Unscoped DCT Report (Standard DCT)


MLF Label: 3.1.1 (OP) Training & Qualification of Dispatchers & Flight Followers DCT Type: ED DCT Specialty: Operations Peer Group: A - Part 121 Air Operators DCT Revision: 22.0 on 07/02/20 (Released)
Summary Information

Purpose (Certificate Holder Responsibility): To train and qualify dispatchers and flight followers.
Objective (FAA Responsibility): Determine if the CH will be able to; (1) Comply with regulations; (2) Train and qualify dispatchers and flight followers.

The (OP) Training & Qualification of Dispatchers & Flight Followers Element includes the following System(s) and Subsystem(s)

Questions Answers Comments
  3.1.1 (OP) Training & Qualification of Dispatchers & Flight Followers
1   
Does the process design ensure the individual with responsibility provides both financial and human resources for the safety and quality performance of this element?


REFERENCES: 5.23(a), 5.25(a), 5.25(b), 5.25(c), 5.21

Safety Attribute: Management Responsibility,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") ,  Rev.  2  3/8/2019 12:47:45 PM, 

QID:
 00051915, Response Details: Responsibility ED/EP/SP DCTs (Both OP and AW),  Status: Released

  Yes
  No
2   
Is the person with authority clearly identifiable, qualified and knowledgeable to effectively plan, direct and control resources, change procedures and make key determinations including safety risk acceptance decisions for this element?


REFERENCES: 5.23(a), 5.23(b), 5.25(c)

Safety Attribute: Management Authority,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") ,  Rev.  2  3/8/2019 12:47:48 PM, 

QID:
 00051916, Response Details: Authority ED/EP/SP DCTs (Both OP and AW),  Status: Released

  Yes
  No
3   
Do process measurement(s) exist to evaluate the performance of this element and implement corrective action if necessary?


REFERENCES: 5.75, 5.71, 5.73

Safety Attribute: Process Measurement,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") ,  Rev.  2  3/8/2019 12:47:48 PM, 

QID:
 00051917, Response Details: Process Measurement ED/EP/SP DCTs (Both OP and AW),  Status: Released

  Yes
  No
4   
Do the procedures require that appropriate training materials be available and kept current for each airplane type and variation used for dispatcher training?


REFERENCES: 121.401(a)

NOTE: This includes examinations, forms, instructions, and procedures for conducting training and checks.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( TYPE 119 OPERATION = "FLAG" OR "DOMESTIC" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00002951, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
5   
Do the procedures specify that competence checks administered to dispatchers in the calendar month before or after the month they are required are considered to have been completed in the calendar month due?


REFERENCES: 121.401(b)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( TYPE 119 OPERATION = "FLAG" OR "DOMESTIC" ) ,  Rev.  2  7/2/2020 9:27:07 AM, 

QID:
 00002952, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
6   
Do the procedures specify that dispatcher recurrent training completed in the calendar month before or after the month it is required is considered to have been completed in the calendar month due?


REFERENCES: 121.401(b)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( TYPE 119 OPERATION = "FLAG" OR "DOMESTIC" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00002953, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
7   
Do the procedures require instructors or supervisors responsible for a ground training subject, course of training, or competence check to certify the proficiency and knowledge of the dispatcher upon completion of the training or check?


REFERENCES: 121.401(c)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( TYPE 119 OPERATION = "FLAG" OR "DOMESTIC" ) ,  Rev.  2  7/2/2020 9:27:07 AM, 

QID:
 00002954, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
8   
Do the procedures require that a current written curriculum be maintained for dispatcher training for each type of airplane?


REFERENCES: 121.403(a)

NOTE: When multiple aircraft types within the same group are used, Certificate holders may conduct initial training on one or all types of aircraft. When the certificate holder limits initial training to one specific type of aircraft, the aircraft dispatcher must receive transition training on the additional types of aircraft.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( TYPE 119 OPERATION = "FLAG" OR "DOMESTIC" ) ,  Rev.  2  9/12/2016 3:04:08 PM, 

QID:
 00002955, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
9   
Does the dispatcher training curriculum include:

      #1 A list of principal ground training subjects, including emergency training subjects;
      #2 A list of other training aids and devices;
      #3 The programmed hours of training; and
      #4 A copy of each statement issued by the Administrator per 121.405(d), for reduction of programmed hours of training, as applicable?

