Unscoped DCT Report (Standard DCT)


MLF Label: 5.1.1 (OP) Training of Flight Attendants DCT Type: EP DCT Specialty: Operations Peer Group: E - Part 135 (HAA) DCT Revision: 10.0 on 12/28/21 (Released)
Summary Information

Purpose (Certificate Holder Responsibility): To train and qualify flight attendants.
Objective (FAA Responsibility): Determine if; (1) The CH followed the accepted or approved process; (2) The CH trained flight attendants; (3) The flight attendant training program is in compliance with regulations.

 (OP) Training of Flight Attendants Element includes the following System(s) and Subsystem(s)

Questions Answers Comments
  5.1.1 (OP) Training of Flight Attendants
1   
Best describe how the instructors followed the courseware and instructional delivery methods for the appropriate curriculum segment.


REFERENCES: 8900.1 Vol 3 Ch 20 Sec 5

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  3  6/22/2021 2:22:30 PM, 

QID:
 00018144, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
2   
Best describe how the instructor provided each newly hired flight attendant basic indoctrination training that included:

      #1 Duties and responsibilities of crewmembers, as applicable;
      #2 Appropriate provisions of the FARs; and
      #3 Appropriate portions of the operating manual.

REFERENCES: 135.329(a)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  3  7/14/2016 6:27:10 PM, 

QID:
 00018151, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
3   
Best describe how the instructor covered individual instruction in the location, function, and operation of emergency equipment, including:

      #1 Equipment used in ditching and evacuation;
      #2 First aid equipment and its proper use; and
      #3 Portable fire extinguishers with emphasis on the type of extinguisher to be used on different classes of fires.

REFERENCES: 135.331(b), AC-121-33, AC-121-34

NOTE: This may include EMKs and AEDs.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  3  7/14/2016 6:27:12 PM, 

QID:
 00018155, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
4   
Best describe how the instructor covered emergency training subjects, including:

      #1 Rapid decompression;
      #2 Fire inflight or on the surface as well as smoke control procedures with emphasis on electrical equipment and related circuit breakers found in cabin areas;
      #3 Ditching and evacuation;
      #4 Illness, injury, or other abnormal situations involving passengers or crewmembers;
      #5 Hijacking and other unusual situations; and
      #6 A review and discussion of previous aircraft accidents and incidents about actual emergency situations.

REFERENCES: AC-120-48, AC-120-51, 135.331(b)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  4  9/28/2021 9:20:25 AM, 

QID:
 00018159, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
5   
Best describe how the instructor covered decompression situations for operations above 25,000, including:

      #1 Respiration;
      #2 Hypoxia;
      #3 Duration of consciousness without supplemental oxygen at altitude;
      #4 Gas expansion;
      #5 Gas bubble formation; and
      #6 Physical phenomena and incidents of decompression.

REFERENCES: 135.331(d)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") AND (ALTITUDE LIMITATIONS = "ALT > FL250") ,  Rev.  3  7/14/2016 6:27:12 PM, 

QID:
 00018166, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
6   
Best describe how the recurrent ground training instructor ensured flight attendants satisfactorily completed, as applicable, the following:

      #1 A quiz or other review to determine the crewmember's knowledge of the airplane and position involved;
      #2 Instruction in the subjects required for initial ground training, including emergency training; and
      #3 Recurrent CRM training.

REFERENCES: AC-120-48, AC-120-51, 135.351(b)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  4  9/28/2021 9:20:25 AM, 

QID:
 00018181, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
7   
Best describe how the flight attendant demonstrated opening primary and secondary exits and passenger flow management skills during emergency drill training.


REFERENCES: 8900.1 Vol 3 Ch 23 Sec 4

NOTE: The flight attendant may simulate opening a secondary exits after actually opening their primary exit.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  2  7/14/2016 6:27:24 PM, 

QID:
 00018206, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
8   
Best describe how the instruction covered emergency equipment training, including:

      #1 Methods of properly removing and securing equipment;
      #2 The function and operation, including operation of the equipment under adverse conditions;
      #3 Preflight of ditching and ground evacuation equipment; and
      #4 Preflight of first-aid equipment, portable oxygen systems, firefighting equipment, and additional equipment.

