collected and analyzed performance data from its flight attendants and other operations personnel AQP continuing qualification curriculum classes to determine whether the form and content of training and evaluation activities are attaining curriculum objectives.


REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 4, A034, 121.917(c)

NOTE:  This requirement is in addition to 121.913 and 121.915. Also reference certificate holder's Quality Assurance and Standardization Programs

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "CONT QUAL") ,  Rev.  1  12/29/2020 11:10:24 AM, 

QID:
 00057163, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the program
  Some steps were missed or not followed
  Program was not consistently followed or adequate
  Not Observable
  Not Applicable
62   
Best describe how the certificate holder collected and analyzed performance data from the instructor and evaluator AQP continuing qualification curriculum classes to determine whether the form and content of training and evaluation activities are attaining curriculum objectives.


REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 4, A034, 121.917(c)

NOTE:  This requirement is in addition to 121.913 and 121.915. Also reference certificate holder's Quality Assurance and Standardization Programs

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "CONT QUAL") ,  Rev.  1  12/29/2020 11:10:25 AM, 

QID:
 00057164, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the program
  Some steps were missed or not followed
  Program was not consistently followed or adequate
  Not Observable
  Not Applicable
63   
Best describe how the certificate holder adhered to its quality assurance program, which continually evaluates its continuing qualification training programs, instructors, and evaluators to improve the quality of AQP training.


REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 3, 8900.1 Vol 3 Ch 21 Sec 4, A034

NOTE:  The most experienced, appropriately qualified personnel should staff the program; and, duties should include observing training, validation, and evaluation events in order to critique performance, recommend change, and provide feedback to the entire training organization at regular intervals.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "CONT QUAL") ,  Rev.  1  12/29/2020 11:10:25 AM, 

QID:
 00057165, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the program
  Some steps were missed or not followed
  Program was not consistently followed or adequate
  Not Observable
  Not Applicable
64   
Best describe how the certificate holder adhered to its standardization program, which establishes uniform grading criteria, addresses reliability between instructors and evaluators, and develops remediation procedures for its AQP instructor and evaluator continuing qualification curriculum.


REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 3, 8900.1 Vol 3 Ch 21 Sec 4, A034

NOTE:  A standardization program is necessary to establish uniform grading criteria, address reliability between instructors and evaluators, and develop remediation procedures. The AQP data collection and analysis is incumbent upon reliable and valid instructor and evaluator grading judgments. The program must provide inter-rater reliability (IRR) and referent rater reliability (RRR) training during the qualification, continuing qualification and differences curricula. Refer to AC 120-54 for RRR definitions.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "CONT QUAL") ,  Rev.  1  12/29/2020 11:10:25 AM, 

QID:
 00057166, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the program
  Some steps were missed or not followed
  Program was not consistently followed or adequate
  Not Observable
  Not Applicable
65   
Best describe how the certificate holder followed its AQP indoctrination training for newly hired instructors including:

      #1 Fundamental principles of the teaching and learning process;
      #2 Methods and theories of instruction; and
      #3 Knowledge necessary to use aircraft, training devices, cabin trainers, and other training equipment in advanced qualification curriculums, as appropriate.

REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 3, A034, 121.911(c)

NOTE:  Instructors require an indoctrination curriculum that is separate from the duty position indoctrination curriculum. This requires the development of separate JTA, qualification standards, curriculum outlines and other documents for these positions although they may share some common modules or lessons.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "INDOC") ,  Rev.  1  12/29/2020 11:10:01 AM, 

QID:
 00057167, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the program
  Some steps were missed or not followed
  Program was not consistently followed or inadequate
  Not Observable
  Not Applicable
66   
Was training conducted while using the required training program which was approved by the Administrator?


REFERENCES: 121.401(a)

NOTE: The Operator's training program must have initial approval that is not expired or final approval.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00017929, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
67   
Did the Operator provide and use, while conducting the flight attendant training and checks, appropriate and current:

      #1 Training materials;
      #2 Instructions; and
      #3 Procedures?

REFERENCES: 121.401(a)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  5/22/2014 5:27:56 AM, 

QID:
 00017930, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
68   
Did the Operator's training materials, instructions, and procedures address each airplane type and variation the flight attendant was or will be qualified to serve on?


REFERENCES: 121.401(a)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00017934, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
69   
Verify each flight attendant completed 40 hours of basic indoctrination training, unless reduced.


REFERENCES: 121.401(c), 121.401(d), 121.405(d), 121.415(a)

NOTE: If FAA approval was granted for a reduction in the hourly requirement, check that each flight attendant completed the Operator’s hourly requirement.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00017939, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Each flight attendant completed the hourly requirements of basic indoctrination training
  Each flight attendant did not complete the hourly requirements of basic indoctrination training
  Not Observable
  Not Applicable
70   
Verify that each flight attendant received differences training, as applicable, to his or her assigned duties and responsibilities.


REFERENCES: 121.135(b), 121.401(c), 121.415(d), 121.418(a)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) AND ( TRAINING PROGRAMS = "DIFFERENCES TRAINING" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00017954, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Each flight attendant received differences training
  Each flight attendant did not receive differences training
  Not Observable
  Not Applicable
71   
Verify that each flight attendant received transition ground training.


REFERENCES: 121.135(b), 121.401(c), 121.421(a)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) AND ( TRAINING PROGRAMS = "TRANSITION TRAINING" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00017955, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Each flight attendant received transition general ground training
  Each flight attendant did not receive transition general ground training
  Not Observable
  Not Applicable
72   
Verify that each flight attendant received instruction during initial ground training of at least the following programmed hours, as applicable, for:

      #1 Group I reciprocating powered airplanes - 8 hours;
      #2 Group I turbopropeller powered airplanes - 8 hours; and
      #3 Group II airplanes - 16 hours.