REFERENCES: 121.403(b), 121.403(d), 121.405(d)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( TYPE 119 OPERATION = "FLAG" OR "DOMESTIC" ) ,  Rev.  2  5/21/2014 10:39:35 PM, 

QID:
 00002956, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
10   
Do the procedures require that dispatcher basic indoctrination training include at least:

      #1 Duties and responsibilities;
      #2 Appropriate provisions of the FAR;
      #3 Content of the operating certificate and OpSpecs;
      #4 Appropriate portions of the operating manual;
      #5 At least 40 programmed hours of instruction, unless reduced per 121.405; and
      #6 Roles and responsibilities for the passenger recovery plan, if applicable?

REFERENCES: 121.405, 121.415(a)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( TYPE 119 OPERATION = "FLAG" OR "DOMESTIC" ) ,  Rev.  2  5/21/2014 10:39:36 PM, 

QID:
 00002961, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
11   
Do the procedures require that dispatcher initial training cover general subjects, including:

      #1 Communications systems usage including characteristics of those systems and appropriate normal and emergency procedures;
      #2 Meteorology, including various types of meteorological information and forecasts, interpretation of weather data (including forecasting of enroute and terminal temperatures and other weather conditions), frontal systems, wind conditions, and use of actual and prognostic weather charts for various altitudes;
      #3 The NOTAM system and NAVAIDS and publications;
      #4 Joint dispatcher-pilot responsibilities and characteristics of appropriate airports;
      #5 Prevailing weather phenomena and the available sources of weather information;
      #6 ATC and instrument approach procedures; and
      #7 Dispatcher resource management initial training?

REFERENCES: 121.415(a), 121.422(a)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( TYPE 119 OPERATION = "FLAG" OR "DOMESTIC" ) ,  Rev.  2  5/21/2014 10:39:37 PM, 

QID:
 00002968, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
12   
Do the procedures require that dispatcher initial training include at least the following, for each airplane:

      #1 A general description of the airplane emphasizing operating and performance characteristics, navigation equipment, instrument approach and communication equipment, emergency equipment and procedures, and other subjects affecting dispatcher duties and responsibilities;
      #2 Flight operation procedures, including procedures per 121.419(a)(2)(vi);
      #3 Weight and balance computations;
      #4 Basic airplane performance dispatch requirements and procedures;
      #5 Flight planning, including track selection, flight time analysis, and fuel requirements; and
      #6 Emergency procedures that must be emphasized, including alerting proper governmental, company, and private agencies during emergencies to give maximum help to an airplane in distress?

REFERENCES: 121.415(a), 121.419(a), 121.422(a)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( TYPE 119 OPERATION = "FLAG" OR "DOMESTIC" ) ,  Rev.  3  11/5/2014 9:59:35 AM, 

QID:
 00002976, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
13   
Do the procedures require that dispatcher initial training include 30 programmed hours (unless reduced) of instruction on Group I reciprocating engine airplanes?


REFERENCES: 121.405, 121.422(c)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( TYPE 119 OPERATION = "FLAG" OR "DOMESTIC" ) AND ( PROPULSION = "RECIPROCATING" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00002983, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
14   
Do the procedures require that dispatcher initial training include 40 programmed (unless reduced) hours of instruction on Group I turbopropeller airplanes?


REFERENCES: 121.405, 121.422(c)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( TYPE 119 OPERATION = "FLAG" OR "DOMESTIC" ) AND ( PROPULSION = "TURBOPROPELLER" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00002984, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
15   
Do the procedures require that dispatcher initial training include 40 programmed (unless reduced) hours of instruction on Group II turbojet airplanes?


REFERENCES: 121.405, 121.422(c)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( TYPE 119 OPERATION = "FLAG" OR "DOMESTIC" ) AND ( PROPULSION = "TURBOJET" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00002985, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
16   
Do the procedures require that dispatcher transition training include at least the following general subjects:

      #1 Communications systems usage, including characteristics of those systems and appropriate normal and emergency procedures;
      #2 Meteorology, including various types of meteorological information and forecasts, interpretation of weather data (including forecasting of enroute and terminal temperatures and other weather conditions), frontal systems, wind conditions, and use of actual and prognostic weather charts for various altitudes;
      #3 The NOTAM system and NAVAIDS and publications;
      #4 Joint dispatcher-pilot responsibilities;
      #5 Characteristics of appropriate airports;
      #6 Prevailing weather phenomena and the available sources of weather information; and
      #7 ATC and instrument approach procedures?