REFERENCES: 8900.1 Vol 3 Ch 23 Sec 4

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  3  7/14/2016 6:27:17 PM, 

QID:
 00018207, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
9   
Best describe how the instructor covered instruction in emergency assignments and procedures, including coordination among crewmembers?


REFERENCES: AC-120-48, AC-120-51, 135.331(b)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  3  9/28/2021 9:20:26 AM, 

QID:
 00018213, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
10   
Best describe how the instruction covered the initial and transition ground training, including:

      #1 The authority of the PIC; and
      #2 Passenger handling, including procedures to be followed in handling deranged persons or other persons whose conduct might jeopardize safety?

REFERENCES: AC-120-48, AC-120-51, 135.120, 135.349(a)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  4  9/28/2021 9:20:26 AM, 

QID:
 00018214, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
11   
Best describe how the instruction covered initial and transition ground training for each aircraft type. including:

      #1 A general description of the aircraft emphasizing physical characteristics that may have a bearing on ditching, evacuation, and inflight emergency procedures and other related duties;
      #2 The use of both the public address system and the means of communicating with other flight crewmembers, including emergency means in the case of attempted hijacking or other unusual situations; and
      #3 Proper use of electrical galley equipment and the controls for cabin heat and ventilation?

REFERENCES: AC-120-88, 135.349(b)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  3  7/14/2016 6:27:19 PM, 

QID:
 00018217, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
12   
Best describe how the instructor covered individual instruction, demonstration, and practice in the functions and operation of emergency equipment?


REFERENCES: 8900.1 Vol 3 Ch 23 Sec 1

NOTE: The Operator may have more than one module to address these subjects.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  3  7/14/2016 6:27:19 PM, 

QID:
 00018221, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
13   
Best describe how the instruction covered anticipated, unanticipated and unwarranted ground evacuations.


REFERENCES: 8900.1 Vol 3 Ch 23 Sec 4, 8900.1 Vol 3 Ch 23 Sec 6

NOTE:  The certificate holder may have more than one module to address these subjects.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  3  12/28/2021 9:33:48 AM, 

QID:
 00018223, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed
  Procedures were inadequate or missing
  Not Observable
  Not Applicable
14   
Best describe how the instruction covered the description and use of the aircraft entertainment and convenience system.


REFERENCES: 8900.1 Vol 3 Ch 23 Sec 5

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  2  7/14/2016 6:27:19 PM, 

QID:
 00018224, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
15   
Best describe how the instruction covered crewmember emergency duties, procedures, and commands, including emergency evacuation, turbulence and other emergency situations.


REFERENCES: AC-120-48, AC-120-51, AC-120-88

NOTE: Duties need to be covered for each aircraft the flight attendant will serve as crewmember on.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  4  9/28/2021 9:20:26 AM, 

QID:
 00018233, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
16   
Best describe how the instruction covered survival techniques following an aircraft accident.


REFERENCES: 8900.1 Vol 3 Ch 23 Sec 4, 8900.1 Vol 3 Ch 23 Sec 6

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  3  12/28/2021 9:33:48 AM, 

QID:
 00018234, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed
  Procedures were inadequate or missing
  Not Observable
  Not Applicable
17   
Best describe how all procedures and distance learning components of the flight attendant training program were followed to ensure that the training:

      #1 Provides enough knowledge for flight attendants to effectively recall facts, identify concepts, apply rules or principles, solve problems, and think creatively;
      #2 Teaches cognitive skills, in combination with the application of knowledge, to perform a task;
      #3 Provides interactivity between instructors and flight attendants and between the flight attendants themselves;
      #4 Has methods to validate proficiency through written, electronic or oral testing or through task performance;
      #5 5 Has a method for keeping test results and tracking each individual’s performance;
      #6 Has quality control procedures in place for the collection, protection, and analysis of data for tracking effectiveness of ground training; and
      #7 Has a strategy for equipment upgrade, program update and program adjustments driven by data and feedback from instructors, evaluators and flight attendants?