REFERENCES: 121.401(c), 121.405(d), 121.415(a), 121.421(c)

NOTE: If FAA approval was granted for a reduction in the hourly requirement, check that each flight attendant completed the Operator’s hourly requirement.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  5/22/2014 5:31:01 AM, 

QID:
 00017956, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Each flight attendant received the appropriate hours of training
  Each flight attendant did not receive the appropriate hours of training
  Not Observable
  Not Applicable
73   
Verify that each flight attendant received instruction during recurrent ground training of at least the following programmed hours, as applicable, for:

      #1 Group I reciprocating powered airplanes - 4 hours;
      #2 Group I turbopropeller powered airplanes - 5 hours; and
      #3 Group II airplanes - 12 hours.

REFERENCES: 121.401(c), 121.405(d), 121.415(c), 121.427(c)

NOTE: If FAA approval was granted for a reduction in the hourly requirement, check that each flight attendant completed the Operator’s hourly requirement.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  5/22/2014 5:28:08 AM, 

QID:
 00017960, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Each flight attendant received the appropriate hours of training
  Each flight attendant did not receive the appropriate hours of training
  Not Observable
  Not Applicable
74   
Did the flight attendants receive ground training for no more than 10 consecutive hours in any 24 hour period?


REFERENCES: 8900.1 Vol 3 Ch 23 Sec 6

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00017964, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
75   
Does the tailcone training device used meet all applicable FAA regulatory and policy guidelines for use in crewmember training?


REFERENCES: 8900.1 Vol 3 Ch 23 Sec 6, 8900.1 Vol 3 Ch 23 Sec 7

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) AND ( A/C CONFIGURATION = "TAILCONE EXIT" ) ,  Rev.  2  2/27/2019 12:18:41 PM, 

QID:
 00017972, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
76   
Was the flight attendant instructor using courseware that was consistent with the curriculum outline?


REFERENCES: 8900.1 Vol 3 Ch 19 Sec 2

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00017974, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
77   
Was the training environment conducive to effective learning?


REFERENCES: 8900.1 Vol 3 Ch 19 Sec 2

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00017975, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
78   
Were adequate facilities provided and instructors properly trained and qualified?


REFERENCES: 121.401(a)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00017976, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
79   
Did the flight attendants receive a competence check by a properly qualified air transportation ground instructor?


REFERENCES: 8900.1 Vol 3 Ch 20 Sec 1

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  6/25/2020 9:58:17 AM, 

QID:
 00017977, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
80   
Did the flight attendants receive OE from a properly qualified air transportation supervisor?


REFERENCES: 8900.1 Vol 3 Ch 20 Sec 1, 121.434(e), 8900.1 Vol 3 Ch 23 Sec 8

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  2/27/2019 12:18:42 PM, 

QID:
 00017978, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
81   
Verify that the qualification documentation and currency for each air transportation ground instructor and supervisor, and each flight attendant supervisor was maintained.


REFERENCES: 8900.1 Vol 3 Ch 20 Sec 1, 121.401(c)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00017979, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  The qualification documentation and currency was properly maintained
  The qualification documentation and currency was not properly maintained
  Not Observable
  Not Applicable
82   
Verify that the training records are maintained and include:

      #1 The instructor or supervisor responsible for a required ground training subject, course of training, or competence check has certified the flight attendant's records upon completion of that training or check; and
      #2 The instructor or supervisor documented that the flight attendant completed curriculum segments.

REFERENCES: 8900.1 Vol 3 Ch 23 Sec 3, 121.401(c)

NOTE: Computer record systems approved by the Administrator may be used for compliance.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  5/22/2014 5:28:12 AM, 

QID:
 00017980, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  The records were accurate
  The records contained discrepancies
  Not Observable
  Not Applicable
83   
Verify that the training records are maintained and include documentation showing that flight attendants who have qualified for both Group I and Group II airplanes have received OE on at least one type of airplane from each group.


REFERENCES: 121.401(c), 8900.1 Vol 3 Ch 23 Sec 8

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  2/27/2019 12:18:42 PM, 

QID:
 00017983, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  The records were accurate
  The records contained discrepancies
  Not Observable
  Not Applicable
84   
Did the instructor use appropriate and current examinations, instructions, and procedures to conduct flight attendant training and checks?


REFERENCES: 121.401(a)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00017985, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
85   
Did the certificate holder provide ground instructors with current and appropriate training materials, examinations, forms, instructions, and procedures for each aircraft type and variations within that type, for use in conducting the training required by the training program?


REFERENCES: 8900.1 Vol 3 Ch 20 Sec 1, 121.401(a)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  6/22/2021 2:28:08 PM, 

QID:
 00017986, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
86   
Verify that each flight attendant accomplished the following required drills during initial training:

      #1 A one-time approved PBE drill;
      #2 A one-time approved firefighting drill; and
      #3 A one-time evacuation drill where the flight attendant egressed down a slide, if applicable.

REFERENCES: 121.401(c), 121.417(a), 121.417(c)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  5/22/2014 5:28:17 AM, 

QID:
 00017997, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  The records were accurate
  The records contained discrepancies
  Not Observable
  Not Applicable
87   
Verify that each flight attendant accomplished the following performance drills during initial training and each 24 months during recurrent training:

      #1 Operated each type of hand fire extinguisher;
      #2 Operated each type of oxygen system, including PBE;
      #3 Operated the individual flotation device; and
      #4 Accomplished a ditching drill.

