Unscoped DCT Report (Standard DCT)


MLF Label: 5.2.1 (OP) Crewmember Duties / Cabin Procedures DCT Type: EP DCT Specialty: Operations Peer Group: A - Part 121 Air Operators DCT Revision: 19.0 on 12/28/21 (Released)
Summary Information

Purpose (Certificate Holder Responsibility): To provide safety to all cabin occupants in phases of operation.
Objective (FAA Responsibility): Determine; (1) If the CH followed the accepted or approved process; (2) If the CH provided safety to all cabin occupants during ground and flight operations.

 (OP) Crewmember Duties / Cabin Procedures Element includes the following System(s) and Subsystem(s)

Questions Answers Comments
  5.2.1 (OP) Crewmember Duties / Cabin Procedures
1   
Best describe how the designated crewmember(s) checked all PBEs on the aircraft prior to takeoff for the first flight of the day, including on the flightdeck, in the cabin, and any other area in which the certificate holder has a PBE installed.


REFERENCES: 121.337(c)

NOTE: An emergency equipment check includes that the equipment is present, stowed, serviceable, and accessible.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) ,  Rev.  2  5/27/2015 1:55:28 PM, 

QID:
 00018296, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
2   
Best describe how the crewmember(s) checked the emergency and flotation equipment in the aircraft.


REFERENCES: 121.309(b), 121.339(b), 121.340(a)

NOTE: An emergency equipment check includes that the equipment is present, stowed, serviceable, and accessible.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) ,  Rev.  2  5/27/2015 1:54:21 PM, 

QID:
 00018297, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
3   
Best describe how the crewmembers followed procedures for verifying that passenger information cards, specific to the make and model of the aircraft, were available to each passenger.


REFERENCES: 8900.1 Vol 3 Ch 33 Sec 6, 121.571(b)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( FLT OPERATION CONFIGURATION = "PASSENGER" ) ,  Rev.  2  5/22/2014 5:24:50 AM, 

QID:
 00018298, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
4   
Best describe, on flights requiring flight attendants, how the flight attendants were evenly distributed throughout the aircraft when passengers were on board.


REFERENCES: 121.391(d), 121.393(b)

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00018303, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Flight attendants were evenly distributed
  Flight attendants were somewhat evenly distributed
  Flight attendants were not evenly distributed
  Not Observable
  Not Applicable
5   
Best describe how the crewmembers observed sterile flight deck procedures.


REFERENCES: AC-120-48, 121.542

NOTE: Crewmembers must not engage in nonessential conversations within the flight deck and cabin areas, including communication between the cabin and flight deck.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) ,  Rev.  2  9/28/2021 9:23:18 AM, 

QID:
 00018327, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
6   
Best describe how the crewmembers allowed the operation of only approved portable electronic devices.


REFERENCES: AC-120-95, 8900.1 Vol 3 Ch 33 Sec 6, AC-91.21-1, 121.306, 8900.1 Vol 3 Ch 66 Sec 1

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) ,  Rev.  2  12/28/2016 2:41:10 PM, 

QID:
 00018330, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
7   
Best describe how persons that are authorized to be carried under 121.583 were briefed by an appropriate crewmember, including:

      #1 Smoking:
      #2 The use of seat belts;
      #3 Location and operation of emergency exits;
      #4 Use of oxygen and emergency oxygen; and
      #5 For extended overwater operations, the location of the rafts, and life preservers, including the operation, donning and inflation demonstrations.

REFERENCES: 121.583(c)

NOTE: This question applies to persons carried in passenger-carrying operations and/or to persons carried in all-cargo operations.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) ,  Rev.  5  7/7/2017 2:00:28 PM, 

QID:
 00018332, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
8   
Best describe how a crewmember notified the PIC of any cabin maintenance irregularities during the flight for entry in the aircraft logbook.


REFERENCES: AC-120-48, 121.563

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) ,  Rev.  2  9/28/2021 9:23:18 AM, 

QID:
 00018338, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
9   
Best describe how communication and coordination signals between all crewmembers occurred during turbulent conditions, including when flight attendants are to:

      #1 Cease inflight service;
      #2 Secure galley, if applicable;
      #3 Be seated with restraints fastened; and
      #4 Resume duties.