REFERENCES: 8900.1 Vol 3 Ch 23 Sec 5

NOTE:  Air Transportation Ground Instructors and Air Transportation Supervisors are interchangeable with instructors and evaluators who teach or validate proficiency.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") AND (TRAINING PROGRAMS = "USE DISTANCE LEARNING") ,  Rev.  2  9/28/2020 3:22:30 PM, 

QID:
 00056240, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
18   
Did the flight attendant training program:

      #1 Meet regulatory requirements;
      #2 Provide training that is appropriate to the operations to which each flight attendant is to be assigned;
      #3 Ensure flight attendants were adequately trained to meet the applicable knowledge and practical testing requirements; and
      #4 Ensure flight attendants were adequately trained to perform their assigned duties?

REFERENCES: 8900.1 Vol 3 Ch 19 Sec 2, 8900.1 Vol 3 Ch 23 Sec 1, 135.323(a), 135.341(a)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  4  6/22/2021 2:22:29 PM, 

QID:
 00018137, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
19   
Did each instructor or supervisor responsible for a particular ground training subject, course of training, or competence check certify as to the proficiency and knowledge of each flight attendant upon completion of that training and make it part of each flight attendant’s training record?


REFERENCES: 8900.1 Vol 3 Ch 20 Sec 5, 135.323(c), 135.63(a)

NOTE:  When the certification is made by an entry in a computerized recordkeeping system, the certifying instructor or supervisor must be identified with that entry. However, the signature of the certifying instructor or supervisor is not required for computerized entries.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  3  6/22/2021 2:22:29 PM, 

QID:
 00018141, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
20   
Did the certificate holder provide flight attendants and instructors with adequate ground training facilities?


REFERENCES: 8900.1 Vol 3 Ch 19 Sec 2, 8900.1 Vol 3 Ch 20 Sec 5, 135.323(a)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  3  6/22/2021 2:22:30 PM, 

QID:
 00018142, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
21   
Did the certificate holder provide flight attendants and instructors with adequate ground training facilities?


REFERENCES: 8900.1 Vol 3 Ch 20 Sec 5, 135.323(a)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  3  6/22/2021 2:22:30 PM, 

QID:
 00018143, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
22   
Did the certificate holder determine through appropriate testing that each flight attendant is knowledgeable and competent to perform their assigned duties and responsibilities?


REFERENCES: 8900.1 Vol 3 Ch 19 Sec 2, 8900.1 Vol 3 Ch 20 Sec 5, 135.295

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  3  6/22/2021 2:22:30 PM, 

QID:
 00018145, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
23   
Did the instructor use training devices that were:

      #1 Specifically approved for the particular procedure or crewmember function involved; and
      #2 Maintained the performance, functional, and other characteristics that were required for approval?

REFERENCES: 135.335(b)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") AND (TRAINING EQUIPMENT = "FLIGHT SIMULATORS") ,  Rev.  4  6/22/2021 2:22:30 PM, 

QID:
 00018146, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
24   
Did the certificate holder provide instructors with current and appropriate training materials for each aircraft type, examinations, forms, instructions, and procedures for use in conducting the training required by the training program?


REFERENCES: 8900.1 Vol 3 Ch 20 Sec 5, 135.323(a), 135.341(c)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  3  6/22/2021 2:22:29 PM, 

QID:
 00018150, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
25   
Verify that each flight attendant accomplished the following emergency drills using the proper emergency equipment and procedures:

      #1 Ditching, if applicable;
      #2 Emergency evacuation;
      #3 Fire extinguishing and smoke control;
      #4 Operation and use of emergency exits, including deployment and use of evacuation chutes, if applicable;
      #5 Use of crew and passenger oxygen;
      #6 Removal of life rafts from the aircraft, inflation of the life rafts, use of life lines, and boarding of passengers and crew, if applicable; and
      #7 Donning and inflation of life vests and the use of other individual flotation devices, if applicable.

REFERENCES: 135.331(c)

NOTE: For a particular drill, the Administrator may find that the crewmember can be adequately trained by demonstration.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  3  7/14/2016 6:27:12 PM, 

QID:
 00018173, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  The records were accurate
  The records contained discrepancies
  Not Observable
  Not Applicable
26   
Verify that each flight attendant received recurrent training within the required time frame.