REFERENCES: 121.401(c), 121.417(a), 121.417(c)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  5/22/2014 5:28:20 AM, 

QID:
 00018006, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  The records were accurate
  The records contained discrepancies
  Not Observable
  Not Applicable
88   
Verify that each flight attendant accomplished the following performance drills during initial training and each 24 months thereafter:

      #1 Use of AED, as applicable; and
      #2 CPR.

REFERENCES: 121.401(c), 121.805(b)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  5/22/2014 5:28:24 AM, 

QID:
 00018014, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  The records were accurate
  The records contained discrepancies
  Not Observable
  Not Applicable
89   
Did each flight attendant observe the following drills, as applicable, during initial training and every 24 months thereafter:

      #1 Removal from the airplane or training device and inflation of each type of life raft;
      #2 Transfer of each type slide/raft pack from one door to another; and
      #3 Deployment, inflation, and detachment from the airplane or training device of each type of slide/raft pack?

REFERENCES: 121.417(a), 121.417(c)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  5/22/2014 5:28:25 AM, 

QID:
 00018017, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
90   
Verify that each flight attendant observed the following drills, as applicable, during initial training and every 24 months thereafter:

      #1 Removal from the airplane or training device and inflation of each type of liferaft;
      #2 Transfer of each type slide/raft pack from one door to another; and
      #3 Deployment, inflation, and detachment from the airplane or training device of each type of slide/raft pack.

REFERENCES: 121.401(c), 121.417(a), 121.417(c)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  5/22/2014 5:28:28 AM, 

QID:
 00018021, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  The records were accurate
  The records contained discrepancies
  Not Observable
  Not Applicable
91   
Verify that each flight attendant observed an emergency evacuation including the use of a slide, if applicable, during initial ditching training and every 24 months thereafter.


REFERENCES: 121.401(c), 121.417(a), 121.417(c)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00018025, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  The records were accurate
  The records contained discrepancies
  Not Observable
  Not Applicable
92   
Verify that each flight attendant received recurrent training within the required time frame.


REFERENCES: 121.401(b)

NOTE: A flight attendant who has served as a required flight attendant on an airplane must satisfactorily complete recurrent ground training within the proceeding 12 calendar months. However, the required recurrent training may be completed in the calendar month of, the month before, or after the calendar month in which that training is required.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00018104, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  The records were accurate
  The records contained discrepancies
  Not Observable
  Not Applicable
93   
Verify that each flight attendant completed the required OE on the airplane, including the following:

      #1 The flight attendant acquiring OE, for at least 5 hours, performed the assigned duties of a flight attendant; and
      #2 The flight attendant was only assigned as a required crewmember once they successfully completed OE.

REFERENCES: 121.401(c), 121.434(e)

NOTE: The OE must be acquired after satisfactory completion of the appropriate ground training.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  5/22/2014 5:28:55 AM, 

QID:
 00018105, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  The records were accurate
  The records contained discrepancies
  Not Observable
  Not Applicable
94   
Did the flight attendant receiving a portion of the required OE in a cabin training device receive the OE in a full-scale cabin training device of the type airplane used?


REFERENCES: 121.434(e)

NOTE: The full-scale cabin training device does not need to meet the aircraft length.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00018109, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
95   
Verify that each flight attendant completed the approved CRM training.


REFERENCES: 121.401(c), 121.421(a), 121.427(b)

NOTE: CRM is a required course of both initial and recurrent training.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00018110, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  The records were accurate
  The records contained discrepancies
  Not Observable
  Not Applicable
96   
Was the instruction on the flight attendant roles and responsibilities in the Operator's passenger recovery plan covered?


REFERENCES: B055, 121.415(a)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) AND ( OPSPEC = "B055" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00018111, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
97   
Did the emergency training cover:

      #1 Each airplane type, model, and configuration;
      #2 Each required crewmember; and
      #3 Kind of operation conducted, as appropriate?

REFERENCES: 121.415(a), 121.417(a)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  5/22/2014 5:28:57 AM, 

QID:
 00018112, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
98   
Verify that each flight attendant received initial ground training.


REFERENCES: 121.421(a)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00018123, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Each flight attendant received initial general ground training
  Each flight attendant did not receive initial general ground training
  Not Observable
  Not Applicable
99   
Did each flight attendant receive annual fatigue education and awareness training?


REFERENCES: A032, 117.9(a), A319

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") AND (OPSPEC = "A319") AND (OPSPEC = "A032") ,  Rev.  3  9/28/2020 3:22:36 PM, 

QID:
 00030899, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
100   
Were all personnel identified by the certificate holder as a flight attendant on an aircraft trained and qualified in accordance with part 121 subparts N and O?


REFERENCES: 8900.1 Vol 3 Ch 33 Sec 4, 121.392(b)

NOTE: This requirement includes flight attendants provided by the certificate holder in excess of the number required by 121.391(a) and flight attendants provided by the certificate holder when flight attendants are not required by 121.391(a).

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  1  12/28/2016 2:41:13 PM, 

QID:
 00051090, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
101   
Were all personnel receiving OE identified to passengers as qualifying flight attendants?


REFERENCES: 8900.1 Vol 3 Ch 33 Sec 4, 121.392(b), 8900.1 Vol 3 Ch 23 Sec 8

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  2  2/27/2019 12:18:42 PM, 

QID:
 00051092, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
102   
Did the certificate holder follow policies, procedures, instructions and information for this element?


Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") ,  Rev.  2  3/15/2019 9:08:42 AM, 

QID:
 00051919, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
103   
Was all training equipment used in a training program approved under 14 CFR part 121, which functionally replicates aircraft equipment for the certificate holder and the flight attendant duty or procedure, approved by the administrator?


REFERENCES: 121.408(a), 121.403(b), 8900.1 Vol 3 Ch 23 Sec 7

NOTE: Any training equipment used must represent each airplane on which the flight attendant is to serve. Training equipment does not include actual aircraft equipment.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  1  2/27/2019 12:18:38 PM, 

QID:
 00054706, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
104   
Was only approved training equipment used in crewmember training?


REFERENCES: 121.408(b), 8900.1 Vol 3 Ch 23 Sec 7

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  1  2/27/2019 12:18:39 PM, 

QID:
 00054711, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
105   
Was the training equipment modified to ensure that it maintains the performance and function of the aircraft type or aircraft equipment replicated?


REFERENCES: 121.408(c), 8900.1 Vol 3 Ch 23 Sec 7

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  1  2/27/2019 12:18:39 PM, 

QID:
 00054713, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
106   
Were the records of discrepancies for training equipment maintained in the documenting system for at least 60 days?


REFERENCES: 121.408(d), 8900.1 Vol 3 Ch 23 Sec 7

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  1  2/27/2019 12:18:40 PM, 

QID:
 00054719, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
107   
Did all training equipment have a documenting system for recording discrepancies?


REFERENCES: 121.408(d), 8900.1 Vol 3 Ch 23 Sec 7

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  1  2/27/2019 12:18:40 PM, 

QID:
 00054720, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
108   
Was the documenting system for training equipment discrepancies readily available and reviewed by each instructor or supervisor prior to conducting training or checking?


REFERENCES: 121.408(d), 8900.1 Vol 3 Ch 23 Sec 7

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  1  2/27/2019 12:18:40 PM, 

QID:
 00054721, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
109   
Were all corrections to training equipment, including the date of correction, recorded in the documenting system when the corrections were made?


REFERENCES: 121.408(d), 8900.1 Vol 3 Ch 23 Sec 7

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  1  2/27/2019 12:18:40 PM, 

QID:
 00054722, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
110   
Did each instructor or supervisor conducting training or checking, and each person conducting an inspection of training equipment who discovers a discrepancy, including any missing, malfunctioning or inoperative components, record a description of that discrepancy and the date the discrepancy was identified?


REFERENCES: 121.408(d), 8900.1 Vol 3 Ch 23 Sec 7

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  1  2/27/2019 12:18:40 PM, 

QID:
 00054723, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
111   
Was any training equipment with a missing, malfunctioning, or inoperative component used or offered for use to meet the crewmember training or checking requirements for tasks that require the use of the correctly operating component?


REFERENCES: 121.408(e), 8900.1 Vol 3 Ch 23 Sec 7

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  1  2/27/2019 12:18:41 PM, 

QID:
 00054725, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  No
  Yes
  Not Observable
  Not Applicable
112   
Did the certificate holder conduct training on the use of, and applicable maintenance procedures for, each Electronic Flight Bag (EFB) identified in the operations specifications?


REFERENCES: 8900.1 Vol 3 Ch 18 Sec 3, A061, AC-120-76, 8900.1 Vol 4 Ch 15 Sec 1, 8900.1 Vol 4 Ch 15 Sec 2

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") AND (OPSPEC = "A061") ,  Rev.  3  6/22/2021 2:28:09 PM, 

QID:
 00056505, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
113   
Did the annual fatigue education and awareness training program increase flight attendant awareness of:

      #1 Fatigue;
      #2 The effects of fatigue on crewmembers; and
      #3 Fatigue countermeasures?

REFERENCES: A032, 117.9(b), A319

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") AND (OPSPEC = "A319") AND (OPSPEC = "A032") ,  Rev.  1  9/28/2020 3:22:36 PM, 

QID:
 00056561, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
114   
Were the flight attendant fatigue education and awareness training records retained for a minimum of 12 calendar months?


REFERENCES: 117.9(a), A319

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") AND (OPSPEC = "A319") AND (OPSPEC = "A032") ,  Rev.  1  9/28/2020 3:22:36 PM, 

QID:
 00056566, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
115   
Did the certificate holder meet the eligibility requirements to conduct AQP training?


REFERENCES: AC-120-54, A034, 121.901(a), 121.901(b), 121.901(c)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (AQP = "FLIGHT ATTENDANT") ,  Rev.  1  12/29/2020 11:09:47 AM, 

QID:
 00057057, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
116   
Did the AQP training for flight attendants and other operations personnel include the applicable requirements of 14 CFR Part 121, Subparts N and O or Part 135 Subparts G and H, as appropriate, that are not specifically addressed in the AQP?


REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 3, 8900.1 Vol 3 Ch 21 Sec 4, A034, 121.903(b)

NOTE:  Each applicable requirement of Part 121 or Part 135 not specifically addressed in the AQP continues to apply to the certificate holder and to the individuals being trained and qualified by the certificate holder.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (AQP = "FLIGHT ATTENDANT") ,  Rev.  1  12/29/2020 11:09:48 AM, 

QID:
 00057062, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
117   
Did the certificate holder only use flight attendants, and did flight attendants only serve, in a duty position after satisfactorily accomplishing all training and evaluation of proficiency required by the AQP for that type airplane and duty position?


REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 3, 8900.1 Vol 3 Ch 21 Sec 4, A034, 121.903(c)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (AQP = "FLIGHT ATTENDANT") ,  Rev.  1  12/29/2020 11:09:48 AM, 

QID:
 00057063, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
118   
Was all AQP documentation and data for flight attendants or other operations personnel submitted in a form and manner acceptable to the FAA?


REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 3, 8900.1 Vol 3 Ch 21 Sec 4, A034, 121.903(d)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (AQP = "FLIGHT ATTENDANT") ,  Rev.  1  12/29/2020 11:09:48 AM, 

QID:
 00057064, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
119   
Did flight attendants or other operations personnel satisfactorily complete all training or evaluation required by the AQP in the calendar month due or in the calendar month before or after the calendar month due?


REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 3, 8900.1 Vol 3 Ch 21 Sec 4, A034, 121.903(e)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (AQP = "FLIGHT ATTENDANT") ,  Rev.  1  12/29/2020 11:09:48 AM, 

QID:
 00057065, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
120   
Did the AQP include separate curriculums for indoctrination, qualification, and/or continuing qualification (including transition, requalification and differences) that are based on an instructional systems development methodology that incorporates a thorough analysis of the certificate holder's operations, aircraft, line environment and job functions?


REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 4, A034, 121.909(b)

NOTE:  Each AQP instructor and evaluator indoctrination, qualification, and continuing qualification curriculum must include separate job task analysis (JTA), qualification standards, curriculum(s), and curriculum outlines focusing on the instructor and evaluator duty positions even though they may share common modules or lessons with the flight attendant and other operations personnel duty positions.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (AQP = "FLIGHT ATTENDANT") ,  Rev.  1  12/29/2020 11:09:50 AM, 

QID:
 00057067, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
121   
Did the AQP qualification curriculum(s) integrate the training and evaluation of CRM and technical skills and knowledge?


REFERENCES: AC-120-48, AC-120-51, AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 5, A034, 121.909(b)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "QUAL") ,  Rev.  2  9/28/2021 9:22:48 AM, 

QID:
 00057073, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
122   
Did the AQP continuing qualification curriculum(s) integrate the training and evaluation of CRM and technical skills and knowledge?


REFERENCES: AC-120-48, AC-120-51, AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 5, A034, 121.909(b)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "CONT QUAL") ,  Rev.  2  9/28/2021 9:22:48 AM, 

QID:
 00057074, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
123   
Were planned hours of the AQP qualification curriculum accomplished for flight attendants and other operations personnel, as applicable to each specific position, including the following:

      #1 Training;
      #2 Evaluation; and
      #3 Supervised operating experience?

REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, A034, 121.913(a)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "QUAL") ,  Rev.  1  12/29/2020 11:09:52 AM, 

QID:
 00057081, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
124   
Did each AQP continuing qualification cycle for flight attendants and other operations personnel ensure that each person maintained proficiency in knowledge, technical skills, and cognitive skills required for initial qualification?


REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, A034, 121.915(a)

NOTE:  Each cycle of training must be accomplished in accordance with the approved continuing qualification AQP, evaluation/remediation strategies, and provisions for special tracking.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "CONT QUAL") ,  Rev.  1  12/29/2020 11:09:55 AM, 

QID:
 00057094, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
125   
Were the continuing qualification recency of experience requirements, appropriate to the flight attendant duty positions, accomplished in accordance with the AQP?


REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 3, A034, 121.915(c)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "CONT QUAL") ,  Rev.  1  12/29/2020 11:09:56 AM, 

QID:
 00057107, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
126   
Did flight attendants and other operations personnel accomplish the AQP continuing qualification training cycle in two or more evaluation periods of equal duration and without exceeding the approved number of calendar months?


REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, A034, 121.915(d)

NOTE:  Initially, the AQP must not exceed 24 calendar months; however, after that, the FAA may approve an extension of the continuing qualification cycle to a maximum of 36 months in duration upon certificate holder demonstration that an extension is warranted.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "CONT QUAL") ,  Rev.  1  12/29/2020 11:09:56 AM, 

QID:
 00057108, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
127   
Did the AQP Integrated CRM qualification training for flight attendants and other operations personnel include ground training applicable to each position for which training was provided?


REFERENCES: AC-120-48, AC-120-51, AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 5, A034, 121.917(a)

NOTE:  This requirement is in addition to 121.913 and 121.915.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "QUAL") ,  Rev.  2  9/28/2021 9:22:48 AM, 

QID:
 00057110, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
128   
Did the AQP Integrated CRM qualification training for flight attendants and other operations personnel include the approved training on, and evaluation of, skills and proficiency of each person being trained to use his or her resource management skills and technical skills in an actual or simulated operations scenario?


REFERENCES: AC-120-48, AC-120-51, AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 5, A034, 121.917(b)

NOTE:  This requirement is in addition to 121.913 and 121.915.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "QUAL") ,  Rev.  2  9/28/2021 9:22:49 AM, 

QID:
 00057111, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
129   
Did the AQP Integrated CRM continuing qualification training for flight attendants and other operations personnel include ground training applicable to each position for which training was provided?


REFERENCES: AC-120-48, AC-120-51, AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 5, A034, 121.917(a)

NOTE:  This requirement is in addition to 121.913 and 121.915.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "CONT QUAL") ,  Rev.  2  9/28/2021 9:22:49 AM, 

QID:
 00057112, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
130   
Did the AQP Integrated CRM continuing qualification training for flight attendants and other operations personnel include the approved training on, and evaluation of, skills and proficiency of each person being trained to use his or her resource management skills and technical skills in an actual or simulated operations scenario?