REFERENCES: 121.415(a), 121.422(a)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( TYPE 119 OPERATION = "FLAG" OR "DOMESTIC" ) AND ( TRAINING PROGRAMS = "TRANSITION TRAINING" ) ,  Rev.  2  5/21/2014 10:39:40 PM, 

QID:
 00002986, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
17   
Do the procedures require that dispatcher transition training include at least the following for each airplane type:

      #1 A general description of the airplane emphasizing operating and performance characteristics, navigation equipment, instrument approach and communication equipment, emergency equipment and procedures, and other subjects affecting dispatcher duties and responsibilities;
      #2 Flight operation procedures, including procedures per 121.419(a)(2);
      #3 Weight and balance computations;
      #4 Basic airplane performance dispatch requirements and procedures;
      #5 Flight planning, including track selection, flight time analysis, and fuel requirements; and
      #6 Emergency procedures that must be emphasized, including alerting proper governmental, company, and private agencies during emergencies to give maximum help to an airplane in distress?

REFERENCES: 121.415(a), 121.419(a), 121.422(a)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( TYPE 119 OPERATION = "FLAG" OR "DOMESTIC" ) AND ( TRAINING PROGRAMS = "TRANSITION TRAINING" ) ,  Rev.  2  5/21/2014 10:39:41 PM, 

QID:
 00002994, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
18   
Do procedures require when differences among aircraft of the same type exist, that dispatchers receive differences training to perform his or her assigned duties that include:

      #1 Instruction in each appropriate subjects or parts for initial ground training; and
      #2 Number of programmed hours found necessary by the Administrator for the airplane and the operation?

REFERENCES: 121.415(d), 121.418(a)

NOTE: Differences training for all variations of a particular type airplane may be included in initial, transition, upgrade, and recurrent training for the airplane.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( TYPE 119 OPERATION = "FLAG" OR "DOMESTIC" ) AND ( TRAINING PROGRAMS = "DIFFERENCES TRAINING" ) ,  Rev.  3  3/14/2017 1:46:35 PM, 

QID:
 00003002, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
19   
Do the procedures require that dispatcher recurrent training include:

      #1 A quiz or other review to determine knowledge about the airplane involved;
      #2 Instruction in the subjects required for ground training by 121.415(a)(1) and (a)(4) and 121.421(a);
      #3 Required competence checks per 121.422(b); and
      #4 Approved recurrent DRM training?

REFERENCES: 121.405, 121.415(a), 121.415(c), 121.422(b), 121.427(b)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( TYPE 119 OPERATION = "DOMESTIC" OR "FLAG" ) ,  Rev.  3  7/2/2020 9:27:07 AM, 

QID:
 00003005, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
20   
Do the procedures require dispatcher recurrent training to include:

      #1 8 programmed hours of instruction on Group I reciprocating engine aircraft;
      #2 10 programmed hours of instruction on Group I turbopropeller aircraft; and
      #3 20 programmed hours of instruction on Group II aircraft?

REFERENCES: 121.405, 121.427(c)

NOTE: The hours of training may be reduced per 121.405.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( TYPE 119 OPERATION = "DOMESTIC" OR "FLAG" ) ,  Rev.  2  5/21/2014 10:39:45 PM, 

QID:
 00003010, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
21   
Do the procedures require appropriate supervisors or ground instructors to give initial and transition competence checks to dispatchers on their knowledge and ability of the subjects per 121.422(a)?


REFERENCES: 121.422(a), 121.422(b)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( TYPE 119 OPERATION = "DOMESTIC" OR "FLAG" ) ,  Rev.  2  7/2/2020 9:27:07 AM, 

QID:
 00003014, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
22   
Do the procedures prohibit a dispatcher from serving in that position unless he or she has satisfactorily completed recurrent training and a competence check within the preceding 12 months?