REFERENCES: 135.323(b), 135.343, 135.351(b)

NOTE: A flight attendant who has served as a required flight attendant on an airplane must satisfactorily complete recurrent ground training within the proceeding 12 calendar months. However, the required recurrent training may be completed in the calendar month of, the month before, or after the calendar month in which that training is required.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  2  7/14/2016 6:27:13 PM, 

QID:
 00018185, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  The records were accurate
  The records contained discrepancies
  Not Observable
  Not Applicable
27   
Verify that each flight attendant completed the approved CRM training.


REFERENCES: 135.330(a)

NOTE: CRM training is required for initial and recurrent no later than March 22, 2013. CRM training conducted before this date may be credited, with Administrator approval, toward all or part of the intial CRM training requirements. The Administrator considers training aids, devices. methods and procedures used by the Operator in a voluntary CRM training program.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  2  7/14/2016 6:27:13 PM, 

QID:
 00018186, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  The records were accurate
  The records contained discrepancies
  Not Observable
  Not Applicable
28   
Were the instructors knowledgeable of the certificate holder’s training program, policy and procedures including required forms, equipment used, training aids, lesson plans and specific areas of instruction?


REFERENCES: 8900.1 Vol 3 Ch 20 Sec 5, 135.323(a)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  3  6/22/2021 2:22:29 PM, 

QID:
 00018187, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
29   
Did the general emergency training include:

      #1 Emergency equipment;
      #2 Emergency situations; and
      #3 Emergency drill training?

REFERENCES: 8900.1 Vol 3 Ch 23 Sec 1

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  4  7/14/2016 6:27:14 PM, 

QID:
 00018188, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
30   
Did the flight attendant training include instructions on oxygen supplied to passengers?


REFERENCES: AC-120-95, 8900.1 Vol 3 Ch 23 Sec 4, 8900.1 Vol 3 Ch 23 Sec 5

NOTE: Applies to passenger use of portable oxygen concentrators and medical use oxygen bottles.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND ((CREWMEMBERS = "FLIGHT ATTENDANTS") ) ,  Rev.  4  12/28/2016 2:41:09 PM, 

QID:
 00018192, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
31   
Did emergency equipment training include instruction on emergency exits with slide/sliderafts?


REFERENCES: 8900.1 Vol 3 Ch 23 Sec 1

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") AND (A/C CONFIGURATION = "EXIT MORE THAN 6 FEET FROM GROUND") ,  Rev.  3  7/14/2016 6:26:55 PM, 

QID:
 00018193, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
32   
Did emergency equipment training include instruction on window exits?


REFERENCES: 8900.1 Vol 3 Ch 23 Sec 1

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  3  7/14/2016 6:27:15 PM, 

QID:
 00018194, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
33   
Did emergency equipment training include instruction on emergency exits without slide/sliderafts?


REFERENCES: 8900.1 Vol 3 Ch 23 Sec 1

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  3  7/14/2016 6:27:15 PM, 

QID:
 00018195, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
34   
Did the flight attendants receive ground training for no more than 10 consecutive hours in any 24 hour period?


REFERENCES: 8900.1 Vol 3 Ch 23 Sec 6

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  2  7/14/2016 6:27:16 PM, 

QID:
 00018197, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
35   
Did each mockup or training device used for flight attendant training:

      #1 Represent the certificate holder’s aircraft;
      #2 Use mechanisms that are required to operate the exits;
      #3 Replicate the forces required for operation in the normal mode;
      #4 Replicate the forces required for operation in the emergency mode, if applicable; and
      #5 Maintain the standards of initial approval?

REFERENCES: 8900.1 Vol 3 Ch 19 Sec 4, 8900.1 Vol 3 Ch 23 Sec 6

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  3  7/14/2016 6:27:16 PM, 

QID:
 00018198, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
36   
Was the flight attendant instructor using courseware that was consistent with the curriculum outline?


REFERENCES: 8900.1 Vol 3 Ch 19 Sec 2

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  2  7/14/2016 6:27:16 PM, 

QID:
 00018204, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
37   
Were flight attendants provided an opportunity to perform emergency procedures with hands-on practice in the actual operation of emergency equipment?


REFERENCES: 8900.1 Vol 3 Ch 23 Sec 1

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  3  7/14/2016 6:27:19 PM, 

QID:
 00018222, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
38   
Did the aircraft ground training instruction cover crewmember duties, including:

      #1 Preflight duties;
      #2 Prior to movement on the surface;
      #3 inflight duties;
      #4 Prior to landing;
      #5 After arrival; and
      #6 Intermediate stops?