REFERENCES: AC-120-48, AC-120-51, AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 5, A034, 121.917(b)

NOTE:  This requirement is in addition to 121.913 and 121.915.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "CONT QUAL") ,  Rev.  2  9/28/2021 9:22:49 AM, 

QID:
 00057113, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
131   
Did the certificate holder follow its AQP continuing program, which provides the serviceability and fitness of each FAA approved training device to ensure they perform to their intended function?


REFERENCES: AC-120-48, AC-120-51, AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, A034, 8900.1 Vol 3 Ch 23 Sec 8, 8900.1 Vol 3 Ch 23 Sec 7, 121.921(b)

NOTE:  Applicable requirements of parts 121 or 135, as appropriate, not specifically addressed in the AQP (e.g., 121.403(b); 121.408) continue to apply to the certificate holder and to the individuals being trained and qualified by the certificate holder.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (AQP = "FLIGHT ATTENDANT") ,  Rev.  2  9/28/2021 9:22:49 AM, 

QID:
 00057115, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
132   
Best describe how the certificate holder demonstrated that the training records for its flight attendants, other operations personnel, instructors and evaluators contained sufficient detail to establish qualification under an AQP.


REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 2, 8900.1 Vol 3 Ch 21 Sec 4, A034, 121.925

NOTE:  Records must clearly indicate that the training employed to qualify flight attendants, other operations personnel, instructors, and evaluators was accomplished under an AQP curriculum.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (AQP = "FLIGHT ATTENDANT") ,  Rev.  1  12/29/2020 11:09:58 AM, 

QID:
 00057116, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently maintained records in sufficient detail
  Some steps were missed or not followed
  Records contained discrepancies
  Not Observable
  Not Applicable
133   
Best describe how the certificate holder maintained records in sufficient detail to demonstrate compliance with all AQP requirements.


REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 2, 8900.1 Vol 3 Ch 21 Sec 4, A034, 121.925

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (AQP = "FLIGHT ATTENDANT") ,  Rev.  1  12/29/2020 11:09:58 AM, 

QID:
 00057117, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently maintained records in sufficient detail
  Some steps were missed or not followed
  Records contained discrepancies
  Not Observable
  Not Applicable
134   
Did the instructors and evaluators receive the AQP training in the applicable requirements of 14 CFR Part 121 Subparts N and O that are not specifically addressed in the AQP?


REFERENCES: AC-120-54, A034, 121.903(b)

NOTE:  Each applicable requirement of Part 121 or Part 135, as appropriate, that is not specifically addressed in the AQP continues to apply to the certificate holder and to the individuals being trained and qualified by the certificate holder.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (AQP = "FLIGHT ATTENDANT") ,  Rev.  1  12/29/2020 11:10:00 AM, 

QID:
 00057119, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
135   
Did the certificate holder prohibit any person from serving in any duty position as an instructor or evaluator unless that person had satisfactorily accomplished the training and evaluation of proficiency required by the certificate holder's AQP for that airplane and duty position?


REFERENCES: AC-120-54, A034, 121.903(c)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (AQP = "FLIGHT ATTENDANT") ,  Rev.  1  12/29/2020 11:10:00 AM, 

QID:
 00057120, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
136   
Was all AQP documentation and data for instructors and evaluators submitted in a form and manner acceptable to the FAA?


REFERENCES: AC-120-54, A034, 121.903(d)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (AQP = "FLIGHT ATTENDANT") ,  Rev.  1  12/29/2020 11:10:01 AM, 

QID:
 00057121, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
137   
Did instructors and evaluators satisfactorily complete all training or evaluation required by the AQP in the calendar month due or in the calendar month before or after the calendar month due?


REFERENCES: AC-120-54, A034, 121.903(e)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (AQP = "FLIGHT ATTENDANT") ,  Rev.  1  12/29/2020 11:10:01 AM, 

QID:
 00057122, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
138   
Were planned hours of the AQP instructor and evaluator qualification curriculum accomplished for:

      #1 Training;
      #2 Evaluation; and
      #3 Supervised operating experience?

REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 3, A034, 121.913(a)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "QUAL") ,  Rev.  1  12/29/2020 11:10:02 AM, 

QID:
 00057127, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
139   
Did each AQP continuing qualification cycle for instructors and evaluators ensure that each person maintained proficiency in knowledge, technical skills, and cognitive skills required for initial qualification?


REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 3, A034, 121.915(a)

NOTE:  Each cycle of training must be accomplished in accordance with the approved continuing qualification AQP, evaluation/remediation strategies, and provisions for special tracking.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "CONT QUAL") ,  Rev.  1  12/29/2020 11:10:04 AM, 

QID:
 00057140, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
140   
Were the continuing qualification recency of experience requirements, appropriate to the instructor and evaluator duty positions, accomplished in accordance with the AQP?


REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 3, A034, 121.915(c)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "CONT QUAL") ,  Rev.  1  12/29/2020 11:10:22 AM, 

QID:
 00057152, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
141   
Did instructors and evaluators accomplish the AQP continuing qualification training cycle in two or more evaluation periods of equal duration and without exceeding the approved number of calendar months?


REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 3, A034, 121.915(d)

NOTE:  Initially, the AQP must not exceed 24 calendar months; however, after that, the FAA may approve an extension of the continuing qualification cycle to a maximum of 36 months in duration upon certificate holder demonstration that an extension is warranted.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "CONT QUAL") ,  Rev.  1  12/29/2020 11:10:22 AM, 

QID:
 00057153, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
142   
Best describe how the certificate holder followed the curriculum for requalifying instructors and evaluators who had not maintained continuing qualification.


REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 3, A034, 121.915(e)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "CONT QUAL") ,  Rev.  1  12/29/2020 11:10:22 AM, 

QID:
 00057154, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
143   
Did the AQP Integrated CRM qualification training for instructors and evaluators include ground training applicable to each position for which training is provided?


REFERENCES: AC-120-48, AC-120-51, AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 3, 8900.1 Vol 3 Ch 21 Sec 5, A034, 121.917(a)

NOTE:  This requirement is in addition to 121.913 and 121.915.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "QUAL") ,  Rev.  2  9/28/2021 9:22:50 AM, 

QID:
 00057155, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
144   
Did the AQP Integrated CRM qualification training for instructors and evaluators include the approved training on, and evaluation of, skills and proficiency of each person being trained to use his or her resource management skills and technical skills in an actual or simulated operations scenario?


REFERENCES: AC-120-48, AC-120-51, AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 3, 8900.1 Vol 3 Ch 21 Sec 5, A034, 121.917(b)

NOTE:  This requirement is in addition to 121.913 and 121.915.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "QUAL") ,  Rev.  2  9/28/2021 9:22:50 AM, 

QID:
 00057156, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
145   
Did the AQP Integrated CRM continuing qualification training for instructors and evaluators include ground training applicable to each position which training is provided?


REFERENCES: AC-120-48, AC-120-51, AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 3, 8900.1 Vol 3 Ch 21 Sec 5, A034, 121.917(a)

NOTE:  This requirement is in addition to 121.913 and 121.915.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "CONT QUAL") ,  Rev.  2  9/28/2021 9:22:50 AM, 

QID:
 00057157, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
146   
Did the AQP Integrated CRM continuing qualification training for instructors and evaluators include the approved training on, and evaluation of, skills and proficiency of each person being trained to use his or her resource management skills and technical skills in an actual or simulated operations scenario?


REFERENCES: AC-120-48, AC-120-51, AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 3, 8900.1 Vol 3 Ch 21 Sec 5, A034, 121.917(b)

NOTE:  This requirement is in addition to 121.913 and 121.915.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "CONT QUAL") ,  Rev.  2  9/28/2021 9:22:50 AM, 

QID:
 00057158, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
147   
Best describe how the certificate holder collected and analyzed performance data from its flight attendants and other operations personnel AQP qualification curriculum classes to determine whether the form and content of training and evaluation activities are attaining curriculum objectives.


REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 4, A034, 121.917(c)

NOTE:  This requirement is in addition to 121.913 and 121.915. Also reference certificate holder's Quality Assurance and Standardization Programs.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "QUAL") ,  Rev.  1  12/29/2020 11:10:23 AM, 

QID:
 00057159, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
148   
Best describe how the certificate holder collected and analyzed performance data from the instructor and evaluator AQP qualification curriculum classes to determine whether the form and content of training and evaluation activities are attaining curriculum objectives.


REFERENCES: AC-120-54, 8900.1 Vol 3 Ch 21 Sec 1, 8900.1 Vol 3 Ch 21 Sec 4, A034, 121.917(c)

NOTE:  This requirement is in addition to 121.913 and 121.915. Also reference certificate holder's Quality Assurance and Standardization Programs.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" OR "135") AND (FLT ATTENDANT = "QUAL") ,  Rev.  1  12/29/2020 11:10:24 AM, 

QID:
 00057160, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
149   
Did each flight attendant receive recurrent training that included:

      #1 A quiz or other review to determine the state of the crewmember's knowledge with respect to the airplane and position involved; and
      #2 A competence check to determine the flight attendant’s ability to perform assigned duties and responsibilities?

REFERENCES: 121.415(c), 121.427(b)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  1  3/29/2021 2:04:30 PM, 

QID:
 00057452, Response Details: Procedures SP DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
150   
Did the flight attendant training include the flight attendant duties, responsibilities, and procedures pertaining to the galley cart program(s)?


REFERENCES: 8900.1 Vol 3 Ch 33 Sec 6, 121.415(a), 8900.1 Vol 6 Ch 11 Sec 25

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  1  6/22/2021 2:28:08 PM, 

QID:
 00057520, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
151   
Best describe how the instruction covered crewmember emergency duties, procedures, and commands, including emergency evacuation, turbulence and other emergency situations.


REFERENCES: AC-120-48, AC-120-51, AC-120-88

NOTE: Duties need to be covered for each aircraft the flight attendant will serve as crewmember on.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  1  12/28/2021 9:33:54 AM, 

QID:
 00057787, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not followed
  Procedures were missing or inadequate
  Not Observable
  Not Applicable
152   
Did the controls effectively mitigate unacceptable risk(s) for this element?


REFERENCES: 5.53, 5.55, 5.51

Safety Attribute: Controls,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") ,  Rev.  2  3/15/2019 9:08:42 AM, 

QID:
 00051920, Response Details: Controls ED/EP/SP DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
153   
Were the certificate holder's interfaces effective for this element?


Safety Attribute: Interfaces,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") ,  Rev.  2  3/15/2019 9:08:42 AM, 

QID:
 00051921, Response Details: Interfaces ED/EP/SP DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
154   
Were financial and human resources provided to ensure the safety and quality performance of this element?


REFERENCES: 5.21, 5.23(a), 5.25(a), 5.25(b), 5.25(c)

Safety Attribute: Responsibility,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") ,  Rev.  2  3/15/2019 9:08:42 AM, 

QID:
 00051922, Response Details: Responsibility ED/EP/SP DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
155   
Did the person with authority over the certificate holder's process effectively plan, direct and control resources, or change procedures and make key determinations including safety risk acceptance decisions for this element?