REFERENCES: AC-120-48, AC-120-88, 8900.1 Vol 3 Ch 33 Sec 6

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  3  9/28/2021 9:23:18 AM, 

QID:
 00018349, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
10   
Best describe how the flight attendants properly briefed and demonstrated, as applicable, the following:

      #1 Oxygen mask location, placement on the face, how to adjust the mask and indication of oxygen flow;
      #2 Seat belts should be worn low and tight;
      #3 Life preserver donning, tightening of waist straps, manual and automation inflation techniques, and points out survival light; and
      #4 Stowage location of life preservers, removal, and extraction from the pouch.

REFERENCES: AC-121-24

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  5/22/2014 5:25:16 AM, 

QID:
 00018357, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
11   
Best describe how the pretakeoff oral briefing that uses a videotape presentation was conducted, including:

      #1 Any screens used that extend into the aisle were stowed prior to movement on the surface, takeoff, and landing; and
      #2 Flight attendants were evenly distributed and close to their assigned seats.

REFERENCES: AC-121-24

NOTE: If the videotape becomes inoperative, crewmembers must conduct and be familiar with the certificate holder's alternate briefing.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  3  5/27/2015 1:55:29 PM, 

QID:
 00018362, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed the procedures
  Some steps were missed or not followed
  Procedures were not consistently followed or adequate
  Not Observable
  Not Applicable
12   
Best describe how each flight attendant followed Electronic Flight Bag (EFB) procedures and requirements when reporting for a duty assignment and while performing assigned duties for the following:

      #1 Reported for a duty assignment with a charged EFB and charging components to ensure operational availability when performing assigned duties;
      #2 Manual within EFB was up-to-date with the changes and additions furnished to that person and accessible when performing assigned duties;
      #3 EFB was securely stowed in designated location(s) when not in use; and
      #4 If applicable, alternate procedures were followed when EFB was not operational or became unavailable for use.

REFERENCES: 8900.1 Vol 3 Ch 18 Sec 3, A061, AC-120-76, 8900.1 Vol 4 Ch 15 Sec 1, 121.137(a), 121.137(b), 8900.1 Vol 4 Ch 15 Sec 2

NOTE:  Alternate procedures may also include additional requirements during planned emergencies when accessing and/or using the manual within EFB may be difficult, or the EFB may not be operational or available for use.

Safety Attribute: Procedures,  Question Type: Process Observation,  

Scoping Attribute:
  (FAR PART = "121") AND (OPSPEC = "A061") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  1  6/22/2021 2:31:43 PM, 

QID:
 00057543, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Consistently followed procedures
  Some steps were missed
  Did not follow procedures
  Procedures were inadequate or missing
  Not Observable
  Not Applicable
13   
Did the crewmembers have access to a copy of the current manual(s) and use of a flashlight when performing assigned duties, including:

      #1 The manual(s) were up to date with current changes and additions;
      #2 The manual(s) were accessible when performing assigned duties; and
      #3 The flashlight was in good working order and readily available for use?

REFERENCES: 121.137(b), 121.549(b)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) ,  Rev.  2  5/22/2014 5:24:56 AM, 

QID:
 00018299, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
14   
Was the passenger cabin prepared for movement on the surface, takeoff, and landing, including the following equipment, when installed:

      #1 Seat belts were fastened;
      #2 Certificate holder provided food, beverage, or tableware were not located at the occupants' seats;
      #3 All food and beverage trays and seat back tray tables were secured in stowed position;
      #4 All movie screen(s) when equipped, that extend into an aisle were stowed;
      #5 Each unoccupied seat had the seat belt secured from interference with crewmember duties or egress of occupants;
      #6 Seat backs were in an upright position; and
      #7 Each passenger serving cart was secured in its stowed position?