REFERENCES: 8900.1 Vol 3 Ch 23 Sec 5

NOTE: Duties need to be covered for each aircraft the flight attendant will serve as crewmember on.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  3  7/14/2016 6:27:20 PM, 

QID:
 00018225, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
39   
Were the flight attendants trained on the emergency operation of flight deck exits?


REFERENCES: 8900.1 Vol 3 Ch 23 Sec 1

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  3  7/14/2016 6:27:20 PM, 

QID:
 00018232, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
40   
Were the flight attendants trained on signs of an overpressurized airplane on the ground during an evacuation:

      #1 The dangers of opening emergency exit doors while the airplane is overpressurized; and
      #2 Procedures to be followed in the event of an evacuation of an overpressurized airplane?

REFERENCES: 8900.1 Vol 3 Ch 33 Sec 6

NOTE: This is for airplanes without pressure relief systems for exit doors.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  4  7/14/2016 6:27:20 PM, 

QID:
 00018235, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
41   
Were the flight attendants trained on the infection awareness program?


REFERENCES: 8900.1 Vol 3 Ch 33 Sec 3

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  3  7/14/2016 6:27:20 PM, 

QID:
 00018238, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
42   
Were the flight attendants trained on the use of child restraint systems?


REFERENCES: 8900.1 Vol 3 Ch 33 Sec 6

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  3  7/14/2016 6:27:20 PM, 

QID:
 00018240, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
43   
Were the flight attendants trained on both passenger and crewmember brace positions?


REFERENCES: 8900.1 Vol 3 Ch 33 Sec 6

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  3  7/14/2016 6:27:20 PM, 

QID:
 00018241, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
44   
Were the flight attendants trained on fire prevention procedures?


REFERENCES: 8900.1 Vol 3 Ch 23 Sec 1

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  3  7/14/2016 6:27:20 PM, 

QID:
 00018242, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
45   
Were the flight attendants trained on what aircraft conditions may be like after an accident?


REFERENCES: 8900.1 Vol 3 Ch 23 Sec 1

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  3  7/14/2016 6:27:21 PM, 

QID:
 00018243, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
46   
Was training conducted while using the required training program which was approved by the Administrator?


REFERENCES: 8900.1 Vol 3 Ch 1 Sec 1, 8900.1 Vol 3 Ch 19 Sec 2, 8900.1 Vol 3 Ch 23 Sec 2, 135.325(a)

NOTE: The Operator's training program must have initial approval that is not expired or final approval.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  2  7/14/2016 6:27:08 PM, 

QID:
 00018244, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
47   
Did the certificate holder follow policies, procedures, instructions and information for this element?


Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135" OR "145" OR "141" OR "142" OR "147") AND (SAFETY PROGRAMS = "SMSVP") ,  Rev.  2  3/15/2019 9:08:43 AM, 

QID:
 00051933, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
48   
Did the certificate holder follow policies, procedures, instructions and information for this element?


Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135" OR "145" OR "141" OR "142" OR "147") AND NOT (SAFETY PROGRAMS = "SMSVP") ,  Rev.  2  3/15/2019 9:08:43 AM, 

QID:
 00051947, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
49   
Did the flight attendant training include the flight attendant duties, responsibilities, and procedures pertaining to the galley cart program(s)?


REFERENCES: 8900.1 Vol 3 Ch 33 Sec 6, 8900.1 Vol 6 Ch 11 Sec 25, 135.329(a)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  1  6/22/2021 2:22:31 PM, 

QID:
 00057521, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
50   
Did the certificate holder conduct training on the use of, and applicable maintenance procedures for, each Electronic Flight Bag (EFB) identified in the operations specifications?


REFERENCES: 8900.1 Vol 3 Ch 18 Sec 3, A061, AC-120-76, 8900.1 Vol 4 Ch 15 Sec 1, 8900.1 Vol 4 Ch 15 Sec 2

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135") AND (OPSPEC = "A061") ,  Rev.  1  6/22/2021 2:22:31 PM, 

QID:
 00057527, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
51   
Did the controls effectively mitigate unacceptable risk(s) for this element?