REFERENCES: 5.23(a), 5.23(b), 5.25(c)

Safety Attribute: Authority,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") ,  Rev.  2  3/15/2019 9:08:43 AM, 

QID:
 00051923, Response Details: Authority ED/EP/SP DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
156   
Were the certificate holder's process measurement(s) used to evaluate the performance of this element and if necessary, implement corrective action?


REFERENCES: 5.71, 5.73, 5.75

Safety Attribute: Process Measurement,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") ,  Rev.  2  3/15/2019 9:08:43 AM, 

QID:
 00051924, Response Details: Process Measurement ED/EP/SP DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
157   
Did individuals understand their role and contribute to the safety performance of this element?


REFERENCES: 5.23(a), 5.91, 5.93

Safety Attribute: Safety Ownership,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") ,  Rev.  2  3/15/2019 9:08:43 AM, 

QID:
 00051925, Response Details: Safety Ownership ED/EP/SP DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable


Response Details List  Authority ED/EP/SP DCTs (Both OP and AW) (Released, 1.0)
1 Process oversight failure
2 Unacceptable safety risk acceptance
3 Ineffective planning of resources
4 Ineffective use of resources
5 Ineffective control of resources
6 Failure to implement safety risk processes
7 Process owner not clearly identified
8 Unqualified
9 Other
Response Details List  Controls ED/EP/SP DCTs (Both OP and AW) (Released, 1.0)
1 Failure to identify hazards or ineffective risk controls
2 Failure to develop and maintain risk controls
3 Failure to effectively mitigate risk before applying risk controls
4 Risk controls ineffective
5 Unclear risk controls
6 Failure to assess risk for a new system
7 Failure to assess risk when revising an existing system
8 Failure to assess risk when developing operational procedures
9 Failure to maintain records of outputs of risk control assessments
10 Other
Response Details List  EP & ED DCTs (Both OP and AW) (Released, 1.0)
1 Unclear procedure(s)
2 Conflicting procedure(s)
3 Used workaround(s)
4 Skipped process step(s)
5 Personnel failed to follow process (procedures, guidance, etc)
6 Procedures/guidance not available
7 Procedures/guidance not current
8 Inconsistent procedure(s)
9 Undocumented procedure(s)
10 Minor typographical error(s) (i.e. record entries)
11 Information missing
12 Communication failure(s)
13 Personnel failed to perform task
14 Process failed to meet desired outcome
15 Process oversight failure
16 Equipment/tools not available
17 Equipment/tools not adequate
18 Equipment/tools not calibrated
19 Facilities not adequate
20 Other
Response Details List  Interfaces ED/EP/SP DCTs (Both OP and AW) (Released, 1.0)
1 Internal communication failure(s)
2 External communication failure(s)
3 Lack of interfaces
4 Inconsistent interfaces
5 Poor coordination between departments and employees
6 Failure of interfaces between processes or procedures
7 Other
Response Details List  Procedures SP DCTs (Both OP and AW) (Released, 1.0)
1 Unclear procedure(s)
2 Conflicting procedure(s)
3 Used workaround(s)
4 Skipped process step(s)
5 Personnel failed to follow process (procedures, guidance, etc)
6 Procedures/guidance not available
7 Procedures/guidance not current
8 Inconsistent procedure(s)
9 Undocumented procedure(s)
10 Minor typographical error(s) (i.e. record entries)
11 Information missing
12 Communication failure(s)
13 Personnel failed to perform task
14 Process failed to meet desired outcome
15 Process oversight failure
16 Equipment/tools not available
17 Equipment/tools not adequate
18 Equipment/tools not calibrated
19 Facilities not adequate
20 Other
Response Details List  Process Measurement ED/EP/SP DCTs (Both OP and AW) (Released, 1.0)
1 Inadequate monitoring of operations processes
2 Ineffective evaluations of processes or systems
3 Undocumented or insufficient investigations
4 Failure to conduct audits
5 Ineffective audits
6 Failure to detect changes in the operational environment
7 Personnel failed to perform/follow process (procedures, guidance, etc.)
8 Process failed to meet desired outcome
9 Process oversight failure
10 Other
Response Details List  Responsibility ED/EP/SP DCTs (Both OP and AW) (Released, 1.0)
1 Failed to provide financial resources
2 Failed to provide sufficient human resources
3 Individual not clearly identified
4 Failure to ensure safety of process
5 Failure to oversee operations conducted under the certificate
6 Failed to ensure quality performance of process
7 Process oversight failure
8 Communication failure(s)
9 Other
Response Details List  N/A Response Detail (Released, 2.0)
1 Not applicable or authorized for the certificate holder or applicant
2 Other
Response Details List  N/O Response Detail (Released, 2.0)
1 Personnel (e.g., key certificate holder personnel not present/available)
2 Equipment (e.g., equipment not present/available/in serviceable condition)
3 Event did not occur (e.g., did not observe an intoxicated passenger on the flight)
4 Time Constraints (e.g., resources/workload)
5 Weather (e.g., weather needed for observation not present or weather made observation impossible)
6 Other
Response Details List  Safety Ownership ED/EP/SP DCTs (Both OP and AW) (Released, 3.0)
1 Unaware of or ineffective safety policies or processes
2 Unaware of or ineffective safety related reporting tools
3 Unclear safety policy
4 Ineffective safety related training
5 Lack of safety culture
6 Unclear safety objectives
7 Other