REFERENCES: 8900.1 Vol 3 Ch 33 Sec 6, 121.311(b), 121.311(e), 121.311(i), 121.577(a), 121.577(b), 121.577(c), 121.577(d)

NOTE: Prior to movement on the surface, all galley items must be picked up and properly disposed or stowed with the exception of paper cups and plastic glasses. Flight Attendants picking up disposable service items during taxi must use built in trash receptacles on a cart or bin. All galley carts and bins must remain stowed and latched during taxi and take off. Pickup of service items is considered a safety related duty.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) ,  Rev.  7  12/28/2021 9:33:44 AM, 

QID:
 00018304, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
15   
When equipped, were all aircraft exits armed and each automatically deployable emergency evacuation assist means ready for evacuation during movement on the surface, takeoff, and landing?


REFERENCES: 121.570(a)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") AND ( (A/C EQUIPMENT = "EMERGENCY EVACUATION SYSTEMS")) ,  Rev.  2  5/27/2015 1:54:28 PM, 

QID:
 00018310, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
16   
Were the required passenger briefings and applicable safety demonstrations accomplished, including the following:

      #1 Smoking restrictions;
      #2 Location of emergency exits;
      #3 Use of seat belts;
      #4 Location of any required flotation means;
      #5 Location and use of any required oxygen in the event of cabin depressurization; and
      #6 Use of portable electronic devices?

REFERENCES: 8900.1 Vol 3 Ch 33 Sec 6, 121.306, 121.333(f), 121.571, 121.571(a)

NOTE: An oxygen briefing is required before the flight is conducted above flight level 250.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( FLT OPERATION CONFIGURATION = "PASSENGER" ) ,  Rev.  2  5/22/2014 5:25:01 AM, 

QID:
 00018311, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
17   
Did the safety briefings include the location of rafts and life preservers, as well as a demonstration of the operation to include donning and inflating:

      #1 If the aircraft proceeds directly over the water, the extended overwater briefing is given before takeoff; or
      #2 If the aircraft does not proceed directly over the water, the briefing is given before reaching the over water part of the flight?

REFERENCES: 121.573(a), 121.573(c), 121.573(d)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) AND ( AREA OF OPERATION = "EXTENDED OVERWATER OPERATIONS" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00018318, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
18   
Was an individual briefing provided to each person and their attendant if any, who needed the assistance of another to move expeditiously to an exit in an emergency, including:

      #1 Route to most appropriate exit;
      #2 Most appropriate time to begin moving to exit; and
      #3 Most appropriate manner of assisting the person to prevent further pain or injury?

REFERENCES: 121.571(a)

NOTE: This briefing is not required if the briefing was given before the previous leg in the same aircraft when the crewmembers on duty have been advised as to the appropriate manner of assisting the person so as to prevent pain and further injury.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( FLT OPERATION CONFIGURATION = "PASSENGER" ) ,  Rev.  2  5/22/2014 5:25:03 AM, 

QID:
 00018321, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
19   
Were the flight attendants properly secured at their assigned duty stations with safety belts and shoulder harnesses fastened for movement on the surface, takeoff, and landing except to perform duties related to the safety of the airplane and its occupants?


REFERENCES: 121.391(d)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00018325, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
20   
Was crew baggage, and were galleys and carts, when so equipped, secured for movement on the surface, takeoff, landing, and when not in use?


REFERENCES: 121.576, 121.577(c)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") ,  Rev.  2  5/27/2015 1:54:29 PM, 

QID:
 00018326, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
21   
Was the required number of crewmembers present whenever passengers were on board?


REFERENCES: 8900.1 Vol 3 Ch 33 Sec 4, 121.391, 121.393(a), 121.393(b), 121.394

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( FLT OPERATION CONFIGURATION = "PASSENGER" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00018328, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
22   
Were the passengers remaining on board during enroute stops monitored by a qualified crewmember?


REFERENCES: 121.393(a)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( FLT OPERATION CONFIGURATION = "PASSENGER" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00018329, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
23   
Did each crewmember use the provided means in the aircraft, cabin, or crew compartment to prevent shifting of crew baggage?


REFERENCES: 121.576

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) ,  Rev.  2  5/27/2015 1:54:31 PM, 

QID:
 00018331, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
24   
Did the crewmembers follow tripped circuit breaker procedures not to reset in flight unless specified to do so in their approved operating manual?