REFERENCES: 121.433(c)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( TYPE 119 OPERATION = "DOMESTIC" OR "FLAG" ) ,  Rev.  2  7/2/2020 9:27:08 AM, 

QID:
 00003015, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
23   
Do the procedures require training, instruction, and practice to ensure that dispatchers:

      #1 Remain adequately trained and proficient on each airplane and type of operation in which he or she serves; and
      #2 Qualify in new equipment, facilities, procedures, and techniques, including airplane modifications?

REFERENCES: 121.415(h)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( TYPE 119 OPERATION = "DOMESTIC" OR "FLAG" ) ,  Rev.  3  7/2/2020 9:27:07 AM, 

QID:
 00003016, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
24   
Do the procedures require dispatchers releasing flights to airports with published RNP Special Aircraft and Aircrew Authorization Required Instrument Approach Procedures per OpSpec C384 to have completed the approved training program and been qualified for RNP Special Aircraft and Aircrew Authorization Required operations?


REFERENCES: C384

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") AND (OPSPEC = "C384") ,  Rev.  2  2/13/2015 2:41:13 PM, 

QID:
 00003019, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
25   
Do the procedures require that dispatchers or flight followers receive training on the approved ground deicing and anti-icing program?


REFERENCES: AC-120-60, A023, 121.629(c)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") AND (OPSPEC = "A023") ,  Rev.  2  12/13/2018 3:01:04 PM, 

QID:
 00003020, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
26   
Do the procedures require that current records be maintained and show each dispatcher's compliance with the applicable sections of 14 CFR Part 121, including, but not limited to:

      #1 Training;
      #2 Proficiency (competence) checks;
      #3 Operating familiarization;
      #4 Duty time; and
      #5 Rest time?

REFERENCES: 121.401(c), 121.683(a)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( TYPE 119 OPERATION = "DOMESTIC" OR "FLAG" ) ,  Rev.  3  7/2/2020 9:27:08 AM, 

QID:
 00003021, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
27   
Do the procedures require that each action taken concerning release from employment due to physical or professional disqualification be recorded?


REFERENCES: 121.683(a)

NOTE: The certificate holder must maintain these records for 6 months.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( TYPE 119 OPERATION = "DOMESTIC" OR "FLAG" ) ,  Rev.  2  9/12/2016 3:04:10 PM, 

QID:
 00003027, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
28   
Do aircraft dispatcher qualifications requirements include:

      #1 Completion of initial/transition training;
      #2 Completion of initial and/or recurring operating familiarization;
      #3 Completion of differences training (as required); and
      #4 Certification the dispatcher is familiar with all essential operating procedures over which he or she exercises dispatch jurisdiction?

REFERENCES: 8900.1 Vol 3 Ch 22 Sec 5, 121.463, 121.463(a), 121.463(b), 121.463(c), 121.463(d)

NOTE: The operating familiarization requirements of 121.463(a)(2) may be reduced, as applicable, and eligibility period is allowed.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( TYPE 119 OPERATION = "DOMESTIC" OR "FLAG" ) ,  Rev.  4  9/12/2016 3:04:12 PM, 

QID:
 00003028, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
29   
Do the procedures require hazardous material training for will-carry certificate holders include:

      #1 General philosophy;
      #2 Limitations;
      #3 Labeling and marking;
      #4 Recognition of undeclared HAZMAT;
      #5 Provisions for passengers and crew; and
      #6 Emergency procedures?

REFERENCES: A055, 121 Appendix O, 121.1005

NOTE: Curriculum segment hours are not inclusive to the required 40 hours of basic or initial training.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") AND (OPSPEC = "A055") ,  Rev.  4  3/14/2017 1:46:37 PM, 

QID:
 00003033, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
30   
Do the procedures require that hazardous materials training for will-not-carry certificate holders include:

      #1 General philosophy;
      #2 Limitations;
      #3 Labeling and marking;
      #4 Provisions for passengers and crew; and
      #5 Emergency procedures?

REFERENCES: 121 Appendix O, 121.1005

NOTE: Curriculum segment hours are not inclusive to the required 40 hours of basic or initial training.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( HAZMAT = "WILL NOT CARRY HAZMAT" ) ,  Rev.  3  3/14/2017 1:46:38 PM, 

QID:
 00003040, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
31   
Do the procedures require flight followers, and those designated to exercise operational control, to be trained to perform their required duties?