REFERENCES: AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3

Safety Attribute: Controls,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135" OR "145" OR "141" OR "142" OR "147") AND (SAFETY PROGRAMS = "SMSVP") ,  Rev.  2  3/15/2019 9:08:43 AM, 

QID:
 00051934, Response Details: Controls ED/EP/SP DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
52   
Did the controls effectively mitigate unacceptable risk(s) for this element?


Safety Attribute: Controls,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135" OR "145" OR "141" OR "142" OR "147") AND NOT (SAFETY PROGRAMS = "SMSVP") ,  Rev.  2  3/15/2019 9:08:43 AM, 

QID:
 00051948, Response Details: Controls ED/EP/SP DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
53   
Were the certificate holder's interfaces effective for this element?


Safety Attribute: Interfaces,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135" OR "145" OR "141" OR "142" OR "147") AND (SAFETY PROGRAMS = "SMSVP") ,  Rev.  2  3/15/2019 9:08:43 AM, 

QID:
 00051935, Response Details: Interfaces ED/EP/SP DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
54   
Were the certificate holder's interfaces effective for this element?


Safety Attribute: Interfaces,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135" OR "145" OR "141" OR "142" OR "147") AND NOT (SAFETY PROGRAMS = "SMSVP") ,  Rev.  2  3/15/2019 9:08:43 AM, 

QID:
 00051949, Response Details: Interfaces ED/EP/SP DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
55   
Were financial and human resources provided to ensure the safety and quality performance of this element?


REFERENCES: AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3

Safety Attribute: Responsibility,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135" OR "145" OR "141" OR "142" OR "147") AND (SAFETY PROGRAMS = "SMSVP") ,  Rev.  2  3/15/2019 9:08:44 AM, 

QID:
 00051936, Response Details: Responsibility ED/EP/SP DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
56   
Were financial and human resources provided to ensure the safety and quality performance of this element?


Safety Attribute: Responsibility,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135" OR "145" OR "141" OR "142" OR "147") AND NOT (SAFETY PROGRAMS = "SMSVP") ,  Rev.  2  3/15/2019 9:08:43 AM, 

QID:
 00051950, Response Details: Responsibility ED/EP/SP DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
57   
Did the person with authority over the certificate holder's process effectively plan, direct and control resources, or change procedures and make key determinations including safety risk acceptance decisions for this element?


REFERENCES: AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3

Safety Attribute: Authority,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135" OR "145" OR "141" OR "142" OR "147") AND (SAFETY PROGRAMS = "SMSVP") ,  Rev.  2  3/15/2019 9:08:43 AM, 

QID:
 00051937, Response Details: Authority ED/EP/SP DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
58   
Did the person with authority over the certificate holder's process effectively plan, direct and control resources, or change procedures and make key determinations including safety risk acceptance decisions for this element?


Safety Attribute: Authority,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135" OR "145" OR "141" OR "142" OR "147") AND NOT (SAFETY PROGRAMS = "SMSVP") ,  Rev.  2  3/15/2019 9:08:44 AM, 

QID:
 00051951, Response Details: Authority ED/EP/SP DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
59   
Were the certificate holder's process measurement(s) used to evaluate the performance of this element and if necessary, implement corrective action?


REFERENCES: AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3

Safety Attribute: Process Measurement,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135" OR "145" OR "141" OR "142" OR "147") AND (SAFETY PROGRAMS = "SMSVP") ,  Rev.  2  3/15/2019 9:08:44 AM, 

QID:
 00051938, Response Details: Process Measurement ED/EP/SP DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
60   
Were the certificate holder's process measurement(s) used to evaluate the performance of this element and if necessary, implement corrective action?


Safety Attribute: Process Measurement,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135" OR "145" OR "141" OR "142" OR "147") AND NOT (SAFETY PROGRAMS = "SMSVP") ,  Rev.  2  3/15/2019 9:08:44 AM, 

QID:
 00051952, Response Details: Process Measurement ED/EP/SP DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
61   
Did individuals understand their role and contribute to the safety performance of this element?


REFERENCES: AC-120-92, 8900.1 Vol 17 Ch 3 Sec 3

Safety Attribute: Safety Ownership,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135" OR "145" OR "141" OR "142" OR "147") AND (SAFETY PROGRAMS = "SMSVP") ,  Rev.  2  3/15/2019 9:08:43 AM, 

QID:
 00051939, Response Details: Safety Ownership ED/EP/SP DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
62   
Did individuals understand their role and contribute to the safety performance of this element?