REFERENCES: 8900.1 Vol 3 Ch 33 Sec 3

NOTE: The appropriate crewmember should make a detailed logbook write-up to include the conditions existing when the circuit breaker was tripped.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00018339, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
25   
Did the crewmembers ensure prior to movement on the surface, that, when so equipped, the following were secured:

      #1 The galley restraints were available for use and functioning properly;
      #2 All galley items were picked up and stowed; and
      #3 The galley and associated components were properly stowed and restrained?

REFERENCES: 8900.1 Vol 3 Ch 33 Sec 6

NOTE: Prior to movement on the surface, all galley items must be picked up and properly disposed or stowed with the exception of paper cups and plastic glasses. Flight Attendants picking up disposable service items during taxi must use built in trash receptacles on a cart or bin. All galley carts and bins must remain stowed and latched during taxi and take off. Pickup of service items is considered a safety related duty.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) ,  Rev.  4  1/8/2018 9:32:57 AM, 

QID:
 00018340, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
26   
Did the flight attendant(s) during flight ensure that:

      #1 Galley carts were not left unattended;
      #2 A flight attendant was no more than 10 feet away from carts left in the aisle;
      #3 When carts are parked they are properly restrained; and
      #4 The brake was engaged when the cart was stationary?

REFERENCES: 8900.1 Vol 3 Ch 33 Sec 6

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  5/22/2014 5:25:09 AM, 

QID:
 00018344, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
27   
Did flight attendants, in conditions where severe turbulence occurred, take their seats, fasten restraints, and notify the flight crew?


REFERENCES: AC-120-48, AC-120-88, 8900.1 Vol 3 Ch 33 Sec 6

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  2  9/28/2021 9:23:18 AM, 

QID:
 00018354, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
28   
Did the crewmembers make announcements to forewarn passengers and/or any persons carried under part 121.583, of pending turbulence which required compliance with the seat belt sign being turned on?


REFERENCES: AC-120-88, 8900.1 Vol 3 Ch 33 Sec 6

NOTE: This question applies to persons carried in passenger-carrying operations and/or to persons carried in all-cargo operations.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) ,  Rev.  3  7/7/2017 2:00:27 PM, 

QID:
 00018355, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
29   
Was each passenger able to clearly hear and easily see the required pretakeoff oral briefing and demonstrations?


REFERENCES: AC-121-24

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( FLT OPERATION CONFIGURATION = "PASSENGER" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00018356, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
30   
Did the flight attendants inform the flight deck by interphone or signal that:

      #1 Cabin is secure for takeoff; and
      #2 Cabin is secure for landing?

REFERENCES: AC-120-48

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( CREWMEMBERS = "FLIGHT ATTENDANTS" ) ,  Rev.  3  5/27/2015 1:54:35 PM, 

QID:
 00018365, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
31   
Did the crewmembers participate in preflight briefings that included, as applicable:

      #1 Crewmember names, weather, estimated flight time, and unusual circumstances;
      #2 A review of emergency communication procedures, and
      #3 Flight deck entry procedures, details of any cabin service, or other topics pertinent to safety and flight operations?

REFERENCES: AC-120-48

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) ,  Rev.  2  5/22/2014 5:25:22 AM, 

QID:
 00018368, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
32   
Prior to aircraft movement on the surface, was at least one floor-level exit available for normal or emergency egress whenever passengers, and/or persons carried under part 121.583, were on board?


REFERENCES: 121.570(b)

NOTE: This question applies to persons carried in passenger-carrying operations and/or to persons carried in all-cargo operations.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") ,  Rev.  2  7/7/2017 2:00:28 PM, 

QID:
 00048752, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
33   
Did crewmembers know the certificate holder’s normal operating procedures for flights carrying aircraft occupants?


REFERENCES: AC-120-48, 8900.1 Vol 3 Ch 33 Sec 6

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") ,  Rev.  2  9/28/2021 9:23:19 AM, 

QID:
 00048773, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
34   
Did crewmembers know the certificate holder’s emergency procedures for flights carrying aircraft occupants?


REFERENCES: AC-120-48, 121.397(a)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") ,  Rev.  2  9/28/2021 9:23:19 AM, 

QID:
 00048774, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
35   
Did the certificate holder follow policies, procedures, instructions and information for this element?


Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") ,  Rev.  2  3/15/2019 9:08:42 AM, 

QID:
 00051919, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
36   
Were Electronic Flight Bag (EFB) databases updated and maintained in accordance with the certificate holder's procedures?