REFERENCES: 119.65(d), 121.127(b)

NOTE: This may include contract employees when applicable.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( TYPE 119 OPERATION = "SUPPLEMENTAL" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00003046, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
32   
Does the dispatcher training program cover Area Navigation routes, Instrument Departure Procedures, and Standard Terminal Arrivals?


REFERENCES: AC-90-100

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( OPSPEC = "B030" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00003047, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
33   
Does the DRM training program include the suggested curriculum topics per AC 121-32?


REFERENCES: AC-121-32

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( TYPE 119 OPERATION = "FLAG" OR "DOMESTIC" ) ,  Rev.  2  9/12/2016 3:04:11 PM, 

QID:
 00003048, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
34   
Does the training program include the ETOPS (ETOPS and Polar) curriculum topics per AC 120-42?


REFERENCES: AC-120-42, B342, B344

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") AND ((OPSPEC = "B055") OR (OPSPEC = "B342") OR (OPSPEC = "B344")) ,  Rev.  3  3/14/2017 1:46:38 PM, 

QID:
 00003049, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
35   
Do procedures require dispatchers and/or other operational control personnel to be trained in flight planning practices to prevent injuries caused by turbulence?


REFERENCES: AC-120-88

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") ,  Rev.  3  9/12/2016 3:04:08 PM, 

QID:
 00003050, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
36   
Do the procedures require the certificate holder to maintain a program and document the training and qualification of each dispatch ground instructor, air transportation supervisor, and dispatch supervisor?


REFERENCES: 8900.1 Vol 3 Ch 20 Sec 1

NOTE: Certificate holders may define the term “supervisor' differently from the definition used in 8900.1. Inspectors should ensure a mutual understanding of the term in discussions with air carriers.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( TYPE 119 OPERATION = "FLAG" OR "DOMESTIC" ) ,  Rev.  2  9/12/2016 3:04:11 PM, 

QID:
 00003052, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
37   
Do the training program procedures for designating personnel (qualified ground instructor or other qualified and designated personnel) require conducting aircraft dispatcher competence checks?


REFERENCES: 8900.1 Vol 3 Ch 20 Sec 1

NOTE: Personnel designated to conduct dispatcher competency checks must be current and qualified dispatchers.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( TYPE 119 OPERATION = "FLAG" OR "DOMESTIC" ) ,  Rev.  2  7/2/2020 9:27:08 AM, 

QID:
 00003053, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
38   
Does the training program include curricula and appropriate timelines for dispatchers who are unqualified due to not having satisfactorily completed recurrent training, competence checks, or operational familiarization within the appropriate eligibility period?


REFERENCES: 8900.1 Vol 3 Ch 22 Sec 1, 8900.1 Vol 3 Ch 22 Sec 5

NOTE: 8900.1 defines this training as 'requalification'.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( TYPE 119 OPERATION = "FLAG" OR "DOMESTIC" ) ,  Rev.  2  7/2/2020 9:27:08 AM, 

QID:
 00003054, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
39   
Does the training program contain the modules and curriculum segments per 8900.1 Vol 3 Ch 22, including:

      #1 Basic indoctrination;
      #2 Initial training;
      #3 Transition training (as required);
      #4 Recurrent training; and
      #5 Requalification training?

REFERENCES: 8900.1 Vol 3 Ch 22 Sec 1, 8900.1 Vol 3 Ch 22 Sec 3, 8900.1 Vol 3 Ch 22 Sec 4, 8900.1 Vol 3 Ch 22 Sec 5

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( TYPE 119 OPERATION = "FLAG" OR "DOMESTIC" ) ,  Rev.  3  9/23/2015 8:50:40 AM, 

QID:
 00003055, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
40   
Do the procedures require aircraft dispatchers responsible for extended operations (ETOPS and Polar) or operations conducted using OpSpec B043 or B044 to receive training, competence checks and operational familiarization over those routes?


REFERENCES: 8900.1 Vol 3 Ch 22 Sec 5, B342, B344, B043, B044

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( TYPE 119 OPERATION = "FLAG" OR "DOMESTIC" ) AND ( OPSPEC = "B043" ) AND (OPSPEC = "B044" OR "B055" OR "B342" OR "B344" ) ,  Rev.  5  7/2/2020 9:27:08 AM, 

QID:
 00003061, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
41   
Do the procedures require security training per Department of Homeland Security (DHS) 49 CFR part TSR 1544, as applicable?