Safety Attribute: Safety Ownership,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "135" OR "145" OR "141" OR "142" OR "147") AND NOT (SAFETY PROGRAMS = "SMSVP") ,  Rev.  2  3/15/2019 9:08:44 AM, 

QID:
 00051953, Response Details: Safety Ownership ED/EP/SP DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable


Response Details List  Process Measurement ED/EP/SP DCTs (Both OP and AW) (Released, 1.0)
1 Inadequate monitoring of operations processes
2 Ineffective evaluations of processes or systems
3 Undocumented or insufficient investigations
4 Failure to conduct audits
5 Ineffective audits
6 Failure to detect changes in the operational environment
7 Personnel failed to perform/follow process (procedures, guidance, etc.)
8 Process failed to meet desired outcome
9 Process oversight failure
10 Other
Response Details List  Responsibility ED/EP/SP DCTs (Both OP and AW) (Released, 1.0)
1 Failed to provide financial resources
2 Failed to provide sufficient human resources
3 Individual not clearly identified
4 Failure to ensure safety of process
5 Failure to oversee operations conducted under the certificate
6 Failed to ensure quality performance of process
7 Process oversight failure
8 Communication failure(s)
9 Other
Response Details List  N/A Response Detail (Released, 2.0)
1 Not applicable or authorized for the certificate holder or applicant
2 Other
Response Details List  N/O Response Detail (Released, 2.0)
1 Personnel (e.g., key certificate holder personnel not present/available)
2 Equipment (e.g., equipment not present/available/in serviceable condition)
3 Event did not occur (e.g., did not observe an intoxicated passenger on the flight)
4 Time Constraints (e.g., resources/workload)
5 Weather (e.g., weather needed for observation not present or weather made observation impossible)
6 Other
Response Details List  Safety Ownership ED/EP/SP DCTs (Both OP and AW) (Released, 3.0)
1 Unaware of or ineffective safety policies or processes
2 Unaware of or ineffective safety related reporting tools
3 Unclear safety policy
4 Ineffective safety related training
5 Lack of safety culture
6 Unclear safety objectives
7 Other
Response Details List  Authority ED/EP/SP DCTs (Both OP and AW) (Released, 1.0)
1 Process oversight failure
2 Unacceptable safety risk acceptance
3 Ineffective planning of resources
4 Ineffective use of resources
5 Ineffective control of resources
6 Failure to implement safety risk processes
7 Process owner not clearly identified
8 Unqualified
9 Other
Response Details List  Controls ED/EP/SP DCTs (Both OP and AW) (Released, 1.0)
1 Failure to identify hazards or ineffective risk controls
2 Failure to develop and maintain risk controls
3 Failure to effectively mitigate risk before applying risk controls
4 Risk controls ineffective
5 Unclear risk controls
6 Failure to assess risk for a new system
7 Failure to assess risk when revising an existing system
8 Failure to assess risk when developing operational procedures
9 Failure to maintain records of outputs of risk control assessments
10 Other
Response Details List  EP & ED DCTs (Both OP and AW) (Released, 1.0)
1 Unclear procedure(s)
2 Conflicting procedure(s)
3 Used workaround(s)
4 Skipped process step(s)
5 Personnel failed to follow process (procedures, guidance, etc)
6 Procedures/guidance not available
7 Procedures/guidance not current
8 Inconsistent procedure(s)
9 Undocumented procedure(s)
10 Minor typographical error(s) (i.e. record entries)
11 Information missing
12 Communication failure(s)
13 Personnel failed to perform task
14 Process failed to meet desired outcome
15 Process oversight failure
16 Equipment/tools not available
17 Equipment/tools not adequate
18 Equipment/tools not calibrated
19 Facilities not adequate
20 Other
Response Details List  Interfaces ED/EP/SP DCTs (Both OP and AW) (Released, 1.0)
1 Internal communication failure(s)
2 External communication failure(s)
3 Lack of interfaces
4 Inconsistent interfaces
5 Poor coordination between departments and employees
6 Failure of interfaces between processes or procedures
7 Other