REFERENCES: 8900.1 Vol 3 Ch 18 Sec 3, A061, AC-120-76, 8900.1 Vol 4 Ch 15 Sec 1, 8900.1 Vol 4 Ch 15 Sec 2

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") AND (OPSPEC = "A061") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  2  6/22/2021 2:31:42 PM, 

QID:
 00056549, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
37   
Did the Electronic Flight Bag (EFB) and associated software provide the necessary data, information, functionality and solutions to perform the intended flight functions?


REFERENCES: 8900.1 Vol 3 Ch 18 Sec 3, A061, AC-120-76, 8900.1 Vol 4 Ch 15 Sec 1, 8900.1 Vol 4 Ch 15 Sec 2

NOTE:  Portable components supporting EFB applications are considered PEDs. For a PED to be considered an EFB, the PED must actively display specific software applications (e.g., a PED that displays personal email is not considered an EFB).

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") AND (OPSPEC = "A061") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  2  6/22/2021 2:31:42 PM, 

QID:
 00056550, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
38   
Did the flight attendant(s) follow their galley cart program duties, responsibilities and procedures?


REFERENCES: 8900.1 Vol 3 Ch 33 Sec 6, 121.135(b), 121.367(a), 8900.1 Vol 6 Ch 11 Sec 25

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  1  6/22/2021 2:31:41 PM, 

QID:
 00057524, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
39   
Did the certificate holder follow its Electronic Flight Bag (EFB) maintenance program for each authorized EFB, including processes to ensure all EFB hardware (e.g., viewable stowage, batteries, and displays) was properly maintained for its planned life cycle?


REFERENCES: 8900.1 Vol 3 Ch 18 Sec 3, A061, AC-120-76, 8900.1 Vol 4 Ch 15 Sec 1, 8900.1 Vol 4 Ch 15 Sec 2

NOTE:  ASIs should coordinate with POI/PMI/PAI to evaluate this OpSpec requirement.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") AND (OPSPEC = "A061") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  1  6/22/2021 2:31:42 PM, 

QID:
 00057535, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
40   
Were flight attendant(s) uniformly distributed on the aircraft throughout the operation of the flight?


REFERENCES: 8900.1 Vol 3 Ch 33 Sec 4

NOTE:  This includes when the aircraft is in-flight, parked at the gate, moving on the surface, taking off, and landing.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") AND (CREWMEMBERS = "FLIGHT ATTENDANTS") ,  Rev.  1  9/28/2021 9:23:20 AM, 

QID:
 00057571, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
  Not Applicable
41   
Did the controls effectively mitigate unacceptable risk(s) for this element?


REFERENCES: 5.53, 5.55, 5.51

Safety Attribute: Controls,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") ,  Rev.  2  3/15/2019 9:08:42 AM, 

QID:
 00051920, Response Details: Controls ED/EP/SP DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
42   
Were the certificate holder's interfaces effective for this element?


Safety Attribute: Interfaces,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") ,  Rev.  2  3/15/2019 9:08:42 AM, 

QID:
 00051921, Response Details: Interfaces ED/EP/SP DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
43   
Were financial and human resources provided to ensure the safety and quality performance of this element?


REFERENCES: 5.21, 5.23(a), 5.25(a), 5.25(b), 5.25(c)

Safety Attribute: Responsibility,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") ,  Rev.  2  3/15/2019 9:08:42 AM, 

QID:
 00051922, Response Details: Responsibility ED/EP/SP DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
44   
Did the person with authority over the certificate holder's process effectively plan, direct and control resources, or change procedures and make key determinations including safety risk acceptance decisions for this element?


REFERENCES: 5.23(a), 5.23(b), 5.25(c)

Safety Attribute: Authority,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") ,  Rev.  2  3/15/2019 9:08:43 AM, 

QID:
 00051923, Response Details: Authority ED/EP/SP DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
45   
Were the certificate holder's process measurement(s) used to evaluate the performance of this element and if necessary, implement corrective action?