REFERENCES: 8900.1 Vol 3 Ch 22 Sec 3

NOTE: If security training is contained in basic indoctrination curriculum, the hours allotted to that training must be in addition to the required minimum 40 hours.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) ,  Rev.  3  3/14/2017 1:46:34 PM, 

QID:
 00003066, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
42   
Do the procedures require that adequate facilities and properly qualified ground instructors be used for dispatcher training?


REFERENCES: 8900.1 Vol 3 Ch 20 Sec 1, 121.401(a)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( TYPE 119 OPERATION = "FLAG" OR "DOMESTIC" ) ,  Rev.  1  5/14/2014 10:51:14 AM, 

QID:
 00003067, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
43   
Do the procedures require that supervisors who conduct competence checks are current and qualified dispatchers for the certificate holder?


REFERENCES: 8900.1 Vol 3 Ch 22 Sec 5

NOTE: The definition of supervisor is any person that the certificate holder has designated to conduct the competence check.

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( TYPE 119 OPERATION = "FLAG" OR "DOMESTIC" ) ,  Rev.  3  7/2/2020 9:27:08 AM, 

QID:
 00003068, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
44   
Do the procedures for distance learning meet the requirements of 8900.1 Vol 3 Ch 22 Sec 3?


REFERENCES: 8900.1 Vol 3 Ch 22 Sec 3

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") AND (TRAINING PROGRAMS = "USE DISTANCE LEARNING") ,  Rev.  2  12/16/2019 3:26:52 PM, 

QID:
 00003069, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
45   
Do the procedures require that each training program provides training for dispatchers in their passenger recovery roles and responsibilities?


REFERENCES: 121.415(a)

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") AND ((TYPE 119 OPERATION = "FLAG")) AND (OPSPEC = "B342") ,  Rev.  3  3/14/2017 1:46:38 PM, 

QID:
 00003070, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
46   
Do procedures require dispatchers or flight followers receive annual fatigue education and awareness training program, which includes training on:

      #1 Fatigue;
      #2 The effects of fatigue on crewmembers; and
      #3 Fatigue countermeasures?

REFERENCES: 117.9(a), 117.9(b), 117.9(c), A319

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") AND (OPSPEC = "A319") ,  Rev.  3  3/14/2017 1:46:27 PM, 

QID:
 00035079, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
47   
Do procedures require a training and qualification program for persons designated to exercise operational control, to include competence checks and meet the curriculum requirements of Volume 3, Chapter 22?


REFERENCES: 8900.1 Vol 3 Ch 22 Sec 1, 8900.1 Vol 3 Ch 22 Sec 3, 8900.1 Vol 3 Ch 22 Sec 4, 8900.1 Vol 3 Ch 22 Sec 5

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121" ) AND ( TYPE 119 OPERATION = "SUPPLEMENTAL" ) ,  Rev.  2  7/2/2020 9:27:09 AM, 

QID:
 00050404, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
48   
Do procedures require dispatcher or flight follower fatigue education and awareness training program records be retained for a minimum of 12 calendar months?


REFERENCES: A319

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") AND (OPSPEC = "A319") ,  Rev.  1  3/14/2017 1:46:27 PM, 

QID:
 00051130, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
49   
Do procedures require dispatchers or flight followers be trained on required fuel supply, special limitations and provisions, and flight monitoring and recording requirements of the Performance-Based Contingency Fuel Program as described in operations specification B343?


REFERENCES: B343

Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") AND (TYPE 119 OPERATION = "FLAG") AND (OPSPEC = "B343") ,  Rev.  1  1/4/2018 4:25:47 PM, 

QID:
 00051893, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
50   
Do procedures exist in enough detail to meet the regulatory and guidance requirements for this element to produce the intended results?


Safety Attribute: Procedures,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") ,  Rev.  1  3/13/2018 11:30:19 AM, 

QID:
 00051912, Response Details: EP & ED DCTs (Both OP and AW),  Status: Released

  Yes
  No
  Not Applicable
51   
Do controls exist within this element that ensure risks are reduced to an acceptable level?


REFERENCES: 5.51, 5.53, 5.55

Safety Attribute: Controls,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") ,  Rev.  2  3/8/2019 12:47:45 PM, 

QID:
 00051913, Response Details: Controls ED/EP/SP DCTs (Both OP and AW),  Status: Released

  Yes
  No
52   
Does the certificate holder have a method to evaluate the impact of changes on related processes (interfaces) for this element?


Safety Attribute: Interfaces,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") ,  Rev.  2  3/8/2019 12:47:45 PM, 

QID:
 00051914, Response Details: Interfaces ED/EP/SP DCTs (Both OP and AW),  Status: Released

  Yes
  No
53   
Does the process design require that individuals understand their safety role and how it contributes to the safety performance of this element?


REFERENCES: 5.23(a), 5.91, 5.93

Safety Attribute: Safety Ownership,  Question Type: Output Validation,  

Scoping Attribute:
  (FAR PART = "121") ,  Rev.  2  3/8/2019 12:47:46 PM, 

QID:
 00051918, Response Details: Safety Ownership ED/EP/SP DCTs (Both OP and AW),  Status: Released

  Yes
  No


Response Details List  EP & ED DCTs (Both OP and AW) (Released, 1.0)
1 Unclear procedure(s)
2 Conflicting procedure(s)
3 Used workaround(s)
4 Skipped process step(s)
5 Personnel failed to follow process (procedures, guidance, etc)
6 Procedures/guidance not available
7 Procedures/guidance not current
8 Inconsistent procedure(s)
9 Undocumented procedure(s)
10 Minor typographical error(s) (i.e. record entries)
11 Information missing
12 Communication failure(s)
13 Personnel failed to perform task
14 Process failed to meet desired outcome
15 Process oversight failure
16 Equipment/tools not available
17 Equipment/tools not adequate
18 Equipment/tools not calibrated
19 Facilities not adequate
20 Other
Response Details List  N/A Response Detail (Released, 2.0)
1 Not applicable or authorized for the certificate holder or applicant
2 Other
Response Details List  Controls ED/EP/SP DCTs (Both OP and AW) (Released, 1.0)
1 Failure to identify hazards or ineffective risk controls
2 Failure to develop and maintain risk controls
3 Failure to effectively mitigate risk before applying risk controls
4 Risk controls ineffective
5 Unclear risk controls
6 Failure to assess risk for a new system
7 Failure to assess risk when revising an existing system
8 Failure to assess risk when developing operational procedures
9 Failure to maintain records of outputs of risk control assessments
10 Other
Response Details List  Interfaces ED/EP/SP DCTs (Both OP and AW) (Released, 1.0)
1 Internal communication failure(s)
2 External communication failure(s)
3 Lack of interfaces
4 Inconsistent interfaces
5 Poor coordination between departments and employees
6 Failure of interfaces between processes or procedures
7 Other
Response Details List  Responsibility ED/EP/SP DCTs (Both OP and AW) (Released, 1.0)
1 Failed to provide financial resources
2 Failed to provide sufficient human resources
3 Individual not clearly identified
4 Failure to ensure safety of process
5 Failure to oversee operations conducted under the certificate
6 Failed to ensure quality performance of process
7 Process oversight failure
8 Communication failure(s)
9 Other
Response Details List  Authority ED/EP/SP DCTs (Both OP and AW) (Released, 1.0)
1 Process oversight failure
2 Unacceptable safety risk acceptance
3 Ineffective planning of resources
4 Ineffective use of resources
5 Ineffective control of resources
6 Failure to implement safety risk processes
7 Process owner not clearly identified
8 Unqualified
9 Other
Response Details List  Process Measurement ED/EP/SP DCTs (Both OP and AW) (Released, 1.0)
1 Inadequate monitoring of operations processes
2 Ineffective evaluations of processes or systems
3 Undocumented or insufficient investigations
4 Failure to conduct audits
5 Ineffective audits
6 Failure to detect changes in the operational environment
7 Personnel failed to perform/follow process (procedures, guidance, etc.)
8 Process failed to meet desired outcome
9 Process oversight failure
10 Other
Response Details List  Safety Ownership ED/EP/SP DCTs (Both OP and AW) (Released, 3.0)
1 Unaware of or ineffective safety policies or processes
2 Unaware of or ineffective safety related reporting tools
3 Unclear safety policy
4 Ineffective safety related training
5 Lack of safety culture
6 Unclear safety objectives
7 Other