REFERENCES: 5.71, 5.73, 5.75

Safety Attribute: Process Measurement,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") ,  Rev.  2  3/15/2019 9:08:43 AM, 

QID:
 00051924, Response Details: Process Measurement ED/EP/SP DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable
46   
Did individuals understand their role and contribute to the safety performance of this element?


REFERENCES: 5.23(a), 5.91, 5.93

Safety Attribute: Safety Ownership,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") ,  Rev.  2  3/15/2019 9:08:43 AM, 

QID:
 00051925, Response Details: Safety Ownership ED/EP/SP DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Observable


Response Details List  Authority ED/EP/SP DCTs (Both OP and AW) (Released, 1.0)
1 Process oversight failure
2 Unacceptable safety risk acceptance
3 Ineffective planning of resources
4 Ineffective use of resources
5 Ineffective control of resources
6 Failure to implement safety risk processes
7 Process owner not clearly identified
8 Unqualified
9 Other
Response Details List  Controls ED/EP/SP DCTs (Both OP and AW) (Released, 1.0)
1 Failure to identify hazards or ineffective risk controls
2 Failure to develop and maintain risk controls
3 Failure to effectively mitigate risk before applying risk controls
4 Risk controls ineffective
5 Unclear risk controls
6 Failure to assess risk for a new system
7 Failure to assess risk when revising an existing system
8 Failure to assess risk when developing operational procedures
9 Failure to maintain records of outputs of risk control assessments
10 Other
Response Details List  EP & ED DCTs (Both OP and AW) (Released, 1.0)
1 Unclear procedure(s)
2 Conflicting procedure(s)
3 Used workaround(s)
4 Skipped process step(s)
5 Personnel failed to follow process (procedures, guidance, etc)
6 Procedures/guidance not available
7 Procedures/guidance not current
8 Inconsistent procedure(s)
9 Undocumented procedure(s)
10 Minor typographical error(s) (i.e. record entries)
11 Information missing
12 Communication failure(s)
13 Personnel failed to perform task
14 Process failed to meet desired outcome
15 Process oversight failure
16 Equipment/tools not available
17 Equipment/tools not adequate
18 Equipment/tools not calibrated
19 Facilities not adequate
20 Other
Response Details List  Interfaces ED/EP/SP DCTs (Both OP and AW) (Released, 1.0)
1 Internal communication failure(s)
2 External communication failure(s)
3 Lack of interfaces
4 Inconsistent interfaces
5 Poor coordination between departments and employees
6 Failure of interfaces between processes or procedures
7 Other
Response Details List  Process Measurement ED/EP/SP DCTs (Both OP and AW) (Released, 1.0)
1 Inadequate monitoring of operations processes
2 Ineffective evaluations of processes or systems
3 Undocumented or insufficient investigations
4 Failure to conduct audits
5 Ineffective audits
6 Failure to detect changes in the operational environment
7 Personnel failed to perform/follow process (procedures, guidance, etc.)
8 Process failed to meet desired outcome
9 Process oversight failure
10 Other
Response Details List  Responsibility ED/EP/SP DCTs (Both OP and AW) (Released, 1.0)
1 Failed to provide financial resources
2 Failed to provide sufficient human resources
3 Individual not clearly identified
4 Failure to ensure safety of process
5 Failure to oversee operations conducted under the certificate
6 Failed to ensure quality performance of process
7 Process oversight failure
8 Communication failure(s)
9 Other
Response Details List  N/A Response Detail (Released, 2.0)
1 Not applicable or authorized for the certificate holder or applicant
2 Other
Response Details List  N/O Response Detail (Released, 2.0)
1 Personnel (e.g., key certificate holder personnel not present/available)
2 Equipment (e.g., equipment not present/available/in serviceable condition)
3 Event did not occur (e.g., did not observe an intoxicated passenger on the flight)
4 Time Constraints (e.g., resources/workload)
5 Weather (e.g., weather needed for observation not present or weather made observation impossible)
6 Other
Response Details List  Safety Ownership ED/EP/SP DCTs (Both OP and AW) (Released, 3.0)
1 Unaware of or ineffective safety policies or processes
2 Unaware of or ineffective safety related reporting tools
3 Unclear safety policy
4 Ineffective safety related training
5 Lack of safety culture
6 Unclear safety objectives
7